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The Digital Revolution:
A Look Through the Marketer’s Lens
April 2012

STATE OF THE MEDIA: U.S. Digital Consumer Report Q3-Q4, 2011
Contents
EXECUTIVE SUMMARY	

3

DIGITAL REVOLUTION	

4

AN IN-DEPTH LOOK AT THE U.S. DIGITAL CONSUMER	

5

PLATFORMS FOR DIGITAL ACCESS	

6

CROSS-PLATFORM VIDEO ENGAGEMENT	

7

DIGITAL DIVERSITY	

8

A BREAKDOWN OF DIGITAL TIME BY DEVICE	

9

1 SCREEN, 2 SCREENS, BIG SCREENS, SMALL SCREENS	

10

SOCIAL NETWORKING BY DEVICE	

11

TO THINK IT IS TO BLOG IT	

12

MARKETING TO THE DIGITAL CONSUMER	

13

THE INCREASING POWER OF MOBILE COMMERCE	

14

THE IN-HOME STREAMING EXPERIENCE	

15

DAILY VIDEO VIEWING AROUND THE WORLD	

16

THE GLOBAL ONLINE PERSPECTIVE	

17

SOURCES	18
2
EXECUTIVE SUMMARY
Over the past ten years, the digital revolution has accelerated at an eye-opening pace. There are more platform choices than ever before, and Americans are consuming
more content on more devices—often simultaneously. 274 million Americans now have Internet access—more than double the number with Internet access in 2000.
Consumers have developed an insatiable appetite for social content, spending 81 billion minutes interacting with social networks and blogs in 2011. Apps have become
all the rage, consuming 64 percent of consumers’ time on mobile devices. And multi-tasking has been taken to new levels, with 42 percent of tablet owners using them
daily while watching television.
With so many device choices and increased consumption levels, marketers and advertisers alike are faced with more complex decisions when it comes to maximizing
their sales and advertising ROI. Determining the devices consumers are using, how receptive they are to ads, types of ads that resonate, and trust in advertising among
online consumers are top of mind questions for today’s marketers. This report takes an in-depth look at the U.S. digital consumer and aims to answer the relevant
questions marketers and advertisers need to know in order to succeed in today’s complex digital world.

3
DIGITAL
REVOLUTION

LAST

274 MILLION AMERICANS HAVE INTERNET ACCESS
MORE THAN DOUBLE THE NUMBER WITH INTERNET ACCESS IN 2000

81 BILLION MINUTES SPENT ON SOCIAL NETWORKS/BLOGS
64%OF MOBILE PHONE TIME IS SPENT ON APPS
42% OF TABLET OWNERS USE THEM DAILY WHILE WATCHING TV

THE

NUMBER OF LAPTOPS SURPASSES DESKTOPS WITHIN TV HOMES

10

YEARS

132.2 MILLION

2011

2009

SOCIAL NETWORKS/BLOGS BECOME
TOP ONLINE DESTINATION
Accounted for 9.2% of Internet time.
Passed former top category, Email.

2008
2000

AMERICANS HAD
INTERNET ACCESS
DVD OVERTAKES
VHS AS PREDOMINANT
HOME VIDEO FORMAT

2007
2002

DVD represented 2/3 of all units sold

6.6 BILLION MINUTES SPENT ON
MEMBER COMMUNITY SITES

(NOW KNOWN AS SOCIAL NETWORKS/BLOGS)

Source: Nielsen

4

Top Member Community was MSN Spaces
(2 million unique U.S. visitors)

2006
2005

Americans averaged 1 hour, 50
minutes watching video online
11 million Americans watched
video on their mobile phones

30

NEARLY
MILLION
AMERICANS ACCESSED
THE MOBILE WEB

3.2% OF MOBILE SUBSCRIBERS
OWNED A SMARTPHONE

DEBUT OF BLU-RAY
Discs offer increased storage capacity,
high definition video and audio
TV VIEWERS
49%
51%

73%

23%
23%
21%
20%
14%
16%
13%
6%

MALE
FEMALE
2 - 17
18 - 34
35 - 49
50 - 64
65+
HISPANIC
WHITE
BLACK, AFRICAN-AMERICAN
ASIAN OR PACIFIC ISLANDER

ONLINE VIDEO VIEWERS
47%
53%

78%

14%
27%
28%
22%
10%
12%
11%
3%

MALE
FEMALE
2 - 17
18 - 34
35 - 49
50 - 64
65+
HISPANIC
WHITE
BLACK, AFRICAN-AMERICAN
ASIAN OR PACIFIC ISLANDER

SOCIAL NETWORK/BLOG VISITORS
46%
54%

79%

13%
27%
28%
22%
9%
12%
10%
3%

MALE
FEMALE
2 - 17
18 - 34
35 - 49
50 - 64
65+
HISPANIC
WHITE
BLACK, AFRICAN-AMERICAN
ASIAN OR PACIFIC ISLANDER

Audience Composition %
Read as: Forty-nine percent of U.S. TV viewers are male
Source: Nielsen

5

AN IN-DEPTH
LOOK AT THE U.S.
DIGITAL CONSUMER
TABLETS ARE THE ONLY
DIGITAL CATEGORY
WHERE MALES MAKE
UP THE MAJORITY

TABLET OWNERS

MALE
FEMALE
13 - 17
18 - 34
35 - 49
50 - 64
65+
HISPANIC
WHITE
BLACK, AFRICAN-AMERICAN
ASIAN OR PACIFIC ISLANDER

53%
47%

11%

7%

33%
29%
21%

15%

60%

11%
9%

SMARTPHONE OWNERS
MALE
FEMALE
13 - 17
18 - 34
35 - 49
50 - 64
65+
HISPANIC
WHITE
BLACK, AFRICAN-AMERICAN
ASIAN OR PACIFIC ISLANDER

6%

6%

50%
50%
39%
30%
20%
17%

61%

12%
6%

Audience Composition %
Read as: Fifty-three percent of U.S. tablet owners are male
PLATFORMS FOR
DIGITAL ACCESS

274.2

Consumers have more choices than ever for accessing their digital content.
As more devices become increasingly connected, the ability to access the
same pictures, videos or music files across multiple devices has become
a valuable feature.

