The document discusses the challenges of user experience (UX) work in government systems and the speaker's approach to navigating these challenges. The speaker takes a flexible "fly by the seat of your pants" and "fly under the radar" approach due to facing significant variation in projects and constraints from agencies. This involves doing what is called for within each project and paying attention to user experience as much as possible within constraints. The internal side of government work presents the real challenge for emphasizing user experience beyond usability.