Project risk management

Dewang Agrawal
Dewang AgrawalStudent. à Pandit Deendayal Petroleum University.
Risk Management
for
Projects
1
Prepared by:- Dewang Agrawal
Project Risk Management
Session Agenda
• Review risk concepts
– Risk Management Overview and the Risk Management Plan
– Risk Identification
– Risk Quantification
– Risk Response
– Risk Control
• Team exercise
• Team exercise readout
• Closing items
2
} No construction project is risk free.
} Risk can be managed, minimized, shared, transferred, or
accepted and it cannot be ignored.“
} What happens if it is ignored?
•Increased costs.
•Loss or reduction in profit.
•Damage to brand / reputation; and at worst.
•Disposal of the business or insolvency.
} Introduction
} What is Project Risk ?
} Risks in Construction
} Types of Risks in Construction
} Construction Risk Management
} What does it include?
} How is it done in project?
} Risk in Project Management
} What are the benefits?
Success
Project Constraints
Poor
Quality
Delays
Cost
overrun
} A situation involving exposure to danger.
} Expose (someone or something valued) to danger, harm,
or loss.
} Risk is an uncertain event that may have a positive or
negative impact on the project.
} May effect: scope, schedule, cost, performance, and
quality.
Project risk management
Project risk management
Project risk management
Financial &
Economic
Financial &
Economic



Inflation
Availability of funds
Exchange rate
fluctuations
Financial default
Design
Design




Incomplete design
scope
Defective design
Errors & omissions
Inadequate
specifications
Construction
Related
Constructio
n Related




Labor disputes
Labor productivity
Different site
conditions
Design changes
Equipment failure
Political&
Environment
Political& Environment
 Changes in laws and
regulations
 Requirement for
permits
 Law & order
 Pollution and safety
rules
} Construction Risk Management is the process of identifying and
migrating risk.
} Proper Construction Risk Management implies control of possible
future events and is proactive rather than reactive.
} Proper Construction Risk Management will reduce not only the
likelihood of an event occurring, but also the magnitude of its
impact.
} Construction Risk Management Systems are designed to do more
than just identify the risk.
} The system must also quantify the risk and predict the impact on
the project.
} The outcome is therefore a risk that is either acceptable or
unacceptable.
} Risk Management Planning
} Risk Identification
} Qualitative Risk Analysis
} Quantitative Risk Analysis
} Risk Response Planning
} Risk Monitoring and Control
} Make Risk Management Part of Your Project
} Identify Risks Early in Your Project
} Communicate About Risks
} Consider Both Threats and Opportunities
} Clarify Ownership Issues
} Prioritise Risks
} Analyse Risks
} Plan and Implement Risk Responses
} Register Project Risks
} Track Risks and Associated Tasks
Project risk management
Project Risk Management
Risk Management Overview
and the Risk Management Plan
20
Project Risk Management
Risk Management Overview
• What is risk?
Risk: An uncertain event or condition that, if it occurs, has a positive
or negative effect on a project’s objectives
21
VENTURE
(Project)
OUTCOME
(Products)
UNKNOWNS
(Uncertainty)
FAVORABLE
(Opportunity)
UNFAVORABLE
(Risks)
Project Risk Management
Risk Management Overview
Project Lifecycle
Risk vs. Amount at Stake
22
$
V
A
L
U
E
I
N
C
R
E
A
S
I
N
G
R
I
S
K
CONCEPT
PHASE
DEVELOPMENT
PHASE
IMPLEMENT
PHASE
CLOSE
PHASE
OPPORTUNITY AND RISK
AMOUNT AT STAKE
PERIOD WHEN
HIGHEST RISKS
ARE INCURRED
PERIOD OF
HIGHEST
RISK IMPACT
Project Risk Management
Risk Management Overview
• What is risk management?