117.6

12
9

MILLION AMERICANS
HAVE INTERNET
ACCESS

169.6

MILLION
MOBILE INTERNET
VISITORS

165.9
MILLION PEOPLE
WATCHED VIDEO
ON A COMPUTER

MILLION VISITORS TO
SOCIAL NETWORKS/BLOGS

3

5PM
6

APP USAGE
AMONG
ADULTS PEAKS

70%

44%

76.6

OF U.S. MOBILE
SUBSCRIBERS OWN
A SMARTPHONE

MILLION
TV HOMES ARE
HD CAPABLE (67%)

TIME SPENT USING TABLETS AT HOME
(30% OF TIME SPENT ON-THE-GO)
CONTENT ACCESSED DAILY:
NEWS

34%

SPORTS

31%
6

MILLION TV
HOMES HAVE
DIGITAL CABLE
(51%)

(% OF TABLET OWNERS)

39%

Source: Nielsen

58.6

BOOKS

47.4
MILLION
TV HOMES
HAVE A DVR (41%)

35.9

MILLION TV HOMES HAVE
4 OR MORE TV SETS (31%)
CROSS-PLATFORM
VIDEO ENGAGEMENT

MONTHLY TIME
SPENT IN
HOURS:MINUTES

ASIAN

RACE/
ETHNICITY

With an array of online video content to choose from, consumers increased
their monthly online video time in 3Q 2011 by 7 percent from the same
period last year.
WHITE

5:47
9:28
95:55

Watching Traditional TV

3:37
3:52
142:05

Watching Video on Internet
Mobile Subscribers Watching Video on a Mobile Phone

116:46
2:24
N/A

2-11

109:15
4:25
6:30
12-17

35-49
50-64

MONTHLY TIME
SPENT IN
HOURS:MINUTES

AGE

Source: Nielsen

7

65+

178:29
3:22
2:53
1:48 2:35

203:50

MONTHLY TIME SPENT IN HOURS:MINUTES—
PER USER 2+ OF EACH MEDIUM
Q3 11

WATCHING TV IN THE HOME
WATCHING VIDEO ON INTERNET

2+

6:29
125:48

205:56

143:22
4:35
3:19

25-34

4:20

5:30
6:11

113:46
7:33
125:55
5:25
6:30
4:20

18-24

HISPANIC

AFRICANAMERICAN

4:20 4:31
146:45

MOBILE SUBSCRIBERS WATCHING
VIDEO ON A MOBILE PHONE

1 4 6:4 5
4 :3 1
4 :2 0

% Diff YOY
0.9%
7.1%
0%
DIGITAL DIVERSITY
A look at digital across four distinct groups of U.S. consumers in October 2011

The YBF—Social Network with the highest
concentration of this demo
Reed Between the Lines (BET)—Top
Primetime Cable Program

812 million total video streams
35.4 million total video streams
29% downloaded games on their mobile phone
62% visited Facebook
ASIAN

FEMALES 12-17

57% accessed their mobile phone’s Web browser
Spent 106.9 million minutes watching video online

Spent 2.4 billion minutes watching video online

AFRICANAMERICAN

FEMALES 25-54

Top Gaming App by Total Minutes: Words with Friends
(211.8 million minutes)

20% accessed their mobile phone’s Web browser
Spent 3.2 billion minutes watching video online

34% more likely than average to visit LinkedIn
NCIS (CBS)—Top Primetime
Broadcast Program

13.6 million total video streams

164.2 million total video streams

Spent 2.2 billion minutes watching video online

69% own a smartphone
63% more likely than average to visit Myspace.com
46% download apps on their mobile phone
Source: Nielsen

8

HISPANIC

MALES 18-34

WHITE

MALES 55+
A BREAKDOWN OF
DIGITAL TIME BY DEVICE

Other Apps

55.8%
SHARE OF MOBILE
PHONE TIME BY

Text
Messaging

FUNCTION

Camera

1.1%

Music/Video Apps

13.4%
Browser

2.3%

11.1%
Dialer

Email/IM

5.4%

5.3%

Hulu

VEVO

6.9%

3.0%

During October 2011, YouTube was the top destination for online video
content, accounting for nearly half (45%) of Americans’ total streaming
time, while Social Networks/Blogs garnered the most Internet time
overall. The majority of mobile phone time was consumed by app usage
with Social Networking apps accounting for the nearly 6 percent of
mobile time.

Social Networking Apps

5.5%

AOL Media
Network CBS
1.3%
Entertainment
Websites 1.3%

Social Networks/Blogs

21.3%

Online Games

7.7%

E-mail

Netflix

6.5%

10.7%
SHARE OF ONLINE
VIDEO TIME BY

SHARE OF INTERNET
TIME BY

BRAND

CATEGORY
YouTube

Other
Source: Nielsen

9

32.2%

44.7%

Other

56.5%

Videos/Movies

4.3%

Portals

3.8%
1 SCREEN,
2 SCREENS,
BIG SCREENS,
SMALL SCREENS
More and more, consumers are multi-tasking across their
various screens. Fifty-seven percent of smartphone and tablet
owners checked email while watching a TV program—their top
activity—and 44 percent visited a social networking site.
Advertisers wondering if consumers might miss their message
should note that 19 percent of smartphone and tablet owners
searched for product information and 16 percent looked up
coupons or deals while the television was on.

TOP WEBSITES VISITED WHILE WATCHING TV

1. Facebook
2. YouTube
3. Zynga
4. Google Search
5. Yahoo! Mail

Source: Nielsen

10

6. Craigslist
7. eBay
8. Electronic Arts (EA) Online
9. MSN/WindowsLive/Bing
10. Yahoo! Homepage

WHAT ARE TABLET AND SMARTPHONE
OWNERS DOING WHILE WATCHING TV?

57%EMAIL
CHECKED
44% UNRELATED INFO
SURFED FOR
44% NETWORKING SITE
VISITED SOCIAL

DURING
PROGRAM

59%EMAIL
CHECKED
44% UNRELATED INFO
SURFED FOR
44% NETWORKING SITE
VISITED SOCIAL

DURING
COMMERCIAL

45%
USED A DOWNLOADED APPLICATION
34%SPORT SCORES
CHECKED
29% INFORMATION RELATED TO THE TV
LOOKED UP
PROGRAM I WAS WATCHING

19% PRODUCT INFORMATION FOR AN AD I SAW
LOOKED UP
16% COUPONS OR DEALS RELATED TO
LOOKED UP
AN ADVERTISEMENT I SAW ON TV
SOCIAL NETWORKING
BY DEVICE

METHODS USED TO ACCESS SOCIAL NETWORKING
BY AGE

METHODS USED TO ACCESS SOCIAL NETWORKING
BY GENDER

35-54

55+

58.8%

36.3%

12.6%

eReader

2.9%

1.4%

0.6%

iPad

While nearly all social media users (97%) access social networking sites
from their computers, NM Incite, a Nielsen McKinsey company, found
that females are more likely than men to read social media content from
their eReaders and men are more likely than women to access their
social content from an Internet-enabled TV or gaming console.

