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Mergers and Acquisitions
Realizing the Value
#RealizingtheValue
2
After completion of this presentation, you will be able
to:
Objectives
 Objective 1: Focus on adding strategic
value to the business
 Objective 2: Understand when to start
preparing for an acquisition to increase
your chances of success
 Objective 3: Discuss the pros and cons
of different types of acquisition strategies
3
In 2007 eprentise was founded
on its original product, FlexField
 Enables customers to make
unprecedented changes to their
financial chart of accounts while
maintaining transactional history and
data integrity.
In 2009 we introduced our Consolidation,
Divestiture, and Reorganization products
 Transformational software which can copy, change,
filter, or merge all elements of Oracle EBS financial
systems to address ever-changing business needs, such
as regulatory compliance and growth opportunities.
In 2020 we began expanding to new markets with our
C Collection analytics suite, and our Audit Automation software
 Automated Audit provides finance teams
with drill-down data from a balance sheet
report into the transaction-level detail. The
software covers hundreds of substantive
procedures for the entire enterprise domain
and builds in consistent audit processes and
workflows across the organization.
 C Collection analytics provides transparency
and identifies potential problem areas with
transactional data. This allows users to reduce
costs, leverage opportunities across the
enterprise, improve business processes, and
increase the confidence level of the users in
their data, processes, and operations.
Transformation to Optimization
One-time usage to subscription model
Who is eprentise?
4
Focus on Shareholder Value
The New Company:
More than the Sum of Its Parts
or Less?
5
TRUE BLUE INC. ANNOUNCES
ACQUISITION OF GOLD RUSH LTD.
True
Blue
Gold
Rush
The News
6
TRUE BLUE INC. ANNOUNCES
ACQUISITION OF GOLD RUSH LTD.
True
Blue
Gold
Rush
True Blue
Value
Gold Rush
Value
Expected Value
After
Transition
$
$
Value
Before
Transition
Envisioned
Synergies
Envisioned Synergies
 Shareholder value: the net
present value of cash flow freed
by…
 Cost reduction
 Economies of scale
Combination of duplicate
corporate functions
 Streamlined sales forces
 Capital efficiency
 Rationalized assets
Combination of duplicate facilities
 Revenue enhancement
 Product development
synergy → new products
 Shared marketing skills
 Combined distribution network
The Hope
7
Gold Rush
Value
True Blue
Value
$
Envisioned
Synergies
$ $
Value
Before
Transition
Expected Value
After
Transition
Achieved Value
After
Transition
The Value Gap
 Slow integration
 Inexperience
 Lack / loss of vision
 Management wars
 Culture clashes
 Failure to manage risk
& change
 Bad communication
with stakeholders
 Prices rise, quality
falls, customers leave
 Alliances & supplier
relationships degrade
 Key people leave
 Business continuity
lost
Value
Gap
The Value Gap
8
$ $
Value
Before
Transition
Expected Value
After
Transition
Achieved Value
After
Transition
Emergent Synergies
 Take advantage of
complimentary resources at
all levels
 Find more profitable uses
for assets
 Achieve both strategic and
operational fit
 Discover new market
opportunities
 Sell new products to
existing customers
 Reinvent processes and
shed obsolete practices
 Capitalize on creativity and
excitement evoked as new
colleagues interact
Gold Rush
Value
True Blue
Value
Envisioned
Synergies
$
Emergent
Synergies
Emergent Value
9
“70-90% of acquisitions are abysmal failures”
Harvard Business Review, 2016
2015 – Yahoo wrote off a 64.73% loss
on the $1.1B acquisition of
Tumblr in less than 2 years
2012 – Autonomy was valued at $11.7B
upon acquisition by HP - within
the year, HP had written off a
loss of 79.27%
2014 – Purchased for $12.5B, Google
sold the mobile handset division
acquired from Motorola at a
76.8% loss within 2 years
When synergies don’t align, valuations suffer.
2002 – Without a proper understanding of the landscape they were embarking upon, AOL acquired Time Warner for $165B in
2000 only to subsequently report a write-down of $99B by end-of-year 2002
This record-breaking write-down is the largest
ever reported. Adjusted for inflation in 2021,
that’s a loss of over $153B on a $255B acquisition.
