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People are products of their history, their environment and all of their experiences. As a result, people from different generations often have very different life experiences that shape how they think, what they value, and what drives them. These influences affect people’s values and attitudes throughout their lives.
(Fifty percent of high school students reported volunteering in their communities—On one Roper Survey, Millennials were asked for the major cause of problems in the US, they answered--selfishness
You be the leader – grew up structured and supervised and are looking for a role model Challenge me Let me work with my friends Let’s have fun! Respect me and my ideas Be flexible – I have many other parts to my life I need to fit in
Understanding GenerationalDifferences Presented by: Debbie Jones
What makes a Generation? “The events and conditions each of us experiences during our formative years determines who we are and how we see the world.As a result of these events and conditions, each generation has adopted its own “generational personality.” - Lynne Lancaster and David Stillman When Generations Collide
What is a ‘generatio gap?’The term “generation gap” was created to mean the empty space in which peopleborn of different times do not understand each other because of their differing attitudes, values, communication, and interests.
Why Should We Care?1. Increased interaction2. The era we grew up in shapes us and gives us our perspective.3. Potential for increased conflict
How can understanding generational differences help us? Help people discover the values of eachgroup Help different age groups relate to oneanother better Help us have more concern and appreciationfor the issues of each era.Help us to learn what motivates the membersof each generation
Generation Types Traditionals Born between 1922 – 1945 Baby Boomers Born between 1946 – 1964Generation X Born between 1965 - 1980Generation Y Born between 1981 – 2000Homelanders Born between 2001 – Present
Traditionals(also known as the Silents or Matures)Born Between 1922 - 1945“The difficult we do at once; the impossible takes a bit longer.” - Motto of the Seabees
Events that Define Them Stock Market Crash Great Depression FDR and the New Deal The Dust Bowl Pearl Harbor – enter WWII D-day in Normandy Korean War
What They Are Rebelling Against Economic and national condition of the country –responsible for responding Generation battle cry of: “Bear any burden, pay any price” …and “do it big” Re-build the U.S. back into a great country
What Other Generations Say About Them Boomers say they are: Rigid and resistant to change Technologically challenged Narrow in their view Dictatorial
What Other Generations Say About Them Gen X says they are: Set in their ways Need to learn how to use e-mail The ones with all the money
What Other Generations Say About Them Gen Y says they are: Trustworthy Good Leaders Brave
Baby Boomers Born Between 1946 and 1964 Those born during or after World War II and raised inthe era of extreme optimism, opportunity, and progress Motto: Live to work
Events that Define Them Television Civil Rights Movement Prosperity Family Planning JFK, MLK and RFK assassinated Woodstock Vietnam War Kent State Rock and Roll
What are they rebelling against? Established social norms of the Traditionals Effective due to large number
Key Characteristics “Me” generation Competitive and hardworking Get the job done at any cost Live to work Driven and service-oriented Good team players Like to avoid conflict
What Other Generations Say About Them Traditionals say… “They are self-absorbed” “They talk about things they ought to keep private…like intimate details of their personal lives”Generations At Work, Zemke, Raines, Filipczak
What Other Generations Say About Them Gen X says… “They are self-righteous.” “They are workaholics.” “They do a great job of talking the talk, but they don’t walk the walk.”Generations At Work, Zemke, Raines, Filipczak
What Other Generations Say About Them Gen Y says… “They’re cool. They are up to date on the music we like.” “They work too much.”Generations At Work, Zemke, Raines, Filipczak
Gen XBorn Between 1965 - 1980 A generation born in the shadows of the Boomers
Gen X “It’s no wonder Xers are angst-ridden andrudderless. They feel America’s greatnesshas passed. They got to the cocktail party twenty minutes too late, and all that’s left are those little wieners and a half-empty bottle of Zima.” Dennis Miller RANTS
Events that Define Them Nixon Resigns Energy Crisis Divorce Rate + 2 Working Parents Technology Revolution Stock Market Crash Corporate Downsizing Fall of Berlin Wall Challenger Disaster Operation Desert Storm Rodney King and L.A. Riots
What are they rebelling against? Work/life imbalance of the BoomersMotto: Work to Live
Key Characteristics Latchkey kids Digest information rapidly Witnessed corporate downsizing May not sacrifice personal life for a company Open to receiving feedback Good at networking Roamers Able to do multiple things simultaneously
What Other Generations Say About Them Traditionals say: They don’t respect experience They don’t follow procedures They don’t know what hard work is
What Other Generations Say About Them Boomers say: They are lazy They are rude and lack social skills They are always doing things “their own way” They spend too much time on the Internet and e-mail They won’t wait their turn
What Other Generations Say About Them Gen Y says: Cheer up already!
Gen Y(also known as Millenials, Nexters & Internet Gen.)Born Between 1981 - 2000A flip-flop wearing, I-pod toting, multi-tasking generation that is optimistic and ready to change the world and your organization!
Events that Define Them Oklahoma City bombing School violence Technology Busy, over planned lives Clinton/Lewinsky Multiculturalism TV talk shows September 11th
What are they rebelling against? Complacency of the Gen Xers They are ready to change the world… for the better …and they have the numbers to do it
Key Characteristics Civic Duty Achievement – in all aspects of life Diversity Confidence Optimism Goal Oriented
The Age of the “Helicopter Parent” Hovers near at all times ready to swoop in and save the child from whatever peril may face him/her Wants to contact professors, bosses and HR to correct grades, salaries and working conditions
Gen Y – was bombarded with a unique set of compelling messages growing up… Be smart—you are special Leave no one behind Connect 24/7 Achieve now Serve your community
Their Preferred Work Culture “Gen Yers resemble the Traditionals in many ways—they believe in collective action, optimism about the future, trust in centralized authority, a willingness to get things done, and a heroic spirit in the face of overwhelming odds.” Generations At Work, Zemke, Raines, Filipczak
Their Preferred Work Culture Collaborative Diverse and Inclusive Goal-oriented Sociable Civic focused – a company that cares about social and/or environmental issues Challenging Lots of opportunity to learn and grow
What do They Want in awork/community environment? You be the leader Challenge me Let me work with my friends Let’s have fun! Respect me and my ideas Be flexible
What Other Generations Say About Them Traditionals say… “They have good manners.” “They’re smart little critters.” “They watch too much TV…with crude language and violence.”Generations At Work, Zemke, Raines, Filipczak
MillennialsWhat Other Generations Say About Them Boomers say… “They’re cute. “They can set the time on the DVD/VCR.” “They need to learn to entertain themselves; they need too much attention.” Generations At Work, Zemke, Raines, Filipczak
What Other Generations Say About Them Gen X says…“Here we go again…another self-absorbed generation of spoiled brats.” “What do you mean, “What’s an album?”Generations At Work, Zemke, Raines, Filipczak
Remember…..“Regardless of the generation a person was born into, he is still an individual.”
What does this mean in practice? As community cultures evolve with each generation… You have the unique challenge to ensure that work teams become and remain culturally and generationally diverse because of the wealth of information and experience that individual team members can offer.
Managing the Generational Mix Find out about the MEMORABLE EVENTS that occurred as they were growing up. AVOID assuming that because people are a certain age they will act a certain way. Find out how THEY like to be treated. ACKNOWLEDGE the age difference.
Point to RememberWhile it is helpful to know some of thegeneralizations about different generationsas a starting point, the real learning and thereal bridging of age difference comesthrough doing two things: suspending yourassumptions and judgments, and engagingin dialogue across generations.
Exercise Traditionals Baby Boomers Gen X Gen Y