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E3 wesker kuflik_novel_technologylivinglab
- 1. Automatic or Manual Path: a Groupware application for Museum Visit Planning using Interaction with Situated Displays Inna Belinky February 3rd, 2016 UNINA 1 Novel technology at the fingertips of the visitors: A living research lab Alan J. Wecker Tsvi Kuflik EVA/Minerva 2016 Intelligent User Interfaces for Cultural Heritage Exploration
- 2. Automatic or Manual Path: a Groupware application for Museum Visit Planning using Interaction with Situated Displays Inna Belinky February 3rd, 2016 UNINA 2 Agenda: • A modern adaptive guide • The museum as a living research lab
- 3. The Hecht Museum (Movie) February 3rd, 2016 UNINA 3 The Phoenicians Ancient arts and craftsThe Ma’agan Michael Ship Second floor coins First floor - archeology Museum’s floor plan
- 4. • Our goal was to transfer a research prototype of a museum visitors guide into a system that is used by museum visitors on a daily basis – This goal had two practical aspects: • Museum visitors guide system – available to regular museum visitors • Living research lab that enables on going research – Experimenting and evaluating novel technology in realistic setting Project goal 4
- 5. • Knowing where the visitor is – Indoor positioning system • What about the museum constraints? – Invisible technology… • What amount of information is needed? • How can we let the visitors know that information is available? Challenges 5
- 6. • We examined the museum and selected 43 most interesting positions • We Installed almost invisible indoor positioning system • We prepared over 300 presentations * three languages • We introduced additional capabilities – Navigation support – Recommendations – Messaging service So what did we do? 6
- 7. This is how it looks 7
- 8. Automatic or Manual Path: a Groupware application for Museum Visit Planning using Interaction with Situated Displays Inna Belinky February 3rd, 2016 UNINA 8 Agenda: • A modern adaptive guide • The museum as a living research lab
- 9. • We can enable online visit planning • We can enable onsite re-planning • We can enable onsite interaction • We can create a personalized visit summary • We can study indoor navigation • We can study interrupt management • We can monitor visitors’ behavior • We can provide feedback to the curator So we have an instrumented museum, so what? 9
- 11. Results Shared setting Private setting • Speaking time was longer in the private setting. • Private setting was perceived to stimulate more discussion. 11
- 12. • We can enable online visit planning • We can enable onsite re-planning • We can enable onsite interaction • We can create a personalized visit summary • We can study indoor navigation • We can study interrupt management • We can monitor visitors’ behavior • We can provide feedback to the curator So we have an instrumented museum, so what? 12
- 13. Visit summary 13
- 14. • We can enable online visit planning • We can enable onsite re-planning • We can enable onsite interaction • We can create a personalized visit summary • We can study indoor navigation • We can study interrupt management • We can monitor visitors’ behavior • We can provide feedback to the curator So we have an instrumented museum, so what? 14
- 16. Shared displays study February 3rd, 2016 UNINA 16
- 17. • We can enable online visit planning • We can enable onsite re-planning • We can enable onsite interaction • We can create a personalized visit summary • We can study indoor navigation • We can study interrupt management • We can monitor visitors’ behavior • We can provide feedback to the curator So we have an instrumented museum, so what? 17
- 18. Notifications 18
- 19. Proactiveness allows systems to provide their users with relevant information (or service) at the right time • Proactive museum visitors guide is one example for such system • However, when considering proactiveness, two questions pop up: – When to provide information to the users? • We do not want to interfere – How to notify the users about the availability of a service ? • We would like to make sure that the user will get the message 19 Motivation
- 20. Content types – Urgent “The building is on fire! leave now!” – Important “Don’t make plans for tonight, we will go out for dinner” – Relevant “Keep your head up even though Ido is boring” 20
- 21. • We can enable online visit planning • We can enable onsite re-planning • We can enable onsite interaction • We can create a personalized visit summary • We can study indoor navigation • We can study interrupt management • We can monitor visitors’ behavior • We can provide feedback to the curator So we have an instrumented museum, so what? 21
- 23. Visitor movement styles I Sto(ry)chastics: A Bayesian Network Architecture for User Modeling and Computational Storytelling for Interactive Spaces by Flavia Sparacino (2003) • Busy • Selective • Greedy
- 24. Visitor movement styles II Veron E. and Levasseur M. (Ethnographie de l'exposition, Paris, Bibliothèque Publique d'Information, Centre Georges Pompidou (1983) Classified visitor movements into four styles: ant fish grasshopper butterfly
- 25. Visitor Style Pairs • Meekrats • Doves • Ducks • Lone Wolves February 3rd, 2016 UNINA 25
- 26. • Visualization of visitors’ behavior Online access to accumulated data 26
