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12 building blocks of digital enterprise

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12 building blocks of digital enterprise

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Due to technology innovation and affordability in Social, Mobile, Analytics, Cloud and Internet of Things, "People to People", "People to Things" and "Things to Things” are getting connected in real time. We are now living in HYPER CONNECTED world. In this new world, there are two major disruptions taking place, which are significant and cannot be ignored. These are: "People becoming digital natives", and “Convergence of Physical & Digital Worlds”.
In future there will be four types of enterprises (1) Traditional (2) Digital Beginners (3) Digital Visionaries and (4) Digital Leaders.
The journey has to START now to become Future Proof & Future Ready.

Due to technology innovation and affordability in Social, Mobile, Analytics, Cloud and Internet of Things, "People to People", "People to Things" and "Things to Things” are getting connected in real time. We are now living in HYPER CONNECTED world. In this new world, there are two major disruptions taking place, which are significant and cannot be ignored. These are: "People becoming digital natives", and “Convergence of Physical & Digital Worlds”.
In future there will be four types of enterprises (1) Traditional (2) Digital Beginners (3) Digital Visionaries and (4) Digital Leaders.
The journey has to START now to become Future Proof & Future Ready.

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12 building blocks of digital enterprise

  1. 1. Every 60 Seconds Source: Qmee
  2. 2. PEOPLE PEOPLE PEOPLE THINGS THINGS THINGS
  3. 3. DIGITAL Natives CONVERGENCE Of Physical & Digital World HYPER CONNECTED WORLD 1 2
  4. 4. 0 1 2 3 4 5 Superior Experience Collaborative Intelligence Contextual Predictability Omni PresentLean Environment Friendly Preventive Safety & Secuirty DIGITAL ENTERPRISES ARE BUILT ON THE FOUNDATION OF SMAC++ TECHNOLOGIES Source: BT&BT
  5. 5. Customer Effort Customer Connectedness Average customer profitability Cost to Sell & Serve Employee Connectedness
  6. 6. Digital Technology Vision & Strategy Digital Technology Capabilities Digital Technology Architecture & Governance Digital Applications/ Apps Digital Infrastructure DigitalBusiness Vision&Strategy DigitalProducts& Services DigitalBusiness Processes DigitalBusiness OperatingModel DigitalBusiness Capabilities DigitalBusiness Culture DigitalBusiness Model
  7. 7. ENTERPRISES MUST Have Digital Vision Identify Digital Strategic Themes 1
  8. 8. Digital has to be the way we can tell our story, build our brand and have a relationship with our customer Adam Brotman, Chief Digital Officer, Starbucks The digital world multiplies the ways our brands can create an emotion-filled relationship with their customers.” L’Oreal EXAMPLES OF DIGITAL BUSINESS VISION 1
  9. 9. Superior Customer Experience Connected Employees Crowd Sourced Product Innovation Smarter Operations Predictable Business Pillars of Excellence ILLUSTRATIVE STRATEGIC THEMES 1
  10. 10. SENSORS EMBEDDED SOFTWARE SHORT RANGE NETWORKS PREDICTIVE ANALYTICS MOBILE ACCESS 2
  11. 11. Wind Farm at Tehachapi Pass, Califronia (Photo credit: iStock) 2
  12. 12. • SIM Card within Car • Virtual Market Place 2
  13. 13. PERSONALIZED EXPERIENCE OMNI PRESENCE RECOMMENDATIONS 2
