2. Finding information on large websites...
◦ It is difficult (information overload, ambiguity of links)
E.g. on Regione Lombardia portal (www.regione.lombardia.it): law
for technological aids to disabled people
◦ It takes too much clicks (and so too much time)
◦ Organizing information effectively, according to traditional
principles of web design is a too complex (impossible?) task
◦ Users tend to use search (e.g. Google) why using it just as a
secondary alternative when navigation fails?
Student: Luigi Spagnolo (673688) 2 of 18
