Final ppt presentation of a role play as final step of an academic English course

1. Able-to-travelAble-to-travel
Consumers’ associationConsumers’ association

2. Able-to-travelAble-to-travel
SERVICESSERVICES
 Info on transport facilities & regulationInfo on transport facilities & regulation
 Guide to the best serviceGuide to the best service
 Support in case of unjust treatmentSupport in case of unjust treatment

3. PRMsPRMs
Persons with ReducedPersons with Reduced
MobilityMobility
DUTIESDUTIES
Correct bookingCorrect booking
Precision about detailsPrecision about details
Get informed before leavingGet informed before leaving
Respect complaint regulationsRespect complaint regulations

4. RIGHTSRIGHTS
PRMsPRMs
Persons with ReducedPersons with Reduced
MobilityMobility
Information about assistanceInformation about assistance
Information about lawsInformation about laws
Information about complaint proceduresInformation about complaint procedures

5. The case of BobThe case of Bob
RossRoss
BOB ROSS, 54, from LondonBOB ROSS, 54, from London
affected by cerebral palsy and arthritisaffected by cerebral palsy and arthritis
Airline RyanairAirline Ryanair -- Stansted Airport, LondonStansted Airport, London
£ 18 charge to Mr. Ross for the use of a wheelchair£ 18 charge to Mr. Ross for the use of a wheelchair
after the check-inafter the check-in
See complaint letter EU regulation

6. EC Regulation No 1107/2006EC Regulation No 1107/2006
REGULATION (EC) No 1107/2006 OF THEREGULATION (EC) No 1107/2006 OF THE
EUROPEAN PARLIAMENT AND OF THE COUNCILEUROPEAN PARLIAMENT AND OF THE COUNCIL
of 5 July 2006of 5 July 2006
concerning the rights of disabled persons and persons withconcerning the rights of disabled persons and persons with
reduced mobility when travelling by airreduced mobility when travelling by air
Art. 1
Art. 2
Art. 4
Art. 5
Art. 7

7. (1) The single market for air services should benefit(1) The single market for air services should benefit
citizens in general. Consequently,citizens in general. Consequently, disableddisabled
persons and persons with reduced mobilitypersons and persons with reduced mobility,,
whether caused by disability, age or any otherwhether caused by disability, age or any other
factor,factor, should have opportunities for air travelshould have opportunities for air travel
comparable to those of other citizenscomparable to those of other citizens. Disabled. Disabled
persons and persons with reduced mobility havepersons and persons with reduced mobility have
the same right as all other citizens tothe same right as all other citizens to freefree
movement, freedom of choice and non-movement, freedom of choice and non-
discriminationdiscrimination. This applies to air travel as to. This applies to air travel as to
other areas of life.other areas of life.

8. (2) Disabled persons and persons with reduced(2) Disabled persons and persons with reduced
mobilitymobility should therefore be accepted for carriageshould therefore be accepted for carriage
and not refused transport on the grounds of theirand not refused transport on the grounds of their
disabilitydisability or lack of mobility, except for reasonsor lack of mobility, except for reasons
which are justified on the grounds of safety andwhich are justified on the grounds of safety and
prescribed by law. [...]prescribed by law. [...]

9. (4) In order to give disabled persons and persons(4) In order to give disabled persons and persons
with reduced mobility opportunities for air travelwith reduced mobility opportunities for air travel
comparable to those of other citizens,comparable to those of other citizens, assistanceassistance
to meet their particular needs should be providedto meet their particular needs should be provided
at the airport as well as on board aircraft, byat the airport as well as on board aircraft, by
employing the necessary staff and equipmentemploying the necessary staff and equipment. In. In
the interests of social inclusion,the interests of social inclusion, the personsthe persons
concerned should receive this assistance withoutconcerned should receive this assistance without
additional charge.additional charge.

10. (5)(5) AssistanceAssistance given at airports situated in thegiven at airports situated in the
territory of a Member State to which the Treatyterritory of a Member State to which the Treaty
appliesapplies shouldshould, among other things,, among other things, enableenable
disabled personsdisabled persons and persons with reducedand persons with reduced
mobilitymobility to proceed from a designated point ofto proceed from a designated point of
arrival at an airport to an aircraft and from thearrival at an airport to an aircraft and from the
aircraft to a designated point of departure fromaircraft to a designated point of departure from
the airport, including embarking andthe airport, including embarking and
disembarking.disembarking.

11. (7)(7) Managing bodies of airports may provide theManaging bodies of airports may provide the
assistanceassistance to disabled persons and persons withto disabled persons and persons with
reduced mobility themselves. Alternatively, inreduced mobility themselves. Alternatively, in
view of the positive role played in the past byview of the positive role played in the past by
certain operators and air carriers,certain operators and air carriers, managingmanaging
bodies may contract with third partiesbodies may contract with third parties for thefor the
supply of this assistancesupply of this assistance

12. PROPOSALPROPOSAL
Elimination of chargesElimination of charges
(assistance, carriage, wheelchairs)(assistance, carriage, wheelchairs)
Split of costsSplit of costs

13. Split of costsSplit of costs
Airport Management BodiesAirport Management Bodies
AirlinesAirlines
Optional direct supply of
equal or superior services by
the airlines
(Art. 7, EC regulation)
Contribution by the Welfare SystemContribution by the Welfare System
{ No extra-price on airline tickets }