The Odds
10
In Which the Merger
Delivers Shareholder Value
or Kills It
The Transition Process
11
In a survey of over 800 executives, Deloitte found
that the top 3 reasons for MAD failures are:
 Ineffective integration strategy
 Improper target identification
 Delays and lack of speed
What’s Wrong?
12
What’s Wrong?
16%
16%
13%
12%
12%
11%
10%
8%
Technology Integration
Legal entity alignment or simplification
Communications strategy with customers
Communications strategy with employees
Operating model adoption
Setting and achieving synergy targets
Dealing with the critical issue of culture
Tax planning
Q: What is the biggest hurdle to effectively manage the integration
phase of a deal in a purely virtual environment?
Hurdles to effectively manage integration in a virtual
environment:
M&A Trends Survey: The future of M&A
Deloitte, October 2020
13
Why the First 100 Days
Are Critical
 By Day 1, 40% of the
changes that will ever
occur have been initiated.
 At Day 60, 65% have been
initiated.
 At Day 100, 85% have
been initiated.
 The remaining 15% of the initiatives must build on those of the first 100 days.
 Changes introduced after the critical period succumb to waning momentum & priority shifts.
 Between Day 100 and 6 Months – for better or for worse – the company settles into a new
steady state.
Steady State
Selection Early Transition
Due Diligence & Negotiation Late Transition
Letter of Intent Close Day 100
Introduction
Day 1
Day 60
100%
80%
60%
40%
20%
0%
The Transaction Phase:
Making the Deal
The Transition Phase:
Realizing the Value
M&A Transition Process: The Critical Period
14
Transaction
Effort Transition Effort
Letter of Intent Close Day 60 Day 100
Introduction Day 1
Selection Early Transition
Due Diligence & Negotiation Late Transition Steady State
1. Too Little
A Good Deal… Confusion & Paralysis
…Going Bad Disintegration Steady State
 Danger: Deal-making is the cool, high-profile phase of a merger or acquisition
 Illusion: A good deal guarantees a successful merger or acquisition
 Temptation: Limit the transition effort to Day 1 hoop-la
 Results:
 “Studies indicate that one of every two PMI efforts fares poorly.”
- Post merger integration: Hard data, hard truths, Deloitte, January 2010
 “If given the chance to do the last deal again, four fifths of executives said that in
hindsight they would have quickened the pace of integration. Another 62 per cent
would have introduced a second wave of integration to bring the two organizations
closer together.”
- PMI and Failures in M&A, MNA Global, August 2019
 "The deal is won or lost after it's done."
- Kenneth W. Smith, Mercer Management Consulting
Value
Gap
Three Ways to Manage a Transition
15
Three Ways to Manage a Transition
Letter of Intent Close Day 60 Day 100
Introduction
Day 1
Day 1 Day 100
Introduction Letter of Intent Close Day 60
Transaction
Effort Transition Effort
Selection Early Transition
Due Diligence & Negotiation Late Transition Steady State
Transaction
Effort Transition Effort
Selection Due Diligence & Negotiation Steady State
Valley of Death Disintegration Steady State
1. Too Little
2. Too Late
Mixed
Results
 Deal-makers’ interest ebbs after the closing – they fail to impart their vision, knowledge,
focus, and momentum to transition management
 Visioning, planning, organizing for the transition doesn’t start until the deal is closed – or
never occurs at all, as the transition teams rush into action
 Events race ahead and out of control – customers, key employees, and shareholder value
are lost in the chaos
 Time, money, and energy are burned in firefighting and fixing mistakes
A Good Deal… Confusion & Paralysis
…Going Bad Disintegration Steady State
A Good Deal… Rushing to Catch Up
…Losing Momentum Undoing, Redoing, Repairing Steady State
Value
Gap
16
Transaction
Effort Transition Effort
Selection Early Transition
Due Diligence & Negotiation Late Transition Steady State
3. Just Right
Emergent
Synergy
Day 1
Day 100
Introduction Letter of Intent Close Day 60
Design Implementation Steady State
Due Diligence & Planning
Selection
Three Ways to Manage a Transition
Transaction
Effort Transition Effort
Selection Early Transition
Due Diligence & Negotiation Late Transition Steady State
Transaction
Effort Transition Effort
Selection Due Diligence & Negotiation Steady State
Valley of Death Disintegration Steady State
1. Too Little
Mixed
Results
A Good Deal… Confusion & Paralysis
…Going Bad Disintegration Steady State