18-34

4.5%

2.9%

2.4%

95.7%

97.0%

97.0%

Internet-enabled TV

3.9%

1.2%

1.0%

Gaming Console

5.3%

2.9%

0.2%

Handheld Music
Player

2.4%

1.1%

n/a

1.0%

0.7%

1.3

Mobile Phone

Computer

34.4%
0.8%
3.4%
96.4%
2.9%
3.6%
0.8%
1.1%
Source: NM Incite

11

Mobile Phone
eReader
iPad
Computer
Internet-enabled TV
Gaming Console
Handheld Music Player
Other

38.5%
2.3%
3.1%
96.8%
1.2%
2.3%
1.5%
0.8%

Other
TO THINK IT
IS TO BLOG IT

SHARE OF SOCIAL MEDIA BUZZ AMONG SELECT
OVER-THE-TOP VIDEO DEVICES
(3Q 2011)

READ AS: During 3Q 2011, Apple TV accounted for 29.3 percent of buzz mentions among the
select group of over-the-top devices

By the end of 2011, NM Incite, a Nielsen/McKinsey company, tracked over 181
million blogs around the world, up from 36 million in 2006. Three of the top
ten social networks in the U.S. during October were true blogs (Blogger,
WordPress.com, Tumblr), with a combined 80 million unique visitors. Among
the top social networks, Tumblr has shown the strongest growth in visitors,
more than doubling its audience from last year.

Apple TV

29.3%

Emerging Social Network: Pinterest
• 4.5 million unique U.S. visitors during Oct 2011 – 37 times its size at
the beginning of 2011
• Consumers ages 25-34 – most likely out of all age groups to view pages
on Pinterest
• 92 percent of Pinterest’s audience also visited a Mass Merchandiser site
during Oct 2011

7.6%
MeeGo

Oct-06
35,771,454

Oct -07
61,353,334

Source: Nielsen and NM Incite

12

Google TV

14.7%

TOP 10 U.S. SOCIAL NETWORKS/BLOGS BY UNIQUE AUDIENCE
(Oct 2011, Home & Work Computers)

139.1M

Oct -10
148,452,047

Facebook

6%

46.3M

Blogger

4%

26.0M

Twitter.com

41%

20.4M

WordPress.com

13%

19.3M

LinkedIn

63%

13.8M

Tumblr

128%

13.4M
9.5M
7.6M
7.0M

Myspace.com
Google+
Wikia
Squidoo

-63%
N/A
28%
14%

YOY % Change

Oct -08
78,703,197

13.2%

UNIQUE VISITORS

Oct -09
127,035,018

35.3%

Boxee

NUMBER OF BLOGS TRACKED BY NM INCITE
Oct -11
173,000,000

Roku
MARKETING TO THE
DIGITAL CONSUMER
WHEN VIEWING ADS
ON THEIR DEVICE:
TABLET
OWNERS

SMARTPHONE
OWNERS

24%

46%
36%

ADS
ON TV

FEMALE 45%
MALE 47%

52%

TV PROGRAM
PRODUCT
PLACEMENTS
FEMALE 35%
MALE 37%

BRANDED
WEBSITES

11%

Clicked on ad to view
the full ad or product offering

FEMALE 39%
MALE 34%

Made a purchase through their computer

23%

20%

TRUST IN ADVERTISING
AMONG ONLINE
CONSUMERS

Searched for more info about the business

21%

11%
7%

AMONG MOBILE
CONNECTED
DEVICE OWNERS:
33%

find ads that offer custom information
based on their location useful

26%

are more likely to look at ads if they
have an interesting video

20% enjoy ads that have interactive features
13

ONLINE
VIDEO ADS
FEMALE 34%
MALE 30%

32%

% Who Trust

Used or requested a coupon
through the ad

13%

36%

ADS SERVED
IN SEARCH
ENGINE RESULTS

FEMALE 52%
MALE 51%

ADS ON
SOCIAL
NETWORKS

TEXT (SMS)
ADS ON
MOBILE PHONES

FEMALE 29%
MALE 22%

26%

FEMALE 36%
MALE 28%

DISPLAY ADS
(VIDEO OR BANNER)
ON MOBILE DEVICES
FEMALE 31%
MALE 23%

27%

ONLINE
BANNER ADS

32%

FEMALE 34%
MALE 24%

29%
Source: Nielsen
MOBILE SHOPPING ACTIVITIES IN THE
PAST 30 DAYS
(% OF MOBILE SHOPPERS)
Comparing prices online
while shopping in a store

38%

Browsing products through
websites or apps

38%

Reading online reviews
of products

32%

Searching for/using
online coupons
Purchasing products

24%
22%

Scanning a barcode for
price/product information

22%

Using location-based services
to find a retail location

18%

Placing a bid through an
online auction

15%
Purchasing tickets to events
12%
Purchasing music or video content
10%
Paying for goods or services at point of sale 9%

THE INCREASING
POWER OF MOBILE
COMMERCE
Mobile is transforming into a powerful commerce tool, facilitating
consumer transactions and access to real-time information and deals.
Twenty-nine percent of smartphone owners use their phone for
shopping-related activities and more than half of mobile users are repeat
visitors to daily deal sites. The Groupon app is the 10th most popular app
on the iOS platform and ranks 22nd on Android devices.

UNIQUE AUDIENCE FOR
DAILY DEAL APPS (OCT 2011)

4.8

Groupon

Visits per person: 11
LivingSocial

1.2

Visits per person: 7
Source: Nielsen

27% of male and
22% of female online
consumers would use their mobile
phones to make payments
in restaurants

14

or shops if they could

in millions

Android
iOS

6.1
Visits per person: 6

2.4
Visits per person: 4
THE IN-HOME STREAMING
EXPERIENCE
The home entertainment landscape is becoming increasingly complex
as consumers are presented with a greater variety of ways to consume
content, especially with the addition of digital streaming and movie
downloads via the Internet.

FEMALES

AUDIENCE COMPOSITION %
FROM HOME COMPUTERS
43
41

Male
Female
2 - 17

18

9

18 - 34
35 - 49
13

50 - 64
65+

4

Hispanic
White
Black or AfricanAmerican
Asian or Pacific
Islander

(% OF CONSUMERS)
Source: Nielsen

15

HISPANICS

57
59

ARE MUCH MORE LIKELY
TO WATCH VIDEO ON

40

NETFLIX

THAN ON HULU

23

ASIANS

NETFLIX
HULU

16
76
79

10
11

PAID TO DOWNLOAD
A MOVIE OR TV SHOW
FROM THE INTERNET

64%

ACCOUNT FOR
OF TOTAL TIME SPENT
WATCHING VIDEO CONTENT ON NETFLIX AND HULU

11
11

3
3

26
26

31

33%

OF CONSUMERS STREAMED A MOVIE
OR TV SHOW FROM THE INTERNET
THROUGH A SUBSCRIPTION SERVICE
LIKE NETFLIX OR HULU PLUS

STREAM MORE VIDEOS ON

HULU

THAN ON NETFLIX

HULU
BACHELOR'S OR
POST-GRAD DEGREE
VIEWERS ARE MORE LIKELY

TO HAVE A

18%
downloaded
to rent

THAN NETFLIX VIEWERS

14%
downloaded
to own

MORE THAN A THIRD

OF HULU'S AUDIENCE IS OVER THE AGE OF 50
%

Online Consumers

Who Watch Video

On Device Daily

Mobile Phone

In-Home Video Game System
INDEX V. GLOBAL AVERAGE

Handheld Multimedia Device
Tablet Device

Index reads as: During 3Q 2011, online consumers in Asia Pacific were 46 percent
more likely than the average global consumer to watch video on their mobile phone daily.

