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Freak Out,
  Geek Out,
  or Seek Out:
                Trends, Transformations,
                   & Change in Libraries
 David Lee King | Topeka & Shawnee County Public Library | davidleeking.com
Friday, August 31, 12
http://flickr.com/photos/simplearts/501346927/

Friday, August 31, 12
http://www.flickr.com/photos/girlgeek/29078014/
Friday, August 31, 12
http://www.flickr.com/photos/gerlos/3119891607/
Friday, August 31, 12
http://www.flickr.com/photos/jakecaptive/71298126/

Friday, August 31, 12
http://www.flickr.com/photos/jakecaptive/71298126/

Friday, August 31, 12
http://www.flickr.com/photos/jakecaptive/71298126/

Friday, August 31, 12
http://www.flickr.com/photos/jakecaptive/71298126/

Friday, August 31, 12
http://www.flickr.com/photos/jakecaptive/71298126/

Friday, August 31, 12
http://www.flickr.com/photos/jakecaptive/71298126/

Friday, August 31, 12
flickr.com/photos/luc/2944876508/

Friday, August 31, 12
this is ...
                        flickr.com/photos/yourdon/2715583000/

Friday, August 31, 12
this is ...
           HUGE
Friday, August 31, 12
What has Changed?




http://www.flickr.com/photos/bestrated1/2621358221/

Friday, August 31, 12
http://www.flickr.com/photos/sir_mervs/2691990934/




                                       n!
                               it   io
                          pe t
        C o             m
Friday, August 31, 12
flic.kr/p/4aGa4g

Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
http://www.flickr.com/photos/rkleine/3567189079/

Friday, August 31, 12
flickr.com/photos/jblyberg/4505413539/   http://www.flickr.com/photos/rkleine/3567189079/

Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
this is a change, too!




Friday, August 31, 12
multimedia
                                            public
        real time
                                 social


               The Emerging Web is...

             2-way                        mobile
                         decentralized

Friday, August 31, 12
real time



Friday, August 31, 12
decentralized



Friday, August 31, 12
Friday, August 31, 12
multimedia



Friday, August 31, 12
EC
                                      =
flickr.com/photos/platinum/4555668/

Friday, August 31, 12
                                     MC
mobile
                                 flickr.com/photos/dasfotoimaginarium/6761402235/




Friday, August 31, 12
is he
       on the phone?
                        flickr.com/photos/dasfotoimaginarium/6761402235/




Friday, August 31, 12
flickr.com/photos/dasfotoimaginarium/6761402235/




Friday, August 31, 12
Friday, August 31, 12
?
  the web is in
  my pocket


Friday, August 31, 12
?
  the library is
  in my pocket


Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
social




Friday, August 31, 12
http://www.flickr.com/photos/civisi/2611679744/




                                                 2-way
Friday, August 31, 12
public

                                 http://www.flickr.com/photos/sreejithk2000/2385193167/

Friday, August 31, 12
public



                                 http://www.flickr.com/photos/sreejithk2000/2385193167/

Friday, August 31, 12
What’s Topeka Doing?




Friday, August 31, 12
Community Manager

  Scans Horizon                      Executive Editor


             Digital Branch Manager
     Long Range Planner
                                        Evangelist
                         Manager
                            Answers Tough Questions
Friday, August 31, 12
3 Realities:
      1. all services will be physical & digital
      2. we’ll use the web to build unique stuff
      3. to some, the digital branch will be their
      only branch




Friday, August 31, 12
content
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
multimedia




Friday, August 31, 12
Friday, August 31, 12
Community




Friday, August 31, 12
Front door(s)




Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
conversation



                        flickr.com/photos/ohiouniversitylibraries/3506866503/
Friday, August 31, 12
in the website




Friday, August 31, 12
in the website




Friday, August 31, 12
in the website




Friday, August 31, 12
in the website




Friday, August 31, 12
in the website




Friday, August 31, 12
outside the website




Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
outside the website




Friday, August 31, 12
outside the website




Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
what to do?



                        flickr.com/photos/b-tal/116220689/

Friday, August 31, 12
c e
                         i en
                       er n?
                      p g
                     x si
                    e e
                      d

Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Why think
                        about that?
Friday, August 31, 12
you have
                          visitors.

                        right now.

What kind of experience
are they having?
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Plan your
library experience
Friday, August 31, 12
                        flickr.com/photos/ocarchives/3952964087/
flickr.com/photos/deansfurniture5/2462980045/

Friday, August 31, 12
ten
                       l is

flickr.com/photos/94379417@N00/4808475862/

Friday, August 31, 12
Friday, August 31, 12
what are
 they saying
 about you?



Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
ask

  flickr.com/photos/francois/
          404908918/




                 focus
                 groups
Friday, August 31, 12
stats
Friday, August 31, 12
http://www.flickr.com/photos/librarycommission/5041836636/




                                                               be snoopy
                                                             (just a bit)




Friday, August 31, 12
flickr.com/photos/ohiouniversitylibraries/3507674990/




Friday, August 31, 12
v e
                          o nts
                       pr oi
                    Im P
                     u ch
                 T o
Friday, August 31, 12
flickr.com/photos/jrnoded/3340607045/

Friday, August 31, 12
flickr.com/photos/beyondbeauty/4241128107/

Friday, August 31, 12
flickr.com/photos/mmewuji/4386845410/

Friday, August 31, 12
flickr.com/photos/wlscience/4200630845/

Friday, August 31, 12
http://www.flickr.com/photos/92wardsenatorfe/3126053699/

                                                 flickr.com/photos/92wardsenatorfe/3126053699/




Friday, August 31, 12
flickr.com/photos/fornal/437703236/

Friday, August 31, 12
flickr.com/photos/picturesofthings/2437232419/

Friday, August 31, 12
Friday, August 31, 12
flickr.com/photos/pperdue/3573858061/

Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
which
                        is it?

Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
flickr.com/photos/poblibrary/2674563551/




                              your
                           process
Friday, August 31, 12
                        is showing
flickr.com/photos/poblibrary/2674563551/




                              your
                           process
                        is showing

Friday, August 31, 12
customers first


flickr.com/photos/piet_musterd/1858568495/

Friday, August 31, 12
go where
flickr.com/photos/beavis/2425374221/
                                      people gather
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
                        ?
http://flickr.com/photos/gaetanlee/118885175/

Friday, August 31, 12
pesquisaconsumo.blogspot.com/2010_04_01_archive.html




      it’s a
   destina
           tion

Friday, August 31, 12
it’s a
   destina
           tio          n
Friday, August 31, 12
Text

      Also a
   destina
          tion
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
interac
             tion
        is key
Friday, August 31, 12
Friday, August 31, 12
flickr.com/photos/pitel/507791613/




Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
your
    stuff

Friday, August 31, 12
your
                        staff

Friday, August 31, 12
Text



                        actual staff
Friday, August 31, 12
actual staff
Friday, August 31, 12
ask!


                               http://flickr.com/photos/oberazzi/318947873/

Friday, August 31, 12
flickr.com/photos/29106784@N02/2719649603/

Friday, August 31, 12
what’s next?


                        flickr.com/photos/b-tal/116220689/

Friday, August 31, 12
st en
     l i           ti
                ac to on
        i nt er
                  po u
                    in  ch
           it’s a ts
     destina
                 tion
Friday, August 31, 12
Why Pay Attention
  to these changes?


Friday, August 31, 12
1.
      The rest of the world
        is already there

                        http://www.flickr.com/photos/wwworks/2222523486/


Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
2.
       You can be the example


                        http://www.flickr.com/photos/13933408@N06/2197666469/


Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .




Friday, August 31, 12
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .




Friday, August 31, 12
Lester Public Library is a Public library. This library is the central facility for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
130000 items per Library is Public library. This library is is the central facility. for the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
  Lester Public Library is a library serves a population of 13000 residentsfor the library system that serves Two Rivers, WI. The collection of the library contains 70000 volumes. The library circulates
                                                             the central facility
    Lester Public year. Thea library serves a population
  130000 items per year. ThePublic library. This library of 13000 residents .
    130000 items per year. The library serves a population of 13000 residents .




Friday, August 31, 12
3.
                   Connect
       with your community
                        http://flickr.com/photos/fcpl/2275150197/


Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
4. community pulse



                           http://flickr.com/photos/davemorris/59066078/

Friday, August 31, 12
Friday, August 31, 12
http://flickr.com/photos/pinkpooch/894503710/




                                                             5.
                                               You set the pace




Friday, August 31, 12
flickr.com/photos/ajguel/5033855605/




     Tackle Change
Friday, August 31, 12
model the way




/www.flickr.com/photos/jblyberg/4028376129/
  Friday, August 31, 12
Friday, August 31, 12
flickr.com/photos/lulutoo/2951107695/

Friday, August 31, 12
flickr.com/photos/deansfurniture5/2462980045/

Friday, August 31, 12
Customer
                                          Journey
                                          Mapping
flickr.com/photos/thetoad01/2317084812/

 Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
improving the ordinary




               flickr.com/photos/rvettese/264579764/   flickr.com/photos/goatopolis/189188667/



Friday, August 31, 12
know your
                          patrons



Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
http://www.flickr.com/photos/fling93/115162765/

Friday, August 31, 12
Friday, August 31, 12
Friday, August 31, 12
101%
Friday, August 31, 12
communic
 communication
           communicatio
ommunicationcommunicat
 mmunication
        communication
mmunication
        communication
 ommunication
          communication
ommunication
 Friday, August 31, 12
Gauge your staff

                        http://flickr.com/photos/imagezen/150337240/




Friday, August 31, 12
Find
Friday, August 31, 12
                        Champions
With great power
                            comes great...




Friday, August 31, 12
                                 ?
                                 cibercomics.com/wp-content/uploads/2008/07/bis_layer_spiderman.gif
Friday, August 31, 12
Finding
 Time

Friday, August 31, 12
Change
          your
          focus
Friday, August 31, 12
Schedule
         your
         time
Friday, August 31, 12
This is not your library
Friday, August 31, 12
This is your library

Friday, August 31, 12
flickr.com/photos/29106784@N02/2719649603/

Friday, August 31, 12
Thank You!


        davidleeking.com
Friday, August 31, 12

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