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Burnout Prevention:
The Portal to
Physician Engagement
©www.TheHappyMD.com Dike Drummond MD
thehappymd.com
@thehappymd
Dike Drummond MD
Healthcare’s #1 Threat
It is NOT
d
Healthcare Reform
The Tidal Wave of New Patients
Changing Reimbursement
ACO’s and Industry Consolidation
Healthcare’s #1 Threat
D
…is the levels of Stress and Burnout ALL
OF THIS is causing in the Front Line
Providers of Healthcare.
Doctors – NP/PA’s – Nurses
Healthcare’s #1 Threat
D
…and the pervasive negative effects of
Burnout most leaders consider
NORMAL
or IMPOSSIBLE TO ADDRESS
Burnout Update
Burnout Vs. Stress
Prevalence and Trends
Symptoms & Gender Differences
Effects & Complications
Pathophysiology
4 Main Causes
Over 117 Prevention Methods
Burnout Update
All of your providers have a HOLE in their
training.
They learn nothing about Burnout and Life
Balance.
Our Live “Burnout Proof” Training and
Burnout Video Training Series can bridge
that knowledge gap
Burnout vs. Stress
Able to Recover
Vs.
The Downward Spiral
Burnout Symptoms
Maslach Burnout Inventory
d
1) Exhaustion
d
2) “Depersonalization”
Cynical, Sarcastic, Compassion Fatigue
d
3) “Lack of Efficacy”
“What’s the Use?”
Burnout
“… an erosion of the soul caused by
a deterioration of one’s values,
dignity, spirit and will.”
Burnout Prevalence
“Numerous global studies involving nearly
every medical and surgical specialty indicate
that approximately
1 of every 3 physicians is experiencing burnout
at any given time.”
Burnout Effects
LOWER
Patient Satisfaction
Quality of Care
HIGHER
Medical Error Rates
Malpractice Risk
Physician and Staff Turnover
Where is the
CFO?
Burnout Complications
INCREASED
Physician Divorce
Alcohol and Drug Abuse / Addiction
Suicide
BURNOUT IS …
• EVERYWHERE
• ALL THE TIME
• BAD FOR THE DOCTOR
• BAD FOR THEIR FAMILIES
• BAD FOR THEIR PATIENTS
• BAD FOR THE ORGANIZATION
BURNOUT IS …
NOT “NORMAL” in Healthcare
- Identifiable
- Treatable
- Preventable
Burnout Pathophysiology
NOT about
your
“Batteries”
being run
down
Burnout Pathophysiology
An Energetic Bank Account
Burnout Pathophysiology
You must keep a Positive Balance
Or there is Nothing
Available for
•Patients
•Staff
•Your Family
•Yourself
Burnout Causes
Burnout Causes
The PRACTICE
d
The Clinical Practice of Medicine
is Stressful
Burnout Causes
The JOB
d
Your Specific JOB adds Multiple
Layers of Stress
[ Content vs. Context ]
Burnout Causes
LIFE
d
Balance and Recharge
or Not …
No one teaches Life Balance
Burnout Causes
Conditioning
d
We are Highly Conditioned
D
5 Main Coping Skills Become Our
Survival Mechanisms
Burnout Causes
Conditioning
d
Workaholic
Superhero
Emotion Free
Lone Ranger
Perfectionist
Burnout Causes
Conditioning
d
AND Two Prime Directives
- The Patient Comes First
- Never Show Weakness
Burnout Causes
Conditioning
d
Prevents Self Awareness and
Self Care
d
Blocks Impulse to Ask For Help
Burnout Prevention MATRIX
Two Ways to Prevent Burnout
q
• Decrease Stress
q
• Increase Ability to Recharge
Burnout Prevention MATRIX
Two Areas of Responsibility
q
• The Physician
q
• The Organization
Burnout Prevention MATRIX
Burnout Prevention MATRIX
Burnout Prevention MATRIX White Paper
Over 117 Different Methods
to Prevent Burnout Inside
FREE Download at this link …
tinyurl.com/bpmatrix
How Will You Respond?
Business as Usual ?
How Will You Respond?
The Creative Destruction of Burnout
offers a Path to
s
Physician Engagement
s
And a Competitive Advantage for Your
Organization
Contact Us Today
To arrange a “Burnout Proof”
LIVE training for your people
OR
Increase the impact of your Physician
Wellness Program
Contact Us Today
360-420-2100
Burnout Prevention:
The Portal to
Physician Engagement
©www.TheHappyMD.com Dike Drummond MD @thehappymd
Dike Drummond MD
TheHappyMD.com

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