Social design workshop thinking about people and their relationship to mobile technology.

1. Creating mobile strategies based on empathy
Creating mobile strategies based on empathy

2. Experience report
Q&A
Embracing constraints
Working in groups
Agenda

3. IndexExperience report
Experience Report

5. http://disinfo.com/2011/08/sf-transit-system-blocks-cell-phone-service-to-thwart-protests/

13. http://planetevivante.wordpress.com/2008/11/20/playpumps-et-google-eau-potable-en-afrique/

15. “The core of strategy work is
always the same; discovering the
critical factors in a situation and
designing a way of coordinating
and focusing actions to deal with
those factors.”
Rumelt

16. Context-first
Augment existing answers
Create-destroy

17. ?

18. Embracing constraints...
Embracing constraints

22. http://www.designother90.org/solution/mpedigree-electronic-resource-system/
http://www.designother90.org/solution/mpedigree-electronic-resource-system/

23. Hardware
Accessibility
Durability
Signal strength
Screen size
Speed
Security
...

24. - @inkblurt
Hardware
Accessibility
Durability
Signal strength
Screen size
Speed
Security
...
Rather than starting with the technology,
what if we start with the people?

25. Sketch by Chris Cheshire
Activity 1

26. http://www.indybay.org/uploads/2013/05/02/food-not-bombs-may-day-immigration-reform-santa-cruz-2013-18.jpg
http://www.bradleymanning.org/wp-content/uploads/2013/06/FreeBrad03.jpg
Activity 2

28. IDEO tools and tips for HCD: http://www.hcdconnect.org/
Rumelt on strategy: http://goodbadstrategy.com/
David Armano on persona ecosystems: http://is.gd/dpsux1
NN/g on UX research methods & timelines: http://is.gd/dpsux2
NN/g on thinkalouds: http://is.gd/dpsux4
LukeW on one thumb/one eyeball: http://is.gd/dpsux5
Amnesty International on apps + human rights: http://is.gd/dpsux3
Further Reading