EUROPE
15%
54

6%

4%
50

13%

8%

6%

10%

6%

6%

91

75

86

6%

100

86

29%
104

MIDDLE EAST,
AFRICA, PAKISTAN
37%

8%

11%

LATIN AMERICA

118

71

GLOBAL

43

NORTH AMERICA
20%

Nielsen’s survey of more than 25,000 online respondents from 56 countries
around the world reveals consumers’ multi-screen video habits.

28%

3%

55

DAILY VIDEO VIEWING
AROUND THE WORLD

ASIA PACIFIC

12%

11%

9%

109

138

129

41%

Source: Nielsen

16

146

15%

9%

9%

136

132

113

129
THE GLOBAL
ONLINE
PERSPECTIVE

1

#

GERMANY

1

#

GOOGLE

1

#

GOOGLE

Facebook
YouTube
eBay
Microsoft
Amazon
MSN/WindowsLive/Bing
Wikipedia
T-Online
Web.de

17

GOOGLE

2
3
4
5
6
7
8
9
10

MSN/WindowsLive/Bing
Facebook
UOL
YouTube
Microsoft
Terra
Globo.com
Orkut
Yahoo!

1

#

GOOGLE

FRANCE
2
3
4
5
6
7
8
9
10

2
3
4
5
6
7
8
9
10

Facebook
MSN/WindowsLive/Bing
Microsoft
YouTube
Orange
Wikipedia
Free
PagesJaunes
Yahoo!

1

#

GOOGLE

US
2 Facebook

1

#

Facebook
YouTube
MSN/WindowsLive/Bing
Microsoft
Bluewin
Wikipedia
Apple
Local.ch
search.ch

GOOGLE

3
4
5
6
7
8
9
10

Yahoo!
MSN/WindowsLive/Bing
YouTube
Microsoft
AOL Media Network
Wikipedia
Apple
Ask Search Network

YOUTUBE is a top ten
online destination in all
of the countries

BRAZIL

sites, FC2 and Ameba, are among the top 10 most-visited overall)

YouTube
MSN/WindowsLive/Bing
Virgilio
Libero
Microsoft
Yahoo!
Wikipedia
Blogger

Source: Nielsen

#

FACEBOOK is among the top three sites in every
country except Japan (the country's top two social networking

ITALY
2 Facebook
3
4
5
6
7
8
9
10

GOOGLE

1

TOP 10 WEB BRANDS BY UNIQUE
AUDIENCE (Oct 2011, Home & Work Computers )
2
3
4
5
6
7
8
9
10

SWITZERLAND

1

#

AUSTRALIA
2 Facebook
3
4
5
6
7
8
9
10

NineMSN/MSN
YouTube
Microsoft
Yahoo!7
Wikipedia
Apple
eBay
Blogger

UK
2
3
4
5
6
7
8
9
10

1

#

GOOGLE

Facebook
MSN/WindowsLive/Bing
BBC
YouTube
Yahoo!
Amazon
eBay
Microsoft
Wikipedia

1

#

YAHOO!

GOOGLE

JAPAN
2
3
4
5
6
7
8
9
10

Google
FC2
YouTube
Rakuten
Wikipedia
Microsoft
goo
Ameba
Amazon

SPAIN
2
3
4
5
6
7
8
9
10

MSN/WindowsLive/Bing
Facebook
YouTube
Microsoft
Blogger
Yahoo!
Wikipedia
Elmundo.es
WordPress.com

GOOGLE is the top Web brand
in each country except Japan
SOURCES

8

Originally Issued as State of the Media: U.S. Digital Consumer Report
Q3-Q4, 2011 in March 2012

4

5

6

7
18

•
•
•
•
•
•

2000: NetView (Home & Work), Jan 2000
2002: VideoScan, 2002
2005: NetView (Home & Work), Oct 2005
2006: Mobile Insights, 3Q 2006
2007: Mobile Insights, Jan 2007
2008: VideoCensus (Home & Work), Jan 2008
Mobile Media Marketplace, 3Q 2008
• 2009: NetView (Home & Work), May 2009
“The Switch from Analog to Digital TV,” Nov 2009
• 2011: NetView (Total), Oct 2011
Smartphone Analytics, Oct 2011
Mobile Connected Device Report, 3Q 2011
NPOWER (NPM Sample), Aug 2011
•
•
•
•
•

TV Viewers: National UEs and MarketBreaks 2012
Online Video Viewers: VideoCensus (Total), Oct 2011
Social Network/Blog Visitors: NetView (Total), Oct 2011
Tablet Owners: Mobile Insights, 3Q 2011
Smartphone Owners: Mobile Insights, 3Q 2011

Mobile
• Mobile Internet Visitors: Mobile Insights, 3Q 2011
• Smartphone Penetration: Mobile Insights, Oct 2011
• Peak App Usage: Smartphone Analytics (Android), Oct 2011
Internet
• Internet Access and Social Network/Blog Visitors: NetView (Total),
Oct 2011
• Video Viewers: VideoCensus (Total), Oct 2011
TV
• National Media Related UEs, Nov 2011
• Cross-Platform Report 3Q 2011.

9
10
11
12
13
14
15
16
17

• Online Video Streams and Total Minutes: VideoCensus (Total),
Oct 2011
• Social Networking: NetView (Total), Oct 2011
• TV Programs: NPOWER, Oct 2011, Live+SD. Excludes Breakouts,
specials, Sports, programs less than 5 minutes in duration and
programs with less than three telecasts
• Mobile Phone: Smartphone Analytics, Oct 2011
• Online Video: VideoCensus (Total), Oct 2011
• Internet: NetView (Total), Oct 2011
• Activities while watching TV: Mobile Connected Device Report,
3Q 2011
• Top sites visited while watching TV: NPOWER (Cross-Platform
Homes), Oct 2011
• NM Incite, State of Social Media Survey, April 2011
• Top U.S. Social Networks/Blogs and Pinterest: NetView
(Home & Work), Oct 2011
• Blog trend: NM Incite, Oct 2006-2011
• Over-the-Top device buzz: NM Incite, 3Q 2011
• Trust in Advertising: Nielsen Global Survey, 3Q 2011
• Among smartphone, tablet and connected mobile device owners:
Mobile Connected Device Report, 3Q 2011
• Mobile Shopping Activities: Mobile Insights, Oct 2011
• Daily Deal Apps: Smartphone Analytics, Oct 2011
• Mobile Payments (red circle): Nielsen Global Survey, 3Q 2011 (U.S.)
• Netflix/Hulu: VideoCensus (Home), Oct 2011
• Downloading and streaming behaviors: New Media Tracking, Jan 2012
• Nielsen Global Survey, 3Q 2011

• Nielsen NetView (Home & Work), Oct 2011
ABOUT NIELSEN
Nielsen Holdings N.V. (NYSE: NLSN) is a global information and measurement company with leading market positions in marketing and consumer
information, television and other media measurement, online intelligence, mobile measurement, trade shows and related properties. Nielsen has a
presence in approximately 100 countries, with headquarters in New York, USA and Diemen, the Netherlands. For more information, visit www.nielsen.com.

