2. Background: What are Libraries?
“Libraries are the memories of mankind” –
Goethe
“Medicine for the soul” - Inscription over
the door of the Library at Thebes
“The only treasure-house open to all
comers is a library” - J. A. Langford
“Cultural repositories” – T.S. Welsh
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3. Why are libraries important?
Libraries are closely related to and important
for democracy:
“Dissemination of knowledge is one of the
cornerstones of civilization” - John Budd
“Perhaps no place in any community is so totally
democratic as the town library. The only entrance
requirement is interest” - Lady Bird Johnson
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4. Libraries Provide Data, Information;
Promote Knowledge, Wisdom
Data = symbols
Information =
data + meaning
Knowledge =
useful collection of
information
Wisdom =
understanding
http://www.systems-thinking.org/dikw/dikw.htm
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5. Origins of DIKW Hierarchy
In his Futurist article, Cleveland cites T.S.
Eliot as the person who suggested the DIKW
hierarchy. Cleveland names it "the T.S. Eliot
hierarchy".
In 1934 Eliot wrote in "The Rock":
Where is the Life we have lost in living?
Where is the wisdom we have lost in
knowledge?
Where is the knowledge we have lost in
information?
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6. What is the Role/Purpose of Libraries?
To collect and
preserve information
To organize and
provide access to
information
To support mission
of the parent
organization.
Image courtesy of the Bodleain Library
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7. How important is planning?
Every library should have operational plan and
strategic plan
Operational plan
Short-term, a year or two
Example: annual budget
Strategic plan
Long-range
Mission Statement
Goals
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9. What is the mission of a school
library/media center?
Supports curriculum
Promotes collaboration
with teachers
Promotes reading
Teaches information
literacy
http://isarsoileau.blogspot.com/ Computer literacy
Database searching
Evaluating, citing sources.
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10. What is the value of a school
library/media center?
Relates to student
achievement
Increases literacy
Builds resiliency.
http://www.msad49.org/clinton/library/clinton_elementary_school_library.htm
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11. How Do Libraries Build Resiliency?
1. Supports and encourages education
2. Staff values teens, exhibits friendliness
3. Rules are consistent and clear
4. Rules, programs, and services are developed with input by teens
5. Promotes service to others, “required helpfulness”
6. Provides information about health, education, employment, recreation
7. Provides opportunities to develop and practice life skills such as
cooperation, leadership, decision-making, problem-solving, and
impulse control
8. Helps develop talents, hobbies, and interests
9. Provides opportunities to be sociable
10. Promotes reading.
Dr. Jami Jones (www.askdrjami.org)
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12. What is the mission of a public library?
Serves community/acts
as community center
Promotes reading
Promotes resiliency
Offers training
GED, ESL classes
Computer literacy
Job application http://storyconnection.net/blog/category/summer-reading/
Tax filing
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13. What is the value of a public library?
Serves as community
hub, provides broad
range of services,
activities
Provides public
computers, meeting
space
Image courtesy of Hattiesburg Public Library
Can be "economic
engines" of downtowns
or neighborhoods.
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14. What is the mission of an academic
library?
Supports scholarship
Supports research
Teaches information
literacy
Determine info need
Access info effectively
Evaluate sources
Use sources
Cite sources.
http://librarynext.wordpress.com/2008/05/09/information-literacy/
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15. What is the value of an academic library?
Important part of
accreditation
Increases networking,
collaboration across
campus
Related to grant
funding
Every $1 invested in
Image courtesy of USM Cook Library
library = $4 grant
funding to university
(Tenopir, 2009).
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16. Marketing Strategies
1. “Never waste a crisis”
a. Create zero-based budget
b. Review each program and service -
does it support library‟s mission?
c. Ask “If we were opening the library
today would we still do this?”
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17. Marketing Strategies
2. Know you community – what are
community‟s needs… patrons‟ needs?
a. Focus PR on programs/services that
meet those needs
3. Seek sponsorships for special
events/programs
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18. Marketing Strategies
4. Create e-mail list of patrons,
community service groups, other
interested parties
a. Save postage - email overdue notices
b. Promote library with e-newsletter
5. Create wish list; post on e-newsletter,
Web site, and in building; include
donation policy
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19. Marketing Strategies
6. Begin fundraising for special projects
7. Establish community co-op for shared
purchasing of bulk items
8. Use Web 2.0 tools (RSS, Facebook,
blog, e-newsletter, YouTube) to
market library programs/services
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20. Marketing Strategies
9. Write column for local newspaper
a. “What‟s new at the library” should
include Wish List
b. Donations “in honor of” and “in memory
of” and donation policy
10. Start or expand “Friends of Library”
group; market to retirees, service orgs.
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21. Funding Sources
Library Grants Blog
http://librarygrants.blogspot.com
Foundation Center
http://foundationcenter.org/
Sign up for grant alerts at:
http://www.grants.gov/
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22. Some new trends, ideas…
New tools such as glogs (graphic blogs)
http://tattdlibrarian.glogster.com/supernaturally-yours?
New programs or services such as Facebook
classes for retirees, glog classes for teens
Educational gaming for children and teens
Library branch/computer lab in shopping
mall.
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23. Selected Sources
Fleming-May, R.A. and Grogg, J.E. (2010) Assessing Use and
Usage. Library Technology Reports 46(6): 5-10.
Jones, J. L. (2006) The Library Media Specialist: A Vital Link.
School Library Media Activities Monthly 22(6): 22-4.
Jones, J. L. (2003) „I build resiliency‟: The Role of the School
Media Specialist. School Libraries Worldwide 9(2): 90-99.
MacKellar, P. (2010) Six Preparedness Strategies for Librarians
in Tough Economic Times. Computers in Libraries 30(3): 12-17.
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24. Selected Sources
Senville, K. (2009) Libraries at the Heart of our Communities.
Planning Commission Journal 75: 12-18.
(http://www.plannersweb.com/wfiles/w412.html )
Stearns, E. (2009) Top Ten Marketing Tips for Financial
Strength and Sustainability. Illinois Library Association Reporter
27(5): 8-9.
Tenopir, C. (2009) Measuring the Value of the Academic
Library: Return on Investment and Other Value Measures.
The Serials Librarian 58(1-4): 39-48.
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25. Thank you for your attention.
What are some of your
ideas and strategies?
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