A model for developing leadership expertise

Dr. Shayne Tracy CMC OCC
Dr. Shayne Tracy CMC OCCDirector-Odyssey Consulting Institute à Odyssey-The Business of Consulting
A Model for Developing
Expert Leaders
Robert J. Sternberg
robert.sternberg@yale.edu
Acknowledgments
• Collaborators: The PACE Center at
Yale and external collaborators,
especially at USMA West Point
• Funding agencies: Army Research
Institute, Institute of Educational
Sciences, National Science
Foundation
Goal: To Develop
Expert Leaders
Criitcal message: The ends to
which leaders apply their
knowledge and the thinking
processes that act on it, matter!
Components of
Leadership Expertise
• WICS
• Wisdom*
• Intelligence
• Creativity
• Synthesized
• *Focus of today’s presentation
Why WICS?
• You need CREATIVE skills to come up
with ideas
• You need ANALYTICAL skills to decide
whether ideas are good ideas
• You need PRACTICAL skills to make
your ideas functional and to convince
others of the value of your ideas
• You need WISDOM to balance the
effects of ideas on yourself, others, and
institutions in both the short and long
terms
Key Creative Decisions
• Redefine problems
• Analyze solutions
• Sell solutions
• Realize the limitations of
knowledge
• Take sensible, principled risks
• Overcome obstacles
Key Creative Decisions
• Attain self-efficacy
• Be courageous
• Maintain a perspective on
oneself
• Tolerate ambiguity
• Allow time for creativity
• Defy the crowd
Successful Intelligence
• Ability to attain one’s goals in
live, within one’s sociocultural
context
• By capitalizing on strengths and
correction or compensating for
weaknesses
• By adapting to, shaping, and
selecting environments
Successful Intelligence
• Through a synthesis of
analytical, creative, and
practical abilities
Properties of
Practical Intelligence
• Tacit knowledge: What you need
to know that it not explicitly taught
and that usually is not even
verbalized
• The role of tacit knowledge
• Measuring tacit knowledge
• Developing tacit knowledge
Key Findings regarding
Practical Intelligence
• Experience matters, but what
really matters is how much one
learns from it
• Not much related to IQ or g
• Not much related to personality
or cognitive styles
• Predicts managerial
performance
Key Findings regarding
Practical Intelligence
• Experience matters, but what
really matters is how much one
learns from it
• Not much related to IQ or g
• Not much related to personality
or cognitive styles
Key Findings regarding
Practical Intelligence
• Predicts managerial
performance singly and
incrementally
• Differs somewhat for
management versus leadership
• Can be developed
Why Smart Leaders can
be so “Dumb”
• The “what me worry” fallacy
• The egocentrism fallacy
• The omniscience fallacy
• The omnipotence fallacy
• The invulnerability fallacy
Is Intelligence Really
Enough for Leadership?
The Machado Question
The Answer: The Flynn Effect
Lessons from The Tragedy of the
Commons
Why Intelligence is not
Enough
Leaders can be:
• Creatively intelligent (e.g., in
generating novel, strategic targets for
terrorist attacks)
• Analytically intelligent (e.g., in
assessing the advantages and
disadvantages of those targets)
• Practically intelligent (e.g., in delivering
the attacks to those targets)
without being wise!
Why Wisdom is
Especially Important in
Current Times
Humans have made enormous strides
in technology, including destructive
technology, without corresponding
advances in their wisdom with
regard to the uses of this technology
(and perhaps with regard to anything
else either)
This mismatch between the
development of technology and the
lack of development of wisdom
places the world at enormous risk!
Wisdom Means
• Knowing what you know
• Knowing what you do not
know
• Knowing what you can know
(at a given time and place)
• Knowing what you cannot
know (at a given time and
place)
Is Wisdom Universal?
Fundamental values (not necessarily
beliefs) appear to be largely the
same across the world’s great
religions and ethical systems, for
example, in their stressing, in
relations with others:
1. Reciprocity (the Golden Rule)
2. Sincerity
3. Honesty
4. Integrity
5. Compassion
The Balance Theory of
Wisdom
Wisdom is
1) The application of successful
intelligence
2) Toward the attainment of a
common good
3) Through a balance among
intrapersonal, interpersonal, and
extrapersonal interests
The Balance Theory of
Wisdom
4) Over the short term, and long terms
5) Through the mediation of values
6) By acting so as to balance
adaptation to, shaping, and
selection of environments
 
Successful Intelligence
Common
Good
G O A L
Adaptation
 
Extrapersonal
SelectionShaping
Balance of Interests
Intrapersonal Interpersonal
Balance of
responses to
environmental context V
A
L
U
E
S
Wisdom as Balance
The Problem with Proverbs
1. They sometimes contradict each
other (e.g., “Out of sight, out of
mind” and “Absence makes the
heart grow fonder”)
2. They sometimes are plain wrong
(e.g., “Spare the rod, spoil the
child”)
3. The lessons they teach are often a
matter of interpretation (e.g., “All’s
well that ends well”)
Conclusions
• WICS provides a useful model
for leadership. It begins with
wisdom. Without wisdom, there
is no expert leadership.
Wisdom can and should be
developed.
I’m happy to hear
from you!
• Robert J. Sternberg
• Robert.sternberg@yale.edu
• www.yale.edu/pace
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A model for developing leadership expertise

