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IMPROVING AND UPDATING
CORPORATE STRATEGY
An Abridged Guide to Strategy Deliberation Frameworks for
Rapidly Growing, Scale-Up Stage Technology Enterprises
JANUARY 10, 2020
DAVE LITWILLER
INTRODUCTION
• A survey of the main scale-up stage strategy formulation
and reformulation frameworks that have served me well
• As an executive, in governance, and as a consultant to
dozens of growth-stage technology firms
INTRODUCTION
• This suite of tools isn’t meant to be exhaustive
• These cross-functional models are what have worked for
me and the teams I’ve been part of to reinvigorate, and at
times transform, strategic thinking to keep ahead of fast
evolving competitive environments to drive outsized
profitable growth at scale
• Different corporate strategy development frameworks (not
included here) are often more applicable for mature, SKU-
diverse, high risk-reward portfolio, acquisition-driven,
regional, turnaround, or in cases, declining businesses
INTRODUCTION
• The presented frameworks are intended to be used
inductively
• They are meant as starting points to generate situationally
appropriate strategy development methods and processes
to best match internal and external circumstances to
sharpen and evolve corporate strategy
• The best adapted approaches often hybridize two or more
of the presented frameworks to catalyze the research,
thinking, discussion and questions that drive the most
productive renewals and augmentations of competitive
strategy
SWOT AND ITS
VARIATIONS
• Organizes the landscape view of internal strengths and
weaknesses and external opportunities and threats to
visualize and aid dialog about strategy that integrates all
of these factors
• The basic SWOT method is to devise strategy that builds
on strengths and opportunities while sidestepping,
reducing or eliminating weaknesses and threats
SWOT AND ITS
VARIATIONS
Source: HBR
SWOT AND ITS
VARIATIONS
• A more dynamic version of SWOT recognizes that
opportunities and threats can be both internal and
external:
Source: HBR
SWOT AND ITS
VARIATIONS
• Another variation is SWTrends, where O and T are
replaced by Trends
• This is used when external opportunities and threats are
better described by market and technical trends of
sufficient path dependency to have predictive value for
strategy formulation
INNOVATION
SPECTRUM
• Offensive
• Frequently requires “ticket of admission” to scientific,
technological, distribution and management knowledge-
building networks
• Defensive
• Often fast following, or with low-risk differentiation
• Imitative
• Partnering with more innovative firms
• Dependent
• Subordinating to an innovator
• Opportunist
• Changing product based on fashion, not technology
FUTURE-BACK
• Creates a work-back plan from a blueprint for a desired
future state to the current state:
• Incorporates technology, products, services, business
model, corporate and ecosystem development
• Constructs an execution plan and a range of variations
based on prospective future internal and external
developments
• Provides forward sign-posts for alterations in the plan to
guide and facilitate further adaptations
FUTURE-BACK
Source: Innosight LLC
SCENARIO PLANNING
• Provides a way of considering multiple future scenarios,
to get away from narrower forecasting thinking
• Asks a lot of what-if questions, and follows those
prospective developments through to strategy and
execution inferences
• Unlocks a greater range of insight and adaptability to a
wider range of future developments and outcomes
• Sometimes requires Red-Blue team competition in the
planning process to break out of the momentum of recent
behavior and thought patterns
SCENARIO PLANNING
Source: Harvard Business School
SCENARIO PLANNING
SCENARIO PLANNING
Source: SME Strategy Management Consulting
PORTER’S FIVE
FORCES
PORTER’S FIVE
FORCES
• Sixth Force:
• Often in high-technology a sixth force should be
considered, that of complementary technology, product
and services which are used by the same end customers
to achieve the fully enabled benefits of the combined
offerings
CATALOG OF PIVOTS
CATALOG OF PIVOTS
• Used when significant change is called for, especially in
the product or the go-to-market
1. Zoom-in: Previous feature/subsystem becomes product
2. Zoom-out: Scope of product expands
3. Customer segment: Focus on new market sector
4. Customer need: Address different unmet customer need
5. Platform: Application <-> Platform movement
6. Business Architecture: Mass market <-> Niche movement
7. Value Capture: Change to monetization/value capture
8. Engine of Growth: Advance onset of profitable growth
9. Channel: Change distribution
10. Technology: Achieve same solution by different tech’y
Source: Erie Ries, The Lean Startup
GETTING TO PLAN B
• For synthesizing known or knowable analogs, anti-logs
and rigorous hypotheses about leaps of faith into a
superior business plan for a company or a line of
business that already has significant momentum
• Think of Getting to Plan B as the Scale-up version of the
Osterwalder Business Model Canvas for Start-ups
