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Improving The Way We Work

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Improving The Way We Work

  1. 1. Using Better Conversations To Improve The Way We Work For Facilitated By Doug Shaw
  2. 2. Why are we here? To help each other see the bigger picture To join the dots – and get to know one another better To share experiences, opportunities and frustrations To improve the way we work
  3. 3. The inevitability of networking. Flick the switch. A lightbulb moment for some…
  4. 4. …a completely different experience for others
  5. 5. For today to work we need to: Create the right environment Encourage each other ANY Take courage Take part QUESTIONS Awkward silences will be replaced by your conversations and if something doesn’t work for you – ? tell us. Not tomorrow but now, in the moment. Today is adaptable and unbreakable. And it is for you.
  6. 6. Your call. You decide what’s important for you to talk about. We will simply facilitate your conversation and help you record it.
  7. 7. I’m too busy to do this face to face? What’s wrong with email?
  8. 8. Time is precious: We’ll keep an eye on it for you so you don’t have to
  9. 9. Talking Listening Thinking Doing Integral to problem solving and key to a healthy relationship
  10. 10. Strong teams balance: Asking questions and voicing opinions Thinking externally and thinking internally
  11. 11. Strong teams: Express at least three times as much positive sentiment as negative
  12. 12. Bring your true voice to the table
  13. 13. Rules? 1 – Use your best judgement 2 – There will be no other rules
  14. 14. Room to Roam Switch tables often Let your self wander Let your mind wander Be open to the possibilities
  15. 15. We hope you’ll enjoy trying something different as much as we do And remember…You can only grow if you are willing to feel uncomfortable when you try something new
  16. 16. Contact: doug.shaw@wgalimited.com +447736 518066 Web: http://stopdoingdumbthingstocustomers.com LinkedIn uk.linkedin.com/in/dougshaw1 Facebook http://www.facebook.com/shawdoug Twitter http://twitter.com/dougshaw1

Notes de l'éditeur

  • http://www.flickr.com/photos/wingsofahero/3374370563/Why are we here?
  • Networking – throw the switch, for some a light bulb
  • For others - this
  • Often in an audience environment we get the dreaded any questions and what follows is silence
  • Here we are sitting with each other – what are we going to do?
  • http://www.flickr.com/photos/tonivc/2283676770/
  • http://www.flickr.com/photos/highersights/6231641551/Talking – Listening – Thinking – Doing, integral to problem solving and key to a healthy relationship. And often answers lie deep in conversations.
  • http://www.flickr.com/photos/67342267@N00/3202601207/Inquiry – AdvocacyInternal - External
  • Another important point on authenticity is the trust it can help build when your words and actions are aligned. Very simply, where what you say and what you do overlap, you get trust. And that’s cool. Where they don’t, you get trouble. And that’s what you deserve.
  • http://www.flickr.com/photos/lyngraft/5874905800/

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