– Identifying, analyzing, prioritizing, and
responding to risk events
– Integration of risk management activities into
your other project management functions
– Developing responses to risk to meet your
project objectives
– Project risk management is PROACTIVE
23
Project Risk Management
Risk Management Overview
24
PROJECT
MANAGEMENT
INTEGRATION
INFORMATION /
COMMUNICATIONS
HUMAN
RESOURCE
CONTRACT /
PROCUREMENT
SCOPE
QUALITY
TIME
COST
PROJECT
RISK
Life Cycle and
Environment VariablesExpectations
Feasibility
Requirements
Standards
Time Objectives,
Constraints
Cost Objectives,
Restraints
Services, Plant, Materials:
Performance
Availability
Productivity
Ideas, Directives, Data
Exchange Accuracy
INTEGRATING RISK WITH OTHER PROJECT MANAGEMENT FUNCTIONS
Project Risk Management
Risk Management Overview
• Components of the Risk Management Plan
– Methodology
– Roles and responsibilities
– Budgeting
– Timing
– Risk categories
– Definitions of risk probability and impact
– Probability and impact matrix
– Stakeholder’s tolerances
– Reports
– Tracking
25
Project Risk Management
Risk Management Overview
• Results from developing the Risk Management Plan
– You have a written plan
– You know what actions you have to do
– You know who is responsible for what
– You can track your work
– You can learn from your risk activities and help others with
their risk
26
Project Risk Management
Risk Identification
27
Project Risk Management
Risk Identification
• Risk in corporate business is typically divided into 2 basic
types
 Business Risk: Chances of profit or loss associated with a business
endeavor
− Business employs a staff of qualified workers to increase profit and reduce
chances of loss
 Pure or Insurable Risk: Divided into 4 categories
− Direct property: Destruction of property by fire, etc.
− Indirect property: Extra expenses associated with rental property or loss due
to a business interruption
− Liability: Chance of a lawsuit of bodily injury, damages, etc.
− Personnel: Injuries to workers (Worker’s Comp)
28
Project Risk Management
Risk Identification
• Risk in project management
– Usually not enough attention is paid to risk on projects
– All risks are not independent and frequently the greatest risk on
a project comes from a series of related/integrated events
– Ultimate responsibility of risk management resides with the
project sponsor
– As the project manager representing the sponsor, risk
management becomes a large responsibility for you
29
Project Risk Management
Risk Identification
• Risk identification is never done
• Risk identification is performed throughout the life of the
project
• The process for identifying risk
– Understand the project
– Identify the risk event
– Document the results and take appropriate actions
30
Project Risk Management
Risk Identification
• Types of risk
– Technical
– External
– Organizational
– Project Management
Note: These are example types of risk and this list can be modified to
meet the needs of your project
• Developing a project RBS (Risk Breakdown Structure) is
an excellent tool to help identify risks
31
Project Risk Management
Risk Identification
32
The Risk Breakdown Structure (RBS) lists categories
and sub-categories for project risk. The actual
categories will vary across different types of projects.
Project Risk Management
Risk Identification
• What you need to identify risk
– Product description
– Planning documents
• Project scope statement
• Cost mgt plan
• Schedule mgt plan
• Communications mgt plan
• Enterprise environmental factors
• Stakeholder register
• Quality mgt plan
• Organizational process assets
– Historical Information
• Previous project data
• Expert knowledge
33
Project Risk Management
Risk Identification
• In your risk identification meeting
– Validate RBS with core team
– Identify risks by source (RBS)
– Identify risks by level of uncertainty:
Known Known / Unknown Unknown / Unknown
Situation with no
uncertainty
Situation with an
identifiable uncertainty
Situation whose
existence we cannot
imagine
34
Project Risk Management
Risk Identification
• Conduct a risk identification meeting
– Gather all relevant data
– Schedule a risk management meeting with your core team members
– Use a structured approach: Brainstorming, Nominal Group Technique, Delphi
Technique, Project Lessons Learned
– Focus on identifying risk only
• Schedule risk identification meetings in your project plan
– After certain milestones: Requirements complete, design complete, etc.
