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Flavia Marzano Open Expo Europe April 21st 2020 Digital and Open Transformation

DOT: Digital and Open Transformation after CoronaVirus

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Flavia Marzano Open Expo Europe April 21st 2020 Digital and Open Transformation

  1. 1. DOT: Digital and Open TransformationProf. Flavia Marzano DOT: Digital and Open Transformation after Coronavirus April 21th 2020 1
  2. 2. DOT: Digital and Open TransformationProf. Flavia Marzano Who I am I am a #WhyNotter J o  Computer scientist (nobody is perfect) o  Director of Smart Public Administration Master and Professor at Link Campus University o  Advisor for Public Administration on digital transformation o  Founder of the WISTER network and of the General States of Innovation and Eutopian o  Former Rome City Councillor deputy for: smart city, innovation, participation, inclusion, active citizenship, digital transformation o  Other tags: open source, open data, smart land, equal opportunity for all, SGDs (sustainable development goals)
  3. 3. DOT: Digital and Open TransformationProf. Flavia Marzano In such a difficult time we must look further, to understand how this can become a great opportunity to change planning right now future developments!
  4. 4. DOT: Digital and Open TransformationProf. Flavia Marzano http://highscalability.com/blog/2014/3/11/douglas-adams-3-rules-that-describe-our-reactions-to-technol.html
  5. 5. DOT: Digital and Open TransformationProf. Flavia Marzano 3 points on the nature of technological adoption (Douglas Adams): 1. Anything that is in the world when you’re born is normal and ordinary and is just a natural part of the way the world works.
  6. 6. DOT: Digital and Open TransformationProf. Flavia Marzano 2. Anything that’s invented between when you’re 15 and 35 is new and exciting and revolutionary and you can probably get a career in it.
  7. 7. DOT: Digital and Open TransformationProf. Flavia Marzano 3. Anything invented after you’re 35 is against the natural order of things… and only after being in circulation for at least 10 years can it be considered quite normal…
  8. 8. DOT: Digital and Open TransformationProf. Flavia Marzano DOT after CoronaVirus? 10 years... in 10 months, may be less...
  9. 9. DOT: Digital and Open TransformationProf. Flavia Marzano … so what can be done? •  Digital Transformation •  Usability and Accessibility of public sites •  Open data and Open Source in any Public Administration •  Simplification of regulations and services •  Inclusivity •  Open Government: Participation, Openness, Transparency, Accountability, Communication, Collaboration •  Infrastructures: Connectivity, Broad band,… •  PPP: Private Public Partnership •  …
  10. 10. DOT: Digital and Open TransformationProf. Flavia Marzano Let's turn problems into opportunities •  Smart working (rules, training, tools, …) •  Overcoming the infrastructural and socio-economic- cultural Digital Divide •  Open Data •  Open Source •  Open Innovation •  Open … mind Minds are like parachutes; they work best when open (A. Einstein)
  11. 11. DOT: Digital and Open TransformationProf. Flavia Marzano Let’s take this opportunity… …and move on from “digital first” to “digital only” …IT COULD WORK! J
  12. 12. DOT: Digital and Open TransformationProf. Flavia Marzano Vision and change: now or never!
  13. 13. DOT: Digital and Open TransformationProf. Flavia Marzano Common mistakes (1) Not Invented Here (NIH) Syndrome I prefer: standing on the shoulders of giants… Proudly Found Elsewhere (PFE) J NIH vs PFE! 2 3
  14. 14. DOT: Digital and Open TransformationProf. Flavia Marzano Common mistakes (2) we always acted this way
  15. 15. DOT: Digital and Open TransformationProf. Flavia Marzano Common mistakes (3) working in silos
  16. 16. DOT: Digital and Open TransformationProf. Flavia Marzano What we see is mainly based on what we look for (John Lubbock) Common mistakes (4) the finger and the moon
  17. 17. DOT: Digital and Open TransformationProf. Flavia Marzano The users are considered as mere faceless objects for who the systems are designed Reframing Humans in Information Systems Development (H. Isomäki, S. Pekkola) Common mistakes (5)
  18. 18. DOT: Digital and Open TransformationProf. Flavia Marzano Common mistakes (6) Co-design?