A Good Deal… Rushing to Catch Up
…Losing Momentum Undoing, Redoing, Repairing Steady State
Value
Gap
2. Too Late
Day 1
Day 100
Introduction Letter of Intent Close Day 60
17
Transaction
Effort Transition Effort
Selection Early Transition
Due Diligence & Negotiation Late Transition Steady State
3. Just Right
Emergent
Synergy
Day 1
Day 100
Introduction Letter of Intent Close Day 60
Design Implementation Steady State
Due Diligence & Planning
Selection
Three Ways to Manage a Transition
 The transition effort is taken seriously
 It receives adequate resources
 Transition planning is an integral part of transaction due diligence
 Transition teams are ready to go on Day 1
 The best people from both companies design the new company
 Rapid implementation reduces the cost of the transition
 The process seizes opportunities for synergy to emerge and persist
18
The Integration Process: Key Success Factors
 Proactive Integration
 Transaction and Transition as a
Single Unified Process
 Experienced and Trusted
Leadership
 Vision and Focus
 Adequate Resources
 Speed & Momentum
 Staying Ahead of Events
 Early Realization of Merger Value
 Prompt Action on People Issues
 Sustaining Energy and Enthusiasm
Transaction
Effort Transition Effort
Selection Early Transition
Due Diligence & Negotiation Late Transition Steady State
3. Just Right
Emergent
Synergy
Day 1
Day 100
Introduction Letter of Intent Close Day 60
Design Implementation Steady State
Due Diligence & Planning
Selection
19
High-level plan for the first 100 days
The First 100 Days
Capgemini: The First 100 Days
Capgemini, August 2016
20
Hit the Ground Running
in the Right Direction
Vision and Plan
21
Thinking Outside of the Box
What?
High-Level Business Operating Model
How will we manage our key business
processes?
What is in scope?
What are our product, market and channel
strategies and desired core competencies?
How can each function or process contribute
to achieving the merger objectives?
What must happen to integrate each
process?
What will the integrated process look like?
What will the integrated organization look
like?
What skills and knowledge must we
maintain?
 What will our systems and applications
infrastructure look like?
What systems must we roll out to enable the
integration?
What data and information must be
consolidated or converted?
How will we support our systems and users?
How?
Management Philosophy
What kind of culture/employee environment will
we build and foster?
What type of management style will we employ?
What strengths of each organization will we leverage?
What weaknesses will we overcome with the merger?
What policies should we adopt?
What new policies must be developed?
What skills to we need to retain and develop?
What should our culture characteristics be?
What initiatives should we continue or halt?
Why?
Key Business Strategies and Synergy Opportunities
Why are we merging?
How will we know that we are successful?
What are our integrated operational strategic goals?
How will we consolidate to achieve maximum
benefit from both organizations?
22
True
Blue
True
Blue
Gold
Rush
True
Blue
Gold
Rush
True
Blue
Gold
Rush
Gold
Rush
True
Blue
Gold
Rush
True
Blue
Coexistence
Absorption
Synthesis
True
Blue
Gold
Rush
Blue
Gold
• Improve Blue’s
financials
• Geographic expansion
of markets: Blue +
Gold
• Fix up Gold for resale
• Obtain synergistic
Gold assets such as:
• Skills
• Products
• Processes
• Eliminate duplicate
resources to cut costs
• A marriage of equals
• Vertical or horizontal
integration
• Extensive synergies
• Economies of scale
• A new identity that
also preserves the old
Merger Goals
• Little / no integration
• Arm’s length distance
• Blue $$ reporting
imposed on Gold
• Fix-up changes
(maybe big) to Gold
• Gold to become an
integral part of Blue
• Careful integration of
Gold’s assets to
realize synergies
• Combine, reorganize,
reduce
• A complex transition
• Synthesize a new
company from the
best of both
• Preserve what works
well in each
• Remove redundancies
Transition Plan
After
Before
CSF: Fit the Transition Plan to the Merger Goals
True
Blue
Gold
Rush
23
Designing the Synergies
into the New Business
Processes
24
Blue
Gold
True
Blue
True
Blue
Gold
Rush
Merger Type
Coexistence
Absorption
Synthesis
Process Transition Method Based on
Merger Type
100%
100%
100%
+ Focus on Core
5% 95%
3%
27%
70%
28%
2%
70%
Effort Index:
Effort Index:
Effort Index:
2
20
77
3
7
23
 Focus on processes
that are the Core of
the merger vision.