19
Copyright © 2012 The Nielsen Company. All rights reserved. Nielsen and the Nielsen logo are trademarks or registered trademarks of CZT/
ACN Trademarks, L.L.C. Other product and service names are trademarks or registered trademarks of their respective companies. 12/4377

20

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The Digital Revolution: A Look Throu gh the Marketer’s Lens

  • 1. The Digital Revolution: A Look Through the Marketer’s Lens April 2012 STATE OF THE MEDIA: U.S. Digital Consumer Report Q3-Q4, 2011
  • 2. Contents EXECUTIVE SUMMARY 3 DIGITAL REVOLUTION 4 AN IN-DEPTH LOOK AT THE U.S. DIGITAL CONSUMER 5 PLATFORMS FOR DIGITAL ACCESS 6 CROSS-PLATFORM VIDEO ENGAGEMENT 7 DIGITAL DIVERSITY 8 A BREAKDOWN OF DIGITAL TIME BY DEVICE 9 1 SCREEN, 2 SCREENS, BIG SCREENS, SMALL SCREENS 10 SOCIAL NETWORKING BY DEVICE 11 TO THINK IT IS TO BLOG IT 12 MARKETING TO THE DIGITAL CONSUMER 13 THE INCREASING POWER OF MOBILE COMMERCE 14 THE IN-HOME STREAMING EXPERIENCE 15 DAILY VIDEO VIEWING AROUND THE WORLD 16 THE GLOBAL ONLINE PERSPECTIVE 17 SOURCES 18 2
  • 3. EXECUTIVE SUMMARY Over the past ten years, the digital revolution has accelerated at an eye-opening pace. There are more platform choices than ever before, and Americans are consuming more content on more devices—often simultaneously. 274 million Americans now have Internet access—more than double the number with Internet access in 2000. Consumers have developed an insatiable appetite for social content, spending 81 billion minutes interacting with social networks and blogs in 2011. Apps have become all the rage, consuming 64 percent of consumers’ time on mobile devices. And multi-tasking has been taken to new levels, with 42 percent of tablet owners using them daily while watching television. With so many device choices and increased consumption levels, marketers and advertisers alike are faced with more complex decisions when it comes to maximizing their sales and advertising ROI. Determining the devices consumers are using, how receptive they are to ads, types of ads that resonate, and trust in advertising among online consumers are top of mind questions for today’s marketers. This report takes an in-depth look at the U.S. digital consumer and aims to answer the relevant questions marketers and advertisers need to know in order to succeed in today’s complex digital world. 3
  • 4. DIGITAL REVOLUTION LAST 274 MILLION AMERICANS HAVE INTERNET ACCESS MORE THAN DOUBLE THE NUMBER WITH INTERNET ACCESS IN 2000 81 BILLION MINUTES SPENT ON SOCIAL NETWORKS/BLOGS 64%OF MOBILE PHONE TIME IS SPENT ON APPS 42% OF TABLET OWNERS USE THEM DAILY WHILE WATCHING TV THE NUMBER OF LAPTOPS SURPASSES DESKTOPS WITHIN TV HOMES 10 YEARS 132.2 MILLION 2011 2009 SOCIAL NETWORKS/BLOGS BECOME TOP ONLINE DESTINATION Accounted for 9.2% of Internet time. Passed former top category, Email. 2008 2000 AMERICANS HAD INTERNET ACCESS DVD OVERTAKES VHS AS PREDOMINANT HOME VIDEO FORMAT 2007 2002 DVD represented 2/3 of all units sold 6.6 BILLION MINUTES SPENT ON MEMBER COMMUNITY SITES (NOW KNOWN AS SOCIAL NETWORKS/BLOGS) Source: Nielsen 4 Top Member Community was MSN Spaces (2 million unique U.S. visitors) 2006 2005 Americans averaged 1 hour, 50 minutes watching video online 11 million Americans watched video on their mobile phones 30 NEARLY MILLION AMERICANS ACCESSED THE MOBILE WEB 3.2% OF MOBILE SUBSCRIBERS OWNED A SMARTPHONE DEBUT OF BLU-RAY Discs offer increased storage capacity, high definition video and audio
  • 5. TV VIEWERS 49% 51% 73% 23% 23% 21% 20% 14% 16% 13% 6% MALE FEMALE 2 - 17 18 - 34 35 - 49 50 - 64 65+ HISPANIC WHITE BLACK, AFRICAN-AMERICAN ASIAN OR PACIFIC ISLANDER ONLINE VIDEO VIEWERS 47% 53% 78% 14% 27% 28% 22% 10% 12% 11% 3% MALE FEMALE 2 - 17 18 - 34 35 - 49 50 - 64 65+ HISPANIC WHITE BLACK, AFRICAN-AMERICAN ASIAN OR PACIFIC ISLANDER SOCIAL NETWORK/BLOG VISITORS 46% 54% 79% 13% 27% 28% 22% 9% 12% 10% 3% MALE FEMALE 2 - 17 18 - 34 35 - 49 50 - 64 65+ HISPANIC WHITE BLACK, AFRICAN-AMERICAN ASIAN OR PACIFIC ISLANDER Audience Composition % Read as: Forty-nine percent of U.S. TV viewers are male Source: Nielsen 5 AN IN-DEPTH LOOK AT THE U.S. DIGITAL CONSUMER TABLETS ARE THE ONLY DIGITAL CATEGORY WHERE MALES MAKE UP THE MAJORITY TABLET OWNERS MALE FEMALE 13 - 17 18 - 34 35 - 49 50 - 64 65+ HISPANIC WHITE BLACK, AFRICAN-AMERICAN ASIAN OR PACIFIC ISLANDER 53% 47% 11% 7% 33% 29% 21% 15% 60% 11% 9% SMARTPHONE OWNERS MALE FEMALE 13 - 17 18 - 34 35 - 49 50 - 64 65+ HISPANIC WHITE BLACK, AFRICAN-AMERICAN ASIAN OR PACIFIC ISLANDER 6% 6% 50% 50% 39% 30% 20% 17% 61% 12% 6% Audience Composition % Read as: Fifty-three percent of U.S. tablet owners are male
  • 6. PLATFORMS FOR DIGITAL ACCESS 274.2 Consumers have more choices than ever for accessing their digital content. As more devices become increasingly connected, the ability to access the same pictures, videos or music files across multiple devices has become a valuable feature. 117.6 12 9 MILLION AMERICANS HAVE INTERNET ACCESS 169.6 MILLION MOBILE INTERNET VISITORS 165.9 MILLION PEOPLE WATCHED VIDEO ON A COMPUTER MILLION VISITORS TO SOCIAL NETWORKS/BLOGS 3 5PM 6 APP USAGE AMONG ADULTS PEAKS 70% 44% 76.6 OF U.S. MOBILE SUBSCRIBERS OWN A SMARTPHONE MILLION TV HOMES ARE HD CAPABLE (67%) TIME SPENT USING TABLETS AT HOME (30% OF TIME SPENT ON-THE-GO) CONTENT ACCESSED DAILY: NEWS 34% SPORTS 31% 6 MILLION TV HOMES HAVE DIGITAL CABLE (51%) (% OF TABLET OWNERS) 39% Source: Nielsen 58.6 BOOKS 47.4 MILLION TV HOMES HAVE A DVR (41%) 35.9 MILLION TV HOMES HAVE 4 OR MORE TV SETS (31%)