• Event driven
– A risk event happens and becomes part of the risk register
35
Project Risk Management
Risk Identification
• Brainstorming
– Chose a facilitator (best if other than the project manager)
– Chose a scribe to capture the risks
– Use a category or categories to start the creativity flowing
– Do not judge or analyze during this effort
– Focus on getting the universe of risks for your project
36
Project Risk Management
Risk Identification
• Nominal Group
– Gather the core team for a risk workshop
– Use flip charts or a whiteboard to collect info
– Begin by having each person identify potential areas of risk
– Then within each area have each person write at least 3-5 risk
events
– Repeat until everyone has listed their risks
37
Project Risk Management
Risk Identification
• Delphi technique
– Identify a facilitator
– The facilitator then identifies qualified experts to participate
– The facilitator poses questions to the experts individually
– The facilitator then analyzes the results to identify common
themes
– The results are then shared with the experts for validation
– The list is then refined and again shared with the panel
– The facilitator the creates a single results document
38
Project Risk Management
Risk Identification
• Identify your risks in a risk register or a risk log
Functional Area Identify the functional business areas
potentially impacted by the risk
Risk Category Cost; External; Schedule; Technical;
Resources; Operational
Risk Description Description of the risk and the impact of it
Date Identified Date the risk was identified
Raised By Who identified the risk
39
Project Risk Management
Risk Quantification
40
Project Risk Management
Risk Quantification
• What are the right risks to manage
– Analyzing risks for probability and impact
– Developing a risk profile for your project
– Prioritizing your risks
• When to quantify risks
– Whenever a new risk is created
– An existing risk changes
– Influential factors change
– New information surfaces
– A change is proposed by the sponsor
– Market conditions change
– Significant personnel leave the project
41
Project Risk Management
Risk Quantification
• Quantitative Analysis
– Relies on a numeric value
– Uses objective data
– Requires understanding of
probability theory
– Removes some uncertainty
– Should be based on
historical data
– Some examples are:
sensitivity analysis,
expected monetary
analysis, and modeling and
simulation
• Qualitative Analysis
– Uses subjective values:
Green, Amber, Red
– Requires common
understanding of ordinal
ranking system
– May be less precise than
quantitative analysis
– Should be defined in terms
of the parameters of the
project
42
Project Risk Management
Risk Quantification
• Probability
– Can be done in a basic approach by developing a simple estimate of the probability that an
event will be late in delivery
• Ed says it is 50% likely this task will be late
• Probability of Event 1 x Probability of Event 2 = Probability
– Can be done in a more complex manner by using weighted averages
• Joe says 35% chance of being late
• Mary says 40% chance of being late
• Ed says 50% chance of being late
• Joe gets twice as much credit because he knows more about the situation
• The probability is: ((2 x 35) + (40) + (50)) / 4 = 40%
– Quantifying risk probability can become quite complex, there are many resources to assist
you with more detailed approaches (books, internet research, multi-day training,
consultants). 43
Project Risk Management
Risk Quantification
• Assessing Impact
– Schedule Tools:
• Network analysis (relationships, durations, critical
path(s), near critical paths, hard constraints)
• Resources (availability, competency, productivity)
• Estimates (accuracy, source, method)
– Cost tools:
• WBS
• Requirement definition
• Estimating methodologies
• Expected monetary value
• Decision trees
• Financial analysis 44
Project Risk Management
Risk Quantification
• Assessing Impact (cont.)
– Quality
• Ask yourself the question “What if the project fails to
perform as expected during its operational life?”
• Of all the project objectives, conforming to quality
objectives is the one most remembered
• Therefore, this is one of the most important dimensions
impacting your project
• You can use financial analysis to identify risk for poor
quality by quantifying long term activities that will
impact the product lifecycle for your analysis
45
Project Risk Management
Risk Response
46
Project Risk Management
Risk Response
• Risk response is:
– Defining steps for responses to opportunities and threats
– Assigning responsibility
– Developing responses for negative risks:
• Avoiding: Changing the project mgt plan to eliminate
the risk. Could involve changing the objective,
modifying the schedule, or reduction in scope.
• Mitigating: A reduction in the probability or impact to
the project. Taking early action to reduce the
probability, adopting less complex processes, or
conducting more tests.
• Transferring: Shifting the risk to a third party for the
management of the risk. Does not eliminate the risk,
could involve insurance, warranties, bonds.
• Insurance: Purchase insurance to reduce/eliminate risk
– an athlete may purchase insurance against injury to
guarantee their income.
47
Project Risk Management
Risk Response
• Risk response is:
– Developing responses for negative risks(cont.):
• Accepting: It is possible that the risk cannot be
eliminated or managed. Can be active or passive in
approach – a contingency reserve in time, money,
or resources.
– Developing responses for positives risks or opportunities
• The strategies for managing positive risks are:
– Exploit the situation. We will do whatever we can to
make sure the event does happen so we can enjoy the
rewards of the event.
– Enhance the probability and positive impacts of the
event.
– Share the ownership with a third party who can better
enhance the situation.
