A strategy-level presentation covering desktop computing, now and in the future. Examines alternative approaches including smartphones, user segmentation, and considering alternatives to competition.

1. Desktop of the Future:
Built on an open collaboration client solution
Ed Brill
Business Unit Executive
Worldwide Lotus Notes and
Domino Sales
1

2. Desktop market is trending towards alternatives
Business Technology
Lower cost, TCO Vista, Office 2007, VB
alternatives
Flexibility and choice
Client Middleware, Migration,
Innovative solutions Open
Web 2.0, SOA, Open source
People Process
Community centric User segmentation
collaboration
License agreements
Demographics
Infrastructure upgrade
Innovation or refresh
2

3. IBM Point of View on Desktops of the future
Capability Technology
● Personalized Dashboards
 Simplifiedreal-time work environment ●
Key indicators, attention management,
that is security-rich and designed to Intelligent processing of business data
increase the sharing of knowledge, ●
Professional communities of interest
business insight and productivity
● An inventory of composed SOA applications
 Simplified
access to information and for decision making and taking action
business applications anywhere, ●
Composed from “Services”, both line
anytime and from any device of business services (e.g. inventory,
logistics) and collaborative services (e.g.
 New desktop Solutions that are smaller, document/records management)
cost less, more secure and tap into the ●
Real-time mechanisms to receive and
collaborative power of
dispatch work across organizations or
the entire network enterprises in the entire network
●
Intelligent workflow, Immersive user
experience
3

4. A workspace where new capabilities are available
on demand, automatically linking your work together
Instant Blogs
Office
E-mail / messaging
productivity
calendar
Personal profiles
Feeds Communities
Business
information Lob Applications Activities
Bookmarks
4

5. Going from this… (today’s work environment )
“Information workers have been left to their own devices ... with little help in
determining how to perform key information tasks effectively and efficiently”
5

6. To this .. a unified, integrated, simple, security-rich workspace
that provides seamless access to collaborative capabilities,
people, and applications in context
My email
My instant
messages and
presence
My documents
My calendar
My contacts
My search
My activities
My news / feeds
My business apps
…
Extensible, connected/disconnected, web-mobile-rich client access…
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7. From document centric to SOA based Community oriented Collaboration
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8. Business circumstances drive imperatives to change
Evolving business climate
ts rs
t ed ed
all rk
e
to bu rat r at s
F a ce t h on eg eg k
ion et lm
t an g r o w bb
le at i Int r ise Int wor
s rk it a d lly p lly t
es kM
a ap luc bu oli b a n t er ba e Ne
ec oc tc Re st in ch ns o
Gl E
o
Gl alu
R
St Tig
h e Te Co
inv V
Cost Cutting Top Line Growth
1990 1995 2000 2005 2010 2013
Era of Process Optimization Era of Innovation
r t ns
il e ne ss P .0 o e
ma er v t er ine ER CR
M
bil
e
b2 at i ar y
e- S In us Mo nic w or
lie
nt e-b W
e
mu S oft up
s
Th
e
lds
/
C om cia
l sh ng o r on s
C So Ma mi W ti
ied G a 3D ula
U nif Sim
Evolving Technology enablers Ubiquitous High Speed Wireless Networking
8

9. Technology and Human Factors Driving Change
Richness of communication and content
W ritten Graphical Audio/ Video 3D
Visualization
word Presentations Podcasting Digital Photos Internet
Efficiency of delivery and reach of audience.
Pony Mail Instant W eb Portals & Social
e-mail
Express service Messaging Conferencing Dashboards Software
Evolution of tools
Pen & W ord Office Blogs/ Graphics Collaborativ
Typewriter
Paper Processing Suites W ikis tools e editors
9

10. IBM open collaboration client solution
Get started with desktop of the future, today
Client Access
Rich Clients
Task
Specific Apps Browser Portal Mobile Content Choice of supported
Feeds
Devices, networks, Thin/Rich
Applications, Collab. Services
rich thin Productivity editors
Virtual: Ericom/Win4lin/Citrix
Operating systems
Collaboration and Application services
Online/Offline
Symphony Notes Sametime LOB Apps Connections Quickr Forms
Platform Framework Business relationships
with Novell, Red Hat,
Novell, Hat,
Ubuntu, & Mac OS X
Windows Mac
Operating Systems
10

