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Oakland	
  Small	
  Business	
  Taskforce	
  
Summary and Recommendation
January 30th, 2017
O a k l a n d S m a l l B u s i n e s s Ta s k F o r c e
CHARTER
To explore the points of intersection between the City of Oakland and Oakland Small Business
in order to make a recommendation that will:
•  Enable a sustainable relationship and dialogue between the Oakland City Government
and Oakland Small Business
•  Influence policy making to promote a sustainable Oakland Small Business
•  Be a model for partnership between City Government and Small Business
MEMBERS
District Nominees
D1 – John ‘Sal’ Bednarz / Actual Restaurants
Group
D2 – Abdu Abdulalim / Three Amigos Market
D3 – Craig Jones / Uncle Willie’s BBQ
D4 – René Quinonez - Movement Ink
D5 – Mark Legaspi / Lucky 37 Restaurant
D6 – Nanette Hunter / D-Unique Tools
D7 – Wondwossen “Woody” Tadesse / Skyline Pizza
At-Large – Ebon Glenn – Green Beans Coffee
Company
Mayor’s Nominees
Mayor 1 – Barbara Leslie /
Oakland Chamber of
Commerce
Mayor 2 – Rachel Konte / Red
Bay Coffee and Owl & Wood
Mayor 3 – Denis Ring / OCHO
Technical Assistance/Support
Erin Kilmer Neel / Beneficial State
Bank Foundation
Susana Morales Konishi / Sustainable
Business Alliance
Daniel Swafford / Oaktoberfest,
Laurel District Association, Montclair
Village Association, Dimond
Improvement Association
Facilitator
Amy Hillyard / Hillyard Consulting
Auxiliary	
  	
  
Mee,ngs	
  
O u r P r o c e s s
MEETING	
  4	
  
January	
  30th	
  
MEETING	
  3	
  
January	
  9th 	
  	
  
	
  MEETING	
  2	
  
December	
  12th	
  
MEETING	
  1	
  
November	
  21st	
  	
  
•  Get	
  to	
  know	
  each	
  other	
  
•  Align	
  on	
  objec,ve	
  and	
  
outcomes	
  
•  Discuss	
  what	
  is	
  working	
  
and	
  not	
  working	
  for	
  Small	
  
Business	
  in	
  Oakland	
  
•  Agree	
  on	
  data	
  gathering	
  	
  
•  Review	
  Chamber	
  data	
  &	
  
other	
  reports/studies	
  
•  Share	
  learnings	
  from	
  
survey	
  
•  Share	
  learnings	
  from	
  
interviews	
  
•  Iden,fy	
  themes	
  and	
  
priori,ze	
  
•  Begin	
  to	
  brainstorm	
  
recommenda,ons	
  	
  
•  Discuss	
  recommenda,on	
  
theme	
  areas	
  
•  Review	
  Detailed	
  Report	
  
•  Align	
  on	
  top	
  
recommenda,ons	
  
•  Agree	
  to	
  extend	
  taskforce	
  
•  Prepare	
  to	
  present	
  
recommenda,on	
  
•  Present	
  recommenda,ons	
  
to	
  Mayor	
  
•  Agree	
  on	
  next	
  steps	
  
•  Conduct	
  online	
  survey	
  
•  Interview	
  other	
  small	
  
business	
  owners	
  
•  Review	
  available	
  data	
  
•  Create	
  detailed	
  report	
  
•  Synthesize	
  
recommenda,ons	
  
•  Prepare	
  recommenda,ons	
  
•  Socialize	
  recommenda,ons	
  
with	
  City	
  Staff	
  
	
  
IN	
  MEETINGS	
  BETWEEN	
  MEETINGS	
  
•  Follow	
  up	
  mee,ngs	
  in	
  
March	
  and	
  June,	
  hosted	
  by	
  
Jose	
  Corona	
  
•  Maintain	
  momentum	
  
•  Refine	
  recommenda,on	
  
•  Define	
  rela,onship	
  with	
  
staff	
  
•  Request	
  reasources	
  
S m a l l B u s i n e s s i n O a k l a n d
b y t h e N u m b e r s
$29M+	
   Tax	
  revenue	
  generated	
  by	
  	