 Save high-effort
methods such as
Synthesis for them.
 Integrate processes
by Synthesis or
Absorption only
where this effort will
deliver synergy value.
 Leave non-Core
processes to coexist.
Usually at least 70%
of processes are non-
Core.
 Free transition teams
to concentrate on the
key strategic
processes.
Key Success Factor: Focus Effort on Core Processes
25
“Acquiring companies experienced a 4.3% absolute price decline, on
average, in the 3 years after an acquisition, with 61% of these companies
underperforming industry competitors.”
Koller, Tim, Marc Goedhart, and David Wessels, Valuation: Measuring and Managing the Value of
Companies, Hoboken, NJ: John Wiley & Sons, 2005.
 Give priority to customer-facing processes – Sales, Support, Order
Management.
 Design processes to present one consistent face to the customer.
 Deliver the benefits of merger synergies visibly to customers – new
products, better service, more for their money.
 Create and staff interim processes to sustain the quality of products and
services through the transition.
Key Success Factor: Focus on Customer Processes
26
Realizing Merger Value
by Getting the Best
to Give Their Best
People
27
Survivalism..
Food
Shelter
Safety
Socialization
Belonging
Recognition
Self-Esteem
Self-
Actualization
Curiosity
Achievement
Creativity
Maslow’s
Hierarchy of
Human Needs
 Fear & distrust
 Jockeying for position
 Rigidity & resistance to
change
 Paralysis, distraction,
collapse of productivity
 Resentment, sabotage,
litigation
 The best people
resigning
 The worst people
becoming resigned
Acting from
Survival Needs
Leads to:
Minimize!
 Sense of ownership of
the new company
 Eagerness to contribute
to the change
 Freedom to focus on
new processes and
systems
 Constructive criticism
 Welcoming of new
colleagues
 Creative ideas
 Discovering emergent
synergies at all levels
Acting from
Self-Actualization
Needs Leads to:
Maximize!
Key Success Factors
28
Using External Resources: Key Success Factors
 Fill in-house gaps in merger transition experience
 Ability to manage the business ≠ ability to manage a merger
 External experts can develop in-house merger capability
 Use an independent external firm specializing in merger integration
 Avoid conflicts due to other services from the same provider
 Independent firm can select best providers of extra services
 Overcome the double resource crunch of a merger transition
 Enough competent people to accomplish the integration
 Enough competent people to keep the business humming through the transition
 When they’re done, they’re gone
 Leverage purchase accounting to pay for the transition
 Transition costs don’t drag down the operational bottom line
 Transition achievements become permanent, reusable operational improvements
29
Enabling the New Enterprise
without Delaying the Transition
Technology
30
Technology
Business
Networks
Applications
Power
The ability to produce
intended effects
Knowledge
What’s the right thing
to do?
The Vision
Doing the right thing
faster, better, cheaper
Other Machines
Airplanes, plows,
stethoscopes, etc.
Storage
Computer
Systems
Data
Connectivity
Key Success Factor: Plan Technology Integration from the Top Down
Key Success Factor: Implement Technology Integration from the Bottom Up
Other Machines
Airplanes, plows,
stethoscopes, etc.
Storage
Computer
Systems
Applications
Data
Networks
Connectivity
Power
The ability
to get things done
Knowledge
What’s the right
thing to do?
