The document summarizes key findings from the sixth wave of the B2B Barometer study, which surveyed 128 B2B marketing professionals in the UK. Some of the main findings include: 1) Over half of respondents were confident in their organization's outlook for the next 12 months, with confidence higher among client-side marketers than agencies. 2) Nearly half of client-side marketers reported an increase in their marketing budgets for the next 12 months. 3) Generating more leads and greater up-selling/cross-selling were the top priorities for both clients and agencies over the next year.
2. The B2B Barometer: Vital Statistics
• The B2B Barometer is the ‘state of the nation’ study for B2B marketers
• Now in its sixth wave, and backed by three years’ worth of historical data on B2B
marketing
• Findings based on 128 interviews with B2B marketing professionals conducted in
April:
• 73 client-side marketing professionals collectively responsible for controlling budgets
amounting to £29.1 million a year
• 55 B2B marketing agency professionals
• This report project is sponsored by Circle Research, the Institute of Direct and Digital
Marketing and the Association of B2B Agencies
3. How confident are you with your own organisation's outlook for the next 12
months?
19% 15% 19% 22% 25%
Very confident
Quite confident
52% Neutral
54% 54% 47%
Not very confident
55% Not at all confident
I don't know
19%
16% 19% 21%
14%
8%
8% 6% 6%
5%
Nov 09 Jun 10 Jan 11 Aug 11 Apr 12
Base: 128 B2B marketers: 73 client-side marketers; 55 B2B marketing agency professionals
4. How confident are you with your own organisation's outlook for the next 12
months?
Net confidence = % confident - % not confident
100%
80%
75%
75% 72%
67%
61% 70%
59%
56%
50%
48% 48%
Net confidence (agencies)
Net confidence (clients)
25%
Nov 09 Jun 10 Jan 11 Aug 11 Apr 12
Base: 73 client-side marketers; 55 B2B marketing agency professionals 4
5. How would you say your organisation’s budgets have changed in the past
12 months?
28% 32%
38%
Increased
48% 41% Remained static
Decreased
44%
22% 26%
18%
Jan 11 Aug 11 Apr 12
Base: 73 client-side marketers 5
6. To what extent has your organisation’s revenue changed over the past 12
months?
11% 15%
23% 24%
34%
23% Significantly up
34%
Slightly up
34% 37%
19%
26%
Largely static
20%
18% Slightly declined
20% 19% 22%
20% Significantly declined
16% 9%
27% 11%
10% 7% 12%
6%
Nov 09 Jun 10 Jan 11 Aug 11 Apr 12
Base: 55 B2B marketing agency professionals 6
7. In the past six months, would you say the number of enquiries you have
received has…?
12% 17% 20% 23%
25%
24% Significantly increased
35% Slightly increased
47% 40%
42% Stayed the same
25%
Slightly decreased
17%
20% 17% 26% Significantly decreased
17%
17%
8%
15% 9% 8%
10% 10%
Nov 09 Jun 10 Jan 11 Aug 11 Apr 12
Base: 55 B2B marketing agency professionals 7
8. And now thinking about the quality of these enquiries, would you say they
have…?
31% 34% 38%
51% 56%
7%
37% Improved
Stayed the same
49% Worsened
59% 39%
35%
32%
10% 13% 9%
Nov 09 Jun 10 Jan 11 Aug 11 Apr 12
Base: 55 B2B marketing agency professionals 8
9. Net quantity versus net quality of enquiries
75%
54%
51%
50% 46%
47%
41% 28%
25%
25%
Net quantity
Net quality
1%
0% -1%
Nov 09 Jun 10 Jan 11 Aug 11 Apr 12
-25%
-25%
Base: 55 B2B marketing agency professionals 9
10. Compared to the previous 12 months, does your organisation's B2B
marketing budget for the next 12 months represent an increase or a
decrease?
24%
Decrease = 27% Increase = 48%
15%
11%
9%
8%
6% 6% 6% 6%
5%
3%
2%
0%
11-15%
11-15%
6-10%
6-10%
>25%
16-20%
>25%
21-25%
16-20%
21-25%
1-5%
0%
1-5%
Base: 73 client-side marketers 10
11. Over the next 12 months, what proportion of this B2B marketing budget do
you expect to be allocated to these areas?