  19. 19. DOT: Digital and Open TransformationProf. Flavia Marzano Common mistakes (7) Experts? Many times experts fail because they're experts in the past version of the world. (Vinod Khosla) http://www.prioritysystem.com/images/fig45.gif
  20. 20. DOT: Digital and Open TransformationProf. Flavia Marzano “In the most corrupt state there are too many laws” Corruptissima re publica, plurimae leges! (Tacitus Annales, Libro III, 27) Common mistakes (8)
  21. 21. DOT: Digital and Open TransformationProf. Flavia Marzano Openness Did we forget it?
  22. 22. DOT: Digital and Open TransformationProf. Flavia Marzano Yet another big problem
  23. 23. DOT: Digital and Open TransformationProf. Flavia Marzano “None of us will see gender parity in our lifetimes, and nor likely will many of our children. That’s the sobering finding of the Global Gender Gap Report 2020, which reveals that gender parity will not be attained for 99.5 years”
  24. 24. DOT: Digital and Open TransformationProf. Flavia Marzano
  25. 25. DOT: Digital and Open TransformationProf. Flavia Marzano
  26. 26. DOT: Digital and Open TransformationProf. Flavia Marzano Flavia Marzano
  27. 27. DOT: Digital and Open TransformationProf. Flavia Marzano Women are under-represented in the digital economy
  28. 28. DOT: Digital and Open TransformationProf. Flavia Marzano I would say that we are lucky now…
  29. 29. DOT: Digital and Open TransformationProf. Flavia Marzano “we have accessible technologies, with unifying characteristics, potentially ecumenical, easily distributable and, above all, centered on the present most important raw material for the generation of value: information!“ (P. Zocchi, 2003) We are at a crossroad…
  30. 30. DOT: Digital and Open TransformationProf. Flavia Marzano SCEPTICS? Stakeholders Community Ecosystem Participation Technologies Innovation Collaboration Smart city for all 4
  31. 31. DOT: Digital and Open TransformationProf. Flavia Marzano We are in an ecotone: this can be a great opportunity!
  32. 32. DOT: Digital and Open TransformationProf. Flavia Marzano Ecotone? An ecotone is a transition environment between two ecosystems, and more generally between two adjacent environments. Ecotones contain species belonging to neighbouring communities and exclusive species of the ecotonal area itself, and therefore possess a high biodiversity and wealth. These peculiarities make the ecotone indispensable because the connection between very different environments takes place through these structures (woods-meadows, lakes-forests, fresh waters- salt waters). “the zone between two major ecological communities” (Collins)
  33. 33. DOT: Digital and Open TransformationProf. Flavia Marzano DOT: Digital and Open Transformation
  34. 34. DOT: Digital and Open TransformationProf. Flavia Marzano In order to enable innovation we should think and work "outside the box”
  35. 35. DOT: Digital and Open TransformationProf. Flavia Marzano New VISION •  View from different perspectives •  Involve (bottom up) •  Share (knowledge, ideas, software, data,…) •  Imagine (no constraints in thinking) •  Organize (yourself first) •  Navigate (drive your collaborators) … yet another acronym 5
  36. 36. DOT: Digital and Open TransformationProf. Flavia Marzano USER •  Unique •  Sensible •  Engageable •  Reactive 6
  37. 37. DOT: Digital and Open TransformationProf. Flavia Marzano •  Engagement is a value ad creates value •  Technologies are not always the solution •  Participation through technologies often reproduces the dynamics already existing in the political-citizen relationship •  Awareness: Citizens (rights), Politicians (duties) Albeit with some attention
  38. 38. DOT: Digital and Open TransformationProf. Flavia Marzano Goals and strategies: rights to •  digital identity •  information and use of content •  protection of personal data •  participation •  digital access and inclusion (nobody should be left behind) •  daily use of the benefits of digital technologies •  training
  39. 39. DOT: Digital and Open TransformationProf. Flavia Marzano https://digitalfreedomfund.org/the-digital-rights-future-we-want- imagining-a-universal-declaration-of-digital-rights/ Rights!
