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Social, mobile and Big Data,
                          a match made in heaven?

                          Information Management Forum



                          jo@dearmedia.be
                          @jcaudron

donderdag 8 november 12                                  1
• a digital consulting company
             • founded in 2009 by Jo Caudron
             • our mission is to help you finding a new
                  balance between the certainties of
                  your traditional business and the
                  opportunities of innovations in
                  (digital) media
             • our scope is everything in the digital
                  space, with focus on social, mobile,
                  tablets, location, connected TV,
                  new radio, ...
             • We work for large European clients


  @jcaudron
donderdag 8 november 12                                  2
Our Field of Activities




                                                                 Mobile & Tablets
                    Online Media    Social Media



                                                                  Connected TV




                          Impact on traditional communication, media, business, ...
  @jcaudron
donderdag 8 november 12                                                               3
Order one (in Dutch)

                                www.MediaMorgen.com




                          @jcaudron
  @jcaudron
donderdag 8 november 12                                4
To get this started...
             • Who is using?                       • Who is using?
                  -       Twitter                    -   an iPhone
                  -       Facebook, Google+, ...     -   an Android phone
                  -       LinkedIn, Plaxo            -   a Blackberry
                  -       Pinterest                  -   a Microsoft Windows phone?
                  -       Email                      -   a Nokia, Samsung, Sony
                  -       LBS                            Ericsson, ...
                  -       Augmented Reality          -   a tablet (iPad, Android, ...)
                                                     -   Apple TV, Boxee, ...
  @jcaudron
donderdag 8 november 12                                                                  5
A short history of everything (in media)

           Analogue                  Digital



                                     Connected (internet)            Social




                                               Everything is getting mobile


                          And the mobile eco-system will go to the living room very soon ...
  @jcaudron
donderdag 8 november 12                                                                        6
Social Media
                          Key Insights
donderdag 8 november 12                  7
Radio




                          @jcaudron
donderdag 8 november 12
                                                                                                  TV


                                                                                                 Print


                                                                                              Billboards




                                                          From ...
                                                                                                  DM


                                                                                             Social Media




                                                                                       Marketing & Communication


                                                                                                 Sales
                                The sky is the limit...



                                                                                           Service & Support


                                                                                                  HR
                                                          ... to




                                                                                                   IT
                                                                     Social Business




                                                                                        PR & External Commun.


                                                                                          R&D & Enterprise 2.0
8
@jcaudron
donderdag 8 november 12   9
Transparency
                             Closeness
                          Responsiveness
                           Speed / Agility
                            Authenticity
                            Connectivity




  @jcaudron
donderdag 8 november 12                      10
@jcaudron               7.000.000.000
donderdag 8 november 12                   11
2.000.000.000
  @jcaudron               7.000.000.000
donderdag 8 november 12                   12
1.500.000.000
                          2.000.000.000
  @jcaudron               7.000.000.000
donderdag 8 november 12                   13
6.000.000.000
                          1.500.000.000
                          2.000.000.000
  @jcaudron               7.000.000.000
donderdag 8 november 12                   14
The Future is
     ‘Mobile’




donderdag 8 november 12   15
Mobile is the
             Biggest!
                                     su b s
                                o ne
                          le p h
                n  mo b i         2010
      6 billio             so ld
                   were
            l io n
      1 bi l




  @jcaudron
donderdag 8 november 12                       16
Apple will continue to dominate the
     market for the next coming years.

  @jcaudron                                Source: Forrester March, 2012

donderdag 8 november 12                                                    17
Semantic Web
 Machine-to-machine
 Decentralized (machine-driven)
 Artificial Intelligence                               Web 3.0                                                                                                     The Internet of Things
 RFID & tagging
 Sharing, Tagging, “favoriting”
                                                                                                                                                           Location Based Services
                                                                                                                                                             +Tag
                                                                                                                                                 Content Curation
 Bottom-up                                                                       Evolution of Navigation
 Decentralized (user-driven)                                                                                                          +Ask
                                                                                                                                  The Life Web (micro-blogging)
 Participative
 Sharing, Tagging, “favoriting”, curation, …
 Dynamic & Rich Experiences                                Web   2.0                                          Social Networks (Facebook, …)
 Interaction with others
 Anything, Anytime, Anyplace (mobile, …): shift of time, place
 and authority
                                                                                                    +Search
                                                                                                   Youtube, Flickr, …

                                                                                           Blogs

                                                                                 Portals
 Top-down
 Centrally owned
                                                                           Browse
 Consumption-oriented                                 Web 1.0            Sites
 Static information                                                                                            Life Event Structure

 Interactive Services

                                                                       Monolithic                                         Modular                                          Atomic
                                                                       Closed                                                                                              Open
  @jcaudron
donderdag 8 november 12                                                                                                                                                                    18
Mobile as Second
       Screens for the World...




  @jcaudron
donderdag 8 november 12           19
Mobile amplifies
                          the power of
                          social...




