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What does 

omnichannel 

really mean?
CONTENT PUBLISHING 2025
Fabian Stein, punkt.de
Fabian
Stein
DIGITAL CONSULTANT
punkt.de
„Content is king“
–Bill Gates, 1996
1 What’s Multi & Omni?
2 TYPO3
3 Problems ecosystem
4 What should we do then?
5 Why you shouldn’t be scared
De·fi·ni·ti·on
1
Multichannel
?
2
Open Source
Systems
Well, how complex can we
build our campaign?
And who manages it?
What content do we need
and how do we produce it?
Any communication is
better when it’s integrated
in a bigger picture.
WRITE THAT DOWN
Personalization
Inbound
Omnichannel
Suite 

systems
We believe in the strength
of variable systems with
strong connections (API)
Tracking
CMS
CRM
Marketing 

Automation
Shop
…
Tracking
CMS
CRM
Marketing 

Automation
Shop
…
Tracking CMS CRMMarketing 

Automation
Shop
(TIME & MONEY)
Effort
Tracking CMS CRMMarketing 

Automation
Shop
(TIME & MONEY)
Effort
3
Problems
ecosystens
Information 

mess
tracking funnels
personalized
information
Editorial 

mess
mail
automation
storage
planning
What 

should we do 

then?
4
Implement 

editiorial 

features
TODO
Use
integrated
tools
TODO
Work
together!
TODO
Store your
content –
the right
way
TODO
Product
Services
Landingpage
Global Website
Subbrand
Talks
Papers
Reports and 

documents
fazit
Omnichannel 

is nothing to fear.
TAKEAWAY
Closing the gap is 

easier than you think. 

Try!
TAKEAWAY
Thank you!
@Docmak

Fabian Stein

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