- 27. • We compared visit logs – Regular visitors that used a mobile guide – Regular visitors that did not use it The effects of a mobile visitors guide on visitors’ behavior 27
- 28. Results: Conclusions • Using a mobile guide increased visit time • The mobile guide monopolized visitor’s time – Both holding power and attraction power increased • The use of the guide disrupted the social interaction of visitors coming in a group 28
- 29. Alan J. Wecker U of Haifa, U of Trento Tsvi Kuflik U of Haifa Oliviero Stock FBK-Irst Dynamic personalization based on Mobile Behavior: from Personality to Personalization: A Blueprint Joint work with: Rose Ginosar, Eynat Sharon Tower of David Museum
- 30. • General – Can we use personality data to help our users? • In what ways? • Cultural Heritage – What does this mean in a museum context? • How? – Coerce > Persuade > Influence – Present in a manner which is the most amenable to the user for his benefit Problem
- 31. • Tower of David Museum a museum within a castle – 6 rooms + Entrance and Exit – 15 Exhibits Setting
- 32. • Some of the Tower of David Museum Exhibits Setting Canaanite Period 3200 BCE First Temple Period 1006 BCE Second Temple Period 515 BCE Byzantine Period 324 CE Roman Period 63 CE Muslim Period 638 CE Crusader Period 1099 CE Ayyubid Period 1187 CE Mamluk Period 1260 CE Ottoman Period 1517 CE British rule – State of Israel 1917 CE
- 33. Museum Types- based on identity (Falk ) • Explorer • Experience Seeker • Hobbyist/Professional • Recharger • Facilitator • Respectful pilgrims • Affinity seekers
- 34. Type Formula Fish (NPV – PPS >= PPS) ||((PPS/NPV < = T1) &(NPS/PPS < T3 )) Ant (PPS/NPV > T1 ) &(NPS/PPS > T2) Butter-fly (PPS/NPV > T1) &(NPS/PPS < T2) Grass-hopper (PPS/NPV < T1) &(NPS/PPS > T3) Table 2. Classification of users based on movement The thresholds T1=0.5, T2=0.5, T3=0.3 were obtained by experimental trial and error until a good clustering was obtained on visitor data at the Hecht Museum (n=400).
- 35. Movement pattern Curiosity Attention Span Big 5 Falk type % Grasshopper Low High NO Professional Hobbyist 41 Fish Low Low NU Recharger 33 Ant High High IO Explorer 10 Butterfly High Low IU Experience Seeker 16 Movement to personality Table 3 Movement to Personality
- 36. • What can you do with personality? – Develop, Exploit, Manage opportunities • How can use personality to do this? – Increase Awareness – Increase Commitment – Manage the opportunity in an optimum way (marketing sense) What do you want to do with personality?
- 37. • When increasing Awareness use: – Subtlety – Frequency – Length – Marketing strategy (in the door, in your face…) – Incentive type (different wordings) – Context • Location • Temporal – Social (not in this study) How to do this using personality (Factors)
- 38. • Calibration of beacons – Range & Frequency • People follow a general path (not much chance to express personality) – Physical Constraints • Stairs • Side Rooms • Natural Flow – Time Constraints • “Museum Fatigue” (rooms seen at end…) • Developing Solution – Examine the small variants Initial insights
- 39. A Novel Image-Based Positioning Technique Using Mobile Eye-Tracker For Enhancing the Museum Visit Moayad Mokatren, Tsvi Kuflik and Ilan Shimshoni Department of Information Systems The University of Haifa Sep 2016 Mobile-CH 39
- 40. Research Question How can we use mobile eye tracker to identify location and object of interest? Sep 2016 Mobile-CH 40
- 41. Architecture Fixation point <Descriptor , FixationPoint> Sep 2016 Mobile-CH 41 Broadcaster Locating Server
- 42. Towards Using Mobile, Head- Worn Displays in Cultural Heritage: User Requirements and a Research Agenda NataliaVainstein TheUniversityof Haifa Haifa,Israel nataliashtepa@gmail.com TsviKuflik TheUniversityof Haifa Haifa,Israel tsvikak@is.haifa.ac.il Joel Lanir TheUniversityof Haifa Haifa,Israel ylanir@is.haifa.ac.il
- 43. The research • This study focuses on exploring the potential of HWD to enhance the museum visit experience. • We first aim to fully understand user requirements for such a guide. • These requirements drive the development of a smart glasses museum visitors' guide prototype which later will be evaluated in a museum setting System Requirements Design and implementationEvaluation
- 44. User Requirements for Glasses-Based Guide • System Proactiveness – most participants preferred to keep the user in control, where the user decides when to receive information. November 2016 EVA/Minerva 2016
- 45. User Requirements for Glasses-Based Guide Interaction with the device control the glasses with an accompanied mobile device using physical touch on the side of the glasses (through buttons or slide gestures) voice commands mid-air hand gestures
- 46. User Requirements for Glasses-Based Guide • Device characteristics light weight device the ability to adjust/remove the display display for both eyes located at the center of the glasses
- 47. User Requirements for Glasses-Based Guide Information delivery Text audio video images having information registered to the real-world position of the museum objects (i.e., see- through AR) March 2016 IUI 2016
- 48. User Requirements for Glasses-Based Guide Personalization and Privacy multiple content items personalization March 2016 IUI 2016
- 49. Future Work • Comparing the use of HWD with a more conventional museum visitor's guide at a real museum.