– Accept the opportunity, take the advantages provided
by the event, but do not actively pursue the event.
48
Project Risk Management
Risk Response
• Approach response development from a project wide
perspective
• Consider related risks
• Stay within your project scope on your responses
• Consider the following for contingency planning:
– The management of a contingency budget
– The development of schedule alternatives and work-arounds
– Complete emergency responses to deal with major areas of risk
– An assessment of project shut-down liabilities
49
Project Risk Management
Risk Control
50
Project Risk Management
Risk Control
• Actively work your risk register/log
• Update risks as needed (data, new resources,
new/changing requirements)
• Review the log in status calls, set and use due dates for
active contingency plans
• Hold assigned resources accountable for their action
items
• Engage sponsor when invoking contingency plans to
ensure they know a risk has happened and the team is
actively working the response plan
51
Project Risk Management
Risk Control
Example Log
Risk ID Sequential number assigned
Functional Area Identify the functional business areas potentially impacted by the risk
Risk Category Cost; External; Schedule; Technical; Resources; Operational
Risk Description Description of the risk and the impact of it
Date Identified Date the risk was identified
Raised By Who identified the risk
Date Assigned Date the risk was assigned
Assigned To Who the risk was assigned to
Probability 1, 2, 3, 4
Potential Impact 1, 2, 3, 4
Risk Factor (P*I) Probability * Impact
Positive or Negative Impact Will the potential impact of the risk have a Positive, Negative, Both or Unknown impact if realized?
Response Category Acceptance; Mitigation; Transfer; Avoidance
Status/Comments Status of risk and update/comments about it
Trigger Preliminary event that will indicate the risk is about to take place
Proposed/Actual Resolution Risk Response plan
Contingency Plan Alternate Plan if Risk Response fails 52
Project Risk Management
Conclusion
• Risk management requires:
– Planning
– Structure
– Analysis
– Creativity
– Constant attention
– Flexibility
– Communications, communications, communications!!
53
Project Risk Management
Conclusion (cont.)
• The PMBOK has a lot of great reference materials to assist
you with your Risk Management planning activities
• Whatever you do, just do SOMETHING to address risk on your
projects – and do it in a structured manner
• If your company/organization does not have templates or a
process in place, develop your own tools.
– Use the PMBOK for ideas on the approach and build a risk register in
Excel.
– A tab in Excel identifying your “plan” and another tab with the Risk
Register will work much better than nothing.
54
Project Risk Management
Conclusion (cont.)
• Program Risk Management
– Project risk management principles can be applied
to programs
– Use of an RBS will be helpful for programs
– Project risks will roll up to the program
– Program risks will take on a more global nature in
addition to the project risks within the program
• External events, company profits, legal/compliance
issues, political issues, company strategies
– Communication with your sponsors is even more
critical on programs than on projects
55
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Project risk management

  • 2. Project Risk Management Session Agenda • Review risk concepts – Risk Management Overview and the Risk Management Plan – Risk Identification – Risk Quantification – Risk Response – Risk Control • Team exercise • Team exercise readout • Closing items 2
  • 3. } No construction project is risk free. } Risk can be managed, minimized, shared, transferred, or accepted and it cannot be ignored.“ } What happens if it is ignored? •Increased costs. •Loss or reduction in profit. •Damage to brand / reputation; and at worst. •Disposal of the business or insolvency.
  • 4. } Introduction } What is Project Risk ? } Risks in Construction } Types of Risks in Construction } Construction Risk Management } What does it include? } How is it done in project? } Risk in Project Management } What are the benefits?
  • 7. } A situation involving exposure to danger. } Expose (someone or something valued) to danger, harm, or loss. } Risk is an uncertain event that may have a positive or negative impact on the project. } May effect: scope, schedule, cost, performance, and quality.
  • 11. Financial & Economic Financial & Economic    Inflation Availability of funds Exchange rate fluctuations Financial default
  • 13. Construction Related Constructio n Related     Labor disputes Labor productivity Different site conditions Design changes Equipment failure
  • 14. Political& Environment Political& Environment  Changes in laws and regulations  Requirement for permits  Law & order  Pollution and safety rules
  • 15. } Construction Risk Management is the process of identifying and migrating risk. } Proper Construction Risk Management implies control of possible future events and is proactive rather than reactive. } Proper Construction Risk Management will reduce not only the likelihood of an event occurring, but also the magnitude of its impact. } Construction Risk Management Systems are designed to do more than just identify the risk. } The system must also quantify the risk and predict the impact on the project. } The outcome is therefore a risk that is either acceptable or unacceptable.