  40. 40. DOT: Digital and Open TransformationProf. Flavia Marzano Goals and strategies: openness Openness and transparency This objective (philosophical, methodological and technological) is the foundation of digital citizenship, on at least three fronts: 1. make the PA transparent 2. enable the citizen to observe it (through widespread forms of control over government action) 3. enable constructive interactions between PA and citizens
  41. 41. DOT: Digital and Open TransformationProf. Flavia Marzano Goals and strategies •  adoption of free software in the PA •  adoption of open standards, of open formats for content and public data •  obligation for PAs to distribute their archives also as open data: Open by default! •  digitization of services •  adoption of open metadata •  adoption of open access •  adoption of open licensing models
  42. 42. DOT: Digital and Open TransformationProf. Flavia Marzano Open A, B, C, D… Open Agenda Open Balance Open Data Open Source …Code
  43. 43. DOT: Digital and Open TransformationProf. Flavia Marzano European Parliament Resolution (29/10/2015) “[…] calls for the systematic replacement of proprietary software by auditable and verifiable open-source software in all the EU institutions”
  44. 44. DOT: Digital and Open TransformationProf. Flavia Marzano Data Driven Decision Remember ê 7
  45. 45. DOT: Digital and Open TransformationProf. Flavia Marzano Goals and strategies: access •  access to data (personal data, data relating to owned assets ...) •  access to internet •  access to documents (documents, documents, PA communications) •  FOIA: Freedom Of Information Act
  46. 46. DOT: Digital and Open TransformationProf. Flavia Marzano … and Cloud computing? Private, please! Or at least hybrid… Data lock-in represents the greatest danger for Public Administration!
  47. 47. DOT: Digital and Open TransformationProf. Flavia Marzano What’s still missing •  More access •  More (mutual) trust •  More innovation •  More political will •  More cohesion •  More laicity http://www.flickr.com/photos/xamad/299972023/
  48. 48. DOT: Digital and Open TransformationProf. Flavia Marzano New questions, new answers! Without awareness of new dynamics we risk to govern new processes as a simple quantitative extension of the old ones. The services must be redesigned by people having the awareness of new questions and new answers.
  49. 49. DOT: Digital and Open TransformationProf. Flavia Marzano What to do? •  Multistakeholder forum for permanent consultation on the main topics (e.g. digital innovation) •  Participation in the definition and monitoring of strategic decisions - publication of drafts of the most important initiatives, from which a structured consultative path is developed •  Opening of online platforms for the proposal of ideas (widespread legislation)
  50. 50. DOT: Digital and Open TransformationProf. Flavia Marzano We need a DEAL and the team Starting from the needs of the city users, with a participatory planning by all the actors in the area (Etzkovitz's Triple Helix): -  Administrations -  Companies -  Universities, schools, research centers -  Social and cultural associations
  51. 51. DOT: Digital and Open TransformationProf. Flavia Marzano DEAL •  Democracy •  Empowerment •  Accessibility •  Literacy 8
  52. 52. DOT: Digital and Open TransformationProf. Flavia Marzano In summary we must be able to interpret the DOT: •  25% Sustainability and Resilience •  25% Openness & Transparency •  25% Participation & Collaboration •  25% Connectivity & Creativity A deal: shaked, not stirred J
  53. 53. DOT: Digital and Open TransformationProf. Flavia Marzano We prefer #WhyNotter to #YesButter
  54. 54. DOT: Digital and Open TransformationProf. Flavia Marzano Let us not look back in anger, nor forward in fear, but around in awareness. (J. Thurber)
  55. 55. DOT: Digital and Open TransformationProf. Flavia Marzano Last but not least J ICSABINRWTM I Can't Stand Acronyms Because I Never Remember What They Mean 9
  56. 56. DOT: Digital and Open TransformationProf. Flavia Marzano 4 A Let’s stay: Aware Awake Accepting Attuned
  57. 57. DOT: Digital and Open TransformationProf. Flavia Marzano Thank you for your attention! f.marzano@unilink.it https://twitter.com/flavia_marzano https://www.linkedin.com/in/flaviamarzano/ …knowledge sharing… This presentation, in its original parts, is covered by a license Creative Commons Attribution, Share Alike http://creativecommons.org/licenses/by-sa/3.0/it/legalcode

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