GETTING TO PLAN B
Source: MIT Sloan Management Review
GETTING TO PLAN B
Source: MIT Sloan Management Review
TECHNOLOGY
CONVERGENCE-
DIVERGENCE
• Frequently used in deep tech spaces with long gestation
times for research, development and advanced
engineering
TECHNOLOGY
CONVERGENCE-
DIVERGENCE
LANCHESTER
STRATEGY
• A way of thinking about market entry and market
segmentation in multi-vendor competitive environments
LANCHESTER
STRATEGY
Source: Steve Blank
ADOPTION
LIFE CYCLE
Source: Geoffrey Moore
SIGMOID CURVE
Source: Charles Handy
ADJACENCY
• A structure to aid thinking about the suitability and ways
to build a strong likelihood of success establishing
additional revenue streams from a current foundation of
success
• Adjacency is qualitatively described by the proximity of
candidate new products or services to the legacy
business in terms of products, technology, operations,
markets, customers and distribution
ADJACENCY
SCALE-UP STRATEGY
RENEWAL SUCCESS
FACTORS
• Getting out of the current mindset momentum of history,
at least as the basis of thought experiments and scenario
thinking to drive discussion
• Setting aside shopworn anecdotes, analogies and biases
that otherwise confine the business to hewing closely to
current behaviours and limitations
• Obtaining fresh data about candidate new markets,
competitors, relevant benchmarks and new technology
development to inform the dialog about the less familiar
parts of prospective additions and changes to strategy
SCALE-UP STRATEGY
RENEWAL SUCCESS
FACTORS
• Being pragmatic about the execution pace, scope of
activity and entrepreneurial management depth to be able
to succeed in new endeavours that require learning
significant new institutional behaviours, as well as
unlearning some old ones
• Keeping customers at the centre of attention, and getting
out of the office to validate key assumptions,
dependencies and hypotheses with a significant number
of prospective customers from KTMs contemplated in the
new elements of the strategy as soon as a working draft is
done
SCALE-UP STRATEGY
RENEWAL SUCCESS
FACTORS
• Conducting the process for strategy reformulation in a
transparent way to keep founders, leadership, the board of
directors and senior staff functions engaged and
appropriately involved
FOLLOW-UP
To further discuss improving and updating strategy in rapidly
scaling technology businesses:
dave.litwiller@communitech.ca
Next up:
• Strategy execution and increasing organizational velocity,
quality and performance delivering strategic impact and
financial return at scale

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Improving and Updating Corporate Strategy in Growth Stage Technology Enterprises - Dave Litwiller - Jan 10 2020

  • 1. IMPROVING AND UPDATING CORPORATE STRATEGY An Abridged Guide to Strategy Deliberation Frameworks for Rapidly Growing, Scale-Up Stage Technology Enterprises JANUARY 10, 2020 DAVE LITWILLER
  • 2. INTRODUCTION • A survey of the main scale-up stage strategy formulation and reformulation frameworks that have served me well • As an executive, in governance, and as a consultant to dozens of growth-stage technology firms
  • 3. INTRODUCTION • This suite of tools isn’t meant to be exhaustive • These cross-functional models are what have worked for me and the teams I’ve been part of to reinvigorate, and at times transform, strategic thinking to keep ahead of fast evolving competitive environments to drive outsized profitable growth at scale • Different corporate strategy development frameworks (not included here) are often more applicable for mature, SKU- diverse, high risk-reward portfolio, acquisition-driven, regional, turnaround, or in cases, declining businesses
  • 4. INTRODUCTION • The presented frameworks are intended to be used inductively • They are meant as starting points to generate situationally appropriate strategy development methods and processes to best match internal and external circumstances to sharpen and evolve corporate strategy • The best adapted approaches often hybridize two or more of the presented frameworks to catalyze the research, thinking, discussion and questions that drive the most productive renewals and augmentations of competitive strategy
  • 5. SWOT AND ITS VARIATIONS • Organizes the landscape view of internal strengths and weaknesses and external opportunities and threats to visualize and aid dialog about strategy that integrates all of these factors • The basic SWOT method is to devise strategy that builds on strengths and opportunities while sidestepping, reducing or eliminating weaknesses and threats
  • 7. SWOT AND ITS VARIATIONS • A more dynamic version of SWOT recognizes that opportunities and threats can be both internal and external: Source: HBR
  • 8. SWOT AND ITS VARIATIONS • Another variation is SWTrends, where O and T are replaced by Trends • This is used when external opportunities and threats are better described by market and technical trends of sufficient path dependency to have predictive value for strategy formulation
