The 16th of April 2013 SVTs new Open Archive was launched and some results, advantages, problems and processes connected to this new release are discussed in this paper. A new legislation and a copyright branch agreement made it possible to publish much more interesting content from the archive like Drama, Entertainment etc. A project group started to work a year in advance to follow the negotiation with the branch organizations, investigate new workflows and IT-support needed, build a new organization and implement all this to enable the new site to be launched in spring 2013. Even if we don’t know how the future will be the launch has so far been a success.
2. Irene Tostar, Eva-Lis Green
The site is controlled by tags. But of course the audience needs some help to navigate.
On the site we recommend titles and have a “latest news department”.
We also package the range of programmes to make it easier to search.
The society, the language and the values of the citizens have changed a lot since the
Fifty – Sixties and the beginning of television so important ethical considerations have to
be made when picking up programmes from the archive.
Still we have some restrictions to consider when choosing the programmes. We don’t yet
have an agreement with the Independent producer organization so we are not able to
publish co productions or in house productions containing clips from feature films etc. We
neither have an agreement with the music publishers so that prevents us from using
“grand rights” that means opera and ballet performances.
Examples of some ethical considerations; we found some naked children dancing in a
music performance. Not ok today so we did not publish that.
Strong political statements made by ordinary people; we have to be careful when
publishing.
Some figures:
Today we have 1500 hours. When we started in April = 500 hours.
Every month we publish 100 - 150 hours.
A quite big group, about 1.5 millions, 20-44 years old, (without children staying with
them) are using the service. The Swedish population is 9 million citizens.
And they stay for approximately 45 minutes every time visiting the site.
Twice a year SVT conducts a large phone interview with thousands of Swedes. (Sifo)
When being asked 37% said they knew about the Open Archive compared to Netflix that
52% knew about.
This survey took place in May and the archive was launched in April.
Next survey will be made in November this year.
15% claims to have used the archive at any point this year, compared to the 19% who
claims to have used Netflix.
One explanation is of course that the threshold for trying out the Open Archive is
basically non-existent since it is a free service and doesn’t require an account.
So approx 5% of the population between 9-99 years are using it on a weekly basis
according to our numbers. That’s roughly 400.000 individuals.
NOT ONLY TO OPEN UP
The process to get the programs ready for publishing is not done from one day to
another. A project group was formed in the spring 2012. There was one content project
manager and one project manager for infrastructure appointed. The project group had
representatives from SVT Interactive and the Archive and Rights department. The core
group consisted of only five persons but we called for experts when needed. The group
had to work with all different angles needed to create a new service in a year. We had a
very tight timetable. Questions like how the work should be organized, what new
workflows and tools was needed etc. had to be investigated and implemented. We had to
have knowledge about what type of content from the 300 000 hours of Video in the
archives that could be published, how much in the archives that was digitized and what
programs needed subtitling etc. Some project members, together with legal advisers from
the Legal department, also took active part in the negotiations with the rights holder’s
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3. SVT Open Archive
organizations. The work was extremely condensed and a lot of issues were discussed
and investigated.
It was decided that the work with the new service should be performed in the existing
organisation. Research, media management, rights control and reporting was the
responsibility for the Archives and Rights department (6 persons in total) and the editorial
work (2 persons) should be done at SVT Interactive department. Off course SVT
reorganized during this period leading to a delay for the editorial organisation to get in
place. But nevertheless a research and rights team and the media managers was in
place in November 2012 but it lasted until February 2013 before we had the editorial
department in place.
WORKFLOW
A decision was made early on that we should use as much as possible from the
broadcast publishing workflow, the same program planning tool, the same delivery tools,
the same media asset management etc. Some adjustments in the existing it-systems
were done but some new tools were needed. The new web site and the streaming
process had to be defined and implemented.
We built a new workflow tool “digit” that has shown to be very useful. In this system we
can follow an errand from the first order to the final publishing. If a program of any reason
can’t be published depending on rights not being available for clips or photos, not being a
100% SVT owned program, ethical reasons, media or subtitling issues the errand is
stored in the system and the request has not to be investigated again. If something
changes in the negotiated agreements and we can publish rights that we cannot do
today the errand can be made active again.
To reach this result we held a lot of workshops trying to find the smartest workflow
process possible. This workshop process was very time consuming but worth while. We
needed to find all professional groups that were involved in the process. What became
obvious for us was that it was more or less like starting a new TV-channel where all
professionals in a media house were needed in one way or another. We had not to forget
trailers for communication and marketing and the communication with press and users.
But for the workflow tool built we came to the conclusion to concentrate on the process
handed out by the Archives and Rights department from request to delivery. The process
of planning, publishing, marketing etc. was taken care of in the existing broadcast
systems.
The picture of the process map is in Swedish but it does not matter because it’s just there
for getting an idea of the final map we decided on and we will try to explain the different
steps in English. See figure 1. The first action in the workflow starts with the editorial
team to place an order “request” in the system. It can be a specified program/clip or a
research for a theme, a person, an event or similar. What metadata to follow the order is
defined in the order form and it also contains a planned publishing date. This metadata
will then follow the order during the rest of the process. The order is placed with a
researcher that will continue the work. Rights professionals will be involved as early as
possible. The researcher has to provide more metadata and if it is a theme research the
results goes back to the editorial team to select the titles to be used. After this step we
know if the program/clip will be stored in the database for the future or if the process
proceeds. Next step is to check the material and subtitling. A program card is registered
in the planning and scheduling system and a digitized material can be posted to the
Media Management system. The quality is checked and the program get’s OK when also
the subtitling is available. Some rights information is also registered in the MAM system
for further use.
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4. Irene Tostar, Eva-Lis Green
Figure 1. Digit Process map.
Since a lot of useful metadata is registered in the system statistics can be
accessible. See figure 2. You can see the rights control, the different genres used and
how many errands there are at the different stages at the moment. This statistics is
very useful for the editorial team given the tool to follow and errand and also see what
genres we have and what type of programs genres we want to find more of. The
biggest genres at the moment are in size order music, drama, children programs,
entertainment and sports.
Figure 2. Statistics from Digit
Also a reporting tool is built using metadata from existing systems and mapping the
metadata into an excel-report requested from Copy Swede. The report shall be sent
every month. There are few additional metadata not all ready existing in our MAM
system that’s needed to be registered, just a few additions concerning rights holders
before 1989. And of course when this is done you can click Metadata OK in the
workflow system.
A major part from SVTs Archive is digitized. In one years time all analogue
videotapes will be just a memory. The SVT digital archive storage contains 6 PB high
resolution video today. We have still to find funding and the best practice process to
digitize our film collection on film base. Today films is digitized on demand and some
parts of the extensive film archive is processed but approx. 50 000 hours is still
remaining.
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5. SVT Open Archive
Another step that was investigated and still need enhancement is the tagging and
what metadata to be shown to the public. The open archive site has two parts a video
site and a blog. The blog takes care of the general issues needed to be communicated
and in the video site there is metadata connected to the video files. In the beginning
tags were entered for persons, genres, dates and titles. Today we discuss to bring in
the SVT MAM thesaurus as well, since we do see that finding programs and clips will
be more demanding the more material that’s in there. The tagging issue is a paper of
it’s own since a lot of different perspectives has to be considered, like user generated
tags etc.
NEXT STEP
There is still refining end development to do. The web site can be extended with more
interesting tools. The workflow can be optimized even more. We hope that we can go on
expanded in the positive way as we have done so far. And by the way the site was given
the gold Swedish design prize for editorial web.
Figure 3. SVT Open archive Front
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