1. FMCG Market in India – The
Rise of Indian Companies
IIT Kanpur – Presentation to MBA Students
23.08.14
2.
3. Who are we?
• Ex-Unilever, Reckitts and PepsiCo senior managers,
providing business advisory services to FMCG and
consumer facing business, especially Small and Mid Cap
Enterprises (SME’s).
• We are 5 years old and comprise of 7 Senior Advisors.
4. The Core Team - Seasoned Consumer Professionals
Debu Bhatnagar
Founder and MD
30 years experience in
General Management,
Sales and Marketing
Hindustan Unilever,
Benckiser, ICI, RPG
Group, Hemas Sri
Lanka, Bajaj Corp
IIT Kanpur, IIM
Calcutta
Ajay Khanna
Senior Advisor
24 years experience in
General Management,
Sales and Marketing
and Start-Ups
Hindustan Unilever,
PepsiCo, Electronic
Arts
Delhi University, IIM
Ahmedabad
Rajiv Khurana
Senior Advisor
20 years experience in
Product / Packaging
Development, Quality
Assurance and Supply
Chain.
Reckitt Benckiser
Punjab University,
Indian Institute of
Packaging and Asian
Packaging Federation
5. Our Services
• Management Advisory – strategy formulation and implementation, strategic plan,
annual operating plan & KPI’s
• Distribution – system design, organization structure and sales training
• India Entry – appropriate corporate structure, market mapping, supply chain
structure, identification and evaluation of potential distributors/channel partners,
staffing and recruitment of key personnel
• Human Resources – Search+, Sales Training, Coaching and Mentoring,
Development Centres
• Supply Chain – identification of contract manufacturers, product/packaging
development, techno-commercial feasibility of manufacturing, sourcing, quality
assurance
7. India FMCG (CPG) Market
Food
43%
Personal Care
22%
Fabric Care
12%
Hair Care
8%
Household Cleaning
4%
OTC
4%
Baby
2%
Others
5%
Valued at $30 Billion growing at 12% CAGR
8. Headroom for Growth
US$ Per
Capita
China Indonesia India
Skin Care 7.9 4.3 0.8
Shampoo 2.3 2.1 0.6
Ice Cream 3.3 1.7 0.4
9. FMCG Growth Drivers
Extrinsic Factors Intrinsic Factors
Growth in GDP and Disposable Income
Increasing Urbanisation
Media Explosion
Rural Prosperity
Government Policy (NREGA, Tax Reform)
Growth of Modern Trade
Mega Trends in Health/Wellness and
Environment Protection
Competition leading to:
Cost effectiveness and keeping pricing
in check
Intense market activity (new launches,
relaunches, advertising and sales
promotion)
Innovation in product development,
marketing and distribution strategies
Increasing usage of IT in FMCG companies
Integration of the product and service
experience (Lakme, Streak, Kaya)
Encouraging Up Trading – HUL in Skin Care
10. India: Large, Diverse, Complex
• 29 States and 7
Union Territories
• 22 Official
languages with over
300 dialects
• 1.2 Billion
population
growing at 1.3% per
year
11. India Demographics
Town Class by
population
Number of
towns /
villages
Population
(Million)
% to Total
Metro (5 Million +) 6 85 7.0
100,000+ 462 180 14.9
Other Urban 7,467 112 9.3
Total Urban 7,935 377 31.1
Total Rural 638,596 833 68.9
Grand Total 646,531 1,210 100.0
• Metros – Mumbai, Delhi, Kolkata, Chennai, Hyderabad and Bangalore
account for a large part of the upscale products market size.
• The top 20 markets account for close to 60 – 70% of the potential for
premium products.
12. India Distribution Structure
Factory/Importer
Depot / State Level
Carrying and
Forwarding Agent
Town Level
Distributor (General
Trade)
Retail Outlets
Modern Trade
Distribution Centre
(Specific Chain)
Modern Trade
Outlets (Specific
Chain)
Town Level
Distributor (Modern
Trade)
Modern Trade
Distribution Centers
Modern Trade
Outlets
E Commerce Web
Sites
• Taxes are levied on interstate
sales. Hence stocks are
transferred to C&FAs in other
states.