  14. 14. #HealthAlert, involves developing a local map of cases of Dengue fever, the potentially deadly mosquito-borne illness that tends to occur in tropical regions during their rainy seasons. 20 2
  15. 15. 2
  16. 16. REAL TIME TRANSACTION (ATOM) REAL TIME FORESIGHT/INSIG HT CONNECTING WITH THINGS REAL TIME COMMUNICATION REAL TIME COLLABORATION DIGITALIZATION OF ATOMS 3
  17. 17. 1. Enter Retail Store 2. Grab Self Scanner 3. Get Discounts/ Coupons over mobile 4. Get Recommendations on Items 5. Conversation in Social Media with Friends 6. Scan & Shop the Items 7. Reach Self Service Kiosk 8. Mobile Payment with NFC 9. Exit Retail Store SMAC++ Technologies are EMBEDDED Into the Process 3 Digital Store Experience
  18. 18. Hyper Connected Organization Crowdsourcing based functions Data Driven Decisions Business Process Platforms Instrumented Operations BYOD, Social, Content Policies OUTSIDE IN PERSPECTIVE 4
  19. 19. 4
  20. 20. Wind Farm at Tehachapi Pass, Califronia (Photo credit: iStock) 4
  21. 21. 5 • Design Customer experience • Ability to offer services anywhere, anytime & any device • Crowd sourcing Innovation for products / services • Social Media based Brand & Customer Service • Insight and foresight driven decisions • Ability to build digital products & services
  22. 22. NEW ROLES NEW SKILLS NEW BEHAVIORS • Chief Digital Officer • Chief Customer Experience Officer • Chief Digital Security Officer • Digital Savvy Business Users 5 Business technology Leadership
  23. 23. Do It Yourself Data based decisions Hyper collaborative Millennial Aligned 6
  24. 24. LONG TAIL CUSTOMERS DIGITAL CHANNELS DIGITAL PRODUCTS/ SERVICES “EXPERIENCE” AS VALUE PROPOSITION FREEMIUM TO PREMIUM REVENUE STREAMS STARTUPS AS PARTNERS NEW METRICS (REDEFINE SUCCESS) 7
  25. 25. DIGITAL TECHNLOGIES MAKE ENTERPRISES FUTURE PROOF & FUTURE READY VISION 8
  26. 26. • Digital Technology Scope • Digital Technology Acquisition/ Sourcing • Investments STRATEGY 8
  27. 27. CAPABILITY TO BUILD FOR SUPPORTING DIGITAL BUSINESS STRATREGY 9
  28. 28. Connecting People & Things Release Apps in hours / days Infrastructure Provision in hours Digitalize Existing Applications Digitalize Existing Infrastructure 9
  29. 29. NEW ROLES NEW SKILLS NEW BEHAVIORS • Chief Mobile Officer • Chief Analytics Officer • Chief Data Officer • SMAC++ Specialists & Developers 9 Business technology Leadership
  30. 30.  Flexible User Experience  Omni Channel  Multiple Data Sources  Variety of Data  Unified Datawarehouse  Visual Analytics  Varied Analytics Models  Heterogeneous & Elastic Networks  Elastic Computing Power  Elastic Storage  Devices, Apps, Infrastructure Integration  Clouds Integration  Unified Security UNIFIED ARCHITECTURE DRIVERS 10
  31. 31. STRUCTURE METHODS METRICS POLICIES Governance 10
  32. 32. Social MobileAnalytics SECURITYCLOUD • Mobile Apps • Social Apps • Analytics Apps • MobileAnalytics Apps • SocialAnalytics Apps • MobileSocial Apps • MobileSocialAnalytics 11
  33. 33. ELASTIC SUPER COMPUTING ELASTIC HIGH STORAGE ELASTIC HYBRID NETWORKS DATA MACHINES / APPLIANCES SMARTER DEVICES 12
  34. 34. VSR Blog : http://vsr-blog.blogspot.com/ Twitter : http://twitter.com/VSR111 Slide Share : http://www.slideshare.net/vsr0001 LinkedIn : http://in.linkedin.com/in/vsr111 Facebook : http://www.facebook.com/VSR111 Talks : http://soundcloud.com/vsr111 Channel : http://www.youtube.com/TheVSRTV Invited Blogger by PMI Global http://blogs.pmi.org/mt- search.cgi?blog_id=1&tag=VSR&limit=20&IncludeBlogs=1

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