  • 16. } Risk Management Planning } Risk Identification } Qualitative Risk Analysis } Quantitative Risk Analysis } Risk Response Planning } Risk Monitoring and Control
  • 17. } Make Risk Management Part of Your Project } Identify Risks Early in Your Project } Communicate About Risks } Consider Both Threats and Opportunities } Clarify Ownership Issues
  • 18. } Prioritise Risks } Analyse Risks } Plan and Implement Risk Responses } Register Project Risks } Track Risks and Associated Tasks
  • 20. Project Risk Management Risk Management Overview and the Risk Management Plan 20
  • 21. Project Risk Management Risk Management Overview • What is risk? Risk: An uncertain event or condition that, if it occurs, has a positive or negative effect on a project’s objectives 21 VENTURE (Project) OUTCOME (Products) UNKNOWNS (Uncertainty) FAVORABLE (Opportunity) UNFAVORABLE (Risks)
  • 22. Project Risk Management Risk Management Overview Project Lifecycle Risk vs. Amount at Stake 22 $ V A L U E I N C R E A S I N G R I S K CONCEPT PHASE DEVELOPMENT PHASE IMPLEMENT PHASE CLOSE PHASE OPPORTUNITY AND RISK AMOUNT AT STAKE PERIOD WHEN HIGHEST RISKS ARE INCURRED PERIOD OF HIGHEST RISK IMPACT
  • 23. Project Risk Management Risk Management Overview • What is risk management? – Identifying, analyzing, prioritizing, and responding to risk events – Integration of risk management activities into your other project management functions – Developing responses to risk to meet your project objectives – Project risk management is PROACTIVE 23
  • 24. Project Risk Management Risk Management Overview 24 PROJECT MANAGEMENT INTEGRATION INFORMATION / COMMUNICATIONS HUMAN RESOURCE CONTRACT / PROCUREMENT SCOPE QUALITY TIME COST PROJECT RISK Life Cycle and Environment VariablesExpectations Feasibility Requirements Standards Time Objectives, Constraints Cost Objectives, Restraints Services, Plant, Materials: Performance Availability Productivity Ideas, Directives, Data Exchange Accuracy INTEGRATING RISK WITH OTHER PROJECT MANAGEMENT FUNCTIONS
  • 25. Project Risk Management Risk Management Overview • Components of the Risk Management Plan – Methodology – Roles and responsibilities – Budgeting – Timing – Risk categories – Definitions of risk probability and impact – Probability and impact matrix – Stakeholder’s tolerances – Reports – Tracking 25
  • 26. Project Risk Management Risk Management Overview • Results from developing the Risk Management Plan – You have a written plan – You know what actions you have to do – You know who is responsible for what – You can track your work – You can learn from your risk activities and help others with their risk 26
  • 27. Project Risk Management Risk Identification 27
  • 28. Project Risk Management Risk Identification • Risk in corporate business is typically divided into 2 basic types  Business Risk: Chances of profit or loss associated with a business endeavor − Business employs a staff of qualified workers to increase profit and reduce chances of loss  Pure or Insurable Risk: Divided into 4 categories − Direct property: Destruction of property by fire, etc. − Indirect property: Extra expenses associated with rental property or loss due to a business interruption − Liability: Chance of a lawsuit of bodily injury, damages, etc. − Personnel: Injuries to workers (Worker’s Comp) 28
  • 29. Project Risk Management Risk Identification • Risk in project management – Usually not enough attention is paid to risk on projects – All risks are not independent and frequently the greatest risk on a project comes from a series of related/integrated events – Ultimate responsibility of risk management resides with the project sponsor – As the project manager representing the sponsor, risk management becomes a large responsibility for you 29
  • 30. Project Risk Management Risk Identification • Risk identification is never done • Risk identification is performed throughout the life of the project • The process for identifying risk – Understand the project – Identify the risk event – Document the results and take appropriate actions 30
  • 31. Project Risk Management Risk Identification • Types of risk – Technical – External – Organizational – Project Management Note: These are example types of risk and this list can be modified to meet the needs of your project • Developing a project RBS (Risk Breakdown Structure) is an excellent tool to help identify risks 31
  • 32. Project Risk Management Risk Identification 32 The Risk Breakdown Structure (RBS) lists categories and sub-categories for project risk. The actual categories will vary across different types of projects.
