Personal Information
Entreprise/Lieu de travail
São Paulo Area, Brazil Brazil
Profession
Executive Innovation & Design Leader
Site Web
ericofileno.com
À propos
Strategic Designer, Service Innovation Leader, UX Global Shaper, Startup Mentor & Design Thinking Pioneer.
I have been designing software, websites, appliances, devices, and services that are used by millions of people every day around the world. I have been working with user research, design thinking, UX strategy, service design and interaction design for global brands since 1995.
In the early 2000s, I was the pioneer for igniting Service Design, UX and Interaction Design movements in Brazil.
Mots-clés
design
faberludens
prototype
ux
interaction
ixd
usability
conceptual
ucd
ucd11
service
user-centered
storyboard
sketch
psychology
experiência do usuário
historia
brasil
innovation
service design
design thinking
research
uxlx
teste
usabilidade
servicedesign
information architecture
user experience
otherness
empathy
strategy design
ethnography
design research
cx
designthinking
inovação
marketing
mkt20br
mobile
2012
brazil
sustentability
dcu
diseo
usabilidad
software
postgraduate
userexperience
mediao
wud
card sorting
user centered design
wireframe
emocional
Tout plus
- Présentations
- Documents
- Infographies
ConsumerLab Generation Z
Ericsson Slides
•
il y a 11 ans
The Simplicity Imperative
Sophia Voychehovski
•
il y a 10 ans
UX Week Design Chicanery Presentation
Jason Kunesh
•
il y a 10 ans
Make Things Be Good - 5 Patterns from the work of Richard Saul Wurman - UX Week 2013
Dan Klyn
•
il y a 10 ans
book // Fab Lab: A Vanguarda da Nova Revolução Industrial (Fabien Eychenne + Heloisa Neves)
Heloisa Neves
•
il y a 10 ans
Brand Services – A user centric marketing tool
Christian Vatter
•
il y a 10 ans
on Service Design
Patrick Quattlebaum
•
il y a 11 ans
Service Storming and Dragon Lines
Jamin Hegeman
•
il y a 11 ans
Mapping Experiences and Orchestrating Touchpoints | Chris Risdon & Patrick Quattlebaum | UX Week 2012
Adaptive Path
•
il y a 11 ans
Designing Human-Centered Services
HumanCentered
•
il y a 14 ans
Seeing Tomorrows Services: A Panel on Service Design
brandonschauer
•
il y a 15 ans
Would you like service design with that? Presented by Suze Ingram at Web Directions South
suzeingram
•
il y a 14 ans
Designing Services
Nick Marsh
•
il y a 16 ans
Designing the Intangible: an Introduction to Service Design
Jennifer Bove
•
il y a 15 ans
Mapping the Journey – Experience Beyond the Screen
Jamin Hegeman
•
il y a 11 ans
Mapping the Experience
UIEpreviews
•
il y a 11 ans
From Products to Services: A Service Design Crash Course
Jamin Hegeman
•
il y a 13 ans
Fab Labs overview
Fing
•
il y a 11 ans
Storytelling: finding UX moments that count
Amber
•
il y a 11 ans
World trends in service design – institute of design warsaw 2011
Stefan Moritz
•
il y a 12 ans