The document discusses effective delegation in organizations. It notes that delegation allows managers to focus on other initiatives while developing employees. The benefits of delegation include increased productivity, flexibility, trust and morale. However, delegation often fails when managers do not follow steps to define tasks clearly, communicate expectations, and provide feedback. The key is for managers to delegate responsibilities appropriately while maintaining accountability. Overall, the document advocates that delegation, when done correctly, can improve outcomes for individuals, teams and entire organizations.
2. People are the most important
part of an organization and
managers must do all they can to
keep people active, creative, and
motivated.
E. STAVRINAKI 2
3. 3E. STAVRINAKI
According to a recent Conference Board
report, 78% of all personnel in major
corporations believe that their manager
“routinely does work that would be
more effectively done by someone at
my level.”
66% of managers say they would like
to “increase their use of delegation as a
time management and personnel
development tool.”
4. Warning signs
•Is your inbox always full?
•Is the staff’s morale low and staff
turnover on the rise?
•Are delegated tasks incomplete and
are deadlines being missed?
•Do you intervene often in tasks or
projects delegated to staff ?
E. STAVRINAKI 4
5. Warning signs
•Do you second guess staff
assignments and often do you
redo them yourself?
• Aren’t your staff members
taking responsibility for tasks or
projects that you have delegated
to them?
E. STAVRINAKI 5
6. What Is Delegation?
Delegation is the process of assigning tasks or projects to
subordinates and clearly dictating expected outcomes and timeframe
for completion. It must be accompanied by the commitment of
subordinates to complete the tasks or projects.
6E. STAVRINAKI
7. Dumping work
To give orders
No to be responsible and
accountable for the work being
completed successfully
What Is Not Delegation…?
E. STAVRINAKI 7
9. Delegating Benefits – FOR YOU
Allows time to focus on other initiatives
and increases flexibility
Gain trust in the performance of your
employees, and in turn earn respect
from your employees
Improves the level of trust and
communication between you and your
employees
Achieves goals that require cooperative
group effort
Build on your leadership skills
9
Balanced workload, and time to
have a life outside of work
Less stress
Increased productivity
More ideas / creativity / solutions
Better use of human resources
E. STAVRINAKI
10. Delegating Benefits - For Your
Subordinates
Improves the level of trust and
communication between you and your
employees
Achieves goals that require cooperative
group effort
Personal and professional development
Increased job satisfaction
Know-how, experience
Increased productivity
10E. STAVRINAKI
11. Delegating Benefits – For Your
Organization
Saves money for the organization
by ensuring that tasks are assigned
to the right person at the right level
Increases overall productivity and
efficiency by making the best use of
organizational resources
More motivated staff and
improved retention
11E. STAVRINAKI
12. What gets in the way of
delegating?
E. STAVRINAKI 12
13. What gets in the way of
delegating?
"I can do this better and quicker
than my staff.“
"I don't have confidence in my
staff.“
"It's easier to do it myself than to
organize it, explain it, and
monitor it.“
E. STAVRINAKI 13
14. What gets in the way of
delegating?
"I like to have things done my way.“
"My staff will resent the additional
work.“
"My staff expect their manager to
be the problem solver and decision
maker."
E. STAVRINAKI 14
15. The 10 Steps
to successful delegation
1. Define the task
2. Select the individual
3. Assess ability and training needs
4. Explain why
5. State required results
6. Identify required resources
7. Agree on a schedule
8. Support and communicate
9. Provide feedback on results
10. Repeat the process
E. STAVRINAKI 15
16. What Can and Cannot Be
Delegated
16E. STAVRINAKI
17. What Can and Cannot Be
Delegated
DO NOT Delegate:
Your specified responsibilities
Your own “hot potatoes”
Confidential issues
17E. STAVRINAKI
18. How Do you Handle Obstacles?
Only in extreme cases
should you consider
taking back the
delegation.
Do this only if major
problems are evident!
18E. STAVRINAKI
19. Why Delegation may Fail?
The main reasons
delegation fails are:
No to follow the 10 Steps or a
plan
Lack of communication
Fear of losing control
Corporate culture
19E. STAVRINAKI
20. What is the key concept?
Tomorrow what actions
will you take?
E. STAVRINAKI 20