  • 7. CROSS-PLATFORM VIDEO ENGAGEMENT MONTHLY TIME SPENT IN HOURS:MINUTES ASIAN RACE/ ETHNICITY With an array of online video content to choose from, consumers increased their monthly online video time in 3Q 2011 by 7 percent from the same period last year. WHITE 5:47 9:28 95:55 Watching Traditional TV 3:37 3:52 142:05 Watching Video on Internet Mobile Subscribers Watching Video on a Mobile Phone 116:46 2:24 N/A 2-11 109:15 4:25 6:30 12-17 35-49 50-64 MONTHLY TIME SPENT IN HOURS:MINUTES AGE Source: Nielsen 7 65+ 178:29 3:22 2:53 1:48 2:35 203:50 MONTHLY TIME SPENT IN HOURS:MINUTES— PER USER 2+ OF EACH MEDIUM Q3 11 WATCHING TV IN THE HOME WATCHING VIDEO ON INTERNET 2+ 6:29 125:48 205:56 143:22 4:35 3:19 25-34 4:20 5:30 6:11 113:46 7:33 125:55 5:25 6:30 4:20 18-24 HISPANIC AFRICANAMERICAN 4:20 4:31 146:45 MOBILE SUBSCRIBERS WATCHING VIDEO ON A MOBILE PHONE 1 4 6:4 5 4 :3 1 4 :2 0 % Diff YOY 0.9% 7.1% 0%
  • 8. DIGITAL DIVERSITY A look at digital across four distinct groups of U.S. consumers in October 2011 The YBF—Social Network with the highest concentration of this demo Reed Between the Lines (BET)—Top Primetime Cable Program 812 million total video streams 35.4 million total video streams 29% downloaded games on their mobile phone 62% visited Facebook ASIAN FEMALES 12-17 57% accessed their mobile phone’s Web browser Spent 106.9 million minutes watching video online Spent 2.4 billion minutes watching video online AFRICANAMERICAN FEMALES 25-54 Top Gaming App by Total Minutes: Words with Friends (211.8 million minutes) 20% accessed their mobile phone’s Web browser Spent 3.2 billion minutes watching video online 34% more likely than average to visit LinkedIn NCIS (CBS)—Top Primetime Broadcast Program 13.6 million total video streams 164.2 million total video streams Spent 2.2 billion minutes watching video online 69% own a smartphone 63% more likely than average to visit Myspace.com 46% download apps on their mobile phone Source: Nielsen 8 HISPANIC MALES 18-34 WHITE MALES 55+
  • 9. A BREAKDOWN OF DIGITAL TIME BY DEVICE Other Apps 55.8% SHARE OF MOBILE PHONE TIME BY Text Messaging FUNCTION Camera 1.1% Music/Video Apps 13.4% Browser 2.3% 11.1% Dialer Email/IM 5.4% 5.3% Hulu VEVO 6.9% 3.0% During October 2011, YouTube was the top destination for online video content, accounting for nearly half (45%) of Americans’ total streaming time, while Social Networks/Blogs garnered the most Internet time overall. The majority of mobile phone time was consumed by app usage with Social Networking apps accounting for the nearly 6 percent of mobile time. Social Networking Apps 5.5% AOL Media Network CBS 1.3% Entertainment Websites 1.3% Social Networks/Blogs 21.3% Online Games 7.7% E-mail Netflix 6.5% 10.7% SHARE OF ONLINE VIDEO TIME BY SHARE OF INTERNET TIME BY BRAND CATEGORY YouTube Other Source: Nielsen 9 32.2% 44.7% Other 56.5% Videos/Movies 4.3% Portals 3.8%
  • 10. 1 SCREEN, 2 SCREENS, BIG SCREENS, SMALL SCREENS More and more, consumers are multi-tasking across their various screens. Fifty-seven percent of smartphone and tablet owners checked email while watching a TV program—their top activity—and 44 percent visited a social networking site. Advertisers wondering if consumers might miss their message should note that 19 percent of smartphone and tablet owners searched for product information and 16 percent looked up coupons or deals while the television was on. TOP WEBSITES VISITED WHILE WATCHING TV 1. Facebook 2. YouTube 3. Zynga 4. Google Search 5. Yahoo! Mail Source: Nielsen 10 6. Craigslist 7. eBay 8. Electronic Arts (EA) Online 9. MSN/WindowsLive/Bing 10. Yahoo! Homepage WHAT ARE TABLET AND SMARTPHONE OWNERS DOING WHILE WATCHING TV? 57%EMAIL CHECKED 44% UNRELATED INFO SURFED FOR 44% NETWORKING SITE VISITED SOCIAL DURING PROGRAM 59%EMAIL CHECKED 44% UNRELATED INFO SURFED FOR 44% NETWORKING SITE VISITED SOCIAL DURING COMMERCIAL 45% USED A DOWNLOADED APPLICATION 34%SPORT SCORES CHECKED 29% INFORMATION RELATED TO THE TV LOOKED UP PROGRAM I WAS WATCHING 19% PRODUCT INFORMATION FOR AN AD I SAW LOOKED UP 16% COUPONS OR DEALS RELATED TO LOOKED UP AN ADVERTISEMENT I SAW ON TV
  • 11. SOCIAL NETWORKING BY DEVICE METHODS USED TO ACCESS SOCIAL NETWORKING BY AGE METHODS USED TO ACCESS SOCIAL NETWORKING BY GENDER 35-54 55+ 58.8% 36.3% 12.6% eReader 2.9% 1.4% 0.6% iPad While nearly all social media users (97%) access social networking sites from their computers, NM Incite, a Nielsen McKinsey company, found that females are more likely than men to read social media content from their eReaders and men are more likely than women to access their social content from an Internet-enabled TV or gaming console. 18-34 4.5% 2.9% 2.4% 95.7% 97.0% 97.0% Internet-enabled TV 3.9% 1.2% 1.0% Gaming Console 5.3% 2.9% 0.2% Handheld Music Player 2.4% 1.1% n/a 1.0% 0.7% 1.3 Mobile Phone Computer 34.4% 0.8% 3.4% 96.4% 2.9% 3.6% 0.8% 1.1% Source: NM Incite 11 Mobile Phone eReader iPad Computer Internet-enabled TV Gaming Console Handheld Music Player Other 38.5% 2.3% 3.1% 96.8% 1.2% 2.3% 1.5% 0.8% Other