  @jcaudron
donderdag 8 november 12                      20
Mobile is driving the
     cloud today...
  @jcaudron
donderdag 8 november 12      21
@jcaudron
donderdag 8 november 12   22
Corporate
     Owned,
     Personally
     Enabled




                      CoCe   BYOD   CoPe


  @jcaudron
donderdag 8 november 12                    23
Social is per definition
 NOT mass
 communication and
 interaction

 It is communication and
 interaction of masses of
 niches




  @jcaudron
donderdag 8 november 12     24
@jcaudron
                          BIG DATA!
donderdag 8 november 12               25
All the traditional
                                                     Tweets
     (structured) input
                                                     Check-ins

                          Mobile Stuff               The quantified self

        (Youtube) videos                             Facebook Stuff
          Spotify Streams

                                                     Machine2Machine
                          Sensor data
                                                     (IoT)

  @jcaudron
                                         BIG DATA!
donderdag 8 november 12                                                   26
@jcaudron
donderdag 8 november 12   27
Social, mobile and big data,
      a match made in heaven?




  @jcaudron
donderdag 8 november 12              28
70.000 hours of new video on Youtube

                                                                 3.000.000 FourSquare check-ins




                                                                 68.000.000 apps downloaded
                                3 billion Google searches

                          985.000.000 posts on Facebook
                                                                  5.184.000 Instagram pictures

                                                   145.000.000 tweets


  @jcaudron                         Unstructured Data
donderdag 8 november 12                                                                           29
oops




  @jcaudron
                                 BIG DATA!
donderdag 8 november 12                      30
How does the social and mobile data-buzz becomes meaningful?
                              From manual to machine?




  @jcaudron
donderdag 8 november 12                                                     31
How do you get unstructured thoughts,
                             emotions, intentions, opinions, ...
                            of billions of people in a database?




                                          ?

  @jcaudron
donderdag 8 november 12                                            32
You can use social media
                           and big data to predict
                           the future of the world




  @jcaudron
donderdag 8 november 12                              33
But can you predict the
                             next purchase of
                              one individual?


                          -   who’s able to work out the
                              actual business rules?
                          -   what business people are able
                              to use these rules to do
                              business?




  @jcaudron
donderdag 8 november 12                                       34
Can BIG
 become SIMPLE
 enough to
 create
 BUSINESS value?


  @jcaudron
donderdag 8 november 12   35
Social, mobile and big data,
      a marriage of convenience?




  @jcaudron
donderdag 8 november 12              36
Maybe there is another
       match made in
       heaven?




  @jcaudron
donderdag 8 november 12         37
Relevant individual solutions
                                                                Mobile




                          B I G
                                  feed trends
                                                 SMALL
                          DATA    add live
                                                 DATA           Apps
                                                                +
                                  intelligence                  Location
                                                                +
                                                                Profiles
                                                                +
                                                                Social
                                                                Recommendations
  @jcaudron
donderdag 8 november 12                                                           38
Who should own big data in
   your company?




  @jcaudron
donderdag 8 november 12         39
Radio




                          @jcaudron
donderdag 8 november 12
                                                                           TV


                                                                          Print


                                                                       Billboards


                                                                           DM


                                                                        Big Data




                                                                Marketing & Communication


                                                                          Sales
                                Big Data Ownership



                                                                    Service & Support


                                                                           HR
                                                     Big Data




                                                                            IT


                                                                 PR & External Commun.


                                                                   R&D & Enterprise 2.0
40
Social, mobile and Big Data,
                          a match made in heaven?