11. Single Client programming model
NSF LCD Web or Portlet Remote Portlet Rich Client
Component Component Component Component Applications
NSF Component Web/JSR 168 WSRP Your
Container Designer Container Container Container or
Container Component
 Notesplug-in  JSP/JSR 168
 Actions/db xFaces HTML/JS HTML/JS  Host Access .NET
JavaScript  Forms Viewer
design  AJAX
 ActiveX  Java
Lotus Expeditor  Composite Application
Property Broker  Middleware  Toolkit
Platform Infrastructure
Eclipse™  SWT/JFace/Workbench  Plug-ins/Features  Preferences
11

12. User Segmentation – Start with non Power Users
1% Power Users Reach MS Office apps with
Advanced Office
Win4Lin or Ericom Software
Knowledge
Workers General Office Notes for Linux + Sametime
IBM Software Focus
(Under served and Over served + Productivity Editors,
20% Users)
Symphony or Open Office
with Notes 8
Proportion of User Population
Write/migrate applications
to Linux Desktop using
Transactional Expeditor
Workstation
(Line of Business
Task Workers Applications) Use Mainsoft, Diamond Edge
or JNBridge
Access legacy applications
with Win4Lin or Ericom
Technical Software
Workstation
75%
Fixed Function Use Expeditor to write or
4% Data Entry (Devices, Kiosks) migrate existing applications
Gartner IBM and other industry vendor
definitions definitions
12

13. End User Segmentation and User Profiling leads to the
best Heterogeneous environment
Fixed Technical Transactional General Advanced Office
Function Workstation Workstation Office (Power User)
Limited use of business
Applications which drive business processes
applications
Limited office Basic office productivity Advanced office productivity
productivity
No e - mail Basic e-mail Advanced e -mail
No instant Instant messaging
messaging
Simple browser access to Internet and portals Advanced browser access to Internet
File/ Print, systems management, network access , host emulation
Leverage IBM SWG cross platform software
stack to expand into additional segments
13

14. Desktop Cost Reduction Potential
The difference the CFO will see
Lotus Desktop with Open
MS Desktop Technology Stack Standards
New
Microsoft Lotus Notes 8
$83
Outlook 2007
- Real-time Collab
Microsoft Office
Comms CAL $31 $139 - Messaging
Enterprise CALs
- Collaboration
Microsoft SMS $41
Sharepoint and Exchange
CAL - Basic Doc Man.
Microsoft - Office Productivity
Exchange CAL $67 $35 Editors (Compatible with
MS Office files and ODF)
Potential Desktop Cost
Microsoft $144 - Mobile Access (Push
SharePoint CAL $94 $75 Reduction Email)
Microsoft Office $369 - Composite Apps
-SQL Integration (DB2)
Windows Linux Options
$187 ($0 with no support) -SAP Integration
Desktop Upgrade
$50 SUSE
Windows Server $179 Redhat
CAL $29 Windows Upg,
Or Linux, or MAC
SQL Server $187 Windows Desktop
$162
CAL
70% - 90% Potential
Desktop is Approx US$1063* Saving Desktop is Approx US
RRP $194 - $323 RRP
(*excluding Enterprise CALS) Note: All prices are approximate RRP prices in US$. All MS
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prices are open select prices

