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© 2006 - 2014 Demand Metric Research Corporation. All Rights Reserved.
Vendor Profile
June 2014
By: Kristen Maida, Research Analyst
With: Clare Price, VP Research
Discipline: Digital Marketing
Category: Social Media
Type: Social Listening Platform
3
4
6
7
8
About Hootsuite
Management Team
Core Product/Service
Key Features & Unique Strengths
Industry & Market
13
14
15
About the Research Analysts
Our Vendor Profile Methodology
About Demand Metric
9
12
Customer Case Study
Analyst Perspective
TABLE OF CONTENTS
© 2014 Demand Metric Research Corporation. All Rights Reserved.
Offices Contact Information Key Facts & Figures
Corporate Headquarters
HootSuite Media, Inc.
5 E 8th Avenue
Vancouver, BC
Canada
Website: www.hootsuite.com
Email: media@hootsuite.com
Phone (Canada): +1 604 681 4668
Year Founded: 2008
Ownership: Private
Revenue Range:
Employees: 417
Global Presence: Worldwide
Total Funding: $187M (2009-2013)
Key Acquisitions: Swift App (2010), TwitterBar (2011),
TwapperKeeper(2011), What the Trend (2011), Geotoko (2011),
Seesmic (2012), uberVU (2014)
Industries: SMB, Enterprise
Customers: CBS Interactive, Virgin, WWF, NHL, Seagate, Sony
ABOUT HOOTSUITE
Overview: Hootsuite’s core products and services are based on a Social Media Management system. This vendor profile will provide vendor
information, key features & functionality, unique strengths & differentiation, opportunities for improvement and a real-world use case of an
active customer solution.
© 2014 Demand Metric Research Corporation. All Rights Reserved.
Vendor Profile: Hootsuite
Clare Price, VP Research – Demand Metric
Clare is an expert in marketing strategy, branding, strategic communications, sales enablement, social media marketing,
content marketing and leveraging marketing technologies. Clare is a former Gartner Research Director and helped build
their Internet Strategies Services division with clients such as Microsoft, IBM, HP, Cisco, Proctor & Gamble and Wells
Fargo. Her specialties include: brand strategy, brand development, customer acquisition and relationship development,
content and digital marketing strategy, sales enablement and social media marketing.
ABOUT THE RESEARCH ANALYSTS
© 2014 Demand Metric Research Corporation. All Rights Reserved.
Kristen Maida, Research Analyst – Demand Metric
Kristen has worked with Demand Metric for the past 4 years, learning about and gaining experience in all aspects of the
organization. She has developed job functions in almost every department to help with Demand Metric’s rapid growth.
Her specialties include: social media marketing, digital marketing, content marketing & management and business process
development.
Vendor Profile: HootSuite
OUR VENDOR PROFILE METHODOLOGY
Demand Metric Vendor Profiles combine analyst insight, customer perspective and vital statistics about vendors that are the subjects of these
profiles. They provide the hype-free, need-to-know information about vendors at a glance, enabling more objective consideration of vendors
and their offerings.
Each vendor profile is the product of hours of analyst research, which typically includes interviews with vendor executives and established
vendor clients. Demand Metric analysts use their experience and insight to ask the penetrating questions to fully expose vendor strengths and
weaknesses. The resulting vendor profile is formatted in a consistent and accessible way, making it easy for readers to quickly grasp each vendors
value proposition.
Vendor Profile: HootSuite
ABOUT DEMAND METRIC
Demand Metric is a global marketing research & advisory firm serving a membership community of over 38,000 marketing professionals, CEOs,
and business owners with advisory services, custom research & benchmarking reports, solution studies, consulting methodologies, training, and a
library of 500+ premium tools and templates.
Using Demand Metric resources, members complete projects faster and with greater confidence, boosting respect for the marketing team and
making it easier to justify needed resources. Our 1,000+ clients range from start-ups to members of the Global 1000.
TO LEARN MORE ABOUT DEMAND METRIC
To discover how Demand Metric can help you become more strategic, please visit us online at www.demandmetric.com. To read the rest of
this report, become a Demand Metric member today!
