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Give Social Media
      a Shot
                Presented by

            Dawn Crawford
  Social Media & Communications Consultant



             @SocMediaRckStr
•    Raleigh-based full service communications agency that works
     exclusively with nonprofits
•    10 years of dedicated healthcare nonprofit experience + 7
     years of corporate advertising experience
•    Bring us your problem and we’ll solve it
Clients, Experience & Affiliations




                                                                   2
QUICK POLL


             3
WHY SOCIAL MEDIA


                   4
American Usage
• Two-thirds of online adults (66%) use social
  media platforms
• Using it for:
  – Keeping in touch with friends/family
  – Health information (20%)
  – Recommendations from peers

               2011 Source: http://www.pewinternet.org/Reports/2011/Why-Americans-Use-Social-Media.aspx?src=prc-headline
       2011 Source: http://worldofdtcmarketing.com/one-in-five-americans-use-social-media-websites-as-a-source-of-health-care-
                                                                                      information/social-media-and-healthcare/




                                                                                                                                 5
Gender Usage
70%                                                           64%                      64%
                           63%
60%         58%

50%
      43%
40%                                 37%             36%                       36%
30%
20%
10%
0%
      Facebook              LinkedIn                   Twitter                    Other
                                 Men         Women
            2011 Source: http://www.thestrategyweb.com/studies-how-women-and-moms-use-social-media-
            and-mobile-today


                                                                                                      6
Moms
• Use social networks longer and more
  frequently
• Make up 20% Internet traffic and are the
  fastest-growing buyers of iPhones.
• Sharing more photos and news on Facebook
  than anyone else



                                             7
Caregivers
80%
70%
60%
50%
40%
30%
20%
10%
 0%
       Used the internet Used an electronic Used some other Participated in a
         for caregiving     organizer or    technology device blog or online
      related information    calendar       that assisted with    forum
           or support                           caregiving
                             Percentage of Caregivers

                                                        2011 Source: http://blog.caregiver.org/?p=37




                                                                                                       8
Nonprofit Organizations
                8%




                                                                              Yes
                                                                              No


                             92%



     2011 – Source: http://nonprofitresourcememo.org/2012/01/nonprofits-and-social-media-no-end-in-sight/




                                                                                                            9
Healthcare Workers
90

80

70

60

50

40

30

20

10

 0


     Personal Reasons   Professional Reasons                                       Both

                        2011 Source: http://www.smartertechnology.com/c/a/Social-Business/Synergies-Abound-When-
                                                                      Health-Care-Organizations-Tap-Social-Media/




                                                                                                               10
Public Health


    57%
 NOT Using
Social Media



               2009 - Source: http://www.medscape.com/viewarticle/710011




                                                                      11
HOW TO USE SOCIAL MEDIA


                          12
Social Media is
a Conversation
Social Media
     is a
Relationship
http://www.flickr.com/photos/eelssej_/394781835/sizes/z/in/photostream/
Do NOT Be This Gal


          http://www.flickr.com/photos/mythoto/5064380001/sizes/l/
• Create a page
• Come “home” to Facebook
• Update daily + use lots of visuals –
  photos, videos, links with images
• Rock Stars:
  – American Association of Long-Term Care Nurses -
    facebook.com/AALTCN
  – Vaccinate Your Baby - facebook.com/VaccinateYourBaby
  – The Arizona Partnership for Immunization
                                                           16
•   Repost from Facebook
•   Use as a giant news feed
•   Get on VIPs radar
•   Rock Stars
    – One - @ONECampaign
    – United Nation’s Shot@Life - @shotatlife
    – Colorado Children’s Immunization Coalition -
      @immunizecokids


                                                     17
•   Create a collaboration space for professionals
•   Make a company page
•   Form a group for members
•   Rock Stars:
    – AARP
    – American Society for Pain Management Nursing (ASPMN)




                                                             18
• Video is the next social media revolution – be
  ready for it!
• Showcase your employees, doctors, coalition
  members and partners
• Rock Stars
  – PKIDs - youtube.com/user/PKIDsOrg
  – Families Fighting Flu -
    youtube.com/user/FamiliesFightingFlu


                                                   19
New Kids on the Block
 Pinterest.com
 • Visual Social Bookmarking
 • Happy, beautiful images
 • Examples: AARP, National Wildlife Federation

 Instagram iPhone App Store
 • Photo mobile social network
 • Only on iPhones, iPads, etc.
 • Examples: Autism Science Foundation, UNICEF

 plus.google.com
 • Google's answer to Facebook + Twitter
 • 8 Million Users
 • Examples: Amnesty International, Malaria Museum

                                                     20
GIVE IT A SHOT


                 21
InFLUence Others
• Special flu campaign from
  the Nevada Immunization
  Coalition
• Facebook, Twitter & blog
• Facebook app + collected
  photos
• Links
   – influencenevada.org
   – immunizenevada.org
   – facebook.com/ImmunizeNeva
     da

                                 22
Colorado Children’s Immunization
Coalition
• Coalition building + public
  outreach
• Immunize For Good –
  parent campaign
• Facebook + mobile app
• Links
   – childrensimmunization.org
   – facebook.com/ImmunizeCOKi
     ds
   – Twitter.com/immunizecokids



                                   23
Friends of Adult Care Homes
• North Carolina project
• Website, Facebook, blo
  g
• Used for advocacy and
  education of senior
  issues
• Links:
  – friendsofadultcare.com
  – facebook.com/adultcare

                              24
ACTION STEPS


               25
Take a Shot
• Think about how to reach YOUR audience
  – Health professionals
  – Coalition members
  – Parents
  – Caregivers
• Pick your mix
• Make a plan
• Take a leap
                                           26
CLOSING THOUGHTS


