Mediation teams in Europa school of Montequinto

1. INTRODUCTION
In our school we don’t have
many students who have
conflicts.
However, some conflict situations come to
produce, predominantly in the playground.
Due to all this,
teachers’
team held a
meeting to try
The completed road from then until now
to find a
has not been without difficulties, but
solution.
everyone’s effort gave its fruits.

2. We, currently, participate in the project “School, space
of peace”, with a coordinator (Mª Ángeles Pedraza),
teacher of the school and she manages…
…MEDIATION TEAMS
It is a method of solving conflicts
applicable to situations where
persons with an argument oe
But…what is dispute have reached a point
mediation? where communication is blocked
or it is very difficult, so the
mediator helps that the parties in
conflict seek a solution by their
own.

3. 2. Teaching necessary
OBJECTIVES strategies and skills.
1. Prevent violence.
3. Promoting a good
climate for partnership.

4. STAGES
 Opening of the mediation.
 Exhibition of the situation from the perspective
of each part.
 Reformulating or reconsideration of the
situation.
 Evaluation and selection of options.
 Elaboration of a proposed agreement.
 Monitoring of the implementation of the
agreement.

5. Characteristics of the Negotiation
 Informal process.
 Structured.
 It is voluntary.
 It is confidential.
 It is cooperative.
 It gives prominence to the
parts.

6. VALUES OF MEDIATION
IT HELPS TO MAKE DECISIONS ABOUT YOURSELF.
PROMOTES THE RESPECT AND COOPERATION
(WIN/WIN SOLUTIONS).
THE COMMITMENTS ARE ASSUMED AS THEIR
OWN, NOT BE IMPOSED.
IT FAVORS JUSTICE, NOT THE POWER.

7. FUNCTIONS OF MEDIATORS
They will help the parties to express their
positions, interests and values.
They help to generate trust among them.
Facilitate the search for solutions, not advised.

8. WHAT A MEDIATOR DOESN’T HAVE
TO DO?
1. Asking too many questions.
Practice active listening and let
the parties to express in their
own way.
3. Discuss
with one of
the parties.
Don’t show
disgust, don’t
2. To ask too many whys oppose to one
Rather than ask “Why have you of the parties.
insulted?”, better to say “tell me”.

9. 4. Making judgments.
Don’t say:
“One of you must be lying”,
but: “Both of you have
different points of view about
what happened”
“These are nonsenses...”; in its 5. Give advice.
place: “ If this is interesting for Instead of saying: “You
you, you can see it in another must remember the
time”. important thing is mutual
respect”, make it as:
“How do you like your
relationship would be in
the future?”

10. 6. Threaten the parties.
Don’t say:
“If you don’t solve this you’ll have to fix it with a
record of punishment”.
On the other hand, you can say you agree to
resolve it, it may be hard, but in spite of this, we
have come a long way and it is important that we
continue in this direction
7. To force reconciliation.
When the parties reach an agreement, you should not be
forced this. Not you ask them which are friends again, ask or
give excuses or give your hands, ask them: “What you can
do to find you happier?”…
“What solutions would be fairer to both parties?”

11. RECOMMENDATIONSSearch for
solutions.
•Solutions will be
assimilable by
parties to the
dispute of the
Evaluation of solutions. conflict.
•Reflection serene about the •They will take into
proposed solutions. account their
•Discard those that don’t ensure feelings, needs,
satisfactory. interests and
values,
•Take those where there is a greater recommendations…
consensus.

12. Formulation of the problem
•knowledge of the different perspectives
of the conflict..
•Each person must make explicit his vision
aobut him or herself.
Creating a positive
atmosphere that
allows to address
the conflict.
•It must be
Clarify and define the dimensions of motivation and having
a consensual
the conflict.
procedure.
•Select key dimensions of the conflict.
•To get that we have to find the elements of
agreement and disagreement.