  Oakland	
  Small	
  Business	
  in	
  20161	
  
5.7%	
   Increase	
  in	
  sales	
  tax	
  revenue	
  as	
  compared	
  20151	
  
84-­‐95%	
   Percentage	
  of	
  businesses	
  in	
  Oakland	
  that	
  have	
  less	
  than	
  50	
  employees1	
  
83%	
   Percentage	
  of	
  respondents	
  of	
  the	
  Chamber	
  phone	
  survey	
  in	
  favor	
  of	
  providing	
  City	
  funding	
  to	
  
help	
  small	
  businesses	
  stay	
  in	
  Oakland2	
  
4x	
   Amount	
  a	
  local	
  business	
  spends	
  in	
  the	
  local	
  economy	
  compared	
  to	
  chain	
  businesses3	
  
60	
   Number	
  of	
  restaurants	
  that	
  have	
  closed	
  in	
  the	
  Bay	
  Area	
  since	
  September4	
  
Data requested but not available: Business license data, retail leakage
1 From Chamber of Commerce Small Business report , 2 Chamber of Commerce Small Business phone survey , 3 Oakland Grown reference, 4 East Bay Times article “What is
behind the spade of restaurant closures?” 1/24/17
P o s i t i v e A s p e c t s o f D o i n g B u s i n e s s i n
O a k l a n d
SB Supportive
Customer Base
People	
  of	
  Oakland	
  desire	
  the	
  crea,vity	
  
and	
  uniqueness	
  offered	
  by	
  small	
  
business	
  
Emotional Ties
We	
  are	
  emo,onally	
  ,ed	
  to	
  our	
  business	
  
and	
  to	
  the	
  “American	
  Dream”	
  of	
  small	
  
business	
  ownership.	
  	
  	
  
Community
We	
  are	
  are	
  Oakland.	
  We	
  live	
  here,	
  we	
  
bring	
  our	
  passion	
  and	
  energy	
  to	
  Oakland	
  
as	
  the	
  place	
  we	
  love	
  and	
  call	
  home.	
  	
  
Employing Locals
We	
  value	
  the	
  opportunity	
  to	
  create	
  
jobs	
  for	
  local	
  residents.	
  	
  
Diversity
We	
  all	
  cherish	
  the	
  vibrancy	
  of	
  
Oakland’s	
  diverse	
  community	
  
Creativity
We	
  are	
  crea,ve	
  and	
  enjoy	
  expressing	
  
our	
  crea,vity	
  through	
  our	
  business.	
  
C h a l l e n g i n g A s p e c t s o f D o i n g B u s i n e s s i n
O a k l a n d
Lack of Advocacy
We	
  don’t	
  feel	
  the	
  city	
  understands	
  us	
  
or	
  is	
  looking	
  our	
  for	
  out	
  best	
  interest	
  
Public Safety & Blight
The	
  city-­‐wide	
  safety	
  challenges	
  and	
  increasing	
  
blight	
  are	
  encroaching	
  on	
  our	
  ability	
  to	
  a`ract	
  and	
  
retain	
  business	
  
Cost of
Doing Business
From	
  wages	
  to	
  insurance	
  to	
  fees	
  to	
  taxes	
  to	
  
goods,	
  the	
  costs	
  of	
  doing	
  business	
  are	
  
outpacing	
  our	
  ability	
  to	
  raise	
  prices.	
  
Workforce Challenges
It’s	
  difficult	
  to	
  a`ract	
  qualified	
  workers	
  and	
  when	
  
we	
  do,	
  many	
  of	
  them	
  leave	
  because	
  they	
  can	
  no	
  
longer	
  afford	
  to	
  live	
  in	
  Oakland.	
  
