Personal Information
Entreprise/Lieu de travail
São Paulo Area, Brazil Brazil
Profession
Executive Innovation & Design Leader
Site Web
ericofileno.com
À propos
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer.
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
Mots-clés
design
faberludens
prototype
ux
interaction
ixd
usability
conceptual
ucd
service design
ucd11
service
user-centered
storyboard
sketch
psychology
experiência do usuário
historia
brasil
innovation
design thinking
research
uxlx
teste
usabilidade
servicedesign
information architecture
user experience
strategic design
business design
changemaker
cultural transformation
business transformation
strategy
otherness
empathy
strategy design
ethnography
design research
cx
designthinking
inovação
marketing
mkt20br
mobile
2012
brazil
sustentability
dcu
diseo
usabilidad
software
postgraduate
userexperience
mediao
wud
card sorting
user centered design
wireframe
emocional
Tout plus