Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Retail Strategy | End-to-End Customer Experience | Digital Strategy & Transformation | Change Management
Secteur d’activité
Retail
Site Web
www.thoughtworks.com/
À propos
I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth.
I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement.
I have a “hands-on” approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs.
I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...
Mots-clés
customer experience
retail
differentiation
innovation
contextual mobile
new york
online
service design
ecommerce
Tout plus
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Personal Information
Entreprise/Lieu de travail
Sydney, Australia Australia
Profession
Retail Strategy | End-to-End Customer Experience | Digital Strategy & Transformation | Change Management
Secteur d’activité
Retail
Site Web
www.thoughtworks.com/
À propos
I am an experienced GM with a background in B2C sales, operational improvement, and marketing, with strengths in the startup of new initiatives within existing organisations that deliver incremental growth.
I have a demonstrated ability to couple customer insight, financials, statistical analysis and business insight to build teams that improve customer experience while delivering cost reduction and margin improvement.
I have a “hands-on” approach to leadership and building customer-first teams, whether as direct reports, or in combination with cross-functional teams and 3PLs.
I love all things retail, digital, cycling and am inspired by the emerging use of technology in education and ...
Mots-clés
customer experience
retail
differentiation
innovation
contextual mobile
new york
online
service design
ecommerce
Tout plus