                   27
28
iChris
penmachine29
30
paparutzi
THIS IS IMPORTANT WORK


                         31
Passion is
                                                   Infectious
http://www.flickr.com/photos/krystalt/5248185017/sizes/l/
Dawn Crawford

     bcdcideas.com
dawnacrawford@gmail.com
     720-231-1930
    @SocMediaRckStr 33

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Give social media a shot - MD IZ Coalition

  • 1. Give Social Media a Shot Presented by Dawn Crawford Social Media & Communications Consultant @SocMediaRckStr
  • 2. Raleigh-based full service communications agency that works exclusively with nonprofits • 10 years of dedicated healthcare nonprofit experience + 7 years of corporate advertising experience • Bring us your problem and we’ll solve it Clients, Experience & Affiliations 2
  • 5. American Usage • Two-thirds of online adults (66%) use social media platforms • Using it for: – Keeping in touch with friends/family – Health information (20%) – Recommendations from peers 2011 Source: http://www.pewinternet.org/Reports/2011/Why-Americans-Use-Social-Media.aspx?src=prc-headline 2011 Source: http://worldofdtcmarketing.com/one-in-five-americans-use-social-media-websites-as-a-source-of-health-care- information/social-media-and-healthcare/ 5
  • 6. Gender Usage 70% 64% 64% 63% 60% 58% 50% 43% 40% 37% 36% 36% 30% 20% 10% 0% Facebook LinkedIn Twitter Other Men Women 2011 Source: http://www.thestrategyweb.com/studies-how-women-and-moms-use-social-media- and-mobile-today 6
  • 7. Moms • Use social networks longer and more frequently • Make up 20% Internet traffic and are the fastest-growing buyers of iPhones. • Sharing more photos and news on Facebook than anyone else 7
  • 8. Caregivers 80% 70% 60% 50% 40% 30% 20% 10% 0% Used the internet Used an electronic Used some other Participated in a for caregiving organizer or technology device blog or online related information calendar that assisted with forum or support caregiving Percentage of Caregivers 2011 Source: http://blog.caregiver.org/?p=37 8
  • 9. Nonprofit Organizations 8% Yes No 92% 2011 – Source: http://nonprofitresourcememo.org/2012/01/nonprofits-and-social-media-no-end-in-sight/ 9
  • 10. Healthcare Workers 90 80 70 60 50 40 30 20 10 0 Personal Reasons Professional Reasons Both 2011 Source: http://www.smartertechnology.com/c/a/Social-Business/Synergies-Abound-When- Health-Care-Organizations-Tap-Social-Media/ 10
  • 11. Public Health 57% NOT Using Social Media 2009 - Source: http://www.medscape.com/viewarticle/710011 11
  • 12. HOW TO USE SOCIAL MEDIA 12
  • 13. Social Media is a Conversation
  • 14. Social Media is a Relationship http://www.flickr.com/photos/eelssej_/394781835/sizes/z/in/photostream/
  • 15. Do NOT Be This Gal http://www.flickr.com/photos/mythoto/5064380001/sizes/l/
  • 16. • Create a page • Come “home” to Facebook • Update daily + use lots of visuals – photos, videos, links with images • Rock Stars: – American Association of Long-Term Care Nurses - facebook.com/AALTCN – Vaccinate Your Baby - facebook.com/VaccinateYourBaby – The Arizona Partnership for Immunization 16
  • 17. Repost from Facebook • Use as a giant news feed • Get on VIPs radar • Rock Stars – One - @ONECampaign – United Nation’s Shot@Life - @shotatlife – Colorado Children’s Immunization Coalition - @immunizecokids 17
  • 18. Create a collaboration space for professionals • Make a company page • Form a group for members • Rock Stars: – AARP – American Society for Pain Management Nursing (ASPMN) 18
  • 19. • Video is the next social media revolution – be ready for it! • Showcase your employees, doctors, coalition members and partners • Rock Stars – PKIDs - youtube.com/user/PKIDsOrg – Families Fighting Flu - youtube.com/user/FamiliesFightingFlu 19
  • 20. New Kids on the Block Pinterest.com • Visual Social Bookmarking • Happy, beautiful images • Examples: AARP, National Wildlife Federation Instagram iPhone App Store • Photo mobile social network • Only on iPhones, iPads, etc. • Examples: Autism Science Foundation, UNICEF plus.google.com • Google's answer to Facebook + Twitter • 8 Million Users • Examples: Amnesty International, Malaria Museum 20
  • 21. GIVE IT A SHOT 21
  • 22. InFLUence Others • Special flu campaign from the Nevada Immunization Coalition • Facebook, Twitter & blog • Facebook app + collected photos • Links – influencenevada.org – immunizenevada.org – facebook.com/ImmunizeNeva da 22
  • 23. Colorado Children’s Immunization Coalition • Coalition building + public outreach • Immunize For Good – parent campaign • Facebook + mobile app • Links – childrensimmunization.org – facebook.com/ImmunizeCOKi ds – Twitter.com/immunizecokids 23
  • 24. Friends of Adult Care Homes • North Carolina project • Website, Facebook, blo g • Used for advocacy and education of senior issues • Links: – friendsofadultcare.com – facebook.com/adultcare 24
  • 26. Take a Shot • Think about how to reach YOUR audience – Health professionals – Coalition members – Parents – Caregivers • Pick your mix • Make a plan • Take a leap 26
  • 31. THIS IS IMPORTANT WORK 31
  • 32. Passion is Infectious http://www.flickr.com/photos/krystalt/5248185017/sizes/l/
  • 33. Dawn Crawford bcdcideas.com dawnacrawford@gmail.com 720-231-1930 @SocMediaRckStr 33