Vendor Profile

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Vendor Profile: Hootsuite

  • 1. © 2006 - 2014 Demand Metric Research Corporation. All Rights Reserved. Vendor Profile June 2014 By: Kristen Maida, Research Analyst With: Clare Price, VP Research Discipline: Digital Marketing Category: Social Media Type: Social Listening Platform
  • 2. 3 4 6 7 8 About Hootsuite Management Team Core Product/Service Key Features & Unique Strengths Industry & Market 13 14 15 About the Research Analysts Our Vendor Profile Methodology About Demand Metric 9 12 Customer Case Study Analyst Perspective TABLE OF CONTENTS © 2014 Demand Metric Research Corporation. All Rights Reserved.
  • 3. Offices Contact Information Key Facts & Figures Corporate Headquarters HootSuite Media, Inc. 5 E 8th Avenue Vancouver, BC Canada Website: www.hootsuite.com Email: media@hootsuite.com Phone (Canada): +1 604 681 4668 Year Founded: 2008 Ownership: Private Revenue Range: Employees: 417 Global Presence: Worldwide Total Funding: $187M (2009-2013) Key Acquisitions: Swift App (2010), TwitterBar (2011), TwapperKeeper(2011), What the Trend (2011), Geotoko (2011), Seesmic (2012), uberVU (2014) Industries: SMB, Enterprise Customers: CBS Interactive, Virgin, WWF, NHL, Seagate, Sony ABOUT HOOTSUITE Overview: Hootsuite’s core products and services are based on a Social Media Management system. This vendor profile will provide vendor information, key features & functionality, unique strengths & differentiation, opportunities for improvement and a real-world use case of an active customer solution. © 2014 Demand Metric Research Corporation. All Rights Reserved. Vendor Profile: Hootsuite
  • 4. Clare Price, VP Research – Demand Metric Clare is an expert in marketing strategy, branding, strategic communications, sales enablement, social media marketing, content marketing and leveraging marketing technologies. Clare is a former Gartner Research Director and helped build their Internet Strategies Services division with clients such as Microsoft, IBM, HP, Cisco, Proctor & Gamble and Wells Fargo. Her specialties include: brand strategy, brand development, customer acquisition and relationship development, content and digital marketing strategy, sales enablement and social media marketing. ABOUT THE RESEARCH ANALYSTS © 2014 Demand Metric Research Corporation. All Rights Reserved. Kristen Maida, Research Analyst – Demand Metric Kristen has worked with Demand Metric for the past 4 years, learning about and gaining experience in all aspects of the organization. She has developed job functions in almost every department to help with Demand Metric’s rapid growth. Her specialties include: social media marketing, digital marketing, content marketing & management and business process development. Vendor Profile: HootSuite
  • 5. OUR VENDOR PROFILE METHODOLOGY Demand Metric Vendor Profiles combine analyst insight, customer perspective and vital statistics about vendors that are the subjects of these profiles. They provide the hype-free, need-to-know information about vendors at a glance, enabling more objective consideration of vendors and their offerings. Each vendor profile is the product of hours of analyst research, which typically includes interviews with vendor executives and established vendor clients. Demand Metric analysts use their experience and insight to ask the penetrating questions to fully expose vendor strengths and weaknesses. The resulting vendor profile is formatted in a consistent and accessible way, making it easy for readers to quickly grasp each vendors value proposition. Vendor Profile: HootSuite
  • 6. ABOUT DEMAND METRIC Demand Metric is a global marketing research & advisory firm serving a membership community of over 38,000 marketing professionals, CEOs, and business owners with advisory services, custom research & benchmarking reports, solution studies, consulting methodologies, training, and a library of 500+ premium tools and templates. Using Demand Metric resources, members complete projects faster and with greater confidence, boosting respect for the marketing team and making it easier to justify needed resources. Our 1,000+ clients range from start-ups to members of the Global 1000. TO LEARN MORE ABOUT DEMAND METRIC To discover how Demand Metric can help you become more strategic, please visit us online at www.demandmetric.com. To read the rest of this report, become a Demand Metric member today! Vendor Profile