                          Information Management Forum



                          jo@dearmedia.be
                          @jcaudron

donderdag 8 november 12                                  41

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Social, mobile and big data

  • 1. Social, mobile and Big Data, a match made in heaven? Information Management Forum jo@dearmedia.be @jcaudron donderdag 8 november 12 1
  • 2. • a digital consulting company • founded in 2009 by Jo Caudron • our mission is to help you finding a new balance between the certainties of your traditional business and the opportunities of innovations in (digital) media • our scope is everything in the digital space, with focus on social, mobile, tablets, location, connected TV, new radio, ... • We work for large European clients @jcaudron donderdag 8 november 12 2
  • 3. Our Field of Activities Mobile & Tablets Online Media Social Media Connected TV Impact on traditional communication, media, business, ... @jcaudron donderdag 8 november 12 3
  • 4. Order one (in Dutch) www.MediaMorgen.com @jcaudron @jcaudron donderdag 8 november 12 4
  • 5. To get this started... • Who is using? • Who is using? - Twitter - an iPhone - Facebook, Google+, ... - an Android phone - LinkedIn, Plaxo - a Blackberry - Pinterest - a Microsoft Windows phone? - Email - a Nokia, Samsung, Sony - LBS Ericsson, ... - Augmented Reality - a tablet (iPad, Android, ...) - Apple TV, Boxee, ... @jcaudron donderdag 8 november 12 5
  • 6. A short history of everything (in media) Analogue Digital Connected (internet) Social Everything is getting mobile And the mobile eco-system will go to the living room very soon ... @jcaudron donderdag 8 november 12 6
  • 7. Social Media Key Insights donderdag 8 november 12 7
  • 8. Radio @jcaudron donderdag 8 november 12 TV Print Billboards From ... DM Social Media Marketing & Communication Sales The sky is the limit... Service & Support HR ... to IT Social Business PR & External Commun. R&D & Enterprise 2.0 8
  • 10. Transparency Closeness Responsiveness Speed / Agility Authenticity Connectivity @jcaudron donderdag 8 november 12 10
  • 11. @jcaudron 7.000.000.000 donderdag 8 november 12 11
  • 12. 2.000.000.000 @jcaudron 7.000.000.000 donderdag 8 november 12 12
  • 13. 1.500.000.000 2.000.000.000 @jcaudron 7.000.000.000 donderdag 8 november 12 13
  • 14. 6.000.000.000 1.500.000.000 2.000.000.000 @jcaudron 7.000.000.000 donderdag 8 november 12 14
  • 15. The Future is ‘Mobile’ donderdag 8 november 12 15
  • 16. Mobile is the Biggest! su b s o ne le p h n mo b i 2010 6 billio so ld were l io n 1 bi l @jcaudron donderdag 8 november 12 16
  • 17. Apple will continue to dominate the market for the next coming years. @jcaudron Source: Forrester March, 2012 donderdag 8 november 12 17
  • 18. Semantic Web Machine-to-machine Decentralized (machine-driven) Artificial Intelligence Web 3.0 The Internet of Things RFID & tagging Sharing, Tagging, “favoriting” Location Based Services +Tag Content Curation Bottom-up Evolution of Navigation Decentralized (user-driven) +Ask The Life Web (micro-blogging) Participative Sharing, Tagging, “favoriting”, curation, … Dynamic & Rich Experiences Web 2.0 Social Networks (Facebook, …) Interaction with others Anything, Anytime, Anyplace (mobile, …): shift of time, place and authority +Search Youtube, Flickr, … Blogs Portals Top-down Centrally owned Browse Consumption-oriented Web 1.0 Sites Static information Life Event Structure Interactive Services Monolithic Modular Atomic Closed Open @jcaudron donderdag 8 november 12 18
  • 19. Mobile as Second Screens for the World... @jcaudron donderdag 8 november 12 19
  • 20. Mobile amplifies the power of social... @jcaudron donderdag 8 november 12 20
  • 21. Mobile is driving the cloud today... @jcaudron donderdag 8 november 12 21
  • 23. Corporate Owned, Personally Enabled CoCe BYOD CoPe @jcaudron donderdag 8 november 12 23
  • 24. Social is per definition NOT mass communication and interaction It is communication and interaction of masses of niches @jcaudron donderdag 8 november 12 24
  • 25. @jcaudron BIG DATA! donderdag 8 november 12 25
  • 26. All the traditional Tweets (structured) input Check-ins Mobile Stuff The quantified self (Youtube) videos Facebook Stuff Spotify Streams Machine2Machine Sensor data (IoT) @jcaudron BIG DATA! donderdag 8 november 12 26
  • 28. Social, mobile and big data, a match made in heaven? @jcaudron donderdag 8 november 12 28
  • 29. 70.000 hours of new video on Youtube 3.000.000 FourSquare check-ins 68.000.000 apps downloaded 3 billion Google searches 985.000.000 posts on Facebook 5.184.000 Instagram pictures 145.000.000 tweets @jcaudron Unstructured Data donderdag 8 november 12 29
  • 30. oops @jcaudron BIG DATA! donderdag 8 november 12 30
  • 31. How does the social and mobile data-buzz becomes meaningful? From manual to machine? @jcaudron donderdag 8 november 12 31
  • 32. How do you get unstructured thoughts, emotions, intentions, opinions, ... of billions of people in a database? ? @jcaudron donderdag 8 november 12 32
  • 33. You can use social media and big data to predict the future of the world @jcaudron donderdag 8 november 12 33
  • 34. But can you predict the next purchase of one individual? - who’s able to work out the actual business rules? - what business people are able to use these rules to do business? @jcaudron donderdag 8 november 12 34
  • 35. Can BIG become SIMPLE enough to create BUSINESS value? @jcaudron donderdag 8 november 12 35
  • 36. Social, mobile and big data, a marriage of convenience? @jcaudron donderdag 8 november 12 36
  • 37. Maybe there is another match made in heaven? @jcaudron donderdag 8 november 12 37
  • 38. Relevant individual solutions Mobile B I G feed trends SMALL DATA add live DATA Apps + intelligence Location + Profiles + Social Recommendations @jcaudron donderdag 8 november 12 38
  • 39. Who should own big data in your company? @jcaudron donderdag 8 november 12 39
  • 40. Radio @jcaudron donderdag 8 november 12 TV Print Billboards DM Big Data Marketing & Communication Sales Big Data Ownership Service & Support HR Big Data IT PR & External Commun. R&D & Enterprise 2.0 40
  • 41. Social, mobile and Big Data, a match made in heaven? Information Management Forum jo@dearmedia.be @jcaudron donderdag 8 november 12 41