15. The Difference IT Sees
Total cost of acquisition is only part of the picture, resources required for architecting,
deploying, supporting and updating each platform should be understood
MS required Products Lotus required Products
 Purchase Windows 2003 Server Licenses to Deploy AD 2003  Purchase Acquire your preferred OS Licenses for Domino Servers
 Purchase Windows Server 2003 CAL for all registered users or devices  Purchase Lotus Domino server licenses
 Purchase Windows Exchange 2007 Server Licenses  Purchase Lotus Notes CAL’s
 Purchase Windows Exchange 2007 Server CAL (Enterprise CAL)  Purchase Acquire your preferred OS Licenses for Sametime Server
 Purchase Windows Server 2003 Licenses for Exchange 2003 Servers  Purchase Acquire Lotus Quickr for Doc & Team collaboration
 Purchase Microsoft Office Communications Server 2007
 Purchase Microsoft Office Communications Server 2007 CAL (Enterprise CAL)
 Purchase Windows XP Professional or Windows Vista
 Purchase Office 2007 Professional
 Purchase Windows SQL Server (per CPU or per user)
 Purchase Windows 2003 Server Licenses for SQL Servers
 Purchase Microsoft Office SharePoint Server (MOSS) CAL
 Purchase Windows 2003 Server Licenses for MOSS Servers
 Deploy Windows Active Directory 2003 (typically 12-18 months)  Deploy Lotus Domino Servers
 Deploy Windows XP Professional or Vista Professional  Deploy Lotus Sametime Servers
 Deploy Office 2007 Professional  Deploy Lotus Notes client
 Deploy Windows Internet Explorer (with current SP)
 Deploy Windows Office Communicator
 Deploy Windows Exchange Server 2007 Architecture
 Deploy Windows SQL Server Architecture
 Deploy Microsoft Office Communications Server 2007
 Deploy Windows SharePoint Services Server
 Deploy Microsoft Office SharePoint Server
 Migrate any Public Folder like apps to Domino
 Migrate Users to Lotus Domino Architecture
 Migrate User Data to Domino
15

16. Productivity editors: Interdependencies of Microsoft Office 2007
CAL CAL
Exchange req’d
OCS req’d
Windows
Server 2007 2007 SharePoint
Services v3
Want to view all
Want to
e-mail, voicemail, Want to share
communicate and
and fax from a documents and
TIE-IN TIE-IN share information TIE-IN
single in-box? collaborate with
in real-time?
colleagues?
Want to submit a Want to enforce CAL
form to kick-off a regulatory compliance req’d
BizTalk business process? Office 2007 for documents? SharePoint
Server 200x TIE-IN Professional TIE-IN Server 2007
Plus
TIE-IN TIE-IN
CAL
req’d
Integration Services Rights Want to attempt
SQL Want access to
Management document access
corporate data to
Analysis Services Server perform analysis Services protection and
Reporting Services 2005 and reporting tasks? viewing rights?
Tie-ins to servers triggers chain reaction downstream of even more pre-reqs 16

17. Lotus Notes Advantages
Lotus Notes Microsoft Outlook
 Robust inbox management  Inbox management?
 Flexible user experience  “What-you-see-is-what-you-get!”
 Extensible platform based on open  Limited extensibility
standards  E-mail client only
 Single, unified work environment including  Reduced offline capability
productivity editors  Windows only support
 Best-of-breed offline support
 Windows, Linux, Mac support
17

18. Productivity editors: Lotus Symphony
http://symphony.lotus.com
A set of office productivity applications
Create, edit, share documents, spreadsheets,
&presentations
Can handle the majority of tasks required by end users
Support OpenDocument Format (ODF)
Support Microsoft® Office and other file formats
Available at no charge to anyone and everyone Download:
www.ibm.com/software/lotus/symphony
Web-based support and community forums
18

19. Open Document Format brings standards to
productivity tools and also allows for CHOICE
What is ODF ? Why ODF ?
XML-based open specification. Choice, lower cost, access to
Standard for document content innovation, greater control
and format. over documents and the
intellectual property contained
Developed by OASIS. Certified and therein.
approved by ISO. Adopted by
many, particularly in the Cross-platform
government and public sector. Unleashes a tremendous
Defines a set of common potential for technological
standards for openness and innovation to promote
usability. productivity and creativity.
Gives you the most choices for Reduces licensing costs.
interoperability and ensuring future Avoid being locked in to any
access to your information. particular vendor
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20. Why use Lotus Symphony or OpenOffice
It’s about Independence. Choosing a productivity suite
Independence
that leaves open choices about vendor, and platform
versus a suite that eliminates options.
It’s about Cost Assurance. It’s free, but there’s also the
Assurance
benefit of moving to a cheaper platform and not being
forced through a particular vendor’s upgrade cycle, etc.
It’s about Longevity. Choosing a format that no single
Longevity
vendor can kill or control.
It’s about Governance. A long-lived and well-supported
Governance
format enables a long and healthy document-retention
cycle.
20

