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Effective
Delegation
E. STAVRINAKI 1
EVA STAVRINAKI
BUSINESS STRATEGIST & TEACHER
People are the most important
part of an organization and
managers must do all they can to
keep people active, creative, and
motivated.
E. STAVRINAKI 2
3E. STAVRINAKI
According to a recent Conference Board
report, 78% of all personnel in major
corporations believe that their manager
“routinely does work that would be
more effectively done by someone at
my level.”
66% of managers say they would like
to “increase their use of delegation as a
time management and personnel
development tool.”
Warning signs
•Is your inbox always full?
•Is the staff’s morale low and staff
turnover on the rise?
•Are delegated tasks incomplete and
are deadlines being missed?
•Do you intervene often in tasks or
projects delegated to staff ?
E. STAVRINAKI 4
Warning signs
•Do you second guess staff
assignments and often do you
redo them yourself?
• Aren’t your staff members
taking responsibility for tasks or
projects that you have delegated
to them?
E. STAVRINAKI 5
What Is Delegation?
Delegation is the process of assigning tasks or projects to
subordinates and clearly dictating expected outcomes and timeframe
for completion. It must be accompanied by the commitment of
subordinates to complete the tasks or projects.
6E. STAVRINAKI
Dumping work
To give orders
No to be responsible and
accountable for the work being
completed successfully
What Is Not Delegation…?
E. STAVRINAKI 7
Why is delegating important?
E. STAVRINAKI 8
Delegating Benefits – FOR YOU
Allows time to focus on other initiatives
and increases flexibility
 Gain trust in the performance of your
employees, and in turn earn respect
from your employees
Improves the level of trust and
communication between you and your
employees
 Achieves goals that require cooperative
group effort
 Build on your leadership skills
9
Balanced workload, and time to
have a life outside of work
Less stress
 Increased productivity
 More ideas / creativity / solutions
 Better use of human resources
E. STAVRINAKI
Delegating Benefits - For Your
Subordinates
Improves the level of trust and
communication between you and your
employees
 Achieves goals that require cooperative
group effort
 Personal and professional development
 Increased job satisfaction
 Know-how, experience
Increased productivity
10E. STAVRINAKI
Delegating Benefits – For Your
Organization
Saves money for the organization
by ensuring that tasks are assigned
to the right person at the right level
Increases overall productivity and
efficiency by making the best use of
organizational resources
More motivated staff and
improved retention
11E. STAVRINAKI
What gets in the way of
delegating?
E. STAVRINAKI 12
What gets in the way of
delegating?
"I can do this better and quicker
than my staff.“
"I don't have confidence in my
staff.“
"It's easier to do it myself than to
organize it, explain it, and
monitor it.“
E. STAVRINAKI 13
What gets in the way of
delegating?
"I like to have things done my way.“
"My staff will resent the additional
work.“
"My staff expect their manager to
be the problem solver and decision
maker."
E. STAVRINAKI 14
The 10 Steps
to successful delegation
1. Define the task
2. Select the individual
3. Assess ability and training needs
4. Explain why
5. State required results
6. Identify required resources
7. Agree on a schedule
8. Support and communicate
9. Provide feedback on results
10. Repeat the process
E. STAVRINAKI 15
What Can and Cannot Be
Delegated
16E. STAVRINAKI
What Can and Cannot Be
Delegated
DO NOT Delegate:
Your specified responsibilities
Your own “hot potatoes”
Confidential issues
17E. STAVRINAKI
How Do you Handle Obstacles?
Only in extreme cases
should you consider
taking back the
delegation.
Do this only if major
problems are evident!
18E. STAVRINAKI
Why Delegation may Fail?
The main reasons
delegation fails are:
 No to follow the 10 Steps or a
plan
Lack of communication
Fear of losing control
Corporate culture
19E. STAVRINAKI
What is the key concept?
Tomorrow what actions
will you take?
