SlideShare a Scribd company logo
1 of 7
hotel sales executive KPI 
In this ppt file, you can ref KPI materials for hotel sales executive position such as 
hotel sales executive list of KPIs, performance appraisal, job skills, KRAs, BSC… 
If you need more KPI materials for hotel sales executive, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
• Top 28 performance appraisal forms 
• 11 performance appraisal methods 
• 1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Steps to create KPIs of hotel sales executive 
1. To build KPI system for this position, you can 
follow the steps below: 
2. Define operational objectives for Construction 
technician monthly, quarterly, 6 months, yearly. 
3. Identify Key Result Areas for the Construction 
technician. 
4. Identify tasks list. 
5. Determine work procedure for each KRA, each 
task. 
6. Identify methods to measure the results of each 
KRA, task, procedure. 
7. Create Construction technician KPIs 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Mistakes in creating hotel sales executive KPIs 
Building KPI system plays an important role in 
evaluating job performance of individual parts, 
divisions and the company’s objectives and 
performance management system in general. The 
development of KPI metrics help to create 
measurement systems, information systems 
throughout the organization. 
1. When building KPI system, you should note the 
following factors: 
2. Do not create too many KPI, KPI be built around 
3-5 KRAs. 
3. KPI should change to suit each stage (depending 
on your goals). 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
How to design hotel sales executive KPIs 
1. KPIs should be clearly linked to 
the strategy, i.e. the things that 
matter the most. 
2. KPIs have to provide the answers 
to our most important questions. 
3. KPIs should be primarily designed 
to empower employees and provide 
them with the relevant information to 
learn. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Interview questions and answers – free download/ pdf and ppt file 
Types of KPIs: 
1. Process KPIs - measure the efficiency or productivity of a business process. Examples - 
Days to deliver an order. 
2. Input KPIs - measure assets and resources invested in or used to generate business 
results. Examples - Dollars spent on research and development, Funding for employee 
training, Quality of raw materials. 
3. Output KPIs - measure the financial and nonfinancial results of business activities. 
Examples - Revenues, Number of new customers acquired. 
4. Leading KPI - measure activities that have a significant effect on future performance. Drive 
the performance of the outcome measure, being predictor of success or failure. 
5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has 
been consumed. Such as most financial KPIs, measure the output of past activity. 
6. Outcome KPI - Reflects overall results or impact of the business activity in terms of 
generated benefits, as a quantification of performance. Examples are customer retention, 
brand awareness. 
7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples 
are employee satisfaction through surveys which gives a qualitative report. 
8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging 
numbers. Quantitative data is most common in measurement and therefore forms the 
backbone of most KPIs. 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
Top KPI materials for hotel sales executive 
If you need more KPI materials for hotel sales 
executive, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file
Top KPI materials for hotel sales executive 
If you need more KPI materials for hotel sales 
executive, 
please visit: kpi123.com/list-of-kpi-samples 
Other materials from kpi123.com 
•Top 28 performance appraisal forms 
•11 performance appraisal methods 
•1125 performance review phrases 
Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods 
Interview questions and answers – free download/ pdf and ppt file

More Related Content

What's hot

Operational risk manager kpi
Operational risk manager kpiOperational risk manager kpi
Operational risk manager kpi
vitrajom
 
Gl accountant kpi
Gl accountant kpiGl accountant kpi
Gl accountant kpi
davivante
 
Bank cfo kpi
Bank cfo kpiBank cfo kpi
Bank cfo kpi
rewitfuni
 
Housekeeping executive kpi
Housekeeping executive kpiHousekeeping executive kpi
Housekeeping executive kpi
mifaspoge
 
Sales & marketing manager kpi
Sales & marketing manager kpiSales & marketing manager kpi
Sales & marketing manager kpi
ienripofa
 
Trade specialist kpi
Trade specialist kpiTrade specialist kpi
Trade specialist kpi
jomricos
 
Trading officer kpi
Trading officer kpiTrading officer kpi
Trading officer kpi
yazjonhs
 
Digital marketing executive kpi
Digital marketing executive kpiDigital marketing executive kpi
Digital marketing executive kpi
vanricado
 
Hotel sales assistant kpi
Hotel sales assistant kpiHotel sales assistant kpi
Hotel sales assistant kpi
penlatino
 
Advertising account coordinator kpi
Advertising account coordinator kpiAdvertising account coordinator kpi
Advertising account coordinator kpi
fbunnetir
 
It sales consultant kpi
It sales consultant kpiIt sales consultant kpi
It sales consultant kpi
kattapore
 
