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Communications-Enabling Web and MobileApplicationsmoderator:     martin steinmannparticipants: cristi starasciuc, mircea c...
Introducing the Presenters    Mircea Carasel           Cristi Starasciuc   Mike Picher
When – The Market is in Transition NowInnovation is returning to the communications market   3
The Post-PBX Era is about Communications-EnablementBreaking out of the silo and bringing communications to IT applications...
eZuce Client Strategy Standards – Web - Mobile                                                   5> Library of re-usable W...
eZuce UniteTM ClientPresence based communication; to communicate easily   6> Communication makes  collaboration social> eZ...
Unite – Versatile, Flexible, Easy to UseMaking calls the easy way                                                       7 ...
Unite – Powerful FeaturesIntegrated Unified Messaging for an immersive user experience   8
Unite – Chat with Everyone and EverywhereSeamless integration of presence and chat into the communications experience   9
Unite – Group Chat Escalated to Audio BridgePersonal group chat room combined with personal audio bridge   10
Unite MediaIntegrating voice, video, screen sharing                                11> Voice, video, and screen sharing ca...
Unite Media ArchitectureUnique design combining SIP with XMPP and a contemporary media stack   12
VMware Zimbra IntegrationLibrary of re-usable components                                     13                           ...
Outlook 2010 / 2013 Integration Presence based communications                                       14 Communications ena...
Integration with Salesforce.com  Communications enablement                       15> Native integration into Salesforce ba...
Contacts and Address Book Integration Standards based contact sync                  16>How to get my corporate and private...
Contacts and Address Book IntegrationStandards based contact sync            17
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Communications-Enabling Web and Mobile Apps

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Communications-Enabling Web and Mobile Apps

  1. 1. Communications-Enabling Web and MobileApplicationsmoderator: martin steinmannparticipants: cristi starasciuc, mircea carasel, mike picherMarch 11, 2013 / Bentley University / Boston MA
  2. 2. Introducing the Presenters Mircea Carasel Cristi Starasciuc Mike Picher
  3. 3. When – The Market is in Transition NowInnovation is returning to the communications market 3
  4. 4. The Post-PBX Era is about Communications-EnablementBreaking out of the silo and bringing communications to IT applications 4> WHY: Users expect communications to come to them.> HOW: They want to communicate with voice, video, and IM on any device and with any application and without delay.> WHAT: openUC enables innovation at the client and device level.
  5. 5. eZuce Client Strategy Standards – Web - Mobile 5> Library of re-usable Web components> Packaged to integrate with different applications (Portlets, Gadgets, Zimlets, Plugins)> Consistent user experience across platforms> Media-enablement with WebRTC stuff that works together
  6. 6. eZuce UniteTM ClientPresence based communication; to communicate easily 6> Communication makes collaboration social> eZuce Unite creates an immersive user experience> Different means of communication intersect> A new kind of client
  7. 7. Unite – Versatile, Flexible, Easy to UseMaking calls the easy way 7 > Initiate a call using instant search or a keypad > Pairs with softphone or desk phone > Works in thin client remote desktop environments as it does not process audio or video directly > Allows to remote control your phone (e.g. transfer a call from your desk phone to an IM contact in your roster)
  8. 8. Unite – Powerful FeaturesIntegrated Unified Messaging for an immersive user experience 8
  9. 9. Unite – Chat with Everyone and EverywhereSeamless integration of presence and chat into the communications experience 9
  10. 10. Unite – Group Chat Escalated to Audio BridgePersonal group chat room combined with personal audio bridge 10
  11. 11. Unite MediaIntegrating voice, video, screen sharing 11> Voice, video, and screen sharing capabilities integrated with chat, presence, messaging and conferencing> Functions as a full softphone or a third-party call controller> Available for Mac, Windows and Linux> Standards compliant (SIP, XMPP)> High and robust quality based on leading codecs including Opus, VP8, H.264 and many additional narrowband and wideband voice codecs
  12. 12. Unite Media ArchitectureUnique design combining SIP with XMPP and a contemporary media stack 12
  13. 13. VMware Zimbra IntegrationLibrary of re-usable components 13 > Comprehensive integration > Re-usable HTML/CSS/JS components > Leveraging openUC REST API > Next step: WebRTC based media enablement – Video and chat in Zimbra
  14. 14. Outlook 2010 / 2013 Integration Presence based communications 14 Communications enables Outlook without Lync and without Exchange Most sophisticated Outlook productivity add-on to date Enhances employee productivity
  15. 15. Integration with Salesforce.com Communications enablement 15> Native integration into Salesforce based on the eZuce HTML5 based client> Available from Salesforce.com AppXchange> Click-to-call, call disposition, address book and contact integration> Works with Windows, Mac and Linux
  16. 16. Contacts and Address Book Integration Standards based contact sync 16>How to get my corporate and private contacts to sync with my mobile phone?> CardDav and CalDav are standards> Supported by iOS and Android and many other platforms and applications
  17. 17. Contacts and Address Book IntegrationStandards based contact sync 17

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