Complexity of City
Bureaucracy
We	
  find	
  it	
  difficult	
  and	
  frustra,ng	
  to	
  
deal	
  with	
  City	
  process	
  and	
  procedures	
  -­‐	
  	
  
it	
  costs	
  us	
  ,me	
  and	
  money.	
  
Rising Rents
Many	
  of	
  us	
  helped	
  to	
  lead	
  Oakland’s	
  
revival,	
  now	
  we	
  are	
  being	
  priced	
  out	
  of	
  
the	
  city	
  we	
  brought	
  back	
  to	
  life.	
  	
  
Lack of Data & Insights
Lack	
  of	
  data	
  about	
  the	
  SB	
  landscape,	
  
trends	
  and	
  the	
  network	
  of	
  of	
  
connec,ons	
  dedicated	
  to	
  serving	
  SB.	
  	
  
S h o r t Te r m R e c o m m e n d a t i o n s
Establish Small
Business Commission
Charter	
  a	
  permanent	
  Small	
  
Business	
  Commission	
  to	
  advise,	
  
vet	
  and	
  review	
  policies	
  and	
  
process	
  that	
  impact	
  Small	
  
Business	
  in	
  Oakland.	
  
Leverage	
  exis,ng	
  marke,ng	
  
budget	
  in	
  the	
  OED	
  to	
  launch	
  a	
  
marke,ng	
  campaign	
  focused	
  on	
  
suppor,ng	
  Small	
  Business	
  in	
  
Oakland.	
  	
  
Leverage	
  exis,ng	
  resources	
  in	
  the	
  
OED	
  to	
  collect	
  data	
  and	
  develop	
  a	
  
holis,c	
  view	
  of	
  the	
  Oakland	
  
business	
  landscape	
  across	
  sectors.	
  
This	
  data	
  can	
  be	
  used	
  for	
  decision	
  
making	
  and	
  	
  building	
  connec,ons	
  
across	
  all	
  sectors	
  of	
  the	
  local	
  
economy.	
  
SB Data Collection,
Analysis and Insight
SB Marketing
Campaign
Recharter,
Revamp & Retool
Business Assistance Center
Work	
  with	
  OED	
  leadership	
  to	
  
recharter,	
  revamp	
  and	
  retool	
  the	
  
Business	
  Assistance	
  Center	
  to	
  
be`er	
  meet	
  the	
  needs	
  of	
  Small	
  
Business.	
  	
  
A d d i t i o n a l R e c o m m e n d a t i o n s f o r
C o n s i d e r a t i o n
Craft Public Safety Strategy for SB
Public	
  Safety	
  and	
  blight	
  were	
  important	
  topics	
  to	
  the	
  task	
  force.	
  As	
  
the	
  new	
  police	
  chief	
  enters	
  her	
  new	
  role,	
  ensure	
  that	
  she	
  includes	
  
small	
  business	
  as	
  a	
  key	
  stakeholder	
  in	
  the	
  design	
  of	
  her	
  strategy.	
  	
  
Subsidies and Financial Support
Small	
  business	
  are	
  bearing	
  a	
  large	
  burden	
  as	
  a	
  result	
  of	
  the	
  social	
  
and	
  economic	
  changes	
  taking	
  place	
  in	
  the	
  Bay	
  Area.	
  There	
  are	
  
few	
  financial	
  incen,ves	
  or	
  programs	
  aimed	
  at	
  suppor,ng	
  and	
  
sustaining	
  small	
  business.	
  	