Financial risk manager kpi
Financial risk manager kpiFinancial risk manager kpi
Financial risk manager kpi
jomvitra
 
Bank account manager kpi
Bank account manager kpiBank account manager kpi
Bank account manager kpi
jemmtira
 
Retail trainer kpi
Retail trainer kpiRetail trainer kpi
Retail trainer kpi
jomfesri
 
Account associate kpi
Account associate kpiAccount associate kpi
Account associate kpi
gkatgutos
 
Web content writer kpi
Web content writer kpiWeb content writer kpi
Web content writer kpi
naritejom
 
Assistant product manager kpi
Assistant product manager kpiAssistant product manager kpi
Assistant product manager kpi
viretjom
 
Assistant facilities manager kpi
Assistant facilities manager kpiAssistant facilities manager kpi
Assistant facilities manager kpi
zadeporit
 
Trading analyst kpi
Trading analyst kpiTrading analyst kpi
Trading analyst kpi
yazjonhs
 
Director of facilities kpi
Director of facilities kpiDirector of facilities kpi
Director of facilities kpi
fugesdvay
 

What's hot (20)

Operational risk manager kpi
Operational risk manager kpiOperational risk manager kpi
Operational risk manager kpi
 
Gl accountant kpi
Gl accountant kpiGl accountant kpi
Gl accountant kpi
 
Bank cfo kpi
Bank cfo kpiBank cfo kpi
Bank cfo kpi
 
Housekeeping executive kpi
Housekeeping executive kpiHousekeeping executive kpi
Housekeeping executive kpi
 
Sales & marketing manager kpi
Sales & marketing manager kpiSales & marketing manager kpi
Sales & marketing manager kpi
 
Trade specialist kpi
Trade specialist kpiTrade specialist kpi
Trade specialist kpi
 
Trading officer kpi
Trading officer kpiTrading officer kpi
Trading officer kpi
 
Digital marketing executive kpi
Digital marketing executive kpiDigital marketing executive kpi
Digital marketing executive kpi
 
Hotel sales assistant kpi
Hotel sales assistant kpiHotel sales assistant kpi
Hotel sales assistant kpi
 
Advertising account coordinator kpi
Advertising account coordinator kpiAdvertising account coordinator kpi
Advertising account coordinator kpi
 
It sales consultant kpi
It sales consultant kpiIt sales consultant kpi
It sales consultant kpi
 
Financial risk manager kpi
Financial risk manager kpiFinancial risk manager kpi
Financial risk manager kpi
 
Bank account manager kpi
Bank account manager kpiBank account manager kpi
Bank account manager kpi
 
Retail trainer kpi
Retail trainer kpiRetail trainer kpi
Retail trainer kpi
 
Account associate kpi
Account associate kpiAccount associate kpi
Account associate kpi
 
Web content writer kpi
Web content writer kpiWeb content writer kpi
Web content writer kpi
 
Assistant product manager kpi
Assistant product manager kpiAssistant product manager kpi
Assistant product manager kpi
 
Assistant facilities manager kpi
Assistant facilities manager kpiAssistant facilities manager kpi
Assistant facilities manager kpi
 
Trading analyst kpi
Trading analyst kpiTrading analyst kpi
Trading analyst kpi
 
Director of facilities kpi
Director of facilities kpiDirector of facilities kpi
Director of facilities kpi
 

Similar to Hotel sales executive kpi

Director of sales hotel kpi
Director of sales hotel kpiDirector of sales hotel kpi
Director of sales hotel kpi
zewfurita
 
Hotel director of sales kpi
Hotel director of sales kpiHotel director of sales kpi
Hotel director of sales kpi
kaporiboni
 
Hotel duty manager kpi
Hotel duty manager kpiHotel duty manager kpi
Hotel duty manager kpi
deritahar
 
Hotel revenue manager kpi
Hotel revenue manager kpiHotel revenue manager kpi
Hotel revenue manager kpi
deritahar
 
Hotel steward kpi
Hotel steward kpiHotel steward kpi
Hotel steward kpi
deritahar
 
Hotel storekeeper kpi
Hotel storekeeper kpiHotel storekeeper kpi
Hotel storekeeper kpi
deripotsri
 
Hotel resident manager kpi
Hotel resident manager kpiHotel resident manager kpi
Hotel resident manager kpi
deripotsri
 
Hotel manager kpi
Hotel manager kpiHotel manager kpi
Hotel manager kpi
bonikapori
 
Hotel assistant manager kpi
Hotel assistant manager kpiHotel assistant manager kpi
Hotel assistant manager kpi
kaporiboni
 
Hotel desk clerk kpi
Hotel desk clerk kpiHotel desk clerk kpi
Hotel desk clerk kpi
kaporiboni
 
