This document outlines a project using case study analysis and self-directed learning to develop problem solving skills in HRD students. The project involves analyzing case studies in small groups to engage critical thinking and practice evaluating complex problems. Using case studies exposes students to real-world scenarios and allows them to learn at their own pace through self-directed study. While case studies and self-directed learning provide benefits like engaging different learning styles, students may also experience frustrations like discomfort with open-ended problems or lack of access to technology.

1. HRD 860 November 2009 Handout Sheet for Developing Problem Solving Skills/Case Study Analysis
Project Title: Developing Problem Solving Skills Through Case Study Analysis
Group Members:
Carter, Mary Deloris Sims
Gilbert, Linda
McCutchen, A. Flynn
Ethridge, Patrick
Reynolds, Clay
Topic Rationale:
• Problem solving skills are essential for the HRD professional.
• HRD professionals must demonstrate a mastery of recognizing, analyzing, articulating
and providing recommendations for myriad complex problems.
• HRD students must develop and be able to demonstrate strong problem solving skills.
Instructional Methodology Rationale:
The case study method
• Engages critical thinking skills, leading to deep and meaningful problem analysis.
• Involves careful assessment of a situation or problem, including collection of data and
facts that must be evaluated and analyzed.
• Invites reflection and collaboration--integral aspects of the HRD professional’s work.
• Case studies are available in abundance, providing a conveniently assessable learning
tool for the learner.
Self-directed learning
• Allows learners to progress through course materials at their own pace.

2. HRD 860 November 2009 Handout Sheet for Developing Problem Solving Skills/Case Study Analysis
• Requires learners to assume responsibility for incorporating the knowledge gained into
the broader lessons learned from the MHRD program.
• Compliments the online learning environment to which MHRD students are already
accustomed.
Pros and Cons of Case Study and Self-directed Learning Methods
Pros of case study method
• Overcomes the sterility and one-way delivery of course material.
• Provides a “need to know” avenue to learn life pertinent skills.
• Provides study of “real-world” scenarios that acquaint learners with practical problems
and solutions.
• Supplies intrinsic motivation to learn and apply learning through the presence of the
outside sponsor
Cons of case study method
• Learners may experience frustration.
• Learners may be uncomfortable with the openness and flexibility of the case study
process.
• Learners are hesitant to offer their input.
• Learners may want to provide the “correct” answer, which may drive the case study
process for students until they realize that there is no one correct answers.

3. HRD 860 November 2009 Handout Sheet for Developing Problem Solving Skills/Case Study Analysis
Pros of self-directed learning
• Ability to learn during peak learning time in personal or preferred environment.
• Ability to learn at own pace.
• Ability to engage preferred learning style.
• Ability to pursue preferred area of interest.
Cons of self-directed learning
• Lack of personal computer may force learner conduct course work at inconvenient times
in inconvenient locations.
• Lack of familiarity with computer technology and electronic communication norms.
• Lack of self-knowledge of “best” or preferred learning style.