  • 1. A Model for Developing Expert Leaders Robert J. Sternberg robert.sternberg@yale.edu
  • 2. Acknowledgments • Collaborators: The PACE Center at Yale and external collaborators, especially at USMA West Point • Funding agencies: Army Research Institute, Institute of Educational Sciences, National Science Foundation
  • 3. Goal: To Develop Expert Leaders Criitcal message: The ends to which leaders apply their knowledge and the thinking processes that act on it, matter!
  • 4. Components of Leadership Expertise • WICS • Wisdom* • Intelligence • Creativity • Synthesized • *Focus of today’s presentation
  • 5. Why WICS? • You need CREATIVE skills to come up with ideas • You need ANALYTICAL skills to decide whether ideas are good ideas • You need PRACTICAL skills to make your ideas functional and to convince others of the value of your ideas • You need WISDOM to balance the effects of ideas on yourself, others, and institutions in both the short and long terms
  • 6. Key Creative Decisions • Redefine problems • Analyze solutions • Sell solutions • Realize the limitations of knowledge • Take sensible, principled risks • Overcome obstacles
  • 7. Key Creative Decisions • Attain self-efficacy • Be courageous • Maintain a perspective on oneself • Tolerate ambiguity • Allow time for creativity • Defy the crowd
  • 8. Successful Intelligence • Ability to attain one’s goals in live, within one’s sociocultural context • By capitalizing on strengths and correction or compensating for weaknesses • By adapting to, shaping, and selecting environments
  • 9. Successful Intelligence • Through a synthesis of analytical, creative, and practical abilities
  • 10. Properties of Practical Intelligence • Tacit knowledge: What you need to know that it not explicitly taught and that usually is not even verbalized • The role of tacit knowledge • Measuring tacit knowledge • Developing tacit knowledge
  • 11. Key Findings regarding Practical Intelligence • Experience matters, but what really matters is how much one learns from it • Not much related to IQ or g • Not much related to personality or cognitive styles • Predicts managerial performance
  • 12. Key Findings regarding Practical Intelligence • Experience matters, but what really matters is how much one learns from it • Not much related to IQ or g • Not much related to personality or cognitive styles
  • 13. Key Findings regarding Practical Intelligence • Predicts managerial performance singly and incrementally • Differs somewhat for management versus leadership • Can be developed
  • 14. Why Smart Leaders can be so “Dumb” • The “what me worry” fallacy • The egocentrism fallacy • The omniscience fallacy • The omnipotence fallacy • The invulnerability fallacy
  • 15. Is Intelligence Really Enough for Leadership? The Machado Question The Answer: The Flynn Effect Lessons from The Tragedy of the Commons
  • 16. Why Intelligence is not Enough Leaders can be: • Creatively intelligent (e.g., in generating novel, strategic targets for terrorist attacks) • Analytically intelligent (e.g., in assessing the advantages and disadvantages of those targets) • Practically intelligent (e.g., in delivering the attacks to those targets) without being wise!
  • 17. Why Wisdom is Especially Important in Current Times Humans have made enormous strides in technology, including destructive technology, without corresponding advances in their wisdom with regard to the uses of this technology (and perhaps with regard to anything else either) This mismatch between the development of technology and the lack of development of wisdom places the world at enormous risk!
  • 18. Wisdom Means • Knowing what you know • Knowing what you do not know • Knowing what you can know (at a given time and place) • Knowing what you cannot know (at a given time and place)
  • 19. Is Wisdom Universal? Fundamental values (not necessarily beliefs) appear to be largely the same across the world’s great religions and ethical systems, for example, in their stressing, in relations with others: 1. Reciprocity (the Golden Rule) 2. Sincerity 3. Honesty 4. Integrity 5. Compassion
  • 20. The Balance Theory of Wisdom Wisdom is 1) The application of successful intelligence 2) Toward the attainment of a common good 3) Through a balance among intrapersonal, interpersonal, and extrapersonal interests
  • 21. The Balance Theory of Wisdom 4) Over the short term, and long terms 5) Through the mediation of values 6) By acting so as to balance adaptation to, shaping, and selection of environments
  • 22.   Successful Intelligence Common Good G O A L Adaptation   Extrapersonal SelectionShaping Balance of Interests Intrapersonal Interpersonal Balance of responses to environmental context V A L U E S Wisdom as Balance
  • 23. The Problem with Proverbs 1. They sometimes contradict each other (e.g., “Out of sight, out of mind” and “Absence makes the heart grow fonder”) 2. They sometimes are plain wrong (e.g., “Spare the rod, spoil the child”) 3. The lessons they teach are often a matter of interpretation (e.g., “All’s well that ends well”)
  • 24. Conclusions • WICS provides a useful model for leadership. It begins with wisdom. Without wisdom, there is no expert leadership. Wisdom can and should be developed.
  • 25. I’m happy to hear from you! • Robert J. Sternberg • Robert.sternberg@yale.edu • www.yale.edu/pace