Hotel supervisor kpi
Hotel supervisor kpiHotel supervisor kpi
Hotel supervisor kpi
deritahar
 
Hotel clerk kpi
Hotel clerk kpiHotel clerk kpi
Hotel clerk kpi
kaporiboni
 
Hotel secretary kpi
Hotel secretary kpiHotel secretary kpi
Hotel secretary kpi
darebetiga
 
Hotel administrative assistant kpi
Hotel administrative assistant kpiHotel administrative assistant kpi
Hotel administrative assistant kpi
darebetiga
 
Hotel general manager kpi
Hotel general manager kpiHotel general manager kpi
Hotel general manager kpi
bonikapori
 
Hotel reservation manager kpi
Hotel reservation manager kpiHotel reservation manager kpi
Hotel reservation manager kpi
deripotsri
 
Hotel housekeeper kpi
Hotel housekeeper kpiHotel housekeeper kpi
Hotel housekeeper kpi
deritahar
 
Hotel cashier kpi
Hotel cashier kpiHotel cashier kpi
Hotel cashier kpi
deripotsri
 
Hotel housekeeping manager kpi
Hotel housekeeping manager kpiHotel housekeeping manager kpi
Hotel housekeeping manager kpi
mifaspoge
 
Hotel housekeeping supervisor kpi
Hotel housekeeping supervisor kpiHotel housekeeping supervisor kpi
Hotel housekeeping supervisor kpi
mifaspoge
 

Similar to Hotel sales executive kpi (20)

Director of sales hotel kpi
Director of sales hotel kpiDirector of sales hotel kpi
Director of sales hotel kpi
 
Hotel director of sales kpi
Hotel director of sales kpiHotel director of sales kpi
Hotel director of sales kpi
 
Hotel duty manager kpi
Hotel duty manager kpiHotel duty manager kpi
Hotel duty manager kpi
 
Hotel revenue manager kpi
Hotel revenue manager kpiHotel revenue manager kpi
Hotel revenue manager kpi
 
Hotel steward kpi
Hotel steward kpiHotel steward kpi
Hotel steward kpi
 
Hotel storekeeper kpi
Hotel storekeeper kpiHotel storekeeper kpi
Hotel storekeeper kpi
 
Hotel resident manager kpi
Hotel resident manager kpiHotel resident manager kpi
Hotel resident manager kpi
 
Hotel manager kpi
Hotel manager kpiHotel manager kpi
Hotel manager kpi
 
Hotel assistant manager kpi
Hotel assistant manager kpiHotel assistant manager kpi
Hotel assistant manager kpi
 
Hotel desk clerk kpi
Hotel desk clerk kpiHotel desk clerk kpi
Hotel desk clerk kpi
 
Hotel supervisor kpi
Hotel supervisor kpiHotel supervisor kpi
Hotel supervisor kpi
 
Hotel clerk kpi
Hotel clerk kpiHotel clerk kpi
Hotel clerk kpi
 
Hotel secretary kpi
Hotel secretary kpiHotel secretary kpi
Hotel secretary kpi
 
Hotel administrative assistant kpi
Hotel administrative assistant kpiHotel administrative assistant kpi
Hotel administrative assistant kpi
 
Hotel general manager kpi
Hotel general manager kpiHotel general manager kpi
Hotel general manager kpi
 
Hotel reservation manager kpi
Hotel reservation manager kpiHotel reservation manager kpi
Hotel reservation manager kpi
 
Hotel housekeeper kpi
Hotel housekeeper kpiHotel housekeeper kpi
Hotel housekeeper kpi
 
Hotel cashier kpi
Hotel cashier kpiHotel cashier kpi
Hotel cashier kpi
 
Hotel housekeeping manager kpi
Hotel housekeeping manager kpiHotel housekeeping manager kpi
Hotel housekeeping manager kpi
 
Hotel housekeeping supervisor kpi
Hotel housekeeping supervisor kpiHotel housekeeping supervisor kpi
Hotel housekeeping supervisor kpi
 

More from deritahar

Hotel sales manager kpi
Hotel sales manager kpiHotel sales manager kpi
Hotel sales manager kpi
deritahar
 
Hotel sales coordinator kpi
Hotel sales coordinator kpiHotel sales coordinator kpi
Hotel sales coordinator kpi
deritahar
 
Hotel room attendant kpi
Hotel room attendant kpiHotel room attendant kpi
Hotel room attendant kpi
deritahar
 