  
Workforce Development Programs
Ensure	
  that	
  SB	
  is	
  at	
  the	
  at	
  the	
  Workforce	
  Development	
  table	
  so	
  
these	
  programs	
  can	
  support	
  Small	
  Business	
  needs	
  in	
  addi,on	
  to	
  
needs	
  of	
  large	
  businesses	
  
Improve Permitting Process for SB
Naviga,ng	
  the	
  permicng	
  process	
  is	
  ,me	
  consuming	
  and	
  costly	
  
for	
  SB.	
  The	
  permanent	
  SB	
  commission	
  could	
  collaborate	
  with	
  
the	
  Planning	
  Commission	
  to	
  design	
  new	
  ways	
  for	
  SB	
  to	
  move	
  
through	
  this	
  process	
  with	
  more	
  support	
  and	
  more	
  speed.	
  	
  
Commercial Rent Planning & Stabilizaiton
Explore	
  programs	
  that	
  help	
  small	
  business	
  plan	
  for	
  lease	
  nego,a,on	
  
extensions	
  so	
  they	
  are	
  business	
  are	
  not	
  disrupted	
  by	
  sudden	
  and	
  
unplanned	
  increases.	
  Consider	
  crea,ng	
  “Good	
  Landlord”	
  incen,ves	
  and	
  
crea,ve	
  use	
  of	
  development	
  funding	
  and	
  other	
  approaches.	
  
Address District Inequalites
BIDS	
  have	
  proven	
  to	
  have	
  an	
  important	
  connec,on	
  point	
  between	
  SB	
  
and	
  the	
  City	
  and	
  to	
  have	
  posi,ves	
  impact	
  on	
  neighborhood	
  vibrancy.	
  
However,	
  there	
  is	
  inequitable	
  access	
  across	
  districts.	
  City	
  should	
  
research	
  and	
  plan	
  for	
  building	
  equity	
  into	
  our	
  City’s	
  BID	
  Strategy	
  
I n C l o s i n g …
The	
  Oakland	
  Small	
  Business	
  Task	
  Force	
  is	
  honored	
  to	
  represent	
  our	
  City’s	
  dynamic,	
  passionate	
  
and	
  hard	
  working	
  community	
  of	
  entrepreneurs.	
  
	
  
Thank	
  you	
  for	
  the	
  opportunity	
  to	
  serve.	
  
	
  
We	
  look	
  forward	
  to	
  working	
  with	
  our	
  Mayor,	
  Councilmembers,	
  and	
  City	
  Staff	
  as	
  resource	
  
partners	
  and	
  to	
  claim,	
  with	
  pride,	
  that:	
  
	
  
OAKLAND	
  IS	
  A	
  SMALL	
  BUSINESS	
  CITY!	
  

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Osbtf recommendations preso 012917_final

