Webinar delivered on June 14th 2012 by Informatica Cloud, Etherios and Uponor. Explore how cloud integration, combined with Salesforce CRM and Force.com enables manufacturing organizations to predict and manage appropriate staffing levels, ensure appropriate production levels and establish accurate shipping expectations to customers through automated workflows. Join us to learn how your organization can drive ERP innovation, performance and transformation with cloud solutions. For more information visit http://www.informaticacloud.com
Salesforce Integration in Manufacturing: Getting Sales and Operations on the Same Page
1. Manufacturing Webinar:
Get Sales and Operations on the Same Page
Darren Cunningham, Informatica Cloud
Mark Murray, Informatica Cloud
Ann Marie Woelfel, Uponor
Steve Dannenfeldt, Etherios
Twitter:
@infacloud
@etherios
3. Today’s Agenda
• Need for Cloud Integration in Manufacturing
• Uponor Case Study: Salesforce and Oracle EBS
• Informatica Cloud Demo
• Etherios Manufacturing Best Practices
• Discussion and Next Steps
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4. Manufacturing Challenges
• Master files
• Globalization
• Currency
• Language
• Multiple ERPs
• Department based
• Regional based
• Legacy infrastructure via acquisitions
• Customer facing / high volume interface (portal)
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5. All Parts of IT Moving to Cloud
The rise of the Hybrid IT organization
SaaS PaaS IaaS
Your
New
IT
Org
Custom Custom Custom
Application Application Application
Mainframe
Custom Custom
Application Application Your
Company
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6. All Parts of IT Moving to Cloud
The rise of the Hybrid IT organization
SaaS PaaS IaaS
Your
New
Hybrid
IT “We used to have the luxury of
Org thinking about our four walls.”
Custom Custom Fjeldheim, SVP and
Norm Custom CIO,
Application Application
Qualcomm Application
Mainframe
Custom WSJ On-line: 25 April 2011, “The View from the CIO’s Office”
Custom
Application Application Your
Company
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8. Benefits of Cloud Integration Include….
Customer Service Marketing
Sales
Quote
Fulfill Orders correct prices
in real time
Accelerate Maximize
cash flows Operations
Get a single Finance Revenue
view
Mainframe
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9. Informatica Cloud
www.InformaticaCloud.com
Simplicity
Rapid Deployment
Unified Platform
“ Informatica Cloud is helping our customers
realize success by bringing the
right information to the right users at the right
time and ensuring high adoption
and long-term ROI. ”
- Mike Rosenbaum, SVP AppExchange
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10. Today’s Agenda
• Need for Cloud Integration in Manufacturing
• Uponor Case Study: Salesforce and Oracle EBS
• Informatica Cloud Demo
• Etherios Manufacturing Best Practices
• Discussion and Next Steps
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12. Background
• Uponor is a leading international provider of
plumbing and indoor climate systems for the
residential and commercial building markets
• Create a comfortable setting for living, work and
leisure
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13. Oracle EBS & Salesforce
• Oracle EBS is our product master
• Salesforce has our sales and customer
transactional data
On-Premise Cloud
Firewall
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14. Boxed In…tegration
• We knew integration was important
• Understood our data
• How to transform the data
• Previously used Cast Iron
• Unsupported appliance
• Upgrading was impossible
• Not able to reach anyone
We needed to find a true cloud integration
solution
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15. Using Informatica Cloud
• Looked at Informatica Cloud and in 1 day:
• Downloaded Trial, Create and Run Tasks
• Informatica Cloud vs. Cast Iron
• 3 hours with Informatica Cloud to create a task vs. 1
week to put together an orchestration
• Mappings and transformations easy-to use
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16. Why Informatica Cloud
• Scalable
• True cloud solution with automatic upgrades
• With a hardware appliance, each instance must be upgraded
one by one.
• Service
• Robust, but easy-to-use
• Do more with less
• Support
• Gets back to us in hours rather than days
• OnBoarding process was smooth
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17. Integration Details
• Product Management
• Items are very dynamic
• Opportunity to Order
• Salesforce is the single source of
sales and customer activity
• In addition to Oracle EBS, we are
connecting to FTP, XML (McGraw-
Hill), Flatfile, SQL
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18. Lessons Learned
• Keeping track of data is as
important as producing
products
• Integration is critical to
Salesforce Adoption
• Before Informatica Cloud,
adoption was less than 20%
• Vendor Support
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19. Today’s Agenda
• Need for Cloud Integration in Manufacturing
• Uponor Case Study: Salesforce and Oracle EBS
• Informatica Cloud Demo
• Etherios Manufacturing Best Practices
• Q&A
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20. Informatica Cloud: True SaaS Integration
Multitenant Cloud-based Service…
Your Company
2 1
www.InformaticaCloud.com
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21. Informatica Cloud: True SaaS Integration
Multitenant Cloud-based Service…
Your Company
2
1
www.InformaticaCloud.com
Secure
Agent
3
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23. Today’s Agenda
• Need for Cloud Integration in Manufacturing
• Uponor Case Study: Salesforce and Oracle EBS
• Informatica Cloud Demo
• Etherios Manufacturing Best Practices
• Discussion and Next Steps
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24. • Salesforce.com Cloud Alliance Gold Partner
• Top rated salesforce.com partner for customer satisfaction
• Only partner that serves on both salesforce.com’s Technical
Architect and Advanced Developer certification review boards
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25. Service Offering
Advisory Services:
•Operational Strategy
•Organizational Change Management
•Application Migration Rationalization
•Social Enterprise Planning
•Project Management & Governance
Technical Services:
•Service, Sales and Custom
Cloud Solutions
•Architecture and Integration
•Mobile Application Development
•Customer & Partner Portals
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27. Discover the right solution
• Facing integration issues?
• Curious about alternative solutions?
• Free Discovery Consultation Call (2hr)
• Business Objective
• Business Process / Pain Points
• Current Infrastructure
• Integration considerations (Master Data Files)
• Deliverable
• Discussion Document: Approach, Scope, Effort, Estimated Cost
To set up your free Discovery call email: sales@etherios.com
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28. Today’s Agenda
• Need for Cloud Integration in Manufacturing
• Uponor Case Study: Salesforce and Oracle EBS
• Informatica Cloud Demo
• Etherios Manufacturing Best Practices
• Discussion and Next Steps
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29. Don’t Wait to Integrate! www.InformaticaCloud.com
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30. Contact Information
• Take the Etherios Assessment
• sales@etherios.com
• Get started with an Informatica Cloud Trial
• www.InformaticaCloud.com
• Cloud_integration_answers@informatica.com
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Notes de l'éditeur
Turns out that there wasn ’t even a catch in the buying process. Our account executive was attentive and the quoting process fair and quick. The conversion from trial to live version painless. The onBoarding process smooth. I even had a data cleansing issue that was too complex for me and the Informatica onBoarding team sent me the solution within hours of me asking for help.
Visit www.informaticacloud.com and sign up for an account.