21. Collaboration Services: MOSS Interdependencies
CAL
req’d CAL
req’d Want to apply policies
Want monitoring SharePoint
Rights Mgmt to protect sensitive
Enterprise
of Portal Server 2007
Services information ?
environment?
MOM 2005 Applications
Want to connect to SAP,
DBs & other enterprise
TIE-IN TIE-IN INCLUDED systems?
CAL
Office 2007 TIE-IN
req’d
Want to initiate a business
WSS v3 process flow?
Web BizTalk Server
Enterprise
Browser PRE-REQ SharePoint TIE-IN Applications
200x
Server 2007
TIE-IN CAL
Windows req’d
Mobile TIE-IN PRE-REQ
TIE-IN
PRE-REQ CAL
CAL req’d
req’d CAL
req’d Integration Services
Want anti-virus, Antigen for OCS SQL
spyware, malware SharePoint 2007 Analysis Services Server
protection? .NET
Reporting Services 2005
Framework
3.0
*IBM Internal Study: CPO Analysis, June 2006 based on Microsoft public information www.microsoft.com 21

22. Let us now look at Linux.
Why Linux and what’s driving the Linux Adoption ?
Drivers
Flexibility Reliability Security Cost Reduction Control and
& Productivity Agility
• Supported on a
• Increased • Linux is • Same OS image • Low cost
wide variety of
uptime inherently more can run on a software solutions
hardware
secure than variety of • Leading ISV’s
• Supports more • Uptime Windows hardware
users with less developing
measured in • Amazon, FedEx • Fewer distinct software on the
hardware years rather and Google have OS to support Linux OS
• Open Source & than days been using Linux • Substantial cost • IBM, PeopleSoft,
Open Standards
for years savings Novell, SAP,
• Grid and Cluster • Easier scaling
Oracle, Sybase
computing
Linux is out selling Windows on servers by a 5 to 1 margin
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23. Linux Desktop Capabilities (spinning the cube)
23

24. Client Collaboration: PSA Peugeot Citroën
Challenge
 Peugeot has ~75,000 Windows 2000 Professional clients
 To provide a lower expenses and easier
alternative for people who only need standard
functionality
 Keep Microsoft licenses within optimal range
Key Benefits
 Enabled alternative while reducing costs
 Access to existing Notes Domino applications from
any desktop (Linux, Windows) including thin clients
Solution
 IBM Lotus Notes 7 for Linux , Lotus Sametime 7.5
running on Novell SLED 10 Linux
 Started with 10 desktops, expanded to 80, and now deploying
300
 By year-end, will be growing to 3500 and by end of 2008 to
20,000
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25. Client Collaboration: Kennards Hire
Challenge
 Cost and ROI was considered a major challenge
with their existing MS Desktop and MS Office tools
 To provide a locked down desktop environment
to improve security and decrease support calls
 Ability to support older hardware
Key Benefits
 Use one desktop mail system in a
heterogeneous environment where branch staff
use Lotus on Linux (at lower cost, easy to manage
and secure locked down platform) whilst
Administration (high end computer users) are still
able to use Lotus Notes and existing applications
based on a Microsoft platform
 Ability to retain current investment in the POS
terminal style desktop machines
Solution
 IBM Lotus Notes 7 for Linux and currently testing
Notes 8
 Deployed 400 Linux desktops over their entire branch
network (90 Branches throughout Australia).
 Currently planning to test Sametime 7.5.1 for both instant
messaging between the branches and administrative
office
25