Hotel porter kpi
Hotel porter kpiHotel porter kpi
Hotel porter kpi
deritahar
 
Hotel night auditor kpi
Hotel night auditor kpiHotel night auditor kpi
Hotel night auditor kpi
deritahar
 
Hotel front office manager kpi
Hotel front office manager kpiHotel front office manager kpi
Hotel front office manager kpi
deritahar
 
Hotel front desk clerk kpi
Hotel front desk clerk kpiHotel front desk clerk kpi
Hotel front desk clerk kpi
deritahar
 
Hotel concierge kpi
Hotel concierge kpiHotel concierge kpi
Hotel concierge kpi
deritahar
 

More from deritahar (8)

Hotel sales manager kpi
Hotel sales manager kpiHotel sales manager kpi
Hotel sales manager kpi
 
Hotel sales coordinator kpi
Hotel sales coordinator kpiHotel sales coordinator kpi
Hotel sales coordinator kpi
 
Hotel room attendant kpi
Hotel room attendant kpiHotel room attendant kpi
Hotel room attendant kpi
 
Hotel porter kpi
Hotel porter kpiHotel porter kpi
Hotel porter kpi
 
Hotel night auditor kpi
Hotel night auditor kpiHotel night auditor kpi
Hotel night auditor kpi
 
Hotel front office manager kpi
Hotel front office manager kpiHotel front office manager kpi
Hotel front office manager kpi
 
Hotel front desk clerk kpi
Hotel front desk clerk kpiHotel front desk clerk kpi
Hotel front desk clerk kpi
 
Hotel concierge kpi
Hotel concierge kpiHotel concierge kpi
Hotel concierge kpi
 

Hotel sales executive kpi

  • 1. hotel sales executive KPI In this ppt file, you can ref KPI materials for hotel sales executive position such as hotel sales executive list of KPIs, performance appraisal, job skills, KRAs, BSC… If you need more KPI materials for hotel sales executive, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com • Top 28 performance appraisal forms • 11 performance appraisal methods • 1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 2. Steps to create KPIs of hotel sales executive 1. To build KPI system for this position, you can follow the steps below: 2. Define operational objectives for Construction technician monthly, quarterly, 6 months, yearly. 3. Identify Key Result Areas for the Construction technician. 4. Identify tasks list. 5. Determine work procedure for each KRA, each task. 6. Identify methods to measure the results of each KRA, task, procedure. 7. Create Construction technician KPIs Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 3. Mistakes in creating hotel sales executive KPIs Building KPI system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system in general. The development of KPI metrics help to create measurement systems, information systems throughout the organization. 1. When building KPI system, you should note the following factors: 2. Do not create too many KPI, KPI be built around 3-5 KRAs. 3. KPI should change to suit each stage (depending on your goals). Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 4. How to design hotel sales executive KPIs 1. KPIs should be clearly linked to the strategy, i.e. the things that matter the most. 2. KPIs have to provide the answers to our most important questions. 3. KPIs should be primarily designed to empower employees and provide them with the relevant information to learn. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 5. Interview questions and answers – free download/ pdf and ppt file Types of KPIs: 1. Process KPIs - measure the efficiency or productivity of a business process. Examples - Days to deliver an order. 2. Input KPIs - measure assets and resources invested in or used to generate business results. Examples - Dollars spent on research and development, Funding for employee training, Quality of raw materials. 3. Output KPIs - measure the financial and nonfinancial results of business activities. Examples - Revenues, Number of new customers acquired. 4. Leading KPI - measure activities that have a significant effect on future performance. Drive the performance of the outcome measure, being predictor of success or failure. 5. Lagging KPI - is a type of indicator that reflect the success or failure after an event has been consumed. Such as most financial KPIs, measure the output of past activity. 6. Outcome KPI - Reflects overall results or impact of the business activity in terms of generated benefits, as a quantification of performance. Examples are customer retention, brand awareness. 7. Qualitative KPI - A descriptive characteristic, an opinion, a property or a trait. Examples are employee satisfaction through surveys which gives a qualitative report. 8. Quantitative KPI - A measurable characteristic, resulted by counting, adding, or averaging numbers. Quantitative data is most common in measurement and therefore forms the backbone of most KPIs. Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods
  • 6. Top KPI materials for hotel sales executive If you need more KPI materials for hotel sales executive, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file
  • 7. Top KPI materials for hotel sales executive If you need more KPI materials for hotel sales executive, please visit: kpi123.com/list-of-kpi-samples Other materials from kpi123.com •Top 28 performance appraisal forms •11 performance appraisal methods •1125 performance review phrases Top materials: top sales KPIs, Top 28 performance appraisal forms, 11 performance appraisal methods Interview questions and answers – free download/ pdf and ppt file