- 50. Visualizing Proximity-Based Behavior of Museum Visitors using Tangram Diagrams J. Lanir, P. Bak, & T. Kuflik: The University of Haifa in cooperation with IBM Research / Haifa Lab, Israel 50
- 51. Tangram Diagrams – Exploring the design space 1. Problem characterization: 1. Encode the ratio between 2D variables 2. Judgment of relative size 3. Pattern detection 4. Comparison of patterns 2. Visual Variables: 1. Absolute Size (outer) 2. Relative Size (inner) 3. Orientation 4. Planes 5. Color 51
- 52. Visiting Patterns – Engagement Show the trade-off between holding power (time spent at an exhibition) and attracting power (% of visitors at an exhibit). Information requirements: 1. What is the engagement of visitors by exhibit and how do different exhibits relate to each other? 2. How does the usage of the mobile guide affect the engagement of the visitors at every exhibit? 3. What are the different engagement patterns of exhibits expressed by the differences of holding-to-attraction ratio? 52
- 53. Visiting Patterns – Engagement 53
- 54. • We cover major aspects of the museum visit and we will cover more So what did we get Web-based visit planning (at home) Onsite individual visit Group interaction with large displays SSP and Interrupt management Individual and group navigation and communication support Post visit summary 54
- 55. And if we connect everything Planning Summary 55 Onsite visit Planning Summary The visit becomes a link in a lifelong chain of cultural heritage experience
- 56. Automatic or Manual Path: a Groupware application for Museum Visit Planning using Interaction with Situated Displays Inna Belinky Questions? February 3rd, 2016 UNINA 56
- 57. 57February 3rd, 2016 UNINA
Notes de l'éditeur
- גם מימשנו אפשרות של תכנון אוטומטי- המערכת מציעה תכנון על סמך הדירוגים האישיים של המשתתפים.
- Finally, Falk (2009) suggests the “Identity-related Museum Visit Experience Model” that contains a typology of five visitor-identity prototypes: (i) “Explorer,” whose visit to the museum is motivated by curiosity or general interest in discovering more about the subject matter introduced by the museum; (ii) “Experience Seeker,” often a tourist, whose visit is typically motivated by the main attraction the museum is known to offer; (iii) “Professional/Hobbyist,” who is interested in specific topics out of the full collection of the museum visit; (iv) “Recharger,” who comes to the museum to reflect, rejuvenate, or relax and absorb the atmosphere; and finally, (v) “Facilitator,” who visits the museum to satisfy the needs and desires of someone she or he cares about rather than just her/himself. The identity of a “Facilitator” is actually a social identity that is manifested only within groups.
- System Proactiveness – most participants (11 out of 17) preferred to keep the user in control, where the user decides when to receive information.
- Device characteristics – The users wanted a light weight device (17), and the ability to adjust/remove the display (11). Some users preferred a display for both eyes located at the center of the glasses (7)
- Information delivery – visitors expressed a wide variety of preferences towards different types of media: text (6), Audio (14), video (11), and images (11). Having information registered to the real-world position of the museum objects (i.e., see-through AR), was also important (13). a large number of users objected to text (10) as they said it is not easy to read with the glasses. Some objected to video (4) as it distracts the visitor from the museum and some (4) objected to audio.
- Personalization and Privacy – Most users want to be able to choose from multiple content items (13), yet they still expect personalization (10).
- The next step will be comparing the use of HWD with a more conventional museum visitor's guide at a real museum. Two versions of a museum visitors guide system will be used. One is an existing handheld, personalized, context aware museum visitors' guide system that has been developed and deployed in the museum, while the second will be the same system, adapted to enable users' interaction through the mobile glasses. In the user studies, with regular museum visitors, the following aspects will be evaluated: usability, the overall visit experience and the impact of the systems on group interaction when the visitor comes with a group of friends – a common scenario. Data will be collected in two complementary ways: by system logs that will enable to analyze visitors' movements through the museum, time spent at POIs and information viewed, and by questionnaires and interviews.
- Results reveal several interesting points. First, we can easily see several exhibits with high holding power. Not surprisingly, two of these are in the main attraction area of the museum – a 2000 year old ship extracted from the sea bottom and then reconstructed (annotated e and f in Figure 4). It is also clear that visitors spent much time at the first few exhibits (a, b, c which are located at the museum entrance hall) with visitor’s attention span quickly getting shorter. Second, we notice several exhibits with a high attracting power. Most people stop and look at the first exhibit (a), as well as the next exhibits at the entrance hall (b and c). Other high attraction points are point (d) which is the major junction of the museum, and (e) which is the main point to observe the ancient ship. The high attracting power at point (e) reflects the fact that most visitors arriving at the museum indeed go and see its prominent attraction. On the other hand, it seems that very few visitors go up to the second floor (g), with most exhibits on the second floor showing a very low attraction power. Third, it is easy to see the effect that the mobile guide had on visitor engagement. In most locations, the holding power is larger for visitors who used the mobile guide compared to those who did not use the guide.