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Crexendo Services

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Crexendo Services

  1. 1. Unlocking the Power of Cloud Communications
  2. 2. About Crexendo • Publicly Traded NYSE MKT: EXE – Debt Free • Headquarted in Tempe, AZ with Regional Offices in Nevada and Utah • 15 years experience in web-design, development, SEO services, link- building and hosted telecommunications • Ranked a Top 10 SEO company by TopSeo’s.com • State-of-the-art data center located in Tempe, AZ is host to 14,000+ voice and data customers • Live 24x7x365 customer service • Experienced, award winning team (125+ employees) with and Executive team that totals over 200+ combined years of relevant industry experience • Chairman and CEO, Steven G. Mihaylo: an Ernst and Young Entrepreneur of the Year award winner and former Founder, Chairman and CEO of Inter-Tel Communications- Sold for $720 M. Free Website Design | Website Marketing Services | Hosted Telecommunications | Network Solutions
  3. 3. Everything Is Moving To The Cloud! • Infonetics Research Predicts A Cumulative $377 Billion To Be Spent On Business and SOHO VOIP Services Between 2012 and 2016 • Infonetics Research Estimates the Cloud/VOIP Services Market to Grow to $76 Billion by 2015 • Revenue From SIP Voice Services Forecasted to Grow 52% Annually From 2011 to 2015 • There Has Been a 487% Increase In Average Bandwidth Availability in The Last Two Years • Enterprise CPE Telephony Shipments are Declining at a Sharp Rate as Business Move to the Cloud Summary: SMB’s and Enterprises are Evaluating Their Cost Savings and Efficiencies Gained by Moving To Cloud Communications in a Market Shift That Will Be Permanent.
  4. 4. Growth and Adoption of Hosted Voice Services Transition from traditional, premise based PBX systems is occurring at unprecedented rates. • By 2015, “60% of all North American enterprises will move their voice communications to the cloud.”* • The IP voice services market is growing at 28.8% compound annual growth.** • The number of seats for hosted business and unified communications services is on track to more than double between 2012 and 2016.
  5. 5. Outsourcing to Cloud Services is Quick, Easy and Cost Effective More than 75% of the SMB respondents said they were open to technology that makes their life easier- as their business is deeply dependent on large amounts of technology. Efficiencies provided by adopting cloud technologies into your business Greater Flexibility Total Cost Reduction On-Demand Mobility Greater Productivity Increased Security
  6. 6. Why the Dramatic Shift to Hosted? Technology Economics • “Live” Updates • Predictable Costs • Maintenance Free • Standard “Utility” Purchase • Highest Level of Security • Low OpEx & No CapEx • Eliminates Complexity • Major Cost Savings!! • Business Continuity Geography • Robust Feature Sets • “Plug and Talk” Setup • Mobility (CrexMo) • Teleworker Solution • Multi-Location Connectivity • Virtual Private Networks • International Calling The massive shift to cloud-based, hosted communications comes from the realization that telecommunications only powers your business. By outsourcing this critical business function, you can get back to focusing on your core business strategy.
  7. 7. Building Your Telecommunications Cloud with Crexendo Cloud-Based Communications Traditional Communications Data CLOUD Circuits Local Circuits Internet Broadband Circuit PBX NETWORK ROUTER Cost Areas Cost Areas • LocalDial Tone $$ • Data Lines $$ • Phone/Devices $ • Long Distance $$ • Internet Service $$ • Internet Service $$ • Phone System $$$ • Cabling Cost $$ • Router/Cabling $ • Maintenance – Per Trip $$
  8. 8. Building Your Telecommunications Cloud with Crexendo
  9. 9. Building Your Telecommunications Cloud with Crexendo What You Can Expect:
  10. 10. Building Your Telecommunications Cloud with Crexendo What You Can Expect:
  11. 11. Building Your Telecommunications Cloud with Crexendo World-Class Products:
  12. 12. Building Your Telecommunications Cloud with Crexendo Intuitive Web Interface: • Visual dashboard for Voicemail, messages, email, and inbound fax. • Visually manage your device, call routing, teams, and status. Network all of your devices with the click of your mouse!
  13. 13. Building Your Telecommunications Cloud with Crexendo Setup, Maintenance & Self-Service Made Easy!! Call Log 300 Phone Management Status
  14. 14. Building Your Telecommunications Cloud with Crexendo Crexendo Mobile (CrexMo ™): • iPhone and Android Compatible. • Free International Roaming Calls Back to the U.S. • Take Your Desktop Phone On the Road with CrexMo™ Virtual Extensions. • Use All of the Functions of Your Desktop Phone on Your Mobile Device. • Syncs Directly With Your Crexendo User Portal for Easy Setup/ Programming.
  15. 15. Building Your Telecommunications Cloud with Crexendo Crexendo Network Services: • Broadband • Digital Subscriber Line (DSL) • Flexible T-1 • Internet Access • T-1 • Web Services • EOC • Cable • Cloud VoIP Services - DID Services - Local Services - Toll-Free/800 Services - Dedicated Long Distance
