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The Institution and the
        Crowd
               Josh Greenberg
  Director, Digital Strategy and Scholarship
        The New York Public Library

             @epistemographer
Traditional model:
museum/library as
    authority
The Institution and the Crowd
2.0!
OMG!
EVERYTHING’S
 DIFFERENT!!
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
Professional vs. Not



      mac vs. pc
Danger
Throwing out baby
(knowledge) with bathwater
(“oppressive” one-way flow)
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
Need to define
next paradigm
Balance internal and
external expertise(s),
     value both
The Institution and the Crowd
Look to science for
     models
Gentleman science
Professionalization
Professionalization
         =
creation of “public”
Expert / lay
relationship?
Professional
knowledge?
Public Understanding
      of Science
Citizen science
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
http://bit.ly/cAF0MC
3 models for public
participation in science:
•   Contributory projects, which are generally designed by
    scientists and for which members of the public primarily
    contribute data

•   Collaborative projects, which are generally designed by
    scientists and for which members of the public contribute
    data but also may help to refine project design, analyze data,
    or disseminate findings

•   Co-created projects, which are designed by scientists
    and members of the public working together and for which
    at least some of the public participants are actively involved
    in most or all steps of the scientific process.
Can citizen science map
 onto the humanities?
    Onto the arts?
The Institution and the Crowd
Design
Design:
New website
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
http://sourceforge.net/
  projects/infomaki/
Design:
Homework Help
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
Iterative design/testing
with students, teachers
Collections / Data
Data:
Homework Help
The Institution and the Crowd
Data:
historical maps
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
scale of problem
How?
answer: deputize
first example: students
   in Map Division
The Institution and the Crowd
http://maps.nypl.org
The Institution and the Crowd
role of curator:
community organizer
The Institution and the Crowd
Data:
Candide 2.0
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
The Institution and the Crowd
http://candide.nypl.org/text/
Back to original
   question:
How to embrace both
 internal and external
      expertise?
Contributory:
   Georectification
   Homework Help search data
   Usability Testing

Collaborative:
    Candide 2.0
    Extracting geo features

Co-created:
   Homework Help widgets
Professional   Public
Professional                Public

               Amateur/
               Enthusiast

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The Institution and the Crowd

Editor's Notes

  1. someone has to make those choices: chooser, gatekeeper, interpreter
  2. downstream flow of knowledge (from PUS)
  3. Pendulum swing to wisdom of crowds
  4. Pushed to not include our own metadata as tags - devaluing our own expertise while chasing crowd
  5. Pushed to not include our own metadata as tags - devaluing our own expertise while chasing crowd
  6. Pushed to not include our own metadata as tags - devaluing our own expertise while chasing crowd
  7. Open source, “Free as in Kittens”, usability survey tool
  8. AVerage 11 questions answered per person
  9. Since February, over 110,000 responses from over 10,000 respondents
  10. Digitization means more than imaging
  11. Current focus is on building better community management tools, and exploring mechanisms from game design to make participation more individually rewarding
  12. Unexpected opportunities