26. Client Collaboration: Town of Fort Erie
Challenge

Town of Fort Erie has about 160 users and 6
servers on Windows

Non-Standardized I/T infrastructure today

Keep I/T related costs to a minimum while
improving online service levels to all employees
and constituents
Key Benefits
 Standardize I/T infrastructure on open standards
 Enable field employees to log productive remotely
while keeping I/T costs down
 Enhance I/T services to the Museum and town
facilities
Solution
 IBM Lotus Notes 8 and Lotus Sametime 7.5 running on
Novell SLED 10 Linux and Windows. Exploring Expeditor
for building custom GPS Notes plugins
 Started with 2 desktops, expanding to 10 then to entire
organization
26

27. Linux Client Computing within IBM
Challenges
One-size model no longer fits all
Emerging countries need low
cost solutions
Growing remote and mobile
employee “connections” to
colleagues and IBM
Desire for personal device
support
Directions
Technology complexity hinders
productivity Increase flexibility through open computing
Offer more affordable solutions
Size & Scope Enable people to be more effective in meetings
450,000 End Users Worldwide Improve business through better
collaborations
70%+ are laptops
Support greater spectrum of mobile devices
20K supported smart-phone
devices Make it simple to get the job done …regardless
of computing device or location
40% work from home or customer
locations Globally Integrated Enterprise
Employees in 64 Countries
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28. Open Collaboration Client Solution Resources
For more information, or to start a PILOT, please contact:
IBM Open Client Solution Project Office, Pino Ferrari, WW SWG Linux Sales
Office: 512-249-1090 or 512-838-2130; Cell: 512-636-5190; Email: pferrari@us.ibm.com
External web page:
http://www.ibm.com/lotus/openclient
http://www.ibm.com/lotus/opencollabclientwithnovell
http://www.redhat.com/partners/partnerspotlight/ibm/lotus/
White paper – IBM point of view of desktop of the future and how to get started now
 ftp://ftp.software.ibm.com/software/lotus/lotusweb/product/domino/
DesktopOfTheFutureandGettingStartedToday.pdf
Download live DVD to experience open collaboration client without installing the
software (boot from your DVD) – Available from Novell or/and Red Hat
 https://www14.software.ibm.com/webapp/iwm/web/preLogin.do?
lang=en_US&source=sw-pprod05&S_PKG=SW-LN8betaSUSElinux
 http://rhx.redhat.com/rhx/support/article/DOC-2050
Watch a cool demo in YouTube about Linux Desktop
http://www.youtube.com/watch?v=P-qK34CzKjM
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29. Q&As
IBM open collaboration client solution
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30.  © IBM Corporation 2008. All Rights Reserved.
 The information contained in this publication is provided for informational purposes only. While efforts were made to verify the
completeness and accuracy of the information contained in this publication, it is provided AS IS without warranty of any kind, express or
implied. In addition, this information is based on IBM’s current product plans and strategy, which are subject to change by IBM without
notice. IBM shall not be responsible for any damages arising out of the use of, or otherwise related to, this publication or any other
materials. Nothing contained in this publication is intended to, nor shall have the effect of, creating any warranties or representations from
IBM or its suppliers or licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM
software.
 References in this presentation to IBM products, programs, or services do not imply that they will be available in all countries in which
IBM operates. Product release dates and/or capabilities referenced in this presentation may change at any time at IBM’s sole discretion
based on market opportunities or other factors, and are not intended to be a commitment to future product or feature availability in any
way. Nothing contained in these materials is intended to, nor shall have the effect of, stating or implying that any activities undertaken
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 All customer examples described are presented as illustrations of how those customers have used IBM products and the results they
may have achieved. Actual environmental costs and performance characteristics may vary by customer.

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trademarks of International Business Machines Corporation in the United States, other countries, or both. Unyte is a trademark of
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 Java and all Java-based trademarks are trademarks of Sun Microsystems, Inc. in the United States, other countries, or both. Microsoft
and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
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 Linux is a registered trademark of Linus Torvalds in the United States, other countries, or both. Other company, product, or service
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