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Reverse-engineering Levity to Build a Happier Healthier Workplace

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Are you looking for ways to keep your employees happy, healthy, and productive? Lead with Levity offers a model to help you understand the puzzle pieces that fit together to form a solid foundation for happier, healthier work. The model takes a systems perspective, promoting 9 factors that you should consider. At the end, you'll also learn about a self-assessment that can be used to see where you stand on each of the 9 factors.

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Reverse-engineering Levity to Build a Happier Healthier Workplace

  1. 1. 1Lead with Levity LLC | ©2020, All rights reserved REVERSE- ENGINEERING LEVITY 9 Puzzle Pieces that Form the Base of a Happier, Healthier Workplace
  2. 2. 2Lead with Levity LLC | ©2020, All rights reserved “I am realistic – I expect miracles.” ― Wayne W. Dyer https://leadwithlevity.com
  3. 3. 3Lead with Levity LLC | ©2020, All rights reserved WE CRACKED THE CODE Have you ever wondered how some companies are able to create magnetic cultures that draw you in every time you connect with them? https://leadwithlevity.com
  4. 4. 4Lead with Levity LLC | ©2020, All rights reserved 1. THEY AMUSE YOU Are your best memories filled with delightful jokes, light banter, and fun activities? https://leadwithlevity.com
  5. 5. 5Lead with Levity LLC | ©2020, All rights reserved 2. THEY UPLIFT YOU Do you recall feeling better after the engagement—like a weight has been lifted? https://leadwithlevity.com
  6. 6. 6Lead with Levity LLC | ©2020, All rights reserved 3. THEY SUPPORT YOU Did you feel like you were heard and valued? https://leadwithlevity.com
  7. 7. 7Lead with Levity LLC | ©2020, All rights reserved THEY LEAD WITH LEVITY IN ESSENCE:
  8. 8. 8Lead with Levity LLC | ©2020, All rights reserved BUT WAIT, THAT CAN’T BE IT? If you recall your experiences with these new eyes, you may recognize the tail tell signs of levity—amusement, buoyance, and edification. Happier healthier companies lead with levity and understand that the way they operate is just as important as the widgets they create. https://leadwithlevity.com
  9. 9. Research links levity to… Job satisfaction Team cohesion Organizational citizenship behavior Willingness to recommend the organization to others Intentions to stay with the company Levity points to the quality of exchanges between people. Levity is the glue that binds us together We look to communication, behavior, and shared perceptions when we look for the presence of levity. When present, this makes for a special employee experience where people have a good time at work and with colleagues. imagine What you can accomplish in that kind of environment https://leadwithlevity.com
  10. 10. 10Lead with Levity LLC | ©2020, All rights reserved THE TRUTH… It’s not enough to just say that you need levity. We created a model to help you understand the puzzle pieces needed to create an environment and culture that supports levity. https://leadwithlevity.com
  11. 11. 11Lead with Levity LLC | ©2020, All rights reserved LET’S BEGIN. We’ll cover 9 systemic factors across 2 axes—the unit of analysis and signs of health. https://leadwithlevity.com
  12. 12. 12Lead with Levity LLC | ©2020, All rights reserved Every organization has these 3 levels--people, at least 1 team, and a brand identity. UNIT OF ANALYSIS PEOPLE Every person brings to the table, their beliefs, values, experiences, and how they approach their work. TEAM We’re going to look at communication, teamwork, and norms within a group of people. BRAND The brand governs rules and expectations around what is and isn’t acceptable across the whole organization---brands will often share statements about what you can expect from them in terms of quality, timeliness, and style of service. UNIT 1 2 3
  13. 13. 13Lead with Levity LLC | ©2020, All rights reserved And, every organization has 3 ways that we can see if they are connected and healthy. SIGNS OF HEALTH UNITY A healthy organization is unified. Goals are clear, people agree on how to approach their work and they work together in solidarity. INTERNAL RESPONSIVENESS A healthy organization is internally responsive. People are willing to share information and resources with their colleagues. EXTERNAL RESPONSIVENESS A healthy organization is also responsive to external forces as well. This includes collaboration, as well as anticipating needs and proactively meeting those needs. 4 5 6 HEALTH
  14. 14. 14Lead with Levity LLC | ©2020, All rights reserved THE MODEL Brand Teams People BrandInternalUnity Values Trust Contagious Play Momentum Family Consideration Open Flair How do you reverse engineer levity? Based on the original research linking levity to several positive outcomes for the person and the workplace, we went on a journey to find out what separates companies that win awards from everybody else. This included a review of research published by Glassdoor, Best Place to Work, and Quantum Workplace--all leading agencies that determine who makes the list. Dr. Walker also interviewed working professionals, organizational development experts, and consultants to large and small organizations to find out what can make or break the employee experience. You can find a sample of some of those conversations on the Lead with Levity podcast. Based on all of the information gathered, the 9-factor model emerged. These areas support happier healthier work. They form a foundation to allow people to have more fun, more levity, and to take joy in their work. Let’s take a closer look at each.
  15. 15. 15Lead with Levity LLC | ©2020, All rights reserved 1 Values Levity
  16. 16. 16Lead with Levity LLC | ©2020, All rights reserved WHAT DO YOUR PEOPLE VALUE? Do the people on my team value levity? Believe it or not, this one is super important. Dr. Walker’s research on an international sample of professionals found significant correlations between levity and job satisfaction, feeling connected to and apart of a cohesive team, a desire to stay with the organization, and we even found that levity takes the sting out of challenges. You can’t create a healthy, happy, fun environment if you don’t believe in levity. The values we want to build here are that work can be fun, you should be able to enjoy your coworkers, and that you are responsible for your organization’s culture. https://leadwithlevity.com
  17. 17. 17Lead with Levity LLC | ©2020, All rights reserved 2 Free to Play
  18. 18. 18Lead with Levity LLC | ©2020, All rights reserved IS PLAYFULNESS ALLOWED? Next, do they feel free to play? A person who can be playful and have fun at work is a person who can be themselves. Did you know that playful individuals lead more active lives and that humor releases stress hormones from your system? https://leadwithlevity.com
  19. 19. 19Lead with Levity LLC | ©2020, All rights reserved 3 Consider Others
  20. 20. 20Lead with Levity LLC | ©2020, All rights reserved IS KINDNESS AND CONSIDERATION THE NORM? Without some degree of conscientiousness, the use of humor can take a dark turn. Conscientious people tend to live longer and have more positive work outcomes https://leadwithlevity.com
  21. 21. 21Lead with Levity LLC | ©2020, All rights reserved 4 Trust in the Team
  22. 22. 22Lead with Levity LLC | ©2020, All rights reserved DO YOUR TEAM MEMBERS TRUST ONE ANOTHER? Just because you’ve done some trust falls and team building activities doesn’t mean that you automatically have trust. Trust requires vulnerability and it’s an essential building block for teamwork. If you want a high performing team, you need to find out where your team stands. https://leadwithlevity.com
  23. 23. 23Lead with Levity LLC | ©2020, All rights reserved 5 Forward Momentum
  24. 24. 24Lead with Levity LLC | ©2020, All rights reserved DOES YOUR TEAM KNOW HOW TO GET THINGS DONE TOGETHER? No one wants to work with a group that isn’t going anywhere, is barely getting things done and missing targets. A group that can set and achieve goals together will have higher morale and achieve more than a group that is at odds. https://leadwithlevity.com
  25. 25. 25Lead with Levity LLC | ©2020, All rights reserved 6 Open Arms
  26. 26. 26Lead with Levity LLC | ©2020, All rights reserved ARE YOUR TEAMS OPEN AND RESPONSIVE TO OTHERS? Happy healthy teams are open and responsive to the needs of others. They look for opportunities to collaborate and solve problems outside of their normal scope. These teams share a big impact on their organization because they understand the value of partnerships. On the flip side, a group that scores low in this area reinforces silos. https://leadwithlevity.com
  27. 27. 27Lead with Levity LLC | ©2020, All rights reserved 7 Contagious Positivity
  28. 28. 28Lead with Levity LLC | ©2020, All rights reserved DOES YOUR BRAND INSPIRE? The first brand secret is contagious positivity. When people value levity and trust their teams, it’s often because at the brand level, these things are encouraged. The brand inspires hope, authentic self-expression, and works to support the common good. https://leadwithlevity.com
  29. 29. 29Lead with Levity LLC | ©2020, All rights reserved 8 Family Feel
  30. 30. 30Lead with Levity LLC | ©2020, All rights reserved DOES YOUR BRAND CARE FOR PEOPLE FIRST? An organization that has a family feel creates and enforces policies and programs that take care of people. The ones that don’t may put all the weight and pressure to perform on their people, but then discard them when they make mistakes. A lack of family feel also looks like when upper management makes decisions that really don’t take anyone but themselves into account. A functional family makes its people the top priority. https://leadwithlevity.com
  31. 31. 31Lead with Levity LLC | ©2020, All rights reserved 9 Service with Flair
  32. 32. 32Lead with Levity LLC | ©2020, All rights reserved WHAT IS UNIQUE ABOUT YOUR SERVICE DELIVERY? And the last secret that really sets apart happy healthy companies is service with flair. These brands have found a way to mix a little bit of their personality into every customer encounter. With Disney, it’s their attention to detail. With Southwest, it’s their amazing sense of humor. Every Cane’s has a disco ball for impromptu dance parties while you wait in line. And the list goes on. https://leadwithlevity.com
  33. 33. 33Lead with Levity LLC | ©2020, All rights reserved FIND OUT WHERE TO FOCUS YOUR EFFORTS TAKE A LEVITY LEADERSHIP INVENTORY This quick and easy self-assessment comes with a customized report delivered straight to your inbox. Take it for your own planning purposes or purchase one for each person on your team to kickstart a conversation about ways to build up each of the 9 areas. https://leadwithlevity.com/get-started
  34. 34. 34Lead with Levity LLC | ©2020, All rights reserved HEATHER WALKER, PH.D. Creative Founder & CEO Lead with Levity Lead with Levity LLC was officially founded in 2020 to help companies build happier healthier workplaces with employee feedback and culture assessments. Breaking down the science of fun, Dr. Heather Walker uses these tools to help leaders gain insight into factors needed to support a productive, happy, and healthy culture where levity is the norm. Dr. Heather Walker has been spreading the message of the power of positive work environments since 2019 on the business podcast, Lead with Levity. Since launching the podcast, she received overwhelming support and partnership from bestselling authors, leading consultants, and human resource experts. During the 2008/2009 recession, Dr. Heather Walker looked around and saw chaos and despair everywhere. She searched for a way to cope with the pressures of economic instability in her city, mass layoffs at work, and additional responsibilities that come with a shrinking team. She discovered the power that levity has to keep teams together in uncertain times, to release pressure and support mental resilience, and to create a positively magnetic work environment. She pioneered a survey tool to measure levity in the workplace and continues to promote its value today. Her mission is clear: To support leaders who care about the environment they create with data and insights that improve levity at work.
  35. 35. 35Lead with Levity LLC | ©2020, All rights reserved “We’re devoted to helping people just like you to create happier, healthier workplaces.” Connect with Us Instagram YouTubeFacebook LinkedIn Website