Is your ePCR solution a high performer or an underperformer? This list will help you evaluate if your ePCR has what it takes to be a high performing system.

2. 1
It is not user friendly enough
to use at the patient’s side.
Many ePCR systems are complex and not easy to use in a dynamic environment. As a result,
medics often choose not to use their ePCR software during a call. Instead, they rely on memory
when completing the patient care report at the hospital or the station.
A high performance ePCR matches your medic’s workflow so he—not the software—runs the call.
6 Signs Your ePCR Is Underperforming

3. 2
It assumes
your patient speaks English.
The number of people in the U.S. who speak a language other than English has nearly tripled
over the past three decades. Unless your medics are bilingual, they will likely come across a
patient who doesn’t speak English at some point in their career. A language barrier is also a
barrier to patient care.
NO HABLO
INGLES
6 Signs Your ePCR Is Underperforming

4. 3
It requires an IT degree
to keep it running.
Many ePCR solutions require a high degree of technical
experience just to keep things going. These same systems
are very expensive to upgrade, leaving you with dated
technology within just a year or two. Meanwhile, you just want
to focus on the patient, not the software.
Choose an ePCR that requires zero
maintenance on your part and includes
free upgrades and training.
6 Signs Your ePCR Is Underperforming

5. 4
It doesn’t
talk to the hospital.
Start with a high performing ePCR
Hospital sends patient
outcome to EMS
Doctor on next shift can view
the complete record
Pre-register patient while
EMS is enroute
6
1
5
2
Patient’s EMS record attaches
to the hospital EMR
ER assembles a team and
prepares for the patient
4
3
ePCR is automatically
sent to the ER
ePCRs, by definition, don’t speak HL7—the language of hospitals. As a result, EMS resorts to phone calls
and faxes to notify the ER they are on their way, print patient care reports at the hospital, and call to get a
patient’s outcome. A high performing ePCR uses a data exchange to communicate with hospitals..
6 Signs Your ePCR Is Underperforming

6. 5
It is a
data collection tool only.
A high-performance ePCR should do more than collect patient
data. Your ePCR should double as an on-scene reference tool,
helping your medics provide the best patient care.
For example, your ePCR should be able to help your medics
screen for a stroke as well as view their patient’s previous care
record.
Do more than collect data.
Provide your medics with an
on-scene reference tool.
6 Signs Your ePCR Is Underperforming

7. 6
It takes more than
two clicks to enter patient data.
Field software shouldn’t slow down a medic. It should work seamlessly and
follow his or her workflow. They should never be more than two clicks away
from the information they need to complete a patient care record.
Look for software that has the flexibility your medics need in their
ever-changing environment.
Happy medics are
productive medics.
6 Signs Your ePCR Is Underperforming

8. 7
It does not seamlessly
integrate with your other technology.
Today’s world of emergency medicine is infused with technology—CAD systems,
monitors, billing systems, NFIRS reporting, etc.—which need to be interconnected.
A high performing ePCR system serves as the digital hub, connecting, collecting, and
sharing data between all of these systems. It’s the key to integrating your healthcare
technology and creating a seamless experience for medics and patients alike.
The high performing
ePCR is a digital hub,
connecting EMS
technology so
information can be easily
shared and patient care
improved.