  • 12. TO THINK IT IS TO BLOG IT SHARE OF SOCIAL MEDIA BUZZ AMONG SELECT OVER-THE-TOP VIDEO DEVICES (3Q 2011) READ AS: During 3Q 2011, Apple TV accounted for 29.3 percent of buzz mentions among the select group of over-the-top devices By the end of 2011, NM Incite, a Nielsen/McKinsey company, tracked over 181 million blogs around the world, up from 36 million in 2006. Three of the top ten social networks in the U.S. during October were true blogs (Blogger, WordPress.com, Tumblr), with a combined 80 million unique visitors. Among the top social networks, Tumblr has shown the strongest growth in visitors, more than doubling its audience from last year. Apple TV 29.3% Emerging Social Network: Pinterest • 4.5 million unique U.S. visitors during Oct 2011 – 37 times its size at the beginning of 2011 • Consumers ages 25-34 – most likely out of all age groups to view pages on Pinterest • 92 percent of Pinterest’s audience also visited a Mass Merchandiser site during Oct 2011 7.6% MeeGo Oct-06 35,771,454 Oct -07 61,353,334 Source: Nielsen and NM Incite 12 Google TV 14.7% TOP 10 U.S. SOCIAL NETWORKS/BLOGS BY UNIQUE AUDIENCE (Oct 2011, Home & Work Computers) 139.1M Oct -10 148,452,047 Facebook 6% 46.3M Blogger 4% 26.0M Twitter.com 41% 20.4M WordPress.com 13% 19.3M LinkedIn 63% 13.8M Tumblr 128% 13.4M 9.5M 7.6M 7.0M Myspace.com Google+ Wikia Squidoo -63% N/A 28% 14% YOY % Change Oct -08 78,703,197 13.2% UNIQUE VISITORS Oct -09 127,035,018 35.3% Boxee NUMBER OF BLOGS TRACKED BY NM INCITE Oct -11 173,000,000 Roku
  • 13. MARKETING TO THE DIGITAL CONSUMER WHEN VIEWING ADS ON THEIR DEVICE: TABLET OWNERS SMARTPHONE OWNERS 24% 46% 36% ADS ON TV FEMALE 45% MALE 47% 52% TV PROGRAM PRODUCT PLACEMENTS FEMALE 35% MALE 37% BRANDED WEBSITES 11% Clicked on ad to view the full ad or product offering FEMALE 39% MALE 34% Made a purchase through their computer 23% 20% TRUST IN ADVERTISING AMONG ONLINE CONSUMERS Searched for more info about the business 21% 11% 7% AMONG MOBILE CONNECTED DEVICE OWNERS: 33% find ads that offer custom information based on their location useful 26% are more likely to look at ads if they have an interesting video 20% enjoy ads that have interactive features 13 ONLINE VIDEO ADS FEMALE 34% MALE 30% 32% % Who Trust Used or requested a coupon through the ad 13% 36% ADS SERVED IN SEARCH ENGINE RESULTS FEMALE 52% MALE 51% ADS ON SOCIAL NETWORKS TEXT (SMS) ADS ON MOBILE PHONES FEMALE 29% MALE 22% 26% FEMALE 36% MALE 28% DISPLAY ADS (VIDEO OR BANNER) ON MOBILE DEVICES FEMALE 31% MALE 23% 27% ONLINE BANNER ADS 32% FEMALE 34% MALE 24% 29% Source: Nielsen
  • 14. MOBILE SHOPPING ACTIVITIES IN THE PAST 30 DAYS (% OF MOBILE SHOPPERS) Comparing prices online while shopping in a store 38% Browsing products through websites or apps 38% Reading online reviews of products 32% Searching for/using online coupons Purchasing products 24% 22% Scanning a barcode for price/product information 22% Using location-based services to find a retail location 18% Placing a bid through an online auction 15% Purchasing tickets to events 12% Purchasing music or video content 10% Paying for goods or services at point of sale 9% THE INCREASING POWER OF MOBILE COMMERCE Mobile is transforming into a powerful commerce tool, facilitating consumer transactions and access to real-time information and deals. Twenty-nine percent of smartphone owners use their phone for shopping-related activities and more than half of mobile users are repeat visitors to daily deal sites. The Groupon app is the 10th most popular app on the iOS platform and ranks 22nd on Android devices. UNIQUE AUDIENCE FOR DAILY DEAL APPS (OCT 2011) 4.8 Groupon Visits per person: 11 LivingSocial 1.2 Visits per person: 7 Source: Nielsen 27% of male and 22% of female online consumers would use their mobile phones to make payments in restaurants 14 or shops if they could in millions Android iOS 6.1 Visits per person: 6 2.4 Visits per person: 4
  • 15. THE IN-HOME STREAMING EXPERIENCE The home entertainment landscape is becoming increasingly complex as consumers are presented with a greater variety of ways to consume content, especially with the addition of digital streaming and movie downloads via the Internet. FEMALES AUDIENCE COMPOSITION % FROM HOME COMPUTERS 43 41 Male Female 2 - 17 18 9 18 - 34 35 - 49 13 50 - 64 65+ 4 Hispanic White Black or AfricanAmerican Asian or Pacific Islander (% OF CONSUMERS) Source: Nielsen 15 HISPANICS 57 59 ARE MUCH MORE LIKELY TO WATCH VIDEO ON 40 NETFLIX THAN ON HULU 23 ASIANS NETFLIX HULU 16 76 79 10 11 PAID TO DOWNLOAD A MOVIE OR TV SHOW FROM THE INTERNET 64% ACCOUNT FOR OF TOTAL TIME SPENT WATCHING VIDEO CONTENT ON NETFLIX AND HULU 11 11 3 3 26 26 31 33% OF CONSUMERS STREAMED A MOVIE OR TV SHOW FROM THE INTERNET THROUGH A SUBSCRIPTION SERVICE LIKE NETFLIX OR HULU PLUS STREAM MORE VIDEOS ON HULU THAN ON NETFLIX HULU BACHELOR'S OR POST-GRAD DEGREE VIEWERS ARE MORE LIKELY TO HAVE A 18% downloaded to rent THAN NETFLIX VIEWERS 14% downloaded to own MORE THAN A THIRD OF HULU'S AUDIENCE IS OVER THE AGE OF 50