  16. 16. Crexendo Digital Telecom - Training and Support Crexendo Data Center Best Practices: • Highest security levels • PCI compliance • Nightly site backups and offsite tape rotation • High performance bandwidth • 9-level network redundancy • 24x7 interior and exterior surveillance • N+1 redundant UPS power backup • On site diesel generators • Advanced fire suppression systems • Redundant fiber entry points • Certified engineers and security professionals on staff Crexendo partners include: Apache, Dell, Google, Redhat, F5 Networks, Oracle Database, Linux, Microsoft AdCenter, Perpetual Storage Inc, Sun Microsystems, Verisign, and Scan Alert are a few. Crexendo Support: • Available 24x7 • Admin and User Training • Assist with provisioning and implementation
  17. 17. UP Program Overview
  18. 18. Sources: emarketer.com | Internetretailer.com | Forrester.com
  19. 19. The path forward…. Sources: emarketer.com | Internetretailer.com | Forrester.com
  20. 20. The Message…. Clearly, consumers will drive e-commerce into the future, especially where e-retail is concerned. In just a few short years, online spending will be more profitable than ever, with mobile and social venues allowing consumers to shop at their convenience. For retailers, this means all tools- social networking, website optimization, and marketing- must take center stage, otherwise this e-train will roll past them at the speed of light. For students, this means more employers demanding “e-commerce readiness!” The new wave of business requires that sales and marketing candidates be armed with the tools and knowledge to perform critical e-business functions. “Crexendo and others want to hire your students armed with the applied knowledge of how to sell and market on the web. This program prepares students to be ready!” ~ Steve Mihaylo, Chairman and CEO, Crexendo
  21. 21. Crexendo University Program (UP) Developing the future of online sales/marketing Crexendo’s University Program seeks to nurture and teach students business skills and provide digital tools to help them succeed post-graduation. In partnership with public and private institutions, Crexendo UP is being made available to thousands of students across the U.S. How? • Full curriculum solution- a turn-key addition to your already existing programs. • Training and support- learning labs, webinars, resources, guides, and customer support. • Applied learning model- students scope, build, develop, optimize and deliver a functioning website to a real business.
  22. 22. Why University Administrators Love Crexendo’s University Program… • It’s a WIN – WIN – WIN Scenario – Students Succeed: Applied learning using practical tools, strategies and techniques to deliver a live, functional web presence. Working with real businesses gives the students real experience to help “connect the dots.” – Universities Succeed: Adding to the overall value of a students degree is a driving force for adopting Crexendo UP, however relationships formed with local businesses during this process also prove to be lucrative. – Local Businesses Succeed: A functioning web presence has the power to redefine the success of a small or medium size business. By gaining access to new markets, selling 24x7x365, etc. the potential for success multiplies exponentially.
  23. 23. A Community of Teaching and Learning…. “Our students used Crexendo tools in an introductory Information Partnering Systems class to design real, usable web pages for local small Universities Cal Poly SLO businesses, and the results were fantastic! By applying the course BIOLA University concepts and principles to businesses in real time, student learning was enhanced, and they Cal State Long Beach loved learning in a dynamic situation.” University of Nevada, ~ Dean Michael Solt, College of Reno Business, Long Beach State Check out Dean Solt’s YouTube Cal State Fullerton testimonial.
  24. 24. Student Examples:
  25. 25. Why Invest in SEO? • 93% of online experiences begin with a search engine • Customers click on the top results • 42% of search users click on the top ranking link • 41% of searches unsuccessful after the first page refine their keywords or search engine  Statistic Sources  comScore / Pew Internet  Nielson  Webxico  iProspect  SEOResearcher
  26. 26. Why Invest in SEO? • 77% of users choose organic over paid listing when searching, 67% when purchasing • When searcher is purchasing organic CT generates 25% higher conversion rates • 70-80% of users ignore paid ads, focusing on the organic results • At least 75% of users never scroll past the first page!
  27. 27. Our Goal is Simple • Optimize • Increase Rankings • Increase Traffic • Optimize Conversions • Increase Leads • Increase Sales
  28. 28. Crexendo Web Service Offerings • On Page SEO - Does your website effectively communicate how to categorize your product or service? • Off Page SEO/Link Building -The Internet is a popularity contest – Are you being talked about and winning that popularity contest? • CRO Consulting - Does your Website Convert Traffic • Local SEO Submit - Google Places, Bing Maps • Social Media - Facebook, You Tube, Twitter, etc. • PPC – Paid Search

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