The Vision
Doing the right thing
faster, better, cheaper
Leadership
People
Software
Hardware
Technology Enablement
41
 Establish shared understanding
for crucial business concepts
among all who collaborate
 Consolidate data using
proven methods &
advanced technologies
 Address hardware power,
capacity, and functionality
issues early
Coexistence  data
remain separate
Absorption  limited
consolidation
Synthesis  full
consolidation
 Focus data integration efforts
 Let process integration methods
determine data integration methods
Key Success Factor: Plan Technology Integration from the Top Down
Key Success Factor: Implement Technology Integration from the Bottom Up
31
1. Align calendars and charts of accounts with acquiring company
2. Investigate statutory and regulatory requirements in all countries in
which the combined entity will operate
3. Revalue assets and date placed in service
4. Align versions of Oracle E-Business Suite
5. Consolidate instances
6. Reorganize within a single instance to align Ledgers, Legal Entities,
Operating Units, Inventory Organizations to standardize business
processes and leverage synergies of both companies
Sequence of Post-Merger Integration Steps
32
Mergers and Acquisitions
Realize the Value
Helene Abrams
eprentise, LLC
888.943.5363
www.eprentise.com
habrams@eprentise.com

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Mergers & Acquisitions: Realizing the Value

  • 1. Mergers and Acquisitions Realizing the Value #RealizingtheValue
  • 2. 2 After completion of this presentation, you will be able to: Objectives  Objective 1: Focus on adding strategic value to the business  Objective 2: Understand when to start preparing for an acquisition to increase your chances of success  Objective 3: Discuss the pros and cons of different types of acquisition strategies
  • 3. 3 In 2007 eprentise was founded on its original product, FlexField  Enables customers to make unprecedented changes to their financial chart of accounts while maintaining transactional history and data integrity. In 2009 we introduced our Consolidation, Divestiture, and Reorganization products  Transformational software which can copy, change, filter, or merge all elements of Oracle EBS financial systems to address ever-changing business needs, such as regulatory compliance and growth opportunities. In 2020 we began expanding to new markets with our C Collection analytics suite, and our Audit Automation software  Automated Audit provides finance teams with drill-down data from a balance sheet report into the transaction-level detail. The software covers hundreds of substantive procedures for the entire enterprise domain and builds in consistent audit processes and workflows across the organization.  C Collection analytics provides transparency and identifies potential problem areas with transactional data. This allows users to reduce costs, leverage opportunities across the enterprise, improve business processes, and increase the confidence level of the users in their data, processes, and operations. Transformation to Optimization One-time usage to subscription model Who is eprentise?
  • 4. 4 Focus on Shareholder Value The New Company: More than the Sum of Its Parts or Less?
  • 5. 5 TRUE BLUE INC. ANNOUNCES ACQUISITION OF GOLD RUSH LTD. True Blue Gold Rush The News
  • 6. 6 TRUE BLUE INC. ANNOUNCES ACQUISITION OF GOLD RUSH LTD. True Blue Gold Rush True Blue Value Gold Rush Value Expected Value After Transition $ $ Value Before Transition Envisioned Synergies Envisioned Synergies  Shareholder value: the net present value of cash flow freed by…  Cost reduction  Economies of scale Combination of duplicate corporate functions  Streamlined sales forces  Capital efficiency  Rationalized assets Combination of duplicate facilities  Revenue enhancement  Product development synergy → new products  Shared marketing skills  Combined distribution network The Hope
  • 7. 7 Gold Rush Value True Blue Value $ Envisioned Synergies $ $ Value Before Transition Expected Value After Transition Achieved Value After Transition The Value Gap  Slow integration  Inexperience  Lack / loss of vision  Management wars  Culture clashes  Failure to manage risk & change  Bad communication with stakeholders  Prices rise, quality falls, customers leave  Alliances & supplier relationships degrade  Key people leave  Business continuity lost Value Gap The Value Gap
  • 8. 8 $ $ Value Before Transition Expected Value After Transition Achieved Value After Transition Emergent Synergies  Take advantage of complimentary resources at all levels  Find more profitable uses for assets  Achieve both strategic and operational fit  Discover new market opportunities  Sell new products to existing customers  Reinvent processes and shed obsolete practices  Capitalize on creativity and excitement evoked as new colleagues interact Gold Rush Value True Blue Value Envisioned Synergies $ Emergent Synergies Emergent Value
  • 9. 9 “70-90% of acquisitions are abysmal failures” Harvard Business Review, 2016 2015 – Yahoo wrote off a 64.73% loss on the $1.1B acquisition of Tumblr in less than 2 years 2012 – Autonomy was valued at $11.7B upon acquisition by HP - within the year, HP had written off a loss of 79.27% 2014 – Purchased for $12.5B, Google sold the mobile handset division acquired from Motorola at a 76.8% loss within 2 years When synergies don’t align, valuations suffer. 2002 – Without a proper understanding of the landscape they were embarking upon, AOL acquired Time Warner for $165B in 2000 only to subsequently report a write-down of $99B by end-of-year 2002 This record-breaking write-down is the largest ever reported. Adjusted for inflation in 2021, that’s a loss of over $153B on a $255B acquisition. The Odds
  • 10. 10 In Which the Merger Delivers Shareholder Value or Kills It The Transition Process
  • 11. 11 In a survey of over 800 executives, Deloitte found that the top 3 reasons for MAD failures are:  Ineffective integration strategy  Improper target identification  Delays and lack of speed What’s Wrong?