  • 9. INNOVATION SPECTRUM • Offensive • Frequently requires “ticket of admission” to scientific, technological, distribution and management knowledge- building networks • Defensive • Often fast following, or with low-risk differentiation • Imitative • Partnering with more innovative firms • Dependent • Subordinating to an innovator • Opportunist • Changing product based on fashion, not technology
  • 10. FUTURE-BACK • Creates a work-back plan from a blueprint for a desired future state to the current state: • Incorporates technology, products, services, business model, corporate and ecosystem development • Constructs an execution plan and a range of variations based on prospective future internal and external developments • Provides forward sign-posts for alterations in the plan to guide and facilitate further adaptations
  • 12. SCENARIO PLANNING • Provides a way of considering multiple future scenarios, to get away from narrower forecasting thinking • Asks a lot of what-if questions, and follows those prospective developments through to strategy and execution inferences • Unlocks a greater range of insight and adaptability to a wider range of future developments and outcomes • Sometimes requires Red-Blue team competition in the planning process to break out of the momentum of recent behavior and thought patterns
  • 15. SCENARIO PLANNING Source: SME Strategy Management Consulting
  • 17. PORTER’S FIVE FORCES • Sixth Force: • Often in high-technology a sixth force should be considered, that of complementary technology, product and services which are used by the same end customers to achieve the fully enabled benefits of the combined offerings
  • 19. CATALOG OF PIVOTS • Used when significant change is called for, especially in the product or the go-to-market 1. Zoom-in: Previous feature/subsystem becomes product 2. Zoom-out: Scope of product expands 3. Customer segment: Focus on new market sector 4. Customer need: Address different unmet customer need 5. Platform: Application <-> Platform movement 6. Business Architecture: Mass market <-> Niche movement 7. Value Capture: Change to monetization/value capture 8. Engine of Growth: Advance onset of profitable growth 9. Channel: Change distribution 10. Technology: Achieve same solution by different tech’y Source: Erie Ries, The Lean Startup
  • 20. GETTING TO PLAN B • For synthesizing known or knowable analogs, anti-logs and rigorous hypotheses about leaps of faith into a superior business plan for a company or a line of business that already has significant momentum • Think of Getting to Plan B as the Scale-up version of the Osterwalder Business Model Canvas for Start-ups
  • 21. GETTING TO PLAN B Source: MIT Sloan Management Review
  • 22. GETTING TO PLAN B Source: MIT Sloan Management Review
  • 23. TECHNOLOGY CONVERGENCE- DIVERGENCE • Frequently used in deep tech spaces with long gestation times for research, development and advanced engineering
  • 25. LANCHESTER STRATEGY • A way of thinking about market entry and market segmentation in multi-vendor competitive environments
  • 29. ADJACENCY • A structure to aid thinking about the suitability and ways to build a strong likelihood of success establishing additional revenue streams from a current foundation of success • Adjacency is qualitatively described by the proximity of candidate new products or services to the legacy business in terms of products, technology, operations, markets, customers and distribution
  • 31. SCALE-UP STRATEGY RENEWAL SUCCESS FACTORS • Getting out of the current mindset momentum of history, at least as the basis of thought experiments and scenario thinking to drive discussion • Setting aside shopworn anecdotes, analogies and biases that otherwise confine the business to hewing closely to current behaviours and limitations • Obtaining fresh data about candidate new markets, competitors, relevant benchmarks and new technology development to inform the dialog about the less familiar parts of prospective additions and changes to strategy
  • 32. SCALE-UP STRATEGY RENEWAL SUCCESS FACTORS • Being pragmatic about the execution pace, scope of activity and entrepreneurial management depth to be able to succeed in new endeavours that require learning significant new institutional behaviours, as well as unlearning some old ones • Keeping customers at the centre of attention, and getting out of the office to validate key assumptions, dependencies and hypotheses with a significant number of prospective customers from KTMs contemplated in the new elements of the strategy as soon as a working draft is done
  • 33. SCALE-UP STRATEGY RENEWAL SUCCESS FACTORS • Conducting the process for strategy reformulation in a transparent way to keep founders, leadership, the board of directors and senior staff functions engaged and appropriately involved
  • 34. FOLLOW-UP To further discuss improving and updating strategy in rapidly scaling technology businesses: dave.litwiller@communitech.ca Next up: • Strategy execution and increasing organizational velocity, quality and performance delivering strategic impact and financial return at scale