A presentation created by Dr. Michélle Booysen about the TenStep Strategy Delivery Office, through which Pétanque delivers services globally in partnership with TenStep Inc.

1. Deliver on Strategy
Achieve Your Goals

2. How will I know that a
company needs to
develop an SDO project?

3. The next slide shows the story of making
enterprises work – delivered by the SDO
which bring together a range of services

5. 1. Our vision is no longer clear, we need to to revisit and re-define our vision
2. We are not clear on what directors must do. Define and agree the duties of
Directors
3. Who are our stakeholders, what do they need to know and why do they need to
know information
4. Our strategies need to better support our vision. How do we go about revisiting
strategy and developing new and improved Strategies that is understood by the
entire enterprise?
5. What are our goals? What will be the results we want when we create strategies?
6. How do we Interpret and communicate the Strategies and Goals so that all
stakeholders understand what they must do in the enterprise to achieve goals?
7. What is our roadmap to deliver on strategy. In other words, what must we achieve,
when, what are the milestones, what are the danger points, how are we going to
embark on getting past the danger points, what actions and projects do we need to
prioritise to achieve the strategic goals that will make our vision a reality?
8. How do we communicate our roadmap and get buy-in from key or all staff.?
9. How do we explain who needs to do what in this enterprise to achieve our goals?
10. How can we turn our business plan into a roadmap that is understood by all
people?
11. How do we show our plans to deliver on our strategies to our stakeholders in one
picture?
12. What is our business plan and how does it tie in with strategy?
13. What is our risk plan and how does it support strategy?
14. What is our marketing plan and how does it support strategy?
15. What is our innovation plan and how does it support strategy?
16. What is our financial plan and how does it support strategy?
17. How will we resource this enterprise to achieve strategic goals?
Enterprise Questions that has planning attached to it

6. Process Analysis
Innovation
Mergers
Linking Strategy to process: roles to strategy
Organisational Structuring
Quality Assessment (ISO) Downsizing
Process Definition & Documentation
Performance Improvement Systems Definition and Analysis
Risk Management Change Management Communication (Storyboarding)
Burning Point Identification
Linking Strategy to Process
Customer Care Focus
Business Planning Green Focus
Role Definition & Clarification
Governance structuring
Policy implementation
MI definition (as pre-analysis) of business analysis Strategy Setting
Knowledge Management MI – Business Analysis
Enterprise Elements that has design, deep diving and
task setting attached to it

7. 1. Portfolio
2. Programmes
3. Projects
4. Tasks
The actions needed to execute: i.e. the plans and projects and
programmes
Enterprise Elements that has action to it

8. "What are the main components of
SDO approach?"

9. Our SDO service consists of methodologies that we apply to the different stages ranging
from vision setting and strategy definition to delivery on an operational level.
1. Business owners, company directors and decision makers have a vision for
their business or organization. The vision is translated into a strategy.
2. Refining the strategy: formulate , articulate, challenge and crystallize the
strategy and set goals.
3. Turn high level strategy statements into actions that translate these into
plans. Define the what must happen by when. A roadmap and storyboard
depicts how strategy turns into outcomes.
4. Process defines who does what when and how, resulting in an outcome.
Identify gaps between what is being done currently and what should be
done. Cross these gaps and manage change through actions, tasks and
projects.
5. Use Projects to drive implementation and to realize outcomes for the plan.
What we do

10. Strategy, to be effective, must be “delivered”.
Firstly, strategy is linked to vision. Thus vision and strategy are be
defined and agreed to.
Next, these are documented in a storyboard format of VizComm™ and
VizBiz™. VizBiz™ defines the plan and positions processes and projects
in the „must do‟-list of the organization.
As a Strategy Delivery Office we render the full scope of services, using
a combination of tools and methodologies to create vision, strategy and
plans, and then drive the implementation and project delivery through
expert Process and Project Management services, applying the VizPro®
and TenStep® methodologies.
VizComm™, VizBiz™ and VizPro® are techniques that deliver business
solutions in picture format. Visuals support an immediate understanding
of companies‟ positioning, goals, and processes.
TenStep® Project Management and Project Office Management ensures
the delivery of change through world class practices.
How we deliver

11. A clear road map for the delivery of strategy in a highly visual format which enables
effective communication with stakeholders which creates a sense of destiny and
purpose and aligns them behind a common vision and goals.
Effective, measurable and sustainable performance management through the
outcomes focussed processes, ensuring all performance areas contribute to the
delivery of increased value to end customers and shareholders.
Indepth understanding of the business across divisions and functions, breaking down
functional silos by focusing on end-to-end process flows and outcomes.
Role clarification and definition and the elimination of gaps, duplication and
inefficiencies.
A well defined knowledge base of your enterprise processes and operations including
risks, controls, governance and compliance.
Effective
change management and embracement of change initiatives from
stakeholders through the highly participative and inclusive work shopping approach
And many more...
Benefits

12.  Our vision: we are the best known wine
exporter to Europe and the first choice for
European wine sellers.
 SDO follows the step by step approach on
the next slide.
 The follow-on slide shows how our
example rolls out...
Example

13. Revisit The
Test/Create The
Vision And Create The Define The Create The
Business/
Vision Strategy Goals Roadmap
Enterprise Plan
Statement
Create The Map To Map The Processes
Show Which And Show How They
Processes Are Contribute To Goals
Used In What Part And Strategy And
Of The Enterprise Who Does What
Define The
Action/Projects,
Programmes
And Portfolios
And Do!

14. We are the best · Consumers
known wine must ask
exporter to for us Double the
Europe and the · Importers sales of our
first choice for must ask for competitors
European wine us
sellers and Asia
Revisit The
Test/Create The
Vision And Create The Define The Create The
Business/
Vision Strategy Goals Roadmap
Enterprise Plan
Statement
Create The Map To Map The Processes
Customer Show Which And Show How They
Focus Processes Are Contribute To Goals
Used In What Part And Strategy And
Of The Enterprise Who Does What
Define The
Action/Projects,
Customer
Focus Programmes
And Portfolios
And Do!

15. Questions?