13. C.E.I.P EUROPA (Montequinto)
MEDIATION
WORKSHOP
FOR STUDENTS
“TO MEDIATE I POINTED
ME”
CEIP EUROPA
t wh at we
a we do abou
ACADEMICtYEAR, 2011-2012.
We are w
h we are
ange what
do to ch
Coordinator:
Mª Ángeles Pedraza Cabiedas

14. C.E.I.P EUROPA (Montequinto)
Mediation workshop
TH IS?
D OES
HOW
It is proposed from the project “School,
space of peace”, responding to the most
important conflicts of primary school
pupils.

15. C.E.I.P EUROPA (Montequinto)
Mediation workshop
INIT
IAL
S ITUA
TION
Fill in a questionnaire
from 4º to 6º grade
As
• Are there conflicts? se
of ssm
re
su ent
• Where they arise?
• With who or whom? lts
• Why?
• How they are resolved?
• Do you like to be assisted
by a colleague?

16. C.E.I.P EUROPA (Montequinto)
Mediation workshop
WHO
WE
SCHOOL COUNSELOR ARE
?
TEACHERS:
• Coordinator of the project
•Volunteer teachers (2)
STUDENTS
Fourth grade: 5 participants
Fifth grade: 2 participants
(Continuity in the next
academic year)

17. C.E.I.P EUROPA (Montequinto)
Mediation workshop
WHE
RE W
DO ARE E
W HEN T? LOCA
TED?
EM EE Multi
W purpo
time se ro
eb reak om
ay in th
We dn e s
d
FOR
ASK
HO CAN ION?
W ED IAT Any student from first to
M sixth grade and any
teacher.

18. C.E.I.P EUROPA (Montequinto)
Mediation workshop
TO BE
TW E D O S? Contracts to
WHA TOR
form part of
ME DIA the network
of mediators
Commitments
Games of group Information
cohesion to the
families of
mediators
Training for mediators
Who can be a What does being How I have to What resources
MEDIATOR? MEDIATOR? act in and strategies I
mediation? have?

19. C.E.I.P EUROPA (Montequinto)
Mediation workshop
KN OW
ERS STUDENTS
OTH ?
HOW US • MEDIATOR card
• Presentation in classes
• “By word of mouth”
TEACHERS
• Teachers meeting
• Meeting of COORDINATORS
• Direct information to TUTORS

20. C.E.I.P EUROPA (Montequinto)
Mediatión workshop
LT HAT
RIA
ATE USE ? For mediation en
M the school
WE
Requests for MEDIATION
Agenda topics
Contracts, agreements and covenants
For TRAINING
Videos, books, materials and
experiences of mediation…

21. C.E.I.P EUROPA (Montequinto)
Mediation Committee
AND AFTER WHAT?
To get the MEDIATION to be part of the daily life of the centre we will follow some series of steps:
Mediation team *Meet more or less regularly to improve the training,
promote it, etc...
- It is important to activate *Campaigns of dissemination in the Centre: for
and to publicize the example workshops in Cultural Week or Peace Day…
mediation from the team *Plan activities to improve the application.
created for this purpose and
*Encourage colleagues to request information.
to get this is interesting:
*Participe in continuous training.

22. C.E.I.P EUROPA (Montequinto)
Mediation committee
AND AFTER WHAT?
Institutionalization
Dissemination of the programm
- mediation should be incorporated in the
- It is essential to promote and Educational Project of the Centre,
publicize the program through Coexistence Plan and in the Rules of
tutoring, posters, drama Internal Regime, becoming system
simulations, brochures or other parallel, complementary and not
measures deemed appropriate. antagonistic to the procedure to use to
actions contrary to the proper functioning
of the Centre based on the rights and
duties of pupils.

23. C.E.I.P EUROPA (Montequinto)
Mediation committee
AND AFTER WHAT?
We think the systematic collaboration
between the team orientation and tutors
are the best vehicle of transmission of this
way of proceeding.

24. C.E.I.P EUROPA (Montequinto)
Mediation
REMEMBER, WE’RE NOT
LOOKING FOR WHO’S RIGHT
OR WRONG...
IN
WE ARE
THE WAY
...WE’RE LOOKING FOR AN
AGREEMENT!!!