2. What is the trainer’s role The role of trainer in a flexible learning environment: face-to-face delivery on and off the job facilitation individual coaching/mentoring online facilitation the facilitation of self-paced learning materials formative and summative assessing.
3. Why Adults Learn? To keep up with the growing competition. To acquire new skills. We learn As part of job training. For self-improvement. For financial growth and benefits.
4. What are learners-learning is lifelong process Informal ? formal learning-Skills knowledge and attitude, third party, measurable outcome what formal and informal learning have participants engaged in?
5. Who is the Adult Learner? An adult learner is a socially accepted person who is involved in any learning process. Learning process can be any type of formal education, informal education or corporate-sponsored education.
6. What is Adult Learning Theory Malcolm Knowles (1978, 1990) is the theorist who brought the concept of adult learning to the fore.He determined the principles of androgogy.
12. Experiential Learning Rita works as a front office executive in a mobile store. She has to attend a training program where she will be taught how to handle customers. Two of the participants are asked to volunteer to role-play, one as front office executive and the other as a customer. Scenario 2 1 I bought a cell phone two weeks back, but it gets switched off after every half-an-hour. Can you tell me what is the problem with this cell phone? Hello Sir, hello madam. How can I help you? 3 I think the battery has some problem. Sir we will replace the battery of the cell phone. 4 Thanks a lot! 5 You are welcome sir.
13. Successful training Learners learn more if they are enjoying it and they learn more !! The way trainers and learners relate to one another depends on: the type of content being delivered the training methods used the delivery mode of the course learner characteristics and learning styles learning goals and objectives.
14. Know the learning styles of individuals Visual Auditory Kinaesthetic Incorporate practical tasks wherever possible Use collaborative learning strategies such as group activities and pair work Integrate learning activities using a range of different media, such as audio tapes, images, photographs, video, television (eg documentaries, etc), the whiteboard, print-based resources (eg text books), the Internet and multimedia (computer-based media).
15. Create a an inclusive learning environment Promote tolerance, respect and collaboration. learners from non-English speaking backgrounds learners with non-Western cultural or religious beliefs learners with a disability learning groups of mixed age, gender and race.
16. Inclusive learning culture Strategy 1 - Establish ground rules for participation and behaviour-develop an agreed code of practice or rules Strategy 2 - Encourage learners to express themselves-Encourage all learners to express their opinions Strategy 3 - Model a positive attitude towards difference-Model a positive attitude towards difference. Strategy 4 - Use multi-sensory learning materials-creating a flexible, tolerant, active and multi-sensory learning environment.
17. Delivery Modes and Methods Satisfy: Engage: Encourage: Be meaningful: Be inclusive: Enhance:
19. What ethical standards should trainers and assessors be aware of? “A system of moral principles, by which human actions and proposals may be judged good or bad or right or wrong.“ Personal ethics Organisational ethics Systemic ethics Refer-code of practice for assessors (IBSA) handout