• Distributors tend to specialize in
“Modern Trade” or “General
Trade.”
13. E-Commerce, Small but Growing
• India's e-commerce market was
worth about $2.5 billion in 2009,
it went up to $6.3 billion in 2011
and to $14 billion in 2012.
• About 75% of this is travel
related (airline tickets, railway
tickets, hotel bookings, online
mobile recharge etc.).
• Online Retailing comprises
about 12.5% ($300 Million as of
2009).
• India has close to 10 million
online shoppers and is growing
at an estimated 30% CAGR vis-
à-vis a global growth rate of 8–
10%
14. FMCG Players
• Entrenched, well established MNCs such as HUL, Reckitt Benckiser, ITC or Nestle
who have developed a deep understanding of the Indian Consumer over the years.
They are good examples of ‘think global and act local’ Pepsi and Coke also fall into
this category though they are later entrants.
• Relatively new MNC entrants. Examples such as LÓreal, Amway, Kellogg or P&G. In
general these companies tend to be more global in outlook and treat the Indian
market as an integral part of their Regional/Global Strategy.
• Large Indian companies such as Dabur, Godrej, Marico, Emami and CavinKare. Over
the years these companies have grown rapidly in scale and sophistication and the
quality of their management is rapidly levelling the playing field.
• Single category large Indian companies such as Nirma, Ghari, Power Detergents and
Ruchi Soya.
• Emerging Indian companies, better known for their brands such as Vasmol,
Himgange, Lotus Herbals, Crax, Forest Essentials and others who are currently
regional or limited players but are keen to scale up rapidly.
16. The MNC Landscape
• HUL is still the ‘Big Daddy’ but is steadily losing
dominance. Limited local flexibility
• ITC is behaving like a local company in the FMCG space
• Reckitt Benckiser and Colgate driven by profit
• New MNCs are in focused areas – confectionery and
personal care companies have done well
• A host of others: Kelloggs, Heinz and many imported
brands jostling for space
21. The ‘Big Daddy’ Story
• Losing Focus: HUL on Detergents
– Nirma
• Dominance Woes: Nirma in Detergents
– Ghari
– Power
• Money on the Table: Pepsi/Frito in extruded snacks, Reckitt
Benckiser in mosquito coils, Colgate in toothpaste
– Prakash Snacks with Yellow Diamond Snacks
– Bingo Mad Angles from ITC
– Bharat Box with Chakravyooh Mosquito Coils
– Anchor Toothpaste
22. The Indian Market
• ‘Bottom of the Pyramid’ – increasing numbers entering the
consumption economy
• ‘Climb the ladder’ – constant growth in economic power at all levels
• ‘Retail and Media Revolution’ – drives consumer choice and
information
• ‘Dilli Chalo’ – increasing urbanisation
‘The mother of all markets’ – Rapidly increasing demand for ALL
classes of products
29. MNC Woes
• In the ‘70s and ‘80s HLL behaved like an
Indian Company with Global Systems and
People
– Rin
– Fair & Lovely
– Wheel was the last hurrah
• They attracted the best talent and there was
a vast gap between them and the closest
Indian competitor
30. Today….
• There is no difference in the quality of
people and systems between HUL, Dabur
and Marico
• HUL is caught in a trap of its own making
– Power Brands = Low Innovation
– Central Control = Bureaucracy
– All things to all people = nothing to nobody
– Media vs Market
31. David to Goliath…
• Courage is being scared to death – but saddling
up anyway: John Wayne
• Lack of money is no obstacle. Lack of ideas is:
Ken Hakuta
• Gift Karsanbhai Patel an overhead slide
projector: Hindustan Lever in the ‘80s
32. Final Thoughts
• India is a sea of opportunity.
• Indian entrepreneurs have shown that it is possible to
beat MNCs at their own game. The FMCG space is
only one example.
• The best minds in the country are right here in this
room.
• Don’t only look for a ‘safe’ job with a ‘good’ company.
• Strike out on your own!