  • 33. Project Risk Management Risk Identification • What you need to identify risk – Product description – Planning documents • Project scope statement • Cost mgt plan • Schedule mgt plan • Communications mgt plan • Enterprise environmental factors • Stakeholder register • Quality mgt plan • Organizational process assets – Historical Information • Previous project data • Expert knowledge 33
  • 34. Project Risk Management Risk Identification • In your risk identification meeting – Validate RBS with core team – Identify risks by source (RBS) – Identify risks by level of uncertainty: Known Known / Unknown Unknown / Unknown Situation with no uncertainty Situation with an identifiable uncertainty Situation whose existence we cannot imagine 34
  • 35. Project Risk Management Risk Identification • Conduct a risk identification meeting – Gather all relevant data – Schedule a risk management meeting with your core team members – Use a structured approach: Brainstorming, Nominal Group Technique, Delphi Technique, Project Lessons Learned – Focus on identifying risk only • Schedule risk identification meetings in your project plan – After certain milestones: Requirements complete, design complete, etc. • Event driven – A risk event happens and becomes part of the risk register 35
  • 36. Project Risk Management Risk Identification • Brainstorming – Chose a facilitator (best if other than the project manager) – Chose a scribe to capture the risks – Use a category or categories to start the creativity flowing – Do not judge or analyze during this effort – Focus on getting the universe of risks for your project 36
  • 37. Project Risk Management Risk Identification • Nominal Group – Gather the core team for a risk workshop – Use flip charts or a whiteboard to collect info – Begin by having each person identify potential areas of risk – Then within each area have each person write at least 3-5 risk events – Repeat until everyone has listed their risks 37
  • 38. Project Risk Management Risk Identification • Delphi technique – Identify a facilitator – The facilitator then identifies qualified experts to participate – The facilitator poses questions to the experts individually – The facilitator then analyzes the results to identify common themes – The results are then shared with the experts for validation – The list is then refined and again shared with the panel – The facilitator the creates a single results document 38
  • 39. Project Risk Management Risk Identification • Identify your risks in a risk register or a risk log Functional Area Identify the functional business areas potentially impacted by the risk Risk Category Cost; External; Schedule; Technical; Resources; Operational Risk Description Description of the risk and the impact of it Date Identified Date the risk was identified Raised By Who identified the risk 39
  • 40. Project Risk Management Risk Quantification 40
  • 41. Project Risk Management Risk Quantification • What are the right risks to manage – Analyzing risks for probability and impact – Developing a risk profile for your project – Prioritizing your risks • When to quantify risks – Whenever a new risk is created – An existing risk changes – Influential factors change – New information surfaces – A change is proposed by the sponsor – Market conditions change – Significant personnel leave the project 41
  • 42. Project Risk Management Risk Quantification • Quantitative Analysis – Relies on a numeric value – Uses objective data – Requires understanding of probability theory – Removes some uncertainty – Should be based on historical data – Some examples are: sensitivity analysis, expected monetary analysis, and modeling and simulation • Qualitative Analysis – Uses subjective values: Green, Amber, Red – Requires common understanding of ordinal ranking system – May be less precise than quantitative analysis – Should be defined in terms of the parameters of the project 42
  • 43. Project Risk Management Risk Quantification • Probability – Can be done in a basic approach by developing a simple estimate of the probability that an event will be late in delivery • Ed says it is 50% likely this task will be late • Probability of Event 1 x Probability of Event 2 = Probability – Can be done in a more complex manner by using weighted averages • Joe says 35% chance of being late • Mary says 40% chance of being late • Ed says 50% chance of being late • Joe gets twice as much credit because he knows more about the situation • The probability is: ((2 x 35) + (40) + (50)) / 4 = 40% – Quantifying risk probability can become quite complex, there are many resources to assist you with more detailed approaches (books, internet research, multi-day training, consultants). 43
  • 44. Project Risk Management Risk Quantification • Assessing Impact – Schedule Tools: • Network analysis (relationships, durations, critical path(s), near critical paths, hard constraints) • Resources (availability, competency, productivity) • Estimates (accuracy, source, method) – Cost tools: • WBS • Requirement definition • Estimating methodologies • Expected monetary value • Decision trees • Financial analysis 44