  • 16. % Online Consumers Who Watch Video On Device Daily Mobile Phone In-Home Video Game System INDEX V. GLOBAL AVERAGE Handheld Multimedia Device Tablet Device Index reads as: During 3Q 2011, online consumers in Asia Pacific were 46 percent more likely than the average global consumer to watch video on their mobile phone daily. EUROPE 15% 54 6% 4% 50 13% 8% 6% 10% 6% 6% 91 75 86 6% 100 86 29% 104 MIDDLE EAST, AFRICA, PAKISTAN 37% 8% 11% LATIN AMERICA 118 71 GLOBAL 43 NORTH AMERICA 20% Nielsen’s survey of more than 25,000 online respondents from 56 countries around the world reveals consumers’ multi-screen video habits. 28% 3% 55 DAILY VIDEO VIEWING AROUND THE WORLD ASIA PACIFIC 12% 11% 9% 109 138 129 41% Source: Nielsen 16 146 15% 9% 9% 136 132 113 129
  • 17. THE GLOBAL ONLINE PERSPECTIVE 1 # GERMANY 1 # GOOGLE 1 # GOOGLE Facebook YouTube eBay Microsoft Amazon MSN/WindowsLive/Bing Wikipedia T-Online Web.de 17 GOOGLE 2 3 4 5 6 7 8 9 10 MSN/WindowsLive/Bing Facebook UOL YouTube Microsoft Terra Globo.com Orkut Yahoo! 1 # GOOGLE FRANCE 2 3 4 5 6 7 8 9 10 2 3 4 5 6 7 8 9 10 Facebook MSN/WindowsLive/Bing Microsoft YouTube Orange Wikipedia Free PagesJaunes Yahoo! 1 # GOOGLE US 2 Facebook 1 # Facebook YouTube MSN/WindowsLive/Bing Microsoft Bluewin Wikipedia Apple Local.ch search.ch GOOGLE 3 4 5 6 7 8 9 10 Yahoo! MSN/WindowsLive/Bing YouTube Microsoft AOL Media Network Wikipedia Apple Ask Search Network YOUTUBE is a top ten online destination in all of the countries BRAZIL sites, FC2 and Ameba, are among the top 10 most-visited overall) YouTube MSN/WindowsLive/Bing Virgilio Libero Microsoft Yahoo! Wikipedia Blogger Source: Nielsen # FACEBOOK is among the top three sites in every country except Japan (the country's top two social networking ITALY 2 Facebook 3 4 5 6 7 8 9 10 GOOGLE 1 TOP 10 WEB BRANDS BY UNIQUE AUDIENCE (Oct 2011, Home & Work Computers ) 2 3 4 5 6 7 8 9 10 SWITZERLAND 1 # AUSTRALIA 2 Facebook 3 4 5 6 7 8 9 10 NineMSN/MSN YouTube Microsoft Yahoo!7 Wikipedia Apple eBay Blogger UK 2 3 4 5 6 7 8 9 10 1 # GOOGLE Facebook MSN/WindowsLive/Bing BBC YouTube Yahoo! Amazon eBay Microsoft Wikipedia 1 # YAHOO! GOOGLE JAPAN 2 3 4 5 6 7 8 9 10 Google FC2 YouTube Rakuten Wikipedia Microsoft goo Ameba Amazon SPAIN 2 3 4 5 6 7 8 9 10 MSN/WindowsLive/Bing Facebook YouTube Microsoft Blogger Yahoo! Wikipedia Elmundo.es WordPress.com GOOGLE is the top Web brand in each country except Japan
  • 18. SOURCES 8 Originally Issued as State of the Media: U.S. Digital Consumer Report Q3-Q4, 2011 in March 2012 4 5 6 7 18 • • • • • • 2000: NetView (Home & Work), Jan 2000 2002: VideoScan, 2002 2005: NetView (Home & Work), Oct 2005 2006: Mobile Insights, 3Q 2006 2007: Mobile Insights, Jan 2007 2008: VideoCensus (Home & Work), Jan 2008 Mobile Media Marketplace, 3Q 2008 • 2009: NetView (Home & Work), May 2009 “The Switch from Analog to Digital TV,” Nov 2009 • 2011: NetView (Total), Oct 2011 Smartphone Analytics, Oct 2011 Mobile Connected Device Report, 3Q 2011 NPOWER (NPM Sample), Aug 2011 • • • • • TV Viewers: National UEs and MarketBreaks 2012 Online Video Viewers: VideoCensus (Total), Oct 2011 Social Network/Blog Visitors: NetView (Total), Oct 2011 Tablet Owners: Mobile Insights, 3Q 2011 Smartphone Owners: Mobile Insights, 3Q 2011 Mobile • Mobile Internet Visitors: Mobile Insights, 3Q 2011 • Smartphone Penetration: Mobile Insights, Oct 2011 • Peak App Usage: Smartphone Analytics (Android), Oct 2011 Internet • Internet Access and Social Network/Blog Visitors: NetView (Total), Oct 2011 • Video Viewers: VideoCensus (Total), Oct 2011 TV • National Media Related UEs, Nov 2011 • Cross-Platform Report 3Q 2011. 9 10 11 12 13 14 15 16 17 • Online Video Streams and Total Minutes: VideoCensus (Total), Oct 2011 • Social Networking: NetView (Total), Oct 2011 • TV Programs: NPOWER, Oct 2011, Live+SD. Excludes Breakouts, specials, Sports, programs less than 5 minutes in duration and programs with less than three telecasts • Mobile Phone: Smartphone Analytics, Oct 2011 • Online Video: VideoCensus (Total), Oct 2011 • Internet: NetView (Total), Oct 2011 • Activities while watching TV: Mobile Connected Device Report, 3Q 2011 • Top sites visited while watching TV: NPOWER (Cross-Platform Homes), Oct 2011 • NM Incite, State of Social Media Survey, April 2011 • Top U.S. Social Networks/Blogs and Pinterest: NetView (Home & Work), Oct 2011 • Blog trend: NM Incite, Oct 2006-2011 • Over-the-Top device buzz: NM Incite, 3Q 2011 • Trust in Advertising: Nielsen Global Survey, 3Q 2011 • Among smartphone, tablet and connected mobile device owners: Mobile Connected Device Report, 3Q 2011 • Mobile Shopping Activities: Mobile Insights, Oct 2011 • Daily Deal Apps: Smartphone Analytics, Oct 2011 • Mobile Payments (red circle): Nielsen Global Survey, 3Q 2011 (U.S.) • Netflix/Hulu: VideoCensus (Home), Oct 2011 • Downloading and streaming behaviors: New Media Tracking, Jan 2012 • Nielsen Global Survey, 3Q 2011 • Nielsen NetView (Home & Work), Oct 2011
  • 19. ABOUT NIELSEN Nielsen Holdings N.V. (NYSE: NLSN) is a global information and measurement company with leading market positions in marketing and consumer information, television and other media measurement, online intelligence, mobile measurement, trade shows and related properties. Nielsen has a presence in approximately 100 countries, with headquarters in New York, USA and Diemen, the Netherlands. For more information, visit www.nielsen.com. 19
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