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Radical Candor: No BS, helping your team create better work.

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Inspired by Google's Kim Scott, the Digital Surgeons team adapts Radical Candor to fit with their agile & innovative approach to designing the future of experiences.

Source: Candor, Inc.
http://www.radicalcandor.com/

Publié dans : Business
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Radical Candor: No BS, helping your team create better work.

  1. 1. RADICALCANDOR Inspired by Google's Kim Scott
  2. 2. Welcome to the Bullshit-Free Zone
  3. 3. ...where people love their work & working together
  4. 4. Radical Candor, Simply
  5. 5. A way to help each other improve by... 1. Overcoming fear 2. Relying on trust 3. Cutting the bullshit
  6. 6. WHAT IS RADICAL CANDOR?
  7. 7. A system of guidance: giving it, receiving it, and encouraging it.
  8. 8. Avoiding the phrase, “why didn’t anyone ever tell me?!?!”
  9. 9. CARE PERSONALLY CHALLENGE DIRECTLY
  10. 10. In other words…
  11. 11. GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF
  12. 12. RADICAL CANDOR • Requires not just caring, but showing you care • Demonstrates you value someone professionally • Being equally clear about what’s going wrong, and what’s going right. • Being humble, helpful, immediate, and in- person GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF
  13. 13. RADICAL CANDOR OBNOXIOUS AGGRESSION • Challenging directly without caring personally • Being the workplace jerk • Actually better than not giving any feedback at all GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF
  14. 14. RADICAL CANDOR MANIPULATIVE INSINCERITY • Not challenging, and not caring • Comparable to middle school behavior • Basically, the absolute worst GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF OBNOXIOUS AGGRESSION
  15. 15. RADICAL CANDOR MANIPULATIVE INSINCERITY RUINOUS EMPATHY • Just wanting to be nice • Too scared to confront • Most managers actually exist here GIVING A SHIT WILLINGNESS TO PISS PEOPLE OFF OBNOXIOUS AGGRESSION
  16. 16. How do we utilize Radical Candor?
  17. 17. We stab in the front.
  18. 18. Giving Radical Candor: Be humble, not aggressive
  19. 19. Giving Radical Candor: Be constructive
  20. 20. Giving Radical Candor: Give guidance immediately
  21. 21. Giving Radical Candor: Be a human being
  22. 22. VALUING RADICAL CANDOR
  23. 23. Every day is a Retro. Bad Good Better Best RADICAL CANDOR PRESENTATION! SPOTTY INTERNET Retrospectives work best when we openly work together all the time.
  24. 24. Valuing Radical Candor 1. Put your own oxygen mask on first. C U R I O S I T Y
  25. 25. Valuing Radical Candor 2. Make it easier to speak truth to power. A U D A C I T Y
  26. 26. Valuing Radical Candor 3. Make backstabbing impossible E M PAT H Y
  27. 27. Valuing Radical Candor 4. Take impromptu guidance R E S P O N S I V E N E S S
  28. 28. Valuing Radical Candor 5. Give impromptu guidance D I S R U P T I O N
  29. 29. TIPS FOR RADICAL CANDOR
  30. 30. Tip 1: When possible, praise in public, pummel in private.
  31. 31. Tip 2: Give them an opportunity to defend their position. It might be a matter of opinions. Make it a conversation, not a critique.
  32. 32. Tip 3: Take a drink for a natural pause. Don’t quickly rush to react.
  33. 33. Tip 4: Give guidance, not criticism.
  34. 34. Tip 5: Don’t make it personal.
  35. 35. and remember…
  36. 36. Sometimes the truth can hurt.
  37. 37. Sometimes the truth can hurt. Bruised egos are better than the alternative — • Stalled projects • Low performers and mediocrity • Resentment that festers
  38. 38. Remember, we’re not here to crush, defeat, or topple.
  39. 39. We’re here to build.
  40. 40. Building the way forward.
  41. 41. THANKYOU

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