  • 1. Oakland  Small  Business  Taskforce   Summary and Recommendation January 30th, 2017
  • 2. O a k l a n d S m a l l B u s i n e s s Ta s k F o r c e CHARTER To explore the points of intersection between the City of Oakland and Oakland Small Business in order to make a recommendation that will: •  Enable a sustainable relationship and dialogue between the Oakland City Government and Oakland Small Business •  Influence policy making to promote a sustainable Oakland Small Business •  Be a model for partnership between City Government and Small Business MEMBERS District Nominees D1 – John ‘Sal’ Bednarz / Actual Restaurants Group D2 – Abdu Abdulalim / Three Amigos Market D3 – Craig Jones / Uncle Willie’s BBQ D4 – René Quinonez - Movement Ink D5 – Mark Legaspi / Lucky 37 Restaurant D6 – Nanette Hunter / D-Unique Tools D7 – Wondwossen “Woody” Tadesse / Skyline Pizza At-Large – Ebon Glenn – Green Beans Coffee Company Mayor’s Nominees Mayor 1 – Barbara Leslie / Oakland Chamber of Commerce Mayor 2 – Rachel Konte / Red Bay Coffee and Owl & Wood Mayor 3 – Denis Ring / OCHO Technical Assistance/Support Erin Kilmer Neel / Beneficial State Bank Foundation Susana Morales Konishi / Sustainable Business Alliance Daniel Swafford / Oaktoberfest, Laurel District Association, Montclair Village Association, Dimond Improvement Association Facilitator Amy Hillyard / Hillyard Consulting
  • 3. Auxiliary     Mee,ngs   O u r P r o c e s s MEETING  4   January  30th   MEETING  3   January  9th      MEETING  2   December  12th   MEETING  1   November  21st     •  Get  to  know  each  other   •  Align  on  objec,ve  and   outcomes   •  Discuss  what  is  working   and  not  working  for  Small   Business  in  Oakland   •  Agree  on  data  gathering     •  Review  Chamber  data  &   other  reports/studies   •  Share  learnings  from   survey   •  Share  learnings  from   interviews   •  Iden,fy  themes  and   priori,ze   •  Begin  to  brainstorm   recommenda,ons     •  Discuss  recommenda,on   theme  areas   •  Review  Detailed  Report   •  Align  on  top   recommenda,ons   •  Agree  to  extend  taskforce   •  Prepare  to  present   recommenda,on   •  Present  recommenda,ons   to  Mayor   •  Agree  on  next  steps   •  Conduct  online  survey   •  Interview  other  small   business  owners   •  Review  available  data   •  Create  detailed  report   •  Synthesize   recommenda,ons   •  Prepare  recommenda,ons   •  Socialize  recommenda,ons   with  City  Staff     IN  MEETINGS  BETWEEN  MEETINGS   •  Follow  up  mee,ngs  in   March  and  June,  hosted  by   Jose  Corona   •  Maintain  momentum   •  Refine  recommenda,on   •  Define  rela,onship  with   staff   •  Request  reasources  
  • 4. S m a l l B u s i n e s s i n O a k l a n d b y t h e N u m b e r s $29M+   Tax  revenue  generated  by    Oakland  Small  Business  in  20161   5.7%   Increase  in  sales  tax  revenue  as  compared  20151   84-­‐95%   Percentage  of  businesses  in  Oakland  that  have  less  than  50  employees1   83%   Percentage  of  respondents  of  the  Chamber  phone  survey  in  favor  of  providing  City  funding  to   help  small  businesses  stay  in  Oakland2   4x   Amount  a  local  business  spends  in  the  local  economy  compared  to  chain  businesses3   60   Number  of  restaurants  that  have  closed  in  the  Bay  Area  since  September4   Data requested but not available: Business license data, retail leakage 1 From Chamber of Commerce Small Business report , 2 Chamber of Commerce Small Business phone survey , 3 Oakland Grown reference, 4 East Bay Times article “What is behind the spade of restaurant closures?” 1/24/17
  • 5. P o s i t i v e A s p e c t s o f D o i n g B u s i n e s s i n O a k l a n d SB Supportive Customer Base People  of  Oakland  desire  the  crea,vity   and  uniqueness  offered  by  small   business   Emotional Ties We  are  emo,onally  ,ed  to  our  business   and  to  the  “American  Dream”  of  small   business  ownership.       Community We  are  are  Oakland.  We  live  here,  we   bring  our  passion  and  energy  to  Oakland   as  the  place  we  love  and  call  home.     Employing Locals We  value  the  opportunity  to  create   jobs  for  local  residents.     Diversity We  all  cherish  the  vibrancy  of   Oakland’s  diverse  community   Creativity We  are  crea,ve  and  enjoy  expressing   our  crea,vity  through  our  business.  