  • 12. 12 What’s Wrong? 16% 16% 13% 12% 12% 11% 10% 8% Technology Integration Legal entity alignment or simplification Communications strategy with customers Communications strategy with employees Operating model adoption Setting and achieving synergy targets Dealing with the critical issue of culture Tax planning Q: What is the biggest hurdle to effectively manage the integration phase of a deal in a purely virtual environment? Hurdles to effectively manage integration in a virtual environment: M&A Trends Survey: The future of M&A Deloitte, October 2020
  • 13. 13 Why the First 100 Days Are Critical  By Day 1, 40% of the changes that will ever occur have been initiated.  At Day 60, 65% have been initiated.  At Day 100, 85% have been initiated.  The remaining 15% of the initiatives must build on those of the first 100 days.  Changes introduced after the critical period succumb to waning momentum & priority shifts.  Between Day 100 and 6 Months – for better or for worse – the company settles into a new steady state. Steady State Selection Early Transition Due Diligence & Negotiation Late Transition Letter of Intent Close Day 100 Introduction Day 1 Day 60 100% 80% 60% 40% 20% 0% The Transaction Phase: Making the Deal The Transition Phase: Realizing the Value M&A Transition Process: The Critical Period
  • 14. 14 Transaction Effort Transition Effort Letter of Intent Close Day 60 Day 100 Introduction Day 1 Selection Early Transition Due Diligence & Negotiation Late Transition Steady State 1. Too Little A Good Deal… Confusion & Paralysis …Going Bad Disintegration Steady State  Danger: Deal-making is the cool, high-profile phase of a merger or acquisition  Illusion: A good deal guarantees a successful merger or acquisition  Temptation: Limit the transition effort to Day 1 hoop-la  Results:  “Studies indicate that one of every two PMI efforts fares poorly.” - Post merger integration: Hard data, hard truths, Deloitte, January 2010  “If given the chance to do the last deal again, four fifths of executives said that in hindsight they would have quickened the pace of integration. Another 62 per cent would have introduced a second wave of integration to bring the two organizations closer together.” - PMI and Failures in M&A, MNA Global, August 2019  "The deal is won or lost after it's done." - Kenneth W. Smith, Mercer Management Consulting Value Gap Three Ways to Manage a Transition
  • 15. 15 Three Ways to Manage a Transition Letter of Intent Close Day 60 Day 100 Introduction Day 1 Day 1 Day 100 Introduction Letter of Intent Close Day 60 Transaction Effort Transition Effort Selection Early Transition Due Diligence & Negotiation Late Transition Steady State Transaction Effort Transition Effort Selection Due Diligence & Negotiation Steady State Valley of Death Disintegration Steady State 1. Too Little 2. Too Late Mixed Results  Deal-makers’ interest ebbs after the closing – they fail to impart their vision, knowledge, focus, and momentum to transition management  Visioning, planning, organizing for the transition doesn’t start until the deal is closed – or never occurs at all, as the transition teams rush into action  Events race ahead and out of control – customers, key employees, and shareholder value are lost in the chaos  Time, money, and energy are burned in firefighting and fixing mistakes A Good Deal… Confusion & Paralysis …Going Bad Disintegration Steady State A Good Deal… Rushing to Catch Up …Losing Momentum Undoing, Redoing, Repairing Steady State Value Gap
  • 16. 16 Transaction Effort Transition Effort Selection Early Transition Due Diligence & Negotiation Late Transition Steady State 3. Just Right Emergent Synergy Day 1 Day 100 Introduction Letter of Intent Close Day 60 Design Implementation Steady State Due Diligence & Planning Selection Three Ways to Manage a Transition Transaction Effort Transition Effort Selection Early Transition Due Diligence & Negotiation Late Transition Steady State Transaction Effort Transition Effort Selection Due Diligence & Negotiation Steady State Valley of Death Disintegration Steady State 1. Too Little Mixed Results A Good Deal… Confusion & Paralysis …Going Bad Disintegration Steady State A Good Deal… Rushing to Catch Up …Losing Momentum Undoing, Redoing, Repairing Steady State Value Gap 2. Too Late Day 1 Day 100 Introduction Letter of Intent Close Day 60
