2. IT is used as communication tool to:
Share information between staff, suppliers, and
consumers.
1970’s Information Technology was know as DP.
Data VS. Information.
1980’s Business Tech (BT) introduced tools like atm’s
and voicemail
Then after the 1980’s (BT) was know as (IT) information
tech.
CIO helps businesses use tech for communication
3. Allows for online paying and ordering
How it changed the entertainment
industry:
40 year ago you had to go to a movie
theater
Allows for video ordering
Allows for downloading on computer, iPod,
or cell phone
Broke time and location barrier
NASDAQ
4. Knowledge makes info useful
Business Intelligence – software
applications that analyze an organization’s
raw data
BI changes traditional flow of info:
Used to train workers
Provides insights
5. Business process information
Physical world Observation
Biological data
Public data
Data that indicates personal references or
intention
6.
7. Tips for organizing E-mail and electron
files
Use your e-mail program’s organizing
tools
Use consistent file names
Use online backup services
Use desktop search software
8. Data Warehouse:
Stores data on a single subject over time
Purpose is to get data out
Data Mining:
Looking for hidden patterns and
relationships among data
9. The road to knowledge
Network of computer networks
Was a one to one communication tool
Now it is a one to many broadcast tool
10. Companywide network, closed to public
access
Keeps unwanted sources out
Uses firewalls
Allows for interactive apps
11. Broader version of an Intranet
Allows for data sharing which encourages
collaboration between companies
Good for:
Same information access
Processing orders
Invoices
payments
12. Secure system used with extranets
Reserved solely for the network
Issues with Dedicated lines:
Expensive
limit extranet use
Often too time consuming
13. Private data network
Creates secure connections or tunnels
Advantages of (VPNs):
Same capabilities as extranets
Cheaper than extranets
Allows for on-demand networking
Keeps corporate networks secure
14. Make information available in one place
Gives users access to their area of the
intranet
Advantages:
Centralizes information
Serves as entry point
Allows access according to one’s role
15. Allows a continuous connect to the internet
Sends and receives:
Video
Voice
Data files
16. Runs 22000 times faster than today’s
internet
Supports heavy duty apps
Key element
very-high-speed backbone network
service vBNS
Helps remote medical specialists
Over 325 member universities
17. Social Networking
Inexpensive way to get exposure
Tools for collaboration between businesses and
consumers
Web 2.0
Tools used to build social and business connection
Share information & collaborate on projects online
Examples
YouTube, Twitter, My space, facebook
18. Hardware includes:
computers
mobile phones
Printer
Scanners
fax’s
PDA’s
CUTTING THE CORD
Today most experts would agree that people are
moving away from just using their PC’s to
connect. Nowadays people are also using Iphones,
netbooks, blackberry’s, etc.
19. Computer Networks:
Connect people to people and people to data
Allow companies & people to save time & money
Have drawbacks, maintaining a fleet of PC’s is
expensive, also you lose productivity every time you
update, troubleshoot, or train a new employee how to
use it
Some companies are now looking for other options
One option is hybrid of mainframe & network
computing
20. Thin client networks
Software changes & upgrades need to be made only on the
server, so cost can be reduced by 20%
Rent software & hardware access
Virtualization & Cloud Computing
Process that allows networked computer to run
multiple operating systems & programs through one
central computer at the same time
Allows for virtualization but helps with limiting amount
of data share
Often sold for a monthly fee
21. Turn Technology off when not in use
Buy programs like surveyor, which shut down
computers in a office at the push of a button
22. Computer software tells the computer what to do
Shareware
Copyrighted
Distributed free of charge but user usually sends a fee to he
developer if the program meets their needs
Public Domain Software
Free for the taking without any fees
Business people use software for writing
Word processors
Spread sheets
Filing and retrieving data
graphics
23. Human Resource Issues
Telecommuting has many different advantages:
The company can save resources
Easy of use for the employee
Often increases productivity
Great for parents that have children or people with
disabilities
Disadvantages:
Less personal contact and confrontation
Don’t know when to turn off work
Sometimes part time alternative
24. Nanobots
People who are given the freedom to meet
the organization’s goals on their own time
and schedule
Often given a project with a certain budget
and time deadline, and are left alone to take
the task on
Biggest difficulty is finding the right person
for the job
25. Security Issues
Viruses
Pieces of programming code inserted into other programming
that usually lies dormant until triggered to cause some
unexpected event
Antivirus protection is essential
Phishing
Scammers often embellish an e-mail message with a stolen logo
for a well-recognized brand such as eBay, PayPal, or Citibank
Scammers use phrases such as “Account Activation
Required”, or “Your account will be cancelled if you do not
verify”
When the user clicks on it, the scammer can steal personal and
private information
26. Other threats include:
Copyright laws being violated
Sexual and racial harassment
Cyber terrorism
Terrorist hackers could shut down the entire
communications, money supply, electricity, and
transportation systems
In 2002 there was a powerful electronic attack
that crippled 9 of the 13 computers that manage
internet traffic globally
27. Privacy Issues
Many company managers scan employee e-mail
regularly (it is legal)
Hackers can trap and read your email
Makes easier to do unnecessary snooping
Cookies:
Pieces of information that the browser sends back to the
server whenever you return to that web site
Tracks your movement
Spyware can be installed on your computer without your
knowledge
28. Stability Issues
Being error free
Hershey company’s $115 million dollar new computer
system disrupted shipments one Halloween and caused a
12% deficit that quarter
Combination of human error, computer error,
malfunctioning software, and an overly complex marriage of
software, hardware, and networking equipment
Management must face all of these challenges
within the company in order to maintain a strong,
growing company