1% 1% 1%
3% Trade shows
3% 15% Direct mail
3% Email
3%
Website development
4% Print
PR
4% 12% Direct sales
Content creation
6%
SEO/PPC
Social media
Online advertising
11% Telemarketing
7%
Marketing research
Marketing strategy
7% Brand identity
9% Other advertising
9%
Other
Base: 73 client-side marketers 11
12. What are your three highest marketing priorities for the coming twelve
months?
Generating more leads 41%
Greater up-selling, cross-selling 38%
Raising brand awareness 32%
Generating better quality leads 27%
Better enabling sales teams 21%
Better nurturing leads 19%
Deepen customer understanding 19%
Communicating brand positioning 19%
Driving website traffic 18%
Launching new product/service 14%
Reducing customer churn 10%
Refining brand positioning 10%
Boosting SEO 8%
Ensure employees 'living the brand' 1%
Other 15%
Base: 73 client-side marketers 12
13. Which three of the following are the biggest marketing priorities for your
clients for the coming twelve months?
Generating better quality leads 45%
Generating more leads 44%
Better nurturing leads 29%
Greater up-selling, cross-selling 27%
Better enabling sales teams 27%
Deepen customer understanding 24%
Driving website traffic 22%
Communicating brand positioning 18%
Raising brand awareness 15%
Boosting SEO 9%
Launching new product/service 9%
Reducing customer churn 9%
Ensure employees 'living the brand' 9%
Refining brand positioning 2%
Other 7%
Base: 55 B2B marketing agency professionals 13
14. How closely integrated are your activities using these different marketing
channels?
4%
3%
29%
17%
Very closely integrated
Quite closely integrated
Not very integrated
Not at all integrated
Don't know
47%
Base: 73 client-side marketers 14
15. How many of your clients' activities are closely integrated?
2%
4% 4%
All our clients' activities are
closely integrated
22%
Most of our clients' activities
are closely integrated
35% Half of our clients' activities
are closely integrated
Few of our clients' activities
are closely integrated
None of our clients' activities
are closely integrated
33% Don't know
Base: 55 B2B marketing agency professionals 15
16. To what extent does your organisation use content in its marketing
activity?
14% 8%
All of our activity
Most of our activity
22%
40% Half of our activity
Some of our activity
Little/None of our activity
16%
Base: 73 client-side marketers 16
17. Do you expect to move closer towards or further away from a content
driven marketing approach in the next 12 months?
8%
16%
Closer towards
No change
Further away
40%
Base: 73 client-side marketers 17
18. What are your three most important goals when using content in your
marketing activity?
Generating leads 42%
Nurturing leads 30%
Supporting brand positioning 23%
Driving enquiries 23%
Boosting SEO 21%
Driving website traffic 18%
Enabling sales teams 12%
Raising brand awareness 3%
Other 4%
Base: 73 client-side marketers 18
19. To what extent do you use the following types of content?
Chart shows % using extensively
Case studies 45%
White papers 31%
Seminars 27%
Blog posts 25%
Public speaking 25%
In-depth reports 22%
Print articles 22%
Video 18%
Best practice guides 14%
Tools, e.g. decision trees 10%
Infographics 4%
Webcasts 4%
Podcasts
e-books
Base: 73 client-side marketers 19
20. And which three of these content types do you think are most effective in
achieving your marketing goals?
Case studies 48%
Video 25%
Public speaking 23%
White papers 22%
Seminars 21%
Print articles 14%
Best practice guides 12%
Blog posts 11%
In-depth reports 10%
Tools, e.g. decision trees 10%
Infographics 4%
Webcasts 4%
Podcasts 1%
e-books 1%
Base: 73 client-side marketers 20
21. Which of the following techniques do you use to distribute the content you
produce?
Your website 59%
Regular email newsletters 45%
Trade events 41%
Ad hoc emails specific to content 38%
Bespoke events 37%
Twitter 37%
LinkedIn 36%
Publishing in trade press 36%
Direct mail 36%
Advertising in trade press 25%
YouTube 25%
Encourage others to blog… 22%
Feature on other websites 16%
Acquiring a microsite 15%
Advertising on other webistes 11%
Base: 73 client-side marketers 21
22. Find out more …
Access the full contents of Report 6 (and earlier
reports) FREE at www.b2bbarometer.co.uk
If you are a B2B marketer and wish to contribute to
future surveys, register now:
http://www.b2bbarometer.co.uk/register/
Tweet your comments using #B2BBarometer
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