  • 17. 17 Transaction Effort Transition Effort Selection Early Transition Due Diligence & Negotiation Late Transition Steady State 3. Just Right Emergent Synergy Day 1 Day 100 Introduction Letter of Intent Close Day 60 Design Implementation Steady State Due Diligence & Planning Selection Three Ways to Manage a Transition  The transition effort is taken seriously  It receives adequate resources  Transition planning is an integral part of transaction due diligence  Transition teams are ready to go on Day 1  The best people from both companies design the new company  Rapid implementation reduces the cost of the transition  The process seizes opportunities for synergy to emerge and persist
  • 18. 18 The Integration Process: Key Success Factors  Proactive Integration  Transaction and Transition as a Single Unified Process  Experienced and Trusted Leadership  Vision and Focus  Adequate Resources  Speed & Momentum  Staying Ahead of Events  Early Realization of Merger Value  Prompt Action on People Issues  Sustaining Energy and Enthusiasm Transaction Effort Transition Effort Selection Early Transition Due Diligence & Negotiation Late Transition Steady State 3. Just Right Emergent Synergy Day 1 Day 100 Introduction Letter of Intent Close Day 60 Design Implementation Steady State Due Diligence & Planning Selection
  • 19. 19 High-level plan for the first 100 days The First 100 Days Capgemini: The First 100 Days Capgemini, August 2016
  • 20. 20 Hit the Ground Running in the Right Direction Vision and Plan
  • 21. 21 Thinking Outside of the Box What? High-Level Business Operating Model How will we manage our key business processes? What is in scope? What are our product, market and channel strategies and desired core competencies? How can each function or process contribute to achieving the merger objectives? What must happen to integrate each process? What will the integrated process look like? What will the integrated organization look like? What skills and knowledge must we maintain?  What will our systems and applications infrastructure look like? What systems must we roll out to enable the integration? What data and information must be consolidated or converted? How will we support our systems and users? How? Management Philosophy What kind of culture/employee environment will we build and foster? What type of management style will we employ? What strengths of each organization will we leverage? What weaknesses will we overcome with the merger? What policies should we adopt? What new policies must be developed? What skills to we need to retain and develop? What should our culture characteristics be? What initiatives should we continue or halt? Why? Key Business Strategies and Synergy Opportunities Why are we merging? How will we know that we are successful? What are our integrated operational strategic goals? How will we consolidate to achieve maximum benefit from both organizations?
  • 22. 22 True Blue True Blue Gold Rush True Blue Gold Rush True Blue Gold Rush Gold Rush True Blue Gold Rush True Blue Coexistence Absorption Synthesis True Blue Gold Rush Blue Gold • Improve Blue’s financials • Geographic expansion of markets: Blue + Gold • Fix up Gold for resale • Obtain synergistic Gold assets such as: • Skills • Products • Processes • Eliminate duplicate resources to cut costs • A marriage of equals • Vertical or horizontal integration • Extensive synergies • Economies of scale • A new identity that also preserves the old Merger Goals • Little / no integration • Arm’s length distance • Blue $$ reporting imposed on Gold • Fix-up changes (maybe big) to Gold • Gold to become an integral part of Blue • Careful integration of Gold’s assets to realize synergies • Combine, reorganize, reduce • A complex transition • Synthesize a new company from the best of both • Preserve what works well in each • Remove redundancies Transition Plan After Before CSF: Fit the Transition Plan to the Merger Goals True Blue Gold Rush
  • 23. 23 Designing the Synergies into the New Business Processes
  • 24. 24 Blue Gold True Blue True Blue Gold Rush Merger Type Coexistence Absorption Synthesis Process Transition Method Based on Merger Type 100% 100% 100% + Focus on Core 5% 95% 3% 27% 70% 28% 2% 70% Effort Index: Effort Index: Effort Index: 2 20 77 3 7 23  Focus on processes that are the Core of the merger vision.  Save high-effort methods such as Synthesis for them.  Integrate processes by Synthesis or Absorption only where this effort will deliver synergy value.  Leave non-Core processes to coexist. Usually at least 70% of processes are non- Core.  Free transition teams to concentrate on the key strategic processes. Key Success Factor: Focus Effort on Core Processes