  • 45. Project Risk Management Risk Quantification • Assessing Impact (cont.) – Quality • Ask yourself the question “What if the project fails to perform as expected during its operational life?” • Of all the project objectives, conforming to quality objectives is the one most remembered • Therefore, this is one of the most important dimensions impacting your project • You can use financial analysis to identify risk for poor quality by quantifying long term activities that will impact the product lifecycle for your analysis 45
  • 47. Project Risk Management Risk Response • Risk response is: – Defining steps for responses to opportunities and threats – Assigning responsibility – Developing responses for negative risks: • Avoiding: Changing the project mgt plan to eliminate the risk. Could involve changing the objective, modifying the schedule, or reduction in scope. • Mitigating: A reduction in the probability or impact to the project. Taking early action to reduce the probability, adopting less complex processes, or conducting more tests. • Transferring: Shifting the risk to a third party for the management of the risk. Does not eliminate the risk, could involve insurance, warranties, bonds. • Insurance: Purchase insurance to reduce/eliminate risk – an athlete may purchase insurance against injury to guarantee their income. 47
  • 48. Project Risk Management Risk Response • Risk response is: – Developing responses for negative risks(cont.): • Accepting: It is possible that the risk cannot be eliminated or managed. Can be active or passive in approach – a contingency reserve in time, money, or resources. – Developing responses for positives risks or opportunities • The strategies for managing positive risks are: – Exploit the situation. We will do whatever we can to make sure the event does happen so we can enjoy the rewards of the event. – Enhance the probability and positive impacts of the event. – Share the ownership with a third party who can better enhance the situation. – Accept the opportunity, take the advantages provided by the event, but do not actively pursue the event. 48
  • 49. Project Risk Management Risk Response • Approach response development from a project wide perspective • Consider related risks • Stay within your project scope on your responses • Consider the following for contingency planning: – The management of a contingency budget – The development of schedule alternatives and work-arounds – Complete emergency responses to deal with major areas of risk – An assessment of project shut-down liabilities 49
  • 51. Project Risk Management Risk Control • Actively work your risk register/log • Update risks as needed (data, new resources, new/changing requirements) • Review the log in status calls, set and use due dates for active contingency plans • Hold assigned resources accountable for their action items • Engage sponsor when invoking contingency plans to ensure they know a risk has happened and the team is actively working the response plan 51
  • 52. Project Risk Management Risk Control Example Log Risk ID Sequential number assigned Functional Area Identify the functional business areas potentially impacted by the risk Risk Category Cost; External; Schedule; Technical; Resources; Operational Risk Description Description of the risk and the impact of it Date Identified Date the risk was identified Raised By Who identified the risk Date Assigned Date the risk was assigned Assigned To Who the risk was assigned to Probability 1, 2, 3, 4 Potential Impact 1, 2, 3, 4 Risk Factor (P*I) Probability * Impact Positive or Negative Impact Will the potential impact of the risk have a Positive, Negative, Both or Unknown impact if realized? Response Category Acceptance; Mitigation; Transfer; Avoidance Status/Comments Status of risk and update/comments about it Trigger Preliminary event that will indicate the risk is about to take place Proposed/Actual Resolution Risk Response plan Contingency Plan Alternate Plan if Risk Response fails 52
  • 53. Project Risk Management Conclusion • Risk management requires: – Planning – Structure – Analysis – Creativity – Constant attention – Flexibility – Communications, communications, communications!! 53
  • 54. Project Risk Management Conclusion (cont.) • The PMBOK has a lot of great reference materials to assist you with your Risk Management planning activities • Whatever you do, just do SOMETHING to address risk on your projects – and do it in a structured manner • If your company/organization does not have templates or a process in place, develop your own tools. – Use the PMBOK for ideas on the approach and build a risk register in Excel. – A tab in Excel identifying your “plan” and another tab with the Risk Register will work much better than nothing. 54
  • 55. Project Risk Management Conclusion (cont.) • Program Risk Management – Project risk management principles can be applied to programs – Use of an RBS will be helpful for programs – Project risks will roll up to the program – Program risks will take on a more global nature in addition to the project risks within the program • External events, company profits, legal/compliance issues, political issues, company strategies – Communication with your sponsors is even more critical on programs than on projects 55