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Human—Computer
Interaction
06: Building digital products
PRODUCT
STRATEGY
CONCEPT
BLUEPRINT
BUILDING
TEAM,
ORGANIZATION
LIFE AFTER
RELEASE
product
COMPANY GOAL
DATA BUDGET
BUDGET
TESTS
FEEDBACK
BUDGET
definition of the problem
goals, project leader
product vision
design, specs
concepts for solutions
failed proof
of concept
team, documents
PROMOTION
COMAPNY
STRATEGY
by Superskrypt & Centrum Cyfrowe
I. Strategy
Workshops / meetings
— without the boss
— determine the problem, not the solution
— card sorting, role playing, …
— bring some food
Success scenarios
— this project was a success because…
Metrics
— measure success
— define the scale
— verifiable
— numbers based on data
Audience
— who are we talking to?
— value for each group
— user scenarios
Budget
— financial limits
— financial goals
30 000 zł
≤ 100 users / year
II. Concept
Ideas vs buzzwords
— design thinking
— impact mapping
— brainstorming
— hackathons
— workshops
Ideas vs buzzwords
— no magic bullet
— coming up with good ideas is hard work
— don’t give up too early
— listen to criticism, but defend your vision
III. Blueprint
Product vision
— how will it work?
— what is the main value?
Customer journey
— the way people will interact with
the product
— most valuable user story
Structure
— components
— functions
— information
Design
— key visual
— look & feel
— main elements
Technical specs
— choice of technology
Price
— man-days / story points
— daily rates
— risk
— additional costs
Budget
— available financing
— sponsors
— business plan
Timetable
— milestones
— time needed
— roadmap: versions (MVP, extra features)
Team
— roles: project manager, product owner,
designers, developer, account manager,
scrum master
— skills: creative, technical, leadership,
communication
IV. Organization
V. Building the product
Management
— waterfall
— agile
— life…
Build the right thing
— backlog
— small tasks
— definition of done
— testing
Increments
— sprint cycle
— release and test new versions
— look out for new factors and information
— check in with the product vision
and roadmap
V. Life after the release
Does it work?
— verify wether the main value is delivered
— test with users
— gather data
— don’t ignore feedback (but filter it)
Can we improve it?
— detect week points
— propose hypotheses
— verify with user data / observation
— solve real problems
MIMUW HCI2020 05

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