  • 25. 25 “Acquiring companies experienced a 4.3% absolute price decline, on average, in the 3 years after an acquisition, with 61% of these companies underperforming industry competitors.” Koller, Tim, Marc Goedhart, and David Wessels, Valuation: Measuring and Managing the Value of Companies, Hoboken, NJ: John Wiley & Sons, 2005.  Give priority to customer-facing processes – Sales, Support, Order Management.  Design processes to present one consistent face to the customer.  Deliver the benefits of merger synergies visibly to customers – new products, better service, more for their money.  Create and staff interim processes to sustain the quality of products and services through the transition. Key Success Factor: Focus on Customer Processes
  • 26. 26 Realizing Merger Value by Getting the Best to Give Their Best People
  • 27. 27 Survivalism.. Food Shelter Safety Socialization Belonging Recognition Self-Esteem Self- Actualization Curiosity Achievement Creativity Maslow’s Hierarchy of Human Needs  Fear & distrust  Jockeying for position  Rigidity & resistance to change  Paralysis, distraction, collapse of productivity  Resentment, sabotage, litigation  The best people resigning  The worst people becoming resigned Acting from Survival Needs Leads to: Minimize!  Sense of ownership of the new company  Eagerness to contribute to the change  Freedom to focus on new processes and systems  Constructive criticism  Welcoming of new colleagues  Creative ideas  Discovering emergent synergies at all levels Acting from Self-Actualization Needs Leads to: Maximize! Key Success Factors
  • 28. 28 Using External Resources: Key Success Factors  Fill in-house gaps in merger transition experience  Ability to manage the business ≠ ability to manage a merger  External experts can develop in-house merger capability  Use an independent external firm specializing in merger integration  Avoid conflicts due to other services from the same provider  Independent firm can select best providers of extra services  Overcome the double resource crunch of a merger transition  Enough competent people to accomplish the integration  Enough competent people to keep the business humming through the transition  When they’re done, they’re gone  Leverage purchase accounting to pay for the transition  Transition costs don’t drag down the operational bottom line  Transition achievements become permanent, reusable operational improvements
  • 29. 29 Enabling the New Enterprise without Delaying the Transition Technology
  • 30. 30 Technology Business Networks Applications Power The ability to produce intended effects Knowledge What’s the right thing to do? The Vision Doing the right thing faster, better, cheaper Other Machines Airplanes, plows, stethoscopes, etc. Storage Computer Systems Data Connectivity Key Success Factor: Plan Technology Integration from the Top Down Key Success Factor: Implement Technology Integration from the Bottom Up Other Machines Airplanes, plows, stethoscopes, etc. Storage Computer Systems Applications Data Networks Connectivity Power The ability to get things done Knowledge What’s the right thing to do? The Vision Doing the right thing faster, better, cheaper Leadership People Software Hardware Technology Enablement
  • 31. 41  Establish shared understanding for crucial business concepts among all who collaborate  Consolidate data using proven methods & advanced technologies  Address hardware power, capacity, and functionality issues early Coexistence  data remain separate Absorption  limited consolidation Synthesis  full consolidation  Focus data integration efforts  Let process integration methods determine data integration methods Key Success Factor: Plan Technology Integration from the Top Down Key Success Factor: Implement Technology Integration from the Bottom Up
  • 32. 31 1. Align calendars and charts of accounts with acquiring company 2. Investigate statutory and regulatory requirements in all countries in which the combined entity will operate 3. Revalue assets and date placed in service 4. Align versions of Oracle E-Business Suite 5. Consolidate instances 6. Reorganize within a single instance to align Ledgers, Legal Entities, Operating Units, Inventory Organizations to standardize business processes and leverage synergies of both companies Sequence of Post-Merger Integration Steps
  • 33. 32 Mergers and Acquisitions Realize the Value Helene Abrams eprentise, LLC 888.943.5363 www.eprentise.com habrams@eprentise.com