  • 6. C h a l l e n g i n g A s p e c t s o f D o i n g B u s i n e s s i n O a k l a n d Lack of Advocacy We  don’t  feel  the  city  understands  us   or  is  looking  our  for  out  best  interest   Public Safety & Blight The  city-­‐wide  safety  challenges  and  increasing   blight  are  encroaching  on  our  ability  to  a`ract  and   retain  business   Cost of Doing Business From  wages  to  insurance  to  fees  to  taxes  to   goods,  the  costs  of  doing  business  are   outpacing  our  ability  to  raise  prices.   Workforce Challenges It’s  difficult  to  a`ract  qualified  workers  and  when   we  do,  many  of  them  leave  because  they  can  no   longer  afford  to  live  in  Oakland.   Complexity of City Bureaucracy We  find  it  difficult  and  frustra,ng  to   deal  with  City  process  and  procedures  -­‐     it  costs  us  ,me  and  money.   Rising Rents Many  of  us  helped  to  lead  Oakland’s   revival,  now  we  are  being  priced  out  of   the  city  we  brought  back  to  life.     Lack of Data & Insights Lack  of  data  about  the  SB  landscape,   trends  and  the  network  of  of   connec,ons  dedicated  to  serving  SB.    
  • 7. S h o r t Te r m R e c o m m e n d a t i o n s Establish Small Business Commission Charter  a  permanent  Small   Business  Commission  to  advise,   vet  and  review  policies  and   process  that  impact  Small   Business  in  Oakland.   Leverage  exis,ng  marke,ng   budget  in  the  OED  to  launch  a   marke,ng  campaign  focused  on   suppor,ng  Small  Business  in   Oakland.     Leverage  exis,ng  resources  in  the   OED  to  collect  data  and  develop  a   holis,c  view  of  the  Oakland   business  landscape  across  sectors.   This  data  can  be  used  for  decision   making  and    building  connec,ons   across  all  sectors  of  the  local   economy.   SB Data Collection, Analysis and Insight SB Marketing Campaign Recharter, Revamp & Retool Business Assistance Center Work  with  OED  leadership  to   recharter,  revamp  and  retool  the   Business  Assistance  Center  to   be`er  meet  the  needs  of  Small   Business.    
  • 8. A d d i t i o n a l R e c o m m e n d a t i o n s f o r C o n s i d e r a t i o n Craft Public Safety Strategy for SB Public  Safety  and  blight  were  important  topics  to  the  task  force.  As   the  new  police  chief  enters  her  new  role,  ensure  that  she  includes   small  business  as  a  key  stakeholder  in  the  design  of  her  strategy.     Subsidies and Financial Support Small  business  are  bearing  a  large  burden  as  a  result  of  the  social   and  economic  changes  taking  place  in  the  Bay  Area.  There  are   few  financial  incen,ves  or  programs  aimed  at  suppor,ng  and   sustaining  small  business.     Workforce Development Programs Ensure  that  SB  is  at  the  at  the  Workforce  Development  table  so   these  programs  can  support  Small  Business  needs  in  addi,on  to   needs  of  large  businesses   Improve Permitting Process for SB Naviga,ng  the  permicng  process  is  ,me  consuming  and  costly   for  SB.  The  permanent  SB  commission  could  collaborate  with   the  Planning  Commission  to  design  new  ways  for  SB  to  move   through  this  process  with  more  support  and  more  speed.     Commercial Rent Planning & Stabilizaiton Explore  programs  that  help  small  business  plan  for  lease  nego,a,on   extensions  so  they  are  business  are  not  disrupted  by  sudden  and   unplanned  increases.  Consider  crea,ng  “Good  Landlord”  incen,ves  and   crea,ve  use  of  development  funding  and  other  approaches.   Address District Inequalites BIDS  have  proven  to  have  an  important  connec,on  point  between  SB   and  the  City  and  to  have  posi,ves  impact  on  neighborhood  vibrancy.   However,  there  is  inequitable  access  across  districts.  City  should   research  and  plan  for  building  equity  into  our  City’s  BID  Strategy  
  • 9. I n C l o s i n g … The  Oakland  Small  Business  Task  Force  is  honored  to  represent  our  City’s  dynamic,  passionate   and  hard  working  community  of  entrepreneurs.     Thank  you  for  the  opportunity  to  serve.     We  look  forward  to  working  with  our  Mayor,  Councilmembers,  and  City  Staff  as  resource   partners  and  to  claim,  with  pride,  that:     OAKLAND  IS  A  SMALL  BUSINESS  CITY!