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Introducing SuiteCRM June 18, 2010,[object Object]
Manage your customers or watch them disappear ,[object Object],Retain existing customers and capture new customers,[object Object],Increase value of existing customers,[object Object],Study, segment, and execute innovative strategies  ,[object Object],Drive sales through more effective target marketing,[object Object],Make better, more profitable decisions,[object Object],Maximize the value of your existing customer data,[object Object],Be proactive with customer relationships,[object Object]
Critical Challenges to CRM Success,[object Object],General CRM Challenges ,[object Object],Pipeline & Performance Reporting ,[object Object],Tracking Sales Activities and Interactions,[object Object],Customer Analytics for Innovative Segmentation and Campaigns,[object Object],Measure & Track the Effectiveness of Sales Team & Marketing Efforts,[object Object],Standard Sales Processes ,[object Object],Self-service Access to Marketing Collateral,[object Object],Mobile Access to Customer Data,[object Object],User Adoption,[object Object],Hospitality CRM Challenges,[object Object],Integrating with Folio & Other Hospitality Systems,[object Object],Not a Typical Order to Cash Process,[object Object],Complex Distribution Channel Model,[object Object],Managing National and Local Accounts Across Large portfolio,[object Object],Sales and Marketing Don’t Collaborate,[object Object],Unique Hospitality Pricing Model,[object Object],Managing Group Blocks and Events,[object Object],Not Marketing to Top Tier Accounts,[object Object]
CRM Maturity: Where are you?,[object Object],Maturity,[object Object],Time,[object Object]
Microsoft’s Vision for CRM,[object Object],Deliver an easier and more natural user experience ,[object Object],Works the way you do,[object Object],Deliver highly configurable workflow and analytics,[object Object],Works the way your business does,[object Object],Deliver a flexible platform that simplifies integration,[object Object],Works the way technology should,[object Object]
[object Object]
Over 750,000 users in more than 80 countries
Global network of software and services partners
Fast, flexible, and affordable
Full CRM suite of marketing, sales, and service
Native Office experience for rapid adoption
Multi-language with more than 25 languages
Advanced SOA / Web services architectureMicrosoft Dynamics CRM at a Glance,[object Object]
Where Microsoft Dynamics CRM Meets Hospitality!	  SuiteCRM,[object Object],Direct-to-Consumer,[object Object],B2B,[object Object],The Guest,[object Object],National, Regional & Local Accounts,[object Object]

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Introducing SuiteCRM for Hospitality

Notes de l'éditeur

  1. Preserves Data Integrity across enterpriseInitial Data Loads and Legacy Migrations are a predictable processConfigurable migrations and integrations with limited coding