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DIGITAL BRANDING:

CONFIDENTIAL • Copyright © 2014 Ervin & Smith

Why it matters to
your success

Copyright © 2014 Ervin & Smith
CONFIDENTIAL • 2014 Ervin & SmithSmith
2011
CONFIDENTIAL • Copyright © &
Copyright © Copyright © 2014 Ervin 2012 Ervin & Smith

A strong, consistent
brand, built up 

over time, is the
best guarantee

of future earnings.
CONFIDENTIAL • Copyright © 2014 Ervin & Smith
Copyright © 2014 Ervin & Smith

why
digital
branding?
TRADITIONAL vs. DIGITAL
BRANDING
BRANDING

CONFIDENTIAL • Copyright © 2014 Ervin & Smith

Focuses on differentiation
!

Focuses on relevance
!
Traditional Brand Strategy
Focuses on Differentiation

DIFFERENTIATION
RELEVANCE

CONFIDENTIAL • Copyright © 2014 Ervin & Smith

What
makes you
different
from everyone
else?

REPUTATION

Is there
a desire for
what you are
offering? Are
you included
in the
consideration
set?

KNOWLEDGE

What are
people saying
about you?

Do people
know about
you? Is what
they know
accurate?

Source: Young & Rubicam
Traditional Brand Strategy

Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith
CONFIDENTIAL Smith

Differentiates on every level

IDENTITY
LOOK & FEEL
TARGETED MESSAGES
CORE MESSAGES
WE KNOW WHO WE ARE
“Designing Brand Identity” Alina Wheeler
Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith
CONFIDENTIAL Smith

has changed traditional 

branding forever!
•
•

•
•

•
•
•
CONFIDENTIAL • Copyright © 2011 Ervin & Smith

•

93% of online experiences begin with a search engine
99% of purchases of complex B-to-B products or
services begin with a Google Search
70% of the links search users click on are organic
70-80% of users ignore the paid ads, focusing on the
organic results
75% of users never scroll past the first page of search
89% use search engines for purchase decisions
Google owns 65-70% of the search engine market share
SEO leads have a 14.6% close rate, while outbound
leads (such as direct mail or print advertising) have a
1.7% close rate
!




!
!
!
!

Fleishman-Hillard, HubSpot, Search Engine Journal

!
Digital Brand Strategy
Focuses on Relevance: Because no one is 

typing your differentiator into a search engine.
RELEVANCE

CONFIDENTIAL • • Copyright 2014 Ervin &Smith
CONFIDENTIAL Copyright © © Ervin & Smith

Is there
a desire for
what you are
offering? Are
you included
in the
consideration
set?

REPUTATION

What are
people saying
about you?

KNOWLEDGE

Do people
know about
you? Is what
they know
accurate?

DIFFERENTIATION

What
makes you
different
from everyone
else?
CONFIDENTIAL • Copyright ©Ervin &Ervin2014 Ervin & Smith
CONFIDENTIAL • CopyrightSmith Smith
Copyright © 2014 2014 © &

What’s relevant?
CONFIDENTIAL • Copyright © 2011 Ervin & Smith

Optimize your brand, not just your website

!
CONFIDENTIAL • Copyright © 2014 Ervin & Smith
Copyright © 2014 Ervin & Smith

how?
Digital Brand Strategy

Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith
CONFIDENTIAL Smith

Optimizes on every level

IDENTITY
LOOK & FEEL
TARGETED MESSAGES
CORE MESSAGES
WE KNOW WHO WE ARE
“Designing Brand Identity” Alina Wheeler
WHAT THAT MEANS
WHO WE ARE

Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith
CONFIDENTIAL Smith

Core Purpose
Vision
Values
Value
Proposition/
Differentiators
Architecture
Strategy
Products/
Service List
Philosophies

!
!
!
!
!
!
!
!
!
!

CORE
MESSAGES

TARGETED
MESSAGES

Positioning
Statement
Tagline
Brand Attributes
Brand Voice

!
!
!
!
!
!
!
!
!
!
!
!
!

Optimized
Personas
Key Messaging
Strategy

!
!
!
!
!
!
!
!
!
!
!
!
!
!

LOOK & FEEL
Design Ethos
Logo
Prototypes

!
IDENTITY
Style libraries
Color
Typography
Imagery
Copyright © 2014 Ervin & Smith

CONFIDENTIAL • Copyright © 2014 Ervin & Smith

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Digital Branding: Why it matters to your success

  • 1. DIGITAL BRANDING: CONFIDENTIAL • Copyright © 2014 Ervin & Smith Why it matters to your success Copyright © 2014 Ervin & Smith
  • 2. CONFIDENTIAL • 2014 Ervin & SmithSmith 2011 CONFIDENTIAL • Copyright © & Copyright © Copyright © 2014 Ervin 2012 Ervin & Smith A strong, consistent brand, built up 
 over time, is the best guarantee
 of future earnings.
  • 3. CONFIDENTIAL • Copyright © 2014 Ervin & Smith Copyright © 2014 Ervin & Smith why digital branding?
  • 4. TRADITIONAL vs. DIGITAL BRANDING BRANDING CONFIDENTIAL • Copyright © 2014 Ervin & Smith Focuses on differentiation ! Focuses on relevance !
  • 5. Traditional Brand Strategy Focuses on Differentiation DIFFERENTIATION RELEVANCE CONFIDENTIAL • Copyright © 2014 Ervin & Smith What makes you different from everyone else? REPUTATION Is there a desire for what you are offering? Are you included in the consideration set? KNOWLEDGE What are people saying about you? Do people know about you? Is what they know accurate? Source: Young & Rubicam
  • 6. Traditional Brand Strategy Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith CONFIDENTIAL Smith Differentiates on every level IDENTITY LOOK & FEEL TARGETED MESSAGES CORE MESSAGES WE KNOW WHO WE ARE “Designing Brand Identity” Alina Wheeler
  • 7. Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith CONFIDENTIAL Smith has changed traditional 
 branding forever!
  • 8. • • • • • • • CONFIDENTIAL • Copyright © 2011 Ervin & Smith • 93% of online experiences begin with a search engine 99% of purchases of complex B-to-B products or services begin with a Google Search 70% of the links search users click on are organic 70-80% of users ignore the paid ads, focusing on the organic results 75% of users never scroll past the first page of search 89% use search engines for purchase decisions Google owns 65-70% of the search engine market share SEO leads have a 14.6% close rate, while outbound leads (such as direct mail or print advertising) have a 1.7% close rate ! 
 ! ! ! ! Fleishman-Hillard, HubSpot, Search Engine Journal !
  • 9. Digital Brand Strategy Focuses on Relevance: Because no one is 
 typing your differentiator into a search engine. RELEVANCE CONFIDENTIAL • • Copyright 2014 Ervin &Smith CONFIDENTIAL Copyright © © Ervin & Smith Is there a desire for what you are offering? Are you included in the consideration set? REPUTATION What are people saying about you? KNOWLEDGE Do people know about you? Is what they know accurate? DIFFERENTIATION What makes you different from everyone else?
  • 10. CONFIDENTIAL • Copyright ©Ervin &Ervin2014 Ervin & Smith CONFIDENTIAL • CopyrightSmith Smith Copyright © 2014 2014 © & What’s relevant?
  • 11. CONFIDENTIAL • Copyright © 2011 Ervin & Smith Optimize your brand, not just your website !
  • 12. CONFIDENTIAL • Copyright © 2014 Ervin & Smith Copyright © 2014 Ervin & Smith how?
  • 13. Digital Brand Strategy Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith CONFIDENTIAL Smith Optimizes on every level IDENTITY LOOK & FEEL TARGETED MESSAGES CORE MESSAGES WE KNOW WHO WE ARE “Designing Brand Identity” Alina Wheeler
  • 14. WHAT THAT MEANS WHO WE ARE Copyright © 2014 Ervin &• Copyright © 2014 Ervin & Smith CONFIDENTIAL Smith Core Purpose Vision Values Value Proposition/ Differentiators Architecture Strategy Products/ Service List Philosophies ! ! ! ! ! ! ! ! ! ! CORE MESSAGES TARGETED MESSAGES Positioning Statement Tagline Brand Attributes Brand Voice ! ! ! ! ! ! ! ! ! ! ! ! ! Optimized Personas Key Messaging Strategy ! ! ! ! ! ! ! ! ! ! ! ! ! ! LOOK & FEEL Design Ethos Logo Prototypes ! IDENTITY Style libraries Color Typography Imagery
  • 15. Copyright © 2014 Ervin & Smith CONFIDENTIAL • Copyright © 2014 Ervin & Smith