A brief description about our consulting group.

1. Introduction
Medical Strategies & Management Systems, LLC
info@ms2group.com www.ms2group.com
Hospital Efficiency Experts

2. Who We Are
Patient flow experts focused on best-in-breed operations
redesign, inter-departmental flow logistics and efficient
capacity management...
Hospital Efficiency Experts

3. What We Do
Identify and solve the operational and capacity constraints
that limit hospital patient flow and result in institutional
and ED crowding...
Hospital Efficiency Experts

4. Our Strategic Goal
Eliminate system inefficiencies and variability to
dramatically increase functional capacity without increasing
beds or staffing resources...
Hospital Efficiency Experts

5. Our Expertise
Process and Operations Redesign
Hospital Efficiency Experts
Hospital Change Management
Project Management and Implementation
Logistics Interfacing and Cross-Functional Integration
Assets and Resource Utilization Optimization
Hospital Capacity Management

6. What We Solve
• ED Overcrowding
• Lengthy ED Waits
• ED Patient Dissatisfaction
• Patients Leaving Before Seen
• Ambulance Diversions
• Poor Ancillary Interfaces
Hospital Efficiency Experts
• Low Discharges before noon
• Late Unit Discharges
• Late inter-unit Transfers
• Inefficient Bed Turnover Process
• Poor Tele/ICU Utilization
• Poor Perioperative Interfaces

7. Our Results
Hospital Efficiency Experts
• No ED Ambulance Diversions
• 0.3% ED Left Without Seen
• Door to Doc under 30 min
• ED LOS under 150 min
• Top Quartile ED Satisfaction
• 40%+ Discharges before noon
• 60%+ Transfers before 2PM
• 85%+ Discharges before 5P
• 18%+ More Hospital Admissions
• Multi-Millions in new revenues

8. Testimonials
Hospital Efficiency Experts
"The best use of consultant dollars I have ever spent"
COO/CNO
"The best administrative decision I have ever made"
COO
"We could not have done it without them"
ED Chair/CMO
"The model for all our future strategic initiatives"
CEO

9. What We Tackle
Hospital Efficiency Experts
Complex Patient Flow Issues
Operational Waste and Inefficiency
Poor Asset and Resource Utilization
Managerial and System Control deficiencies
Inefficient Interfacing logistics between Departments
Staff Variability and Culture Issues

10. How We Do It
Hospital Efficiency Experts
We empower your operational staff to lead the change
We facilitate Rapid Change Cycles through the Hospital
We train your Hospital teams to manage the operations
We implode Silos to implement cross-functional change
We establish institution-wide performance requirements
We create Standard Operating Procedures for all changes

11. Unique Consultancy
Hospital Efficiency Experts
Consultants are all Clinicians...Doctors, NPs, RNs
We only take a limited number of clients at a time!
We don't do "mellow"...We tackle truly complex problems!
We don't let clients fail...Top Quartile metrics or better!
Rapid time to impressive results...6-Months on average!
Our Consultants can even work clinically if needed!
One of the most Cost-Effective Consulting Teams in industry!

12. What We Leave Behind
Hospital Efficiency Experts
Highly trained internal Hospital teams able to tackle any
patient flow problem...no matter how complex.
A shared Operations Redesign Methodology simple
enough to be applied institution-wide by any team.
Best-In-Class service line performance metrics that can be
marketed and advertised to the community.
Highly scalable operational models that can generate
millions in revenue and avoid capacity expansions.

13. What Clients Have Attained
Hospital Efficiency Experts
"Top Hospital" Recognitions
"Best Places To Work" Mentions
"Magnet Accreditation" Status
Numerous "Services Performance" Awards
"Center of Excellence" Awards

14. Traditional ED
Operational Model
Backlogs
Waste
Queuing
Dissatisfaction
Lost Revenues
Long Waits
Overcrowding
ED EXAMPLE

15. Backlogs
Waste
Queuing
Dissatisfaction
Lost Revenues
Long Waits
Overcrowding
MS2 Redesign
ED EXAMPLE

16. Other Service Lines
Hospital Efficiency Experts
ED and Hospital Benchmarking
Hospital Patient Flow Computer Simulation
Clinical Research Consultation and Support
Automated Process/Workflow Management Software
Predictive Staffing Modeling Software
ED and Hospital Coding/Billing, RCM, and Debt Collection

17. Contact US
Medical Strategies & Management Systems, LLC
info@ms2group.com www.ms2group.com
Hospital Efficiency Experts