E. STAVRINAKI 20
Remember…
E. STAVRINAKI 21
E. STAVRINAKI 22
stavrinaki.eva@gmail.com
https://gr.linkedin.com/pub/eva-stavrinaki/ba/114/401

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Effective delegation

  • 1. Effective Delegation E. STAVRINAKI 1 EVA STAVRINAKI BUSINESS STRATEGIST & TEACHER
  • 2. People are the most important part of an organization and managers must do all they can to keep people active, creative, and motivated. E. STAVRINAKI 2
  • 3. 3E. STAVRINAKI According to a recent Conference Board report, 78% of all personnel in major corporations believe that their manager “routinely does work that would be more effectively done by someone at my level.” 66% of managers say they would like to “increase their use of delegation as a time management and personnel development tool.”
  • 4. Warning signs •Is your inbox always full? •Is the staff’s morale low and staff turnover on the rise? •Are delegated tasks incomplete and are deadlines being missed? •Do you intervene often in tasks or projects delegated to staff ? E. STAVRINAKI 4
  • 5. Warning signs •Do you second guess staff assignments and often do you redo them yourself? • Aren’t your staff members taking responsibility for tasks or projects that you have delegated to them? E. STAVRINAKI 5
  • 6. What Is Delegation? Delegation is the process of assigning tasks or projects to subordinates and clearly dictating expected outcomes and timeframe for completion. It must be accompanied by the commitment of subordinates to complete the tasks or projects. 6E. STAVRINAKI
  • 7. Dumping work To give orders No to be responsible and accountable for the work being completed successfully What Is Not Delegation…? E. STAVRINAKI 7
  • 8. Why is delegating important? E. STAVRINAKI 8
  • 9. Delegating Benefits – FOR YOU Allows time to focus on other initiatives and increases flexibility  Gain trust in the performance of your employees, and in turn earn respect from your employees Improves the level of trust and communication between you and your employees  Achieves goals that require cooperative group effort  Build on your leadership skills 9 Balanced workload, and time to have a life outside of work Less stress  Increased productivity  More ideas / creativity / solutions  Better use of human resources E. STAVRINAKI
  • 10. Delegating Benefits - For Your Subordinates Improves the level of trust and communication between you and your employees  Achieves goals that require cooperative group effort  Personal and professional development  Increased job satisfaction  Know-how, experience Increased productivity 10E. STAVRINAKI
  • 11. Delegating Benefits – For Your Organization Saves money for the organization by ensuring that tasks are assigned to the right person at the right level Increases overall productivity and efficiency by making the best use of organizational resources More motivated staff and improved retention 11E. STAVRINAKI
  • 12. What gets in the way of delegating? E. STAVRINAKI 12
  • 13. What gets in the way of delegating? "I can do this better and quicker than my staff.“ "I don't have confidence in my staff.“ "It's easier to do it myself than to organize it, explain it, and monitor it.“ E. STAVRINAKI 13
  • 14. What gets in the way of delegating? "I like to have things done my way.“ "My staff will resent the additional work.“ "My staff expect their manager to be the problem solver and decision maker." E. STAVRINAKI 14
  • 15. The 10 Steps to successful delegation 1. Define the task 2. Select the individual 3. Assess ability and training needs 4. Explain why 5. State required results 6. Identify required resources 7. Agree on a schedule 8. Support and communicate 9. Provide feedback on results 10. Repeat the process E. STAVRINAKI 15
  • 16. What Can and Cannot Be Delegated 16E. STAVRINAKI
  • 17. What Can and Cannot Be Delegated DO NOT Delegate: Your specified responsibilities Your own “hot potatoes” Confidential issues 17E. STAVRINAKI
  • 18. How Do you Handle Obstacles? Only in extreme cases should you consider taking back the delegation. Do this only if major problems are evident! 18E. STAVRINAKI
  • 19. Why Delegation may Fail? The main reasons delegation fails are:  No to follow the 10 Steps or a plan Lack of communication Fear of losing control Corporate culture 19E. STAVRINAKI
  • 20. What is the key concept? Tomorrow what actions will you take? E. STAVRINAKI 20