Ogone presentation @ Feweb seminar

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Presentation from Ogone at Feweb FR

Economy & Finance Business

How to secure online payments 6th of October 2009 Pierre Willaert – Country Manager Ogone Belgium

Online payments – more than an online payment method ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Ogone – What? Who? Figures? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

What is online payments? It’s multidisciplinary! Finance ICT eCommerce Entities Shops Labels Internet Telephone e-Mail Payment Methods Business Rules Security Implementation Online Payments Black Box Being able to, accept your customers’ payments in realtime , 24 hours a day, 7 days a week, in distance and in a secure and safe way.

Why different payment methods? In Belgium? In Europe?

Importance of correct and effective payment flow integration Importance of online payments: - enables you to start your logistic process to inform your customer and deliver the goods - enables you to anticipate to potential order refusals and to clarify the order and payment process to your customer ,[object Object],[object Object],Freedom of time of order Make a new choice ,[object Object],No payment confirmation!! ,[object Object],[object Object],[object Object],Keep the session alive Telephone order and payment In some situations the payment confirmation cannot – immediately – be displayed After a succesful payment – show a payment confirmation and deliver goods Increase conversion! Implement correct processes in your online payments

Consumer confidence and online payments ,[object Object],[object Object],[object Object],[object Object],Information and recognition is crucial for consumer confidence!!! ,[object Object]

Payment pages in look & feel of the order process

[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Risk evaluation and Fraud Management Safe and secure online payments are important for everyone (including yourself and your customer)

Financial reconciliation and transaction management Transaction management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Financial Reports

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