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what we stand for diverge different funny ahah optimistic well humored cynical cocky professional proactive dedicated strong minded frontal honest irresponsible pretentious light do it all incisive
are you a service design company? NO because we are focused product design experts  because we might end up in the same place, but we start in different places ,[object Object],[object Object],[object Object]
are you just another product design company? NO because we question the need for more products every time we are asked to design one ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
are you a sustainable design company?  NO because products are never 100% sustainable because many times we are unable to work on a system level ,[object Object],[object Object],[object Object]
products are dying and they are a problem for the environment NO products are everywhere (*), as instruments that connect you with yourself and the world ,[object Object],[object Object],[object Object],(*) Everyware, as Adam Greenfield puts it
are you just another trader?  NO because that is not where our origins are because we will not provide you with a solution if we are not involved in the its design and/or specification ,[object Object],[object Object],[object Object]
we are designers with design thinking this may sound obvious, but you’d be surprised with the number of designers that don’t think and act like designers, not the way we believe designers should think and act design thinking, for us: we are people, but we are not all the people we work for the people who we work for are more than the people that pay us we do not assume, we get your hands dirty  we take as much possible into consideration and use design to get to the best possible results
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
the best way to do things you know you should be doing is… TO DO IT! procrastination and fear of losing face are the major things preventing SME’s from moving forward yes, you do need the money, and the organization, and the planning, but you also need design and it’s just as important design can make you think about all the other things you need
SME’s double bottleneck syndrome narrow access from market innovation sources, technology, society and market areas narrow access to innovative worldwide market retail and distribution solutions
make / specify / buy product decisions buy standard off the shelf / catalogue buy off the shelf / catalogue, with minor changes / personalization co-develop (solution and system) for ME and MY clients, with conditions this is My solution and MY system, do it just for ME and MY clients volume / scale + - proprietary consumables and services + - sustainability level + - there are no optimal solutions, nor solutions without impact we should question our assumptions about what is better for the user and consumer,  financially better for the company, or better for the environment
balance between assumptions and findings  ,[object Object],[object Object],[object Object],user customer market company knowledge intelligence
products and services we live in a society where products and services interact and feed on each other, acting as mutual enablers and enhancers products services

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Diverge Communications Primer

  • 1. what we stand for diverge different funny ahah optimistic well humored cynical cocky professional proactive dedicated strong minded frontal honest irresponsible pretentious light do it all incisive
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7. we are designers with design thinking this may sound obvious, but you’d be surprised with the number of designers that don’t think and act like designers, not the way we believe designers should think and act design thinking, for us: we are people, but we are not all the people we work for the people who we work for are more than the people that pay us we do not assume, we get your hands dirty we take as much possible into consideration and use design to get to the best possible results
  • 8.
  • 9. the best way to do things you know you should be doing is… TO DO IT! procrastination and fear of losing face are the major things preventing SME’s from moving forward yes, you do need the money, and the organization, and the planning, but you also need design and it’s just as important design can make you think about all the other things you need
  • 10. SME’s double bottleneck syndrome narrow access from market innovation sources, technology, society and market areas narrow access to innovative worldwide market retail and distribution solutions
  • 11. make / specify / buy product decisions buy standard off the shelf / catalogue buy off the shelf / catalogue, with minor changes / personalization co-develop (solution and system) for ME and MY clients, with conditions this is My solution and MY system, do it just for ME and MY clients volume / scale + - proprietary consumables and services + - sustainability level + - there are no optimal solutions, nor solutions without impact we should question our assumptions about what is better for the user and consumer, financially better for the company, or better for the environment
  • 12.
  • 13. products and services we live in a society where products and services interact and feed on each other, acting as mutual enablers and enhancers products services