Arne van Oosterom

design thinking service design ux innovation arne van oosterom creative leadership design customer journey mapping designthinkers service systemic change design research cex service innovation service dominant logic thinking lean startup prototyping creativity future agile systems thinking stakeholder mapping technology strategic design ai quantum computing designers customer experience research personas business design service innovatie customer journey mapping service innovatie service innovation canvas design thinkers group design thinkers value network mapping eco-systems value co-creation picnic 10 health care health 20 